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Red Bus Complaints & Reviews

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Last updated Mar 19, 2024
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Red Bus reviews & complaints page 77

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S
Sowmya Benny
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation but money not refunded

Address:Chennai, Tamilnadu, 600044

I booked my bus ticket by redbus on 7th oct, 2019 (Ticket number (Tin): tnb[protected] from chennai to tiruchirappalli for dated 8th oct, 2019. Total amount i have paid was rs.551/-. And cancelled it on 7th oct, 2019.

Still i did not received that refund amount (Rs.423.50) in my bank account and in received cancellation mail you mention that we will return that amount within 2-7 working days.

In addition, i spoke...
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pkspraveen
from Chennai, Tamil Nadu
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non serviced, unsafe dangerous buses from bharathi tourist

It has been observed that one of your vendor bharathi tourist is running completely non serviced buses. I had recently booked 2 tickets on 10th oct (Tnaw[protected] and 14th tnb[protected] on this bus and buses got broke down both the times. It was almost 3 n half hour to 4 hrs delay in reaching the destination. This issue happened with me earlier as well with bharathi tourist (70 % of the time bus will have problem) and the same bus caught...
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K
Kesavadas
from Bengaluru, Karnataka
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refund received partially

Address:Surya Nagar Phase 1, Bangalore, Karnataka, 560081

I booked a ticket via redbus, the trip id was tnap58282587. The itinerary was a a/c bus with lower berths for me and my family. I have paid a huge amount as it was festive season. On the day of travel, i got a call from the bus operator stating that the bus which i booked was break down and they were providing an alternative bus. The alternative bus provided was a non a/c bus with upper berths, i conveyed to the bus operator that i am not...
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Prakasan1235
from Rajahmundry, Andhra Pradesh
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refund not credited

Address:678601

I am prakasan. R. I had booked a ticket from hyderabad to palakkad on 30th june 2019 in redbus (Orange tours and travels). The ticket number is tn7m64914092. The bus got cancelled and the refund was initiated for an amount of ₹2940 but the amount is not credited to my account yet. I have already filed a multiple complaint in the redbus management escalation team and their response is not satisfactory. They have been giving wrong information...
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R
RahulMDas
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused rectification on booking error after immediate notification

I booked a ticket from bangalore to kottayam through redbus on 15/10/2019 at 9pm and the ticket number is tnbb68636603.

I intended to book for the the bus that starts at 9pm on 16/10/2019 but mistakingly booked it for the same day.

I immediately contacted the bus operator and redbus customer care who both refused to rectify the issue.

The ticket i booked for had the reschedule option but the option...
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J
Jijo Jajin
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charging

Address:Chennai, Tamil Nadu

Sir,
This year private buses are charging an average of 1500 towards nagercoil... This is happening every weekend. During festivals the charges go high as 2000rs to 2500 rs... It is a public looting... Govt buses are not running as per schedule and takes 18hrs to reach nagercoil... Please inspect and take action against such robers and support public...
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M
manojkumar warad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund still incomplete for cancelled tickets

My cancelled ticket numbers are mentioned below. I need refund for same.
Tn[protected], for this ticket refund was supposed to happen for inr 1267/-

Tn[protected], for this ticket refund was supposed to happen for inr 665/-

I have booked tickets in july month from bangalore. I have cancelled few hours later i booked those tickets and still i haven't got my refund....
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Pranjul_ss
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Kanpur, Uttar Pradesh, 208002

I have booked a ticket from kanpur to delhi but the bus got cancelled by operator. I have got my insurance amount but i did not get my refund amount of bus i had booked. Its been 8 days since my refund was processed by redbus (On 4 oct).
Ticket no.- tnav38823087
I have complained to customer executive of redbus and got a reply —

Your refund has been initiated from our end on 04th october 2019 to the mode...
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S
Sudhakar Bhardwaz
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus boarding point changed at eleventh hours and not informed about the same

Address:Bangalore, Karnataka

I booked red bus from agra to azamgarh scheduled departure on 12 oct 2019 11.50 pm from ramada plaza, gate no. 2 agra. The pnr no. Of the said travel is[protected]. It is to apprise that the service provider has not intimated about the amar travels is not going to azamgarh on date and only after my enquiry they have asked me to adjust in some krishna travels bus coming from delhi and i along with family advised to ride on the bus 40 km away...
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S
Safeervc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunded amount cannot be used

Address:Kannur, Kerala, 670302

Hi, i travelled last week from kannur to bangalore on island travels paying 1300 for ac bus. The ac was not working, it took 13 hours to reach (Normally it takes max 9 hour) so i raised a complaint, then the red bus agent refunded me 1 rs 205 on the red bus app wallet. So when i am trying to use that amount to book one new ticket, it says i can use only the 10 % amount for ticket booking. Red bus is really making us fool. First of all they...
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K
Kaygun Pereira
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus ride experience

