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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 80

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G
Gangisetty Ravisankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus is cancelled refund is not processed

Address:Medak, Andhra Pradesh, 502319

I have booked a ticket from hyderabad to kadapa. Redbus mticket
Route: hyderabad to kadapa
Ticket no: tn8u72638153
Passenger: ravisankar (33, male)
Pnr: [protected]
Travels: reddy express tours and travels
Departure: 09:00 pm aug 30, 2019
Seat numbers: d1
I received message that bus is cancelled on 20aug and complainted to redbus on the day. Till now refund is not provided. I am calling...
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S
sandeephraut
from Yavatmal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of bus ticket... redbus cheated me

Address:Vishal nagar, pimpalgaon raod yavatmal, 445001

This my booking info:

Redbus mticket
Route: aurangabad to yavatmal
Ticket no: tn9j80864045
Passenger: sandeep raut (35, male)
Pnr:[protected]
Travels: khurana express services
Departure: 11:55 pm aug 21, 2019
Seat numbers: 21u
Redbus discounted fare: rs.919.00

When i reached there place. There is bus on that timing... I called customer care of redbus.....
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V
Velmurugan@1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst bus service

I was booked the ticket from trichy to chennai at 27th 10.30pm august with jothi travels in rs 449/-. The bus having 4ratings. I was waiting from 10oclock in that place which bus operators address... But till 10.45pm there is no updates from operators even my phone call. 11.30 pm one person came and told me like ur bus arrived come with me... Then he shows some other bus with bad condition like worst blankets and seats...

I...
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A
Ashish@37
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus regarding ticket refund amount after my bus got with accident.

Address:Pune, Maharashtra

Hi,

I have booked the ticket (Ticket id : tn9a[protected] with redbus from pune - jalgoan via shree samarth krupa travels.
The bus met with accident in pune before chandan nagar bus stop. Driver runway from that place.

In the middle of night we have to arrange our own convenience to come back to home.

The actual ticket price was inr 2730 and no refund is provided to me yet.

Please...
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Redbus[protected] ref:_00d281kzya._50010t2llv:ref

Account - [protected]

I tried to book the bus from your app.
And the transaction was unsuccessful due to the bus operator's error.
But my money got deducted from my bank.
But the ticket could nt be booked.
I clicked for the refund and checked the box for refund to bank account.
But instead i got refund in wallet.
So i...
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M
mk05
from Surat, Gujarat
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due to some bus issue bus operator left us on road

Address:Chirag travels, paldi cross road, Ahmedabad, 382424

I booked ticket from ahmedabad-pune at 1300 rs in chirag travels from red bus
The bus have some issue so on road at early morning bus leave us on road and asked us to shift on any bus coming from back
So we are shiftd to falguni travels and in which we are not even provided seats and we are seating in the gallery area

On asking refund on red bus help chat it says that it can't help you with that...
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R
Rimjhim rr
from Patna, Bihar
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no refund, no resolution, fraud calls

Address:bakerganj, kali mandir gali, Patna, Bihar, 800004

My Complain is not resolved and they are writing complain resolved. This is fraud complete fraud. I booked a ticket on the name of Mayank kumar from Patna to Delhi Ticket No. N7Z60306389, PNR[protected], SEAT. NO- L4 and Fare Rs. 3360.00. Bus was supposed to depart at 5:00 pm from Patna and reach within 12 hours to Delhi but Bus was delayed by 4 hours and no information was given to passengers and departed at 9:00 pm on 4th of July 2019. Apart...
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V
Veenu Verma
from Mumbai, Maharashtra
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I didn't get refund after complaints

I have booked 2 tickets from lucknow to bahraich for 6 am on 8th of july pnr xbch[protected]/qsb from kaiserbagh but the bus was cancelled without any information n the app also not shared any prior information about bus n contact no of driverand i have made complaint with redbus 2 times n they committed to refund money within 48 hoursbut my issue is not resolved n they didn't return my money. Please resolve my issue...
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K
kunwar mahesh Pratap singh
from Mumbai, Maharashtra
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driver galiya dete hai

Address:Lucknow, Uttar Pradesh, 226001

My pnr no:ts[protected]uexr/869223/rg ind-lucnw (Ac-ict)
My mobile no is [protected]
I am travelling with intersity satabdi, from indore to lucknow.
Driver's behaviour is not tolerable, when i ask for reach timing, then he was taking rubbish.. (Gali bhi de raha tha). He was also saying complain kar lo karn ho isse kuch nahi hoga... Intensity shatabdi ka phone hi nahi uth raha tha...
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K
kishorekumar11
from Chennai, Tamil Nadu
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refund not received

Date of incident : 13/8/2019 8:37pm

I booked a ticked in redbus on the above date through gpay. The money (Rs.452.27) was debited from my account but ticket was not booked. It displayed the money will get refunded. I waited 10 days but money is not refunded.

Upi transaction id :[protected]
To : redbus[protected]@hdfcbank
From : [protected]@okicici
Google transaction id : cicagkc6rsvhbw...
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D
Danurk
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not stopping the bus in bus stop.

