Red Bus Complaints & Reviews

Dear sir
I booked ticket on october 17 2019 then i cancelled ticket they said refund will be within 7 working day but still i didnt get my refund amount please can you help me to file a case in high court against redbus
I mentioned below booking details
redBus mTicket
Route: Chennai to Bangalore
Ticket No: TNBD33892588
Passenger: Gugan (26, MALE)...

Hi,
Tried to reach the red-bus customer care but wasn't able to.
This is regarding a ticket which was booked on 03.01.2019 for 3, 028 rupees.
While booking, 3028 was deducted from my account thrice.
Where, once for 3, 028 the ticket was booked and on the other two instances the amount was deducted so it makes 3028 + 3028 = 6056.
However I got only the refund for 3028....

Ticket no. Tnch19113793
Passenger: shreya (28, female)
Pnr: c4qnxscy
Travels: ghosh travels

I booked sleeper 12 and a male passenger was allocated to sleeper 13, the bus operator asked me "you shouldn't have any problem sharing seats" when i raised a concern i was asked to purchase both seats, no redbud help reached on time and the bus left without me!

A female passenger was abandoned at...

I have booked 3 tickets from chennai to ooty, my travel date was on 17th nov 2019, but the bus got breakdown at ulundurpet around 1.30 and they repaired it till 5pm, then we reached salem around 7.30, driver and cleaner got down and disappeared, we were waiting there without any information for more that 5 hours, some one came and told they will be changing the bus, sometimes later bus had reached our placed and boarded, bus looked yucky,...

I had booked a single seat and was traveling with my wife but the driver of the bus asked me for extra charge of rupee 500 for which i didn't got any bill also.
Kindly look over this issue and try to solve it.
Yours truly
Dilip singh

Bus details
Plz note your bus no. Rj27 pc 0090, driver name delhi na 0090 kaan singh, driver no.[protected], pickup man:pawan, pickup man no.[protected]. Plz reach before...

I have booked the bus on 16th November from Bangalore to BELLARY SRM travels and I got the confirmation of the ticket when I reached at pick up time they said your ticket has been cancelled very next second I have called to redbus help line no response from the the number provided are fake even the land line what they have provided in the website,
Conclusion is kindly reimburse my money back
Ticket No : TNCC32971759...

I booked my bus ticket by redbus for 27 october 2019 (Ticket number (Tin): tnbf66483561 from delhi to chandigarh ticket amount rs. 597.

(Ref pnr no[protected]

On 25th october 2019 i got a message from operator official number that the bus has been cancelled and full refund has been initiated and i shared the screenshot also to the so called customer support of redbus.

In spite of calling them...

I have booked bus ajmer to ahmedabad by red bus.
They heavely charged amount of ac luxury bus but bus was not upto the mark
Even they have changed my seat also without given any prior information and give me last seat.
Driver says you have booked online ticket so you have to adjust, otherwise dropped out my bus and take another one. We can't give you any refund.
At midnight i have no option to say no to him...

I had booked a ticket on redbus from dharwad to mumbai in national travels (Ticket no :tna[protected]. 8th september 2019) the departure time was 11:50pm but i had reached the place by 9pm as dharwad was a new place to me and also the departure venue a toll gate was in a remote area. Once i reached the venue i got a call from operator asking am in the venue and i had replied saying i am already reached and waiting for the bus. And then i opened...

I booked a bus (Yellow pedal) through red bus from delhi to kanpur for 26th october, 2019 11:20 pm from akshardham metro station for amount rs.4095 for two people. I was having only a ticket with bus details.
I reached the boarding point at 11:pm, but still didn't received any intimation message or call either form driver or from operator, even the contact no. Which is shared within the ticket is not answerable everytime i tried. At...

Hi team,
The rlt travels nagpur to pune pnr[protected] booked from red bus firstly there was a change in timing, the driver and staff was stopping at every bus stop and colleges to pick up local short distance travellers, bus was not cleaned and had broken windows. Bus was extremely overloaded beyond its capacity making it difficult to run, there was a battery failure which took almost 2 hours to repair, writing this while i'm still...

There were so many cockroaches in the bus. Which is ac bus. We could not sleep whole night. Always something mess happens with orange travels buses. Amenities they have mentioned in the tool they never provide it.
Last time in the travel bus broke down, there was no back up provided to us we had to wait 4 hours to get the other bus. It's high time....

I had booked two tickets from new delhi to gorakhpur in a volvo multi axle on 9th of october 2019 and i got a confirmed ticket and its fare was 4274/- but soon 10 minutes after my ticket was confirmed and payment was done i got a message that my ticket got cancelled so i called the bus operator to confirm who told me that the bus is cancelled.
After two days on 11th of october i checked my refund status which said that the refund is...

Dear sir/madam, i have booked my bus ticket in redbus on fareena travels ac sleeper dt[protected] scheduled boarding time-9:15 pm, after boarding the bus couldn't sleep and not even sit on my bed comfortably since hue amount ants were formed below my bed and it harassed me lot during my entire journey, i have requested bus in charge to help out but he didn't respond anything and he was asking me to adjust and travel, immediately i have compliant...

I had the worst possible journey on a paulo travels bus from kudal to mumbai (Ticket no. Tnc[protected] that lasted for over 18 hours.

I had to put up with this absolute hell. A journey that was supposed to end at 10 am today in mumbai lasted till 3.30 pm. Thanks to poor back up arrangements of paulo travels and zero communication with its passengers.

After being stranded on the national highway around midnight...

My schedule is totally changed due to your irregular bus schedule.
You mentioned 3 hours of travel time and bus is taking 5 hours of travel,
Did you ever checked the route and time taking of that route???

I want a clear solution.
Thats it

Your customer support behaving rudely and not giving proper answer. I have full recorded voice call of your executive also....

TIN - TNB[protected]
Pune-Amravati, Date of Journey - 24/10/2019
Travels - Hari Om Travel Agency
Booked on - October 13, 2019
Cancelled on - October 20, 2019
Refund Process Email Received on - - October 20, 2019
Final Refund Amount - INR 4798

I tried to contact using customer care number several times but it does not let me connect to customer care. I have replied using refund process...

Hi team,

I had booked a bus from pune to amravati by paying nearly 3 time more than usual whose details are as mentioned below and really had a very disgusting experience. I was supposed to board the bus on 25th oct 19 at 9 pm from chinchwad axix bank and reach my destination (Amravati) on 26th oct 19 at around 10 am. On the travel day around 5 pm i received a call from the bus operator person and he informed that the bus...

I have filed three complaints to redbus during my tour o[censored]daipur-jodhpur-udaipur.

First and second o[censored]daipur to jodhpur bus of hans travels (Boarding point shrinath nandu travels) ticket nos. Tnbt 42437976 and tnbt33986362. The bus was supposed to move at 4:30 am on 31 oct 2019, but it has reached after 10 am. It was more than 4 hours of delay by the bus.

At that time, in one communication over phone, one...

On 23rd october i just made a ticket booking in redbus app paid the amount through amazon pay but the app got struck in the middle and amout is deduced from my wallet so the ticket is also not conformed by redbus but they asked to book another ticket which the past ticke transaction is failed due to technical reason by redbus.. And they said that refund amount will be back to my wallet with in 5 days... From that day i didnt get any refund...