My experience from coimbatore to chennai was worst.
1: bus provided boarding station wrongly, and exact bus boarding station was opposite from the station.
2: no driver detials or bus registration was provided, instead provided details of bus which we dint book. We had to call red bus customer care for bus details. Thankfully they were there for our rescue and helped us.
3. Time between 5am to 6am, i was in sleep suddenly...
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P
Poorna Kumaran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

We booked a redbus on 20/9/2018 from tirupati to coimbatore, later that we cancelled it, they said they will refund the amount within 7 working days, but the refund hasn't been done yet. I even called them before, but no response from them please i request you take action on this. Its an amount of ruppee 899 and a tax of 85 rippers. Thank you for your concern on this society....
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D
Dudhat Jayesh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doing frauds and not given refund

Address:RAMKRUSHNA SOCIETY, 382350

I had booked ticket from ahmedabad to kunkavav for 5th oct 2019 and they have given pickup time 10.10pm... I was standing pickup stand from 9pm to 11pm then i had called to bus operator he said bus was gone and his behave very rudely he said he cant do anything he said contact to redbus.. Also i requested to him to reschedule my bus next day but he didn't... At that time i had called to redbus customer care but call was on waiting i tried...
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Shubham61095
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted twice from my sbi account - want my money back

Website:Redbus.in

I booked 1 ticket from ahmedabad to pune on 7th october, 2019 from my sbi debit card.

I entered the details of passenger and debit card details, and i clicked the submit button, the page got stuck, and it re directed me to main page without booking my ticket. And then i got message of sbi bank of deduction of 1309.98 rs. Then i again tried to book my ticket and it got booked.

So there are total 2 transactions...
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A
akmishradelhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:A97 West Vinod Nagar Delhi, 110092

Dear sir
Aftertrying thrice
I have book a ticket no. Tnb[protected] pnr no. [protected] for 1 st nov 2019 but wrongly it was booked for 8 th october 2019. Immidiatly i ealled your customer care number but instread of cancellation refund and re book they said they cant left in this matter. And your ticket can not be cancelled.
I request youto kindly refund the same.

Arvind mishra...
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C
CHANDRASEKARAN RAMANI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation money not refunded

Address:Linea Lilly Apartment, G6, #19,5th CROSS,13th Street, Prakruthi Town ship, Kalyan Nagar, 560043

I booked my bus ticket by redbus on 23 sep 2019 (Ticket number (Tin): tnam64432899 from bangalore to pollachi for travel dated 27 sep 2019 & return on 28 sep 2019 from pollachi to bangalore. (Ticket number (Tin): tnam90408958.

Both tickets are cancelled by me on 26.09.2019.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that...
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V
Vai22sax
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my bus was cancelled and refund is still pending

Address:House no491 ram nagar colony lakhimpur kheri, 262701

I booked ticket tnaq63574582 from kaushambi to lakhimpur on 27 sep. But it was cancelled and i was not informed till borading time about being cancelled. And now i am asking for refund so red bus has said we will refund within 72 hrs. But till now i didn't get any response except apology message for inconvinience. Pls refund as early as possible. Service given to me is also very poor i have to arrange on my own that night.. Really bad experience...
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S
Sampanu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus not came

Address:Udupi, Karnataka, 576221

Iam sampath i had booked a bus ticket in mercy bus on 05/10/2019 using red bus app. Ticket no tnaz37105408
From belgaum to brahmavara.. Reporting time was 10.15 pm and departure time was 10.30pm. I was waiting in the above booked venue but bus has not came ontime. Still i was waiting thinking may bus come bit late. Till 11 pm i was waiting only. Later i called bus operator and he told bus is not in a condition.. It needs some repair....
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A
aashusharma23
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of rs.1500/- after bus cancellation

Address:Bangalore, Karnataka, 335804
Website:www.redbus.in

Dear sir/madam,

I am very regret to say that my experience with m/s redbus is very panic.

I want to inform you that on dt. 31.07.19 i have a booking from ajmer to suratarh (Redbus ticket no. - tn8u11469674 & pnr no.[protected], other ticket details available in the attachment). Due to some unavoidable circumstances that bus is cancelled and it was informed by the agent of m/s rathore travels madho. He also told...
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K
khalid saeed khan
from Jabalpur, Madhya Pradesh
Jan 18, 2024
This thread was updated on Jan 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus booking money got deducted twice for the same booking

Address:Banglore, Kota, Rajasthan, 324005
Website:www.redbus.in

Hi,
I was trying to book a ticket and money got deducted but booking was not processed again i have tried to book the ticket. I got the booking but the amount was deducted twice. Need help not satisfied with the customer care of red bus they asked me to raise the query again and again and told me to contact the bank for the complaint. They said red bus had deducted the amount twice it's already been debited and it is also reflecting...
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