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Razorpay Complaints & Reviews

2.8
Last updated Apr 28, 2024
Complaints 3545
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1903
Unresolved
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Razorpay reviews & complaints page 149

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L
Laveshk10
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank but ticket not booked and no money received by irctc

Address:Ajmer, Rajasthan

Hi team,

Unfortunately i tried to book a irctc ticket using razorpay payment gateway but my money diducted from bank using google pay and no ticket booked.

Upi id :[protected]

Please return my money back as it is hard earned money after diducting all taxes.

Thanks,
Lavesh singhal...
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T
Tinkesh1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud payment

Address:Pune, Maharashtra

On 3/03/2019 i had received spam call asking me about debit card no and i had given by trusting him and then he made an payment from your payment on time of 11:32 am and my card details are :[protected]st six digit) 3548 (Last 4 digit)

For proof i have message from bank about deduction :-

881913 is your one time password for online purchase of rs 999.00 at razorpay airtel paym thru state bank debit card...
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R
rasika17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction pending from bank end

Address:Mumbai City, Maharashtra

Booking transaction id - [protected]
Irctc booking from cstm to sangmeshwar of mandovi express on 28 march 2019

Neither ticket booked nor cancelled. How do i know if ticket is going to get booked or transaction will be cancelled?
Should i book ticket again? What about this transaction? Pending status gets cancelled or confirmed?
Please reply urgently as i need to book the tickets urgently..
Thanks,...
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L
Likhit Patil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment gets failed, ticket was not booked but money gets deducted.

I had book tickets but payment was pending and then gets failed and ticket also dont get booked though the money gets deducted from my bank account.
So how can i get it back.
I had also call to irctc they said money will automatically credited to your bank within 5-6 days bt still after 7 days money are not credited.
Message detailed is as follows
A purchase worth rs1216.47 on pos [protected] at irctc txn#...
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G
Gaurav123jadhav
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund

My irctc transaction id [protected], an amount of rs. 4520.0 date 23/02/2019. Please my amount credited in account. And shortlist my problem shortlist imeditly.
Railway ticket booking date[protected].
But amount deduct 4520.00 and ticket not booked. Resion "confirm birth not to meet".
And please my respective amount credited in transaction bank account....
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K
Kanhababu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment failure

I am Rajesh Harinkhede I try to book a ticket through IRCTC app and my payment transferred to razorpay account but ticket not get, I think it's not transferred to IRCTC so please refund the money.
My ticket booking details are as below
Passenger name- Ayushee Harinkhede
Journey from Bhopal to Rajnandgaon
Journey date- 12 March 2019
Transaction ID[protected] through upi id)
Amount- Rs.340.49br...
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A
abhishekucms
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from the account without the payment being successful

I made a payment to marrow app using your payment gateway on 19/01/2019 and the amount of 26, 500 was deducted from the account but the payment to the app was not successful.It's been more than a month since the transaction and there has been no refund from your end and also I have filed numerous complaints on your website and have not recieved any feedback from razorpay nor have received any callback from razorpay. The company's customer...
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U
umesh singh Baghel
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited but not received refund

Address:Bharhut nagar satna, Satna, Madhya Pradesh, 485001

Hi razorpay

My irctc payment using visa debit card (Razorpay payment gateway) got failed on 30, 31 january, amount debited from bank but not received in 7 days to my account. As per irctc.
Transaction id is
[protected]
[protected]

Kindly check and proceed my refund to my default account.

Thanks...
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C
chamira
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction by my debit card

Address:ROHINI SECTOR-11 B BLOCK NEW DELHI, New Delhi, Delhi, 110085

Dear sir,
We received a call on the name of job consultancy, saying to activate reference id for your job to mobile number, the person took our details of debit card and within a few moments we got a message transaction of 4989 rs. Through razor pay, this transaction was without our knowledge and consent. So we request you to kindly consider our issue and take appropriate action...
1) txn id#=[protected]
2) pos 70020692br...
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A
arunashirure
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud

Address:Aurangabad, Maharashtra, 431003

Dear sir,
We Received a call on the name of sbi, saying to activate message service to mobile number, the person took our details of debit card and within a few moments we got a message transaction of 8999 Rs. through Razor pay, this transaction was without our knowledge and consent.so we request you to kindly consider our issue and take appropriate action...

