Red Bus Complaints & Reviews

Ticket no : tnbm82252248 on 25 oct 2019. Journey was uncomfortable and bus delayed by 2.30 hrs approx late picked up. My family was waiting on street with 6 month child. I called to agent but he did not picked up the call. Bus and seat was not comfortable so i drop the bus in etawah before 160 km around from kanpur.
It is request you to kindly refund the amount against this booking tnbm82252248....

I booked ticket (# tnbus[protected] for 3 people from bangalore to pondicherry, and got a call from the bus service (Balaji) that they have a permit issue and hence they will cancel the booking, i instantly cancelled the ticket via red bus app and booked another one from go ibibo. But to my surprise when i checked the app next day the booking was not cancelled and when i spoke to customer service they said that i never cancelled the ticket....

I booke a ticket from kumbakonam to Chennai on oct 28 2019 at 11:30pm. But the bus which come from Chennai broke down on the way.the SRM transports called me and said they can arrange a volvo semi sleeper bus, but I booked a sleeper bus.i told them this situation and they said that they can apply on redbus for refund.i applied the redbus but there is no response email or callback from redbus for 3 days.after that they claimed that bus was...

Hello,
I have booked vidharbha travels ticket on 3rd nov. Bus supposed start from yavatmal at 8:30. But bus came on yavatmal at 10:30 and started 11:00 pm 2.5 hours delayed. It supposed to drop in pune at 8 am in the morning. But they have drop us on 12 pm in the noon. I have missed my office due to bus delayed. What is the point giving 3 times charges to the bus. As per the time guarantee policy i should get 25% amount back. br...

Worst experience ever, we booked travels from redbus, rajlaxmi travels from udaipur to surat, it's looking like they brought bus from old scrap shop, it was full of mud and dust... I think redbus should do proper survey of their bus and than allowed it. We have told driver he told that we bring this bus in emergency so u have to tolerate that, or take refund! How rude they are...

I want to complain about red bus. I had booked a ticket but unfortunately that bus got accident and they have cancelled my ticket "delhi - mai" amar travels for the date 3rd november 2019 ticket number tnbn34950646 pnr[protected] for the amount 1000 now they were not initiating my refund even customer service team is not connecting my call as well. I'm facing huge issue i really want to escalate please help me out as you can

Thanksbr...

My name was rohit malakar, i had booked a bus ticket of msrtc from redbus on 3 nov 2019. The bus was about to arrive at 7:00 am i reached there before time and i waited for 1 hour but i could not get any reply. When i called the red bus customer service, you did not reply to me and did not send the bus number of the driver of the bus. So i lost my bus due to this and i did not get any information and my money was lost like this, due to this...

Hi redbus team,

Thanks for your continous support,

I have booked the ticket on 01/11/19 from "dhule to surat" for dated 02/11/19 at bus schedule time 10:15am.

The bus name is : msrtc parivahan night express

According to schedule, i reached to boarding point before 1 hr and wait for further 3:15 hrs. But bus has not came there and nobody has informed, no response from refbus team.br...

Good evening
I wish to register a complaint against my last journey from puducherry to bengaluru. The details of the journey are mentioned below.

Redbus mticket
Route: pondicherry to bangalore
Ticket no: tnb[protected]
Pnr: ts[protected]gevr/41881/pondy to banglore (R)
Travels: balaji cabs
Departure: 10:30 pm nov 1, 2019
Seat numbers: 7uw, 8u, 09uw
Total fare paid:...

I booked the ticket (Bus) for 6 people from agra to delhi on 26 oct 2019. But the transaction failed and the amount of rs.2910.00 was debited from my account. It is already 7 days but i have not recieved the refund

So please resolve this issue at the earliest.

Transaction id-[protected]
Reference id-[protected]
Refund amount-2910.
Transaction date[protected]....

I have booked a ticket in redbus on[protected] from ravulapalem to hyderabad
Journey date[protected]
Ticket details :
Tkt no 63328450, name:p. Saikrishna, ravulapalem-jeedimetla, srvc no:2017/amp-mdk seats:15 (M), fare:625.0, doj:10-oct-2019, 09:00 pm hrs, arrival time:11-oct-2019, 07:00 am, uid:0183, ph:[protected], www.redbus.in
I have cancelled my bus ticket on[protected] in redbus, journey date[protected] ticket...

I am traveling to ahmedabad from indore in hk travel bus.
This bus is completely not a in a condition for passengers movement and can be used for goods carrying vehicle.
This bus is not at all hygienic, seats are in bad condition and same you can check in photos uploaded of seats.
I have paid 600 each per seat for 2 seats and got the bus in this condition inspite of paying so much of amt.
I am not able to breathe...

My booking is acbus auriya to jaipur on 29th oct at 11.30 pm (Ticket id: tnbg62758832. After this bus operator called me your ac bus is canceled so bus operator gives an alternative option non ac bus so i denied the journey on 29 oct because the bus operator gives a non-ac bus which is not comfortable my journey. After this, i called redbus operator, i said bus canceled due to some reason, please refund the payment of this journey so your...

Dear team, i have booked ticket via redbus from delhi to nainital and then back. But unfortunately the bus started from other location which is 8 kms away from the boarding point without any prior intimation. I was traveling with my parents who are senior citizens. I had to pay 200 rs extra for reaching that point. Secondly, the bus started at 12:00 am instead of 9:30 pm.

On the return trip, i didn’t got a seat for 38kms...

I have traveled in anand travels booked through red bus ticket no tnbr81732667, seat no l4. Insurence id red[protected] from banglore to pune sleeper bus at 9.40 pm[protected]. Pick up from madiwala and then bus from kalasipalaya. I wore my riding jacket approx rupees 4500 kept money inside around 300-400 rupees. Once i entered inside the bus i removed my jacket and kept inside the seat and slept. I found jacket missing next day morning....

Dear team,
Yesterday my wife with 3 other kids travelled from mumbai to ichalkarangi
Bus no. Is mh-o9-cv-0549. Without information bus gone to kolhapur and after come back to ichalkarangi. Most of the time we get different from whatever mention in redbus application.
Request you to take corrective action.
Waiting for positive response.
Thanks....

I tried to book 2 tickets using rebbus official site from pune to mahabaleshwar using amazon pay balance.
The ticket is not booked, but amount 510rs deducted and recieved mail. Pfa, screenshot for error recieved.

Kindly reimburse my lost money as soon as possible. Expecting a quick reply from you. Since this is my first booking experience in redbus i hope for a swift solution from your side.

Thank you....

I book my ticket on 29 oct`19 from kanpur to new delhi (Ticket id tnbs77032514, booking reference no.[protected] to travel on 30oct`19. At last moment change from sleeper to seat (Downgrade) amount difference is rs 500,
So that i bear two type of loss
1. Comfort journey (Morning my office, no proper sleep)
2. Money loss

Pls suggest me, where i complain? & how i get my loss.

Same type of...

I have cancelled my book ticket NO:- TNAM57986173
Mayiladuthurai to Chennai Oct 28 10:35 pm
I called customer care more than 5 times and if I asked about the refund they are disconnecting my call and not responding properly

I need my refund amount to be credited to my redbus wallet since I have blocked my credit card from which the ticket has been booked...

I am rohan saini.
I have booked the ticket using cashback offer coupon,
& it was showing that the amount will be refunded to your account.
But nothing has been refunded in my account & its not even showing in my redbus wallet.

Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: tnbr82269235
Ticket no: tnbr88333931...