Red Bus Complaints & Reviews

I book travels tickit online nasik to yavtmal but tickit was not book and my money was deducted by red bus then message comes that money was refunded in 4 to 5 days but now 15 days complete money was not yet refunded. Please help me. My money was deducted from phone pay wallets, according to service provider money have to refund in 4 days so please solve my complaint

Hi i booked a tirupathi package from bangalore to tirupathi.. Travel agency was vaibhav holidays. We were supposed to darshan at 6am and drivers and guide wasted time took for darshan at 10am and hotel they provided for refreshments was very dirty.. Food was very bad. My dropping point was silk board i was traveling with my 2 year child they dropped me in indiranagar because they were running late for next ride. I was left in middle of the road with my son at late night where it was difficult to find cab. And my dad waiting at silkboard.. Tickets clearly shown departure - marathhali and dropping silk board.. Very unsafe for girls.. I want my refund of half money as they dint drop me to safe point instead

I booked a ticket for my journey from kurukshetra to dharamshala on 27th december 2019. I had received a email reply from red bus company. They are saying that your ticket has been confirmed . But bus conductor told me that your ticket has not been confirmed . So I called red bus helpline no. For refund .. They rejected our call. They are not even replying to our messages. 791rs. Has been deducted from my account . which is a wastage of money . i had not even boarded the bus. I have a reciept. They are not doing anything for this matter. Kindly look into this concern .
I shall be thankful to you :)
Bus ticket no. TNDN56319906
Ram dalal.holiday
Travel date 27 december 2019
Passenger name Vijay

Respected sir/ma'am
This is to inform you that the refund amount for cancellation of Sri renganathan travels has not yet been credited to my account. It has been more than a week from the date of receiving of the message. I request you to please look up on the issue and do the needful at the earliest.

Transaction ID :[protected]

Ticket no : TNCN94986023

Tiruchirapalli to Bangalore

On 30 dec i booked AC bus as of winter n i was with my wife n a 8 month old baby...red bus is worst n third class support as i got a bus which was not having AC so i raised complain also n my copessengers also do support me n they also file complain who booked through online platform...my other passengers booked from make my trip n they got full refund with extra 400 rupees voucher bt when i raised complain for same on 30 dec same time...red bus operater suggest me to wait for three days n they wil surely take a action n give me refund of my ticket rate bt till now date i got msg that my issue is resolved...what a joke...its a 420 case...n my issue resolved without giving my money back...red bus is not worth for anyone...so im going to file my issue on consumer forum...plz help me

I booked a ticket for chouhan travels, jaisalmer-bikaner, travel date:01-jan, bus time:06:00 am, pnr no:[protected], seat no:1, 4, 2, red bus ticket no tndr 51886223.
Red bus charged ₹700 per seat, where actual counter booking for chouhan travels was only ₹ 350 / even today your website mentions fare as ₹685/-
You are cheating passengers..
I feel cheated by redbus.. Kindly explain..
Vishwas kurundkar

Ticket Number - TNDR27398665.
This ticket I got from red bus on 29 December, 2019. But when I went to take the trip the bus driver and operator told me that there is no booking for this ticket number.The bus operator clearly told me that REDBUS has issued me a fake ticket.beacuse there is no information about this ticket was sent to the bus operator.
This is a big fraud done by the REDBUS.And when I am complaining on customer...

It was a very bad experience for me when i travelled in lal baba bus.
1. The bus corridor was full of luggage. There was no space for walking.
2. The bus was not stopped at any hotel (Dhaba)
3. The bus ac was not working properly.
This was detailed about my travelling.
(Redbus mticket
Route: delhi to hanumangarh
Ticket no: tndq72407175
Passenger: manish (22, male)
Pnr:[protected]
Travels: lal baba travels
Departure: 09:00 pm dec 29, 2019
Seat numbers: s32, s31
Redbus discounted fare: rs.1330.0
Boarding point: shop. No.12 lal baba travels [protected]
Landmark: fatehpuri [protected] [protected]
Address: shop. No.12 lal baba travels fatehpuri [protected] [protected]
Boarding point contact: [protected], [protected] [protected]
Lal baba travels customer care:
Thanks for using redbus
Redbus helpline:[protected] t&c apply) t my travelling.

Hi to the people’ ok! I had the most disgusting experience in my first and last journey with u guys. What all I have seen’
1. Private bus turning into local
2. No curtains
3. Drunken people entering in bus
4. The staff stopping bus at every in desirable place.
5. Dirty buses
6. No response from red bus contact support
7. Top of all helper sleeping in passage.

Learning: i[censored] have boarded any bus seeing there rating on red bus app’ still u can be in a mess. And i[censored] r in 1 it is your own duty to come out of it. Red bus is only taking charge for giving there stupid in reasonable advice.