State bank debit Card (Visa) number ending with 8280. br...
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D
Deep244328
from Kodar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in refund

Yesterday i booked one air ticket worth 10132 rupees from sasti ticket.com. Ticket amount was worth 10132 rupees but the amount deducted 20264 rupees by default. Plz refund the amount to me. I'm providing the transaction i'd under which transaction was made
Bxd8abdjbb1igs
Bxd6sfyfoandvr

Also i'm providing u screenshot.
Dear sir/mam plz resolve it..

My email i'd is [protected]@gmail.com...
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P
Parth505
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted from bank account but ticket not booked - irctc - razorpay

I booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank.
Date : 02 feb, 2019

My email id is [protected]@gmail.combr...
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S
Sai pandu
from Hyderabad, Telangana
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Fraud transactions

Dear sir,
We Received a call on the name of sbi in the pretence of verifying our recently issued credit card.took our details and within a few moments we got a mail indicating a transaction of 9000 on our card through razor pay.this transaction was without our knowledge and consent.so we request you to kindly consider our issue and take appropriate action....
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N
Navneet hero singh
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation refund

I book train ticket and i will do a payment from razorpay aap foro irctc and i do it by debit card and second one by internet banking for one ticket because of my network problem after sometime both of the payment will be deducted from my account please refund my money back to my account one i got refund second one in down image 7 and 8 number shows the payment by razorpay app for irctc...
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V
Vishal1501075
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited money not returned yet

Address:827013

I was booking my ticket but the ticket was not booked and my account was debited. Transaction id -[protected]
Mobile no - [protected]
Email - [protected]@gmail.com
I have been waiting for the refund from the date of debited but yet not got any satisfied reply from your side please look for this i have been about 15 days since debited.
Hope you will reply soon for this....
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M
mr_altamash
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frauding

Address:Khargone, Madhya Pradesh, 451111

Risk & chargeback operations
I dont know who the lady is on call disconnected my call and not answering my query.
They cheated 1050 rs by offering service to fraud company on their website.
I want my money back
I want to file a complain against again razorpay the worst company offering service to fraud company.
Payment id: pay_bprbm05e0me0wn
Payment id: pay_bprkzgitsm93tu
Payment id: pay_bprum5qmyudyolbr...
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S
Sandeep Bangur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Website:www.rajorpay.com

Hello There,

I have used Rajorpay service to pay on irctc to book a ticket. Later I cancelled it and according to IRCTC, they have refunded it on 07th Jan through Rajorpay.

Transaction Id: [protected]
refund id: rfnd_Bh4xsaKysRFom5

The amount still not have credited(as on 12 Feb 2019). I opened a support ticket(354917) but they are not cooperative. Rajorpay refund tracking service also...
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G
Gou84
from Shimla, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my account but not paid to irctc

Address:177005

I made a ticket booking on irctc using razorpay gateway through google pay upi.
Amount was deducted from my account but it wasn't paid to irctc.
Transaction was successful on google pay upi, but it was not received by irctc.
Razorpay is the payment gateway where the transaction is lying. Please check the matter.
Also the ticket has not been booked because of payment is not received by irctc from razorpay....
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D
Divya2697
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of razorpay account

Address:Karaikal, Puducherry, 609609

This is from nit puducherry, and we are going to conduct a technical fest gyanith'19 from feb 28th to march 2nd 2019. We have been trying to activate an account through razopay for our online registrations. We have been facing some problems while activating the account. Please do let us know the procedure for this kind of institute account activation....
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C
chandralekhasanthosh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

material not received

Address:Tiruvannamalai, Tamil Nadu, 632403

Hi, we are order kurthi and kurta in western club on 22 january 2019, order number is 57952 and my payment is also confirmed by your side and also detected from my account, my payment is done through razorpay, my payment amount is totally 1195 rs. Till now meterial not received, sent my ordered material or refund my amount that i have paid. For futher confirmation i ahve attached ordered copy and payment copy. Payment id:pay_bn1uokphzwdzr4...
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