[Resolved] Razorpay — money got deducted but ticket not generated
ShShreehari H.R on Dec 14, 2018
I tried booking ticket from bengaluru to kabakaputtur through bhim app razorpay... But the amount was successfully debited for rs.385.49 from my bank account but transaction was shown as failed in irctc app.. So please concern about this issue and provide me with a solution as soon as possible... Pls sir.. It's urgent
I have attached screenshot of successful transaction in bhim app and failure transaction in irctc app.
Complaint marked as Resolved Dec 18, 2018
Got the refund.
[Dec 16, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Dec 16, 2018
We have updated you with the status of your request on the ticket with reference number: 316112. Feel free to write back to us on the same email thread for further queries. Glad to assist.
Thanks and Regards,
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