Red Bus Complaints & Reviews

I had registered a complaint against redbus application on nov 8th 2019. I had received a call from the operator and the person stated he would call me by evening. But, there was no call in the evening.
I truly believe in the the complaints forum as a reliable space wherein in i can get my complaint registered and taken care. I haven't received the said call from redbus regarding the same.
Details of the complaint:
Ticket...

I tried book a ticket from Mumbai to Dharwad on 24th Oct 2019 for journey on 26th Oct. Though money got deducted from my account, ticket was not booked. When I had called customer care, it was told that money would get credited within 7-10 working days. But it has not been credited yet.

Please find attached image of successful payment receipt.

Details :

Transaction UPI ID :[protected]
br...

On 15th June 2019, I used redbus booking my first payment is deducted but the ticket is not confirmed. Then I do another payment to book a ticket. but the first payment is not refunded. I contact the customer care but the answer is not satisfactory then I contact my bank to know about the missing payment they said the payment is credited to redbus. so I am sending my transaction details.i also raise the dispute in google pay also but no use...

I have booked my ticket from ahmedabad to pune on 02nd nov on redbus. I selected payment mode google pay. My money got deducted from bank account also my google pay shows transaction as successful. However ticket was not booked. I again made the payment through net banking and booked the same seat. Please check and update.

When i raised this with redbus they said that they have not received the amount and that will be credited...

I had booked two tickets from new delhi to gorakhpur in a volvo multi axle on 9th of october 2019 and i got a confirmed ticket and its fare was 4274/- but soon 10 minutes after my ticket was confirmed and payment was done i got a message that my ticket got cancelled so i called the bus operator to confirm who told me that the bus is cancelled.
After two days on 11th of october i checked my refund status which said that the refund is...

Dear sir

My name is srinivasan from chennai, last nov 02nd i have booked ticket from chennai thirunallar, but bus operator dropped me at karaikal, distance 5 km
So i went to thirunallar by taxi and i have spent rs.450/-

Lot of bus services available for karaikal, i am never choosing universal travels but i am choosing that the reason for it gose via thirunallar.

So please take this a serious...

I'm manikandan... I booked the bus on 10.11.2019 from trichy to chennai at red express travels... The amount rs1928.90 will be deducted from my account and ticket details not given.. And later the ticket are cancelled and amount rs 1928.90 will converted into redbus wallet... Now i need money... But the amount will be in redbus wallet... What is the procedure to convert redbus wallet to my bank account.....

I had booked a bus (Vinayaka travels) (Pheonix travels bus number py 05 c 3222) from bangalore (Madiwala) to kollam (Keralla) the bus departured around 8:15 pm from madiwala. The bus stopped for tea at krishnagiri for 15 min, around 11:30pm the bus suddenly stops for a long time, wondering why, with alot of surprise i woke up to see what's happening, people told me that the bus has not paid tax hence cannot cross the toll, therefore, we had...

Booked kallada travels from Coimbatore to Bangalore. Bus time was 4.10pm. At 3.30 received a message that the bus will be late for 45mims due to traffic. After waiting for 1.30 hours kallada travels arranged a pickup bus and dropped us in an unknown location which was too far from the location. After 3.50 hours the bus reached i.e at 8 pm. Meanwhile I tried to contact the redbus to get a solution or alternative as i was in a hurry. The customer...

I booked a bus ticket from khamgaon to pune for journey on 30 october and bus was cancelled and i asked red bus for refund but they refused to refund the money.

My redbus account email i'd is [protected]@yahoo.com

Ticket details
Trip number akll0009217
Ticket number 39692855
Bus type parivartan night express
Redbus tin tnbj19387235

I want refund of my money...

I booked a ticket in the red bus application on 29th october at 12:40 ist. The bus fare was rs.420/-. 30mins prior to the arrival of the bus i was on the location given by redbus application. The bus operator stopped in a different location and forced me to walk through and when asked for refund to redbus, they say its not possible.
Ticket no:tnbr29764837
Name: gokul menon
Travel: ernakulam to coimbatore (Ettimadai)br...

I have recharged my mobile [protected] with rs. 319 two times. The amount deducted from redbus wallet was refunded, however the additional amount deducted from my credit card and free charge account is not refunded. Please help me to refund the amount. I am getting the mails from redbus stating that, the recharge was successful, however in the app it showed as failed. Screenshots are added for your reference.

Regards,
Aruna...

I booked my bus ticket by redbus on 14 october 2019 (Ticket number (Tin): tnba80619378 from pulgaon to pune for dated 14 october 2019 that tckt amount was 960/- rs. And bus has been cancelled it on 14 october (Travels name is royal chintamani varma travels.) (Pnr no. Ts[protected]rgnl/13783/royal chintamani verma travels.

But my problem is that still i have not received that refund amount in my bank account and in received...

Booked a bus from nagercoil to bangalore with tkt no. Tnbw96242846 on magical express tours & travels. Journey date: 03.11.19. Boarding time was 2230 hrs but the bus never arrived at omni bus stand, vadasery, nagercoil. Waited for 50 min. Tried calling the bus attender no., bus operator ipc tours and travels helpline no., the phone number listed on the bus operator's website, redbus customer care no. And finally redbus bangalore office no.....

I had booked a ticket on redbus at 7the nov 2019 (Today) my money had deducted from my bank account but the ticket has not booked my upi transaction i'd[protected] and gpay transaction i'd is (Ciacagkcwg4fbxw). But red bus is showing nothing on their app on my bookings and my mobile no is ([protected]). I want my refund instantly. So please kindly verify through my gpay i'd and resolve it as soon as possible....

I booked bus on sep 28 2019 from bangalore to hyderabad cost rs.1589.00. On sep 28th mrng, i got a message states that bus got cancelled due to breakdown. I called that operator and got information that they sent money back to redbus and collect from them. I called redbus customer care more than 50 times, raised so many tickets, sent email, no one picked up. It's been more than 30 days, i didn't receive my money back....

I had a ticket from Barmer to Delhi on 26.10.19 but bus was cancelled due to some technical problem and I was informed over telephone and sms. My sleeper ticket was L2 and cost of ticket was 1590. PNR number was[protected]. No refund till date. On enquiry, it was told that refund will be there within 2-3 days time. My name is Biswadeep Datta. I am male 52 years....

Req i'd: 11316259


I have booked ticket via redbus on kpn travels on 28th oct 2019 bus got break down on that day they did not allocate any other travel. Raised request for refund. Amount not yet credited and worst response from redbus. Even i couldn't not contact customer care directly it's always busy can you please help me on this. I have been trying customer care for past 4 days via redbus app as well as redbus...

Dear sir
I have book ticket from shirur to dhule, bus arrival time is 4 pm, i am waiting for bus still 11 pm but bus not arrived at boarding point. After that i have try to compliant and apply for refund but redbus not accept my request or compliant

Booking details
Date of booking and travailing : 26/10/2019
Ticket no: tnbp93618600
Pnr: 39788961/633914/[protected]
Fare: 390
Bus :...

I had booked a bus from bangalore to coimbatore, trip scheduled on october 25.
Scheduled departuretime:23:45
Ticket number:tnas45518952
Pnr number: ts[protected]gyyu/20149/bangalore - coimbatore
Travels :jts tours and travels

The bus was cancelled by the bus operator and i received a mail regarding the refund split up. The total refund amount was rs.749.99. Out of which, redbus wallet amount...