I am talking about bus number ka 01 f 4801, me some girls we're requested to driver to stop bus in corporation stop, conductor told that "stop illwa" i asked, he told me that"howda eno gottilla" it's already time 8:45pm, and we want to go silk borad. They took bus to kbs stop,. What non sense is it, if them's sister or mother or daughter in that bus means they won't stop?? What type maintenance is it. We are girls we need to go house before...
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A
akash r g
from Mumbai, Maharashtra
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refund

I have booked ticket from mumbai to mehkar at 11:50 am on 23/8/2019 and want to reschedule my journey on same date but they dont allow me to do so and said that rescheduling and cancellation is only allowed till 7 :00 am on date of journey so kindly inform if i have booked my ticket at 11:50 am then
How can i reschedule or cancel my ticket at 7:00 am however they said we mentioned our policy on booked e-ticket (Mail) so my question...
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P
Purnanand Kulkarni
from Mumbai, Maharashtra
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refund of traveller cancelling the bus

Address:Dharwad, Dharwad, Karnataka, 580004

On 26.6.19 have confirmed tickets from red bus to travel from dharwad to mumbai through telsang travels but travel company has stated that it has cancelled bus and over phone they told that amount is refunded to red bus. But till date no amount credited in to my account. The details are as below:
Redbus mticket
Route: dharwad to mumbai
Ticket no: tn7r24500886
Passenger: purnanand (37, male)
Pnr: ts[protected]nqem/279500/hub/mum...
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A
arunesh073
from Noida, Uttar Pradesh
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my money refund

Address:1st floor, old rajendra nagar , opposite metro pillar no. 125 ,pusa road, New Delhi, Delhi, 110005

I have booked a ticket from delhi to gorakhpur of 9th aug but my ticket was not confirmed i expected my refund from redbus and i m not receiving any response from them i m fed up of them
they have worst helpline no, always busy i feel irritated
i am thinking of filing a complaint in consumer forum because i am experiencing a very bad service from them.
it has been around 20 days .
whenever i make a complaint i...
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N
Nipin Undapurayil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not following traffic rules

Address:Pune, Maharashtra, 411057

On 21st aug 2019, i had stopped on a signal. As it was morning i was the only person in front and this vehicle came behind me and started giving the horn. I asked him to check the signal and the vehicles passing by. He got angry and asked me to move from road in a bad way. I didn't move and waited for the signal to go green. After that this vehicle came from behind me and the driver tried crash me from the side. I was with my friend on my...
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V
Vinod Gorasia
from Kandla, Gujarat
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cancel/ reschedule trip

Address:SUKHPAR, Kutch, Gujarat, 370040
Website:www.redbus.in

I had booked the ticket from sukhpar, bhuj to ahmedabad on 18/08/2019. At the time of booking the display showed cancellation facility, due to change in the plan i had to reschedule to 21/08/2019, while the system does not allow it to do so. At least value the trust in the brand and help reschedule the ticket, does not require a refund for today. If it's not solved by today as a customer i should be able to request a refund in full amount....
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Y
Ypgendra
from Delhi, Delhi
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worst travel services

Address:122001

Dear sir,

This is to inform you that i booked a ticket on 17.08.2019 through redbus app for traveling from bhilwara (Rajasthan) to gurgaon. Traveling date was 18.08.2019.

I booked 3 lower sleepers no. S13, s14 & s/b. Redbus ticket no. Is tn9e48798016.

This has been my worst travel experience ever as i had to face following problems during this travel-

1. When we reached boarding...
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S
Shiladityacha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to board the bus arrange refund immediately

Address:Kolkata, West Bengal

Dear team,

I would like to narrate a horrible experience that has happened yesterday which was never expected. It is very unfortunate.
I shiladitya chakraborty purchased a ticket from durgapur to kolkata, ticket no tn9b11449495 bearing the pnr no: ctc257306, seat no's : 21 & 22.
Date of transaction : 14/8/2019
Date of travel : 18/08/2019
Total amount paid : rs. 667.92.

Inspite of...
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H
hervinder
from Pune, Maharashtra
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bad quality of bus

I have used redbus for first time yestrday. I have booked ticket from kanpur to delhi. Ticket costed me 3900 apprx for two. I was travelling through kalpana travels. I dont know on what basis you guys allow ### third parties.

It was a nightmare journey. Bedsheet was dirty. Could see pubic hairs and other dirt on it. I request conductor to change the bedsheet..he denied.

There was water leaking from AC. Blankets had...
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Z
Zaker Siddiqui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refund

Address:Rauf colony, nr Nehrru Bhawan Aurangabad, Aurangabad, Maharashtra, 431001

Madam

I had booked three sleeper birth through red bus but the massage come to me that the ticket is not booked and your amount will be refunded but still the amount is not refund in my account and you people sent another msg the bifurcation of refund amount in which you people deduct the cancellation charges which is totally wrong and baseless. And my transaction id is ref #gaguqsow1...
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