Red Bus Complaints & Reviews

I had a reservation in maheshawram travels from haldwani to delhi on 28 october 2019. I was there at the boarding point from 10 pm. I've been trying to reach the operators as well as the redbus helpline. Neither of them picks the calls. I've called them for more than a dozen times, or maybe even more. It was extremely frustrating and least expecting. I had gotten my day planned out accordingly. You people are so unprofessional to even...

Your services is very very poor. I booked ticket from rinku travel from guirgoan to jaipur for dated 30 october, bus time 4.15 am, pnr no.[protected] seat no. L-4, hr shah. The bus neither called me nor pick up me from rajiv chowk. I waited there from $ am to % am and called 3 times o red bus customer care but no but every time customer care said pl wait bus is coming, bus driver will call you. He gave me driver no.. I called many times on...

I booked ticket through redbus for my travel on himachal holiday volvo through redbus. The contact no. Given on the bus were either not received or unreachable. There was no clarity on bus stop (Landmark given by rampur bypass which is a 4km long road). When called redbus, the representative was extremely rude, defiant and unhelpful - when asked for bus stop, his response was "why did you book the ticket if you didn't know the stop detail",...

I had booked my ticket at red bus they gave driver details and contact details of the travels. Driver number is not reachable also travels (Velan travels) not picking my call. So i tried to contact redbus but their number also not reachable so that i sent message through redbus app, they replied that our execuetive will contact you shortly, but more than 1 hour i didn't received any call from redbus. At 11:35 pm i am not able to contact any...

I booked 2 tickets from sbi pay online.. Amount 1240/=rs pnr. No. B4h5s9mn. The day 27th oct bus was cancelled.. Even not inform me by sms. Then i call redbus helpline.. He say ur will get refund with in 7days. First of all the bus is cancelled bot notify me by sms.. Now please refund my money..
Pnr.. B4h5s9mn
27th oct 2019
Sangita travel
Mumbai to hyderabad....

Ticket booked from Chennai to Tirupati. Ticket shows wrong information and called and spoke to Customer care they said that is correct information and ticket booked in midnight me with my mother went and waited for bus at 1 AM midnight then I called them they told it is correct info i[censored] want you wait they said., Then again i called then they said it is wrong information.At 1 AM I booked another ticket and we boarded.Thank god we got ticket...

My bus from kumbakonam to chennai on[protected] on srm transports was cancelled due to bus breakdown. The bus operator called and told me that you can apply on redbus as the bus was cancelled. But no proper response from redbus as i was cheated out of my money. I tried to raise a complaint and tried i couldn't contact redbus. No response on app. No mail for my mail and no callback came from redbus. I lost my money on the ticket. The case...

I had a reservation in Meenakshi Travels from Tirupathi to Chennai at 4:30 AM. I was there at the boarding point fron 4:15 AM. I've been trying to reach the operators as well as the redbus helpline. Neither of them picks the calls. I've called them for more than a dozen times, or maybe even more. It was extremely frustrating and least expected from redbus. I had gotten my day planned out accordingly. You people are so unprofessional to even...

I have booked a msrtc bus ticket from pune to shirdi on 24 october 2019. Boarding time were 7.11am and i have reached boarding point on time but bus not arrived. I have waited 4 hours and tried to contact redbus and bus operator but call not connect. After submitting complaint on redbus portal a call were received from redbus and they promised to resolve this issue within 48 hours but still any response not received and refund also not provided....

Mobile no-91-[protected]
Customer name-satheesh, madhu
Travel date-28.10.2019 time-1.30pm
Bus-kalamoorthy travels
Place-cumbum to coimbatore
Ticket no-tnbm11498875
I called bus operator but they told ticket not confirmed. I called so many times to your customer care but no response. Is this way to behave customer from your side. No one call connect to bus line but hotel call connected. I need solution...

The bus was booked from banglore to jindal (Vidyangar) almost costing double of the actual price. We knows its diwali time. So we paid but the bus driver didn't not stop at the destined point mentioned. We need some part of money refunded back. They do this most of the time when there are less no of passengers. But we have paid the amount full. Actually double the price....

1st ticket

Patan (Gujarat) to ahmedabad
Psngrname: noel parmar
Tripcode: 1715ptnmlgnslp5
Pnrno: g30561228
Jnydate: 24/10/2019
Deptime: 05:15 pm
Seatno: 7
Class: sleeper
Boardingpt: patan
Pltform:
Redbus tin: tnbg44089842

2nd ticket

Patan (Gujarat) to ahmedabad
Psngrname: noel parmar
Tripcode: 1715ptnmlgnslp5...

Hi,

I booked a red bus ticket today for 26/10/2019 for orange bus for time 00:30. As per this time, i need to travel today night. Right?
I searched for 26/10/2019 from pune to hyderabad and i found ticket today for 26/10/2019 for orange bus for time 00:30. So, i entered all details and proceed to payment. Payment done, but ticked booked for 27/10/2019 00:30. I immediately tried to call red bus customer care but of no...

Hi,
I had booked ticket from redbus for kasol to new delhi, when i boarded the bus the service was pathetic and as per promise they neither provided blanket nor water, when i raised this concern they started fighting with me and started using foul language, the bus staff was drunk, they forcibly made me and my friend deboard the bus at an unknown location, to my surpise when i tried getting in touch with the redbus customer service...

I had booked to travel from Bangalore to Chengannur, Kerala on 4th of October 2019. While on travel at morning around 4 Am bus got seized by transport officials in Kerala for not paying taxes and not having permit. After that we spend extra amount to arrange alternative transport to our town and we got late by 10 hours to reach the destination.

Don’t know why these busses without proper permit are allowed to partner with...

I booked ticket from coimbatore to chennai on 14th oct 2019, for 2 persons. Entered all passenger and mode of pay details with net baking details. At payment screen there became error and amount debited and tickets not booked. Even after i wait up to 22th oct for automatic return, still i didn't receive the amount. I need your support and return my money (Rs.1605)......

I was booking a journey through bus from redbus mobile app. I selected two seats in jet cruiser blaze bus service for travelling date 24/10/2019 at 6:30pm after making all the formalities and providing all the details I made the payment through paytm and also the status on paytm is successful. However, after making the successful transaction of 4572.90 rupees redbus stated that ticket has not been booked and transaction has been failed. Till...

I booked the ticket for kaleswari from visakhapatnam to hyderabad (Ts[protected]uhdd). During the journey the bus broke at tadepallegudem and we called bus owners no response from them. Approached redbus customer care and even customer care agent also tried to contact bus team and unreachable and the agent said to take alternative and amount will be refunded. Service ticket number for the call is 11008617. Its morning 3am ist and no...

I have booked my ticket bhusawal to mumbai yesterday 525 deducted from account no ticket received and now they are not ready to refund my money
Today also i tried to book fresh ticket bhusawal to mumbai again same thing happened 475 deducted and no ticket
And now they are saying that they haven't received any payment. This really bad. Then who will be responsible
I have all screenshots and details and need my whole...

Hi,
I have booked tickets for the date 25 oct 2019. Due to an emergency, i couldn't travel on the specified date. Now when i'm cancelling the ticket from the app, they say contact operator and when i contacted operator, he says it's not in their hands. I also reached out to redbus customer care executive, they say they can't help cancelling the ticket. This is too bad. Redbus should consider passengers conveniences....