Red Bus Complaints & Reviews

Address: Redbus, Guntur, Andhra Pradesh, 522201

I have recharged my mobile [protected] with rs. 319 two times. The amount deducted from redbus wallet was refunded, however the additional amount deducted from my credit card and free charge account is not refunded. Please help me to refund the amount. I am getting the mails from redbus stating that, the recharge was successful, however in the app it showed as failed. Screenshots are added for your reference.

Regards,
Aruna reddy.
[protected]@gmail.com

Nov 27, 2019

Complaint marked as Resolved

The amount is refunded after few days and the complaint is resolved. Regards, Aruna.

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi Aruna!!

Greetings from redBus!!

We regret the poor experience. On checking we see that refund of Rs 239.25 has been successfully credited to payment source for failed recharge transaction. In case refund is not reflecting in your account, kindly contact relevant bank with ARN: N[protected]. Bank will assist you further with refund details.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 3rd Floor Karle Premium, #1 Old Airport Road, Opp. Manipal Hospital, Kodihalli, Bangalore – 560008

I booked my bus ticket by redbus on 14 october 2019 (Ticket number (Tin): tnba80619378 from pulgaon to pune for dated 14 october 2019 that tckt amount was 960/- rs. And bus has been cancelled it on 14 october (Travels name is royal chintamani varma travels.) (Pnr no. Ts[protected]rgnl/13783/royal chintamani verma travels.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation message you mention that i will return that amount within 5 days (For your reference i am forwarding your mail with this mail).

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.

Looking forward for your cooperation and quick response.

Iam pasting the mail which i got from redbus after cancellation.

Dec 27, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi Mahesh,

Greetings from redBus!

We regret the inconvenience caused. We checked our internal systems and the payment gateway to confirm your refund status. Both checks indicate that the refund of Rs 960 has been successfully processed from redBus on 26th October 2019 to the mode of payment used by you for this transaction. Refund reference id is P1910261414044879548410. Kindly contact relevant bank with reference id shared for more details on refund.

Thank you,
Team redBus

View replies

R

Rashmi Carmel

Nov 8, 2019

Ibooked a ticket to coimbatore and I cancelled it immediately. But I haven't received my refund amount for my cancellation even after the deadline has been completed

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Booked a bus from nagercoil to bangalore with tkt no. Tnbw96242846 on magical express tours & travels. Journey date: 03.11.19. Boarding time was 2230 hrs but the bus never arrived at omni bus stand, vadasery, nagercoil. Waited for 50 min. Tried calling the bus attender no., bus operator ipc tours and travels helpline no., the phone number listed on the bus operator's website, redbus customer care no. And finally redbus bangalore office no.. No response on any number. Redbus customer care no. Is pointless in its existence, as due to high volume of calls i was never connected to any agent. I want my refund. I have been booking my tickets on redbus for the past 6 years. But this levelof incompetence isnot acceptable. Even if redbus doesn't refund my amount, they should atleast check into this operator and make sure this never happens. I missed my office the next day.

Jan 1, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi!

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We're working on your complaint. We will keep you posted with updates.

Thank you,
Team redBus.

Verified Support

Jan 30, 2020

Red Bus Customer Care's response Hi!

Greetings from redBus!!

We regret the inconvenience caused. We did share a strong feedback with the bus operator so that such situations do not arise in future.

We have initiated the full refund on your ticket on 19th December 2019. The amount should have got credited in your original mode of payment within 7 business days. This is the refund reference number [protected] for you to check on the refund status.

Thank you,
Team redBus.

View replies

R

Riya Turkar

from Mumbai, Maharashtra

Nov 8, 2019

I booked a bus ticket of ARB express on redbus and my boarding time was 6:10, it's 8:20 now and the bus still isn't here . I called redbus customer care service but there isn't any service to register a complaint .

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Redbus kolkata, Murshidabad, West Bengal, 742102

I had booked a ticket on redbus at 7the nov 2019 (Today) my money had deducted from my bank account but the ticket has not booked my upi transaction i'd[protected] and gpay transaction i'd is (Ciacagkcwg4fbxw). But red bus is showing nothing on their app on my bookings and my mobile no is ([protected]). I want my refund instantly. So please kindly verify through my gpay i'd and resolve it as soon as possible.

Mar 1, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

Red Bus Customer Care's response Hi Adesh,

Greetings from the redBus!

We regret the inconvenience caused. The refund has already been processed from our end on 25th November 2019. This is the refund reference number 59f1437596bcf005e2483f9f01020100 for you to check with your bank. Trust we have addressed your concern.