As i booked tickets for vadodara to borivali, but bus got some problems so the driver told us they are going to provide another bus instead of that bus. Bus timing was 6 am and now it 10.38 am and the bus still is in ahmedabad. I don’t want to continue my journey with these please cancel my booking for shrinath ji traveller and refund my money back.

I have booked bus from salem to chennai on 29 dec 2019. Ticket no: tndr41036353. I was waiting for the bus in boarding point. No such booked bus arrived (Nrt bus). When i called the given support number it was not reachable. When i called concerned bus customer care they didn't take responsibility and stating that its are not their service bus. When called redbus customer care they said driver or concerned incharge ll arrive at boarding point and call me. I was waiting and time was half past 12am. When i called redbus helpline to check again, they are informing us that the bus service is not there! I'm in total shock and unhappy with this. It's not about refunding my money it's anyway going to happen. My point is redbus has shown me a bus that its service is not available, secondly 1st time when i called (Redbus helpline) they didn't provide me about stopped bus service, third only after i call again after waiting so long they informed that sercice is not available, fourth i have to miss my office another working day, above all i had an important conference which i was supposed to attend but now didn't coz of your poor service. Will redbus bear my loss of pay for that working day in my office?? Along with my payment refund. Totally unsatisfied and unhappy. Very worst experience ever faced.

I have done my ticket for the a/c bus as the weather is cold. Firstly they
Provide a/c bus at boarding point but after traveling 50 km they have
Changed the bus to non a/c bus and they haven't provide any blanket as the
Weather is too much cold. I paid for the a/c bus they cheated us and
I called redbus customer care bus they haven't replied they cheated us too.

Dear red bus,
As i have heard about your cheatings and negative feedback, the very same i have faced in my first booking with you.

I waited for bus at sarai kale khan since 12:30 am and it is 3:15 am and no bus was there.

Its completely your fault that you have mentioned wrong pick-up/boarding point as sarai kale kha.
As per rsrtc staff and guard at this bus stop (Sarai kale khan) there is not...

Hi
Here i have complain about red bus bad service the issue is the driver gave time of drop 10 30 am and bus reached there at after 2 pm. Inbetween they changed the bus, shifted the passengers in different bus. And driver also changed. They changed the drop place also, and after asking reasons the driver said talk to office about this.
I want my money back after this bad experience with your service.
Sending images of my ticket booking.
Hope you will take the action on this
Seema sonavane
[protected]

I have booked a ticket from trissur to Chennai on 27DEC2019. Payment was made and account got debited . But ticket was not confirmed and got a message that amount will be refunded in 1 hour. But still amount is not credited. Then I booked another ticket in the same bus. Attached my bank statement, 2 times debited amount can be seen. One is the confirmed and other is supposed to be refunded

Email :- [protected]@gmail.com
Mobile :- [protected]

Hi,

I booked the ticket on 24-dec-2019 around 7.30 pm travel on 25-dec-2019 from thiruthuraipoondi to chennai but unfortunately the travel date has been selected 24-dec-2019. I did not see the date. I received the message on 24-dec-2019 around 9.10 pm. I shocked immediately tried to cancel my ticket on redbus website is not possible and changed to reschedule also. I called redbus customer care executive i told my situation but is not resolved my issue. Please i want to return back the amount to my account.

Ticket booked from : redbus
Ticket no: tndk55347081
Pnr no: ts[protected]mbux/784424/ pkt to chn (Ecr-express) - (R)
Transport : raahath transport

If any communication please send mail to [protected]@gmail.com

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account

Dear redbus,

I am writing here as my raised complain. I had booked 3 tickets from ahmedabad to chittaurgarh (22.12.2019). Ticket id: d46r8ckf
Pnr:[protected]. L k t ravels pvt. Ltd. And at time of booking bus operator was showing amenities pillow with blanket, newspaper and water bottle. But while traveling none of them was provided also bus staff behavior was rude. Request you to partial refund my amount as facilities were not provided as assured during ticket booking.

I booked a bus from chennai to tirunelveli on 22-dec-19, bus timing is 8:30pm from koyambedu.

On the day of journey, we went to tirupathi and while returning our car (Balaji travels) got punctured, informed this issue to kallada travels and informed to boarding at porur toll gate at 9:30pm, they agreed upon reaching sharply they ignored us with out informed. I want full refund of all 4 tickets

This is muthuraman from chennai have booked 3 tickets from chennai to madurai with rp tours and travels by using [protected] this mobile no, unfortunately booked ticket for morning actually i wish to travel at evening, i'm seeking help from red bus, but i can't get clear guideness from the customer care even i'm being a regular customer. This is really fetup a lot. I! M asking for reschedule the ticket or let them apply 10 percent charges for cancellation