Thank you
Team redBus!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Flat no 106, AK heights, masjid banda circle, kondapur, Ranga Reddy, Andhra Pradesh, 500084

I booked bus on sep 28 2019 from bangalore to hyderabad cost rs.1589.00. On sep 28th mrng, i got a message states that bus got cancelled due to breakdown. I called that operator and got information that they sent money back to redbus and collect from them. I called redbus customer care more than 50 times, raised so many tickets, sent email, no one picked up. It's been more than 30 days, i didn't receive my money back.

Jan 7, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi Reshmi!

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. In order to resolve your concern, we request you to get in touch with us at [protected]@redbus.in and share the ticket details. We will get it resolved at the earliest.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had a ticket from Barmer to Delhi on 26.10.19 but bus was cancelled due to some technical problem and I was informed over telephone and sms. My sleeper ticket was L2 and cost of ticket was 1590. PNR number was[protected]. No refund till date. On enquiry, it was told that refund will be there within 2-3 days time. My name is Biswadeep Datta. I am male 52 years.

Dec 28, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Red Bus Customer Care's response Hi Biswadeep,

Greetings from redBus!!

We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We've initiated refund of Rs 1590 back to payment source on 23rd Nov 2019 for bus cancellation. Refund will reflect in your account in 7 bank working days as per standard banking procedure. Kindly wait for refund credit as per the time line shared. We promise to serve you better going forward.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Zolo Expresso , singaperumal koil ,Chengalpattu, 603204

Req i'd: 11316259

I have booked ticket via redbus on kpn travels on 28th oct 2019 bus got break down on that day they did not allocate any other travel. Raised request for refund. Amount not yet credited and worst response from redbus. Even i couldn't not contact customer care directly it's always busy can you please help me on this. I have been trying customer care for past 4 days via redbus app as well as redbus whatsapp customer care. If i ask about this issue they left the chatting window again have to chat from first. Very worst response ever had

Dec 27, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 10, 2019

Updated by Sara777 Please help me on this .still i could not get any response still I am trying to contact them

Nov 13, 2019

Updated by Sara777 Please help me on this to get refund

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi!

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We have processed full refund of Rs 1690 back to source account on 14th November 2019. Refund will reflect in your account in 7 business days. Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.

Thank you
Team redBus

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 412210

Dear sir
I have book ticket from shirur to dhule, bus arrival time is 4 pm, i am waiting for bus still 11 pm but bus not arrived at boarding point. After that i have try to compliant and apply for refund but redbus not accept my request or compliant

Booking details
Date of booking and travailing : 26/10/2019
Ticket no: tnbp93618600
Pnr: 39788961/633914/[protected]
Fare: 390
Bus : msrtc parivatran ordinary.

Nov 5, 2019

Complaint marked as Resolved

i request to you refund my booking amount 390.0 Email: [email protected] Mobile No: 9422502825

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi!!

Greetings from redBus!!

We are very sorry to hear about your experience. Your feedback has been communicated to the bus operator. However, as per the bus operator’s policy, we request you to visit the nearest MSRTC counter to collect the refund. If you still face any issue for the same, we request you to kindly contact our concern person Mr. Sachin on [protected] (during working hours) he will help you in order to collect your refund. We sincerely hope that you will give us another chance and we promise to not disappoint you again.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had booked a bus from bangalore to coimbatore, trip scheduled on october 25.
Scheduled departuretime:23:45
Ticket number:tnas45518952
Pnr number: ts[protected]gyyu/20149/bangalore - coimbatore
Travels :jts tours and travels

The bus was cancelled by the bus operator and i received a mail regarding the refund split up. The total refund amount was rs.749.99. Out of which, redbus wallet amount of rs.38 has been refunded to my redbus wallet. Whereas, the remaining amount of rs.711.99 is not yet refunded to my account.
Payment was made using niyo card while booking.

Dec 23, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 05, 2019

Updated by swathipriya_g Have already written email to redbus support.The reference mail id is "11443427 ".Did not get any response from redbus upon the complaint.

Also raised request in redbus app regarding no response to email.The request id is "11446704".Did not get any reply to that as well.

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi!!

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. On checking we see that refund of Rs 711.99 has been successfully credited to source account on 14th Nov 2019. In case amount is not reflecting in your account, kindly contact relevant bank with bank ARN: N[protected]. Bank will assist you further with refund details.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 431/5 Govindpuri, New Delhi, Delhi, 110019

Ticket no : tnbm82252248 on 25 oct 2019. Journey was uncomfortable and bus delayed by 2.30 hrs approx late picked up. My family was waiting on street with 6 month child. I called to agent but he did not picked up the call. Bus and seat was not comfortable so i drop the bus in etawah before 160 km around from kanpur.
It is request you to kindly refund the amount against this booking tnbm82252248.

Jan 3, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi Pawan,

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We have taken down your concern with the operator and we would assure you that such issues will never be repeated.Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked ticket (# tnbus[protected] for 3 people from bangalore to pondicherry, and got a call from the bus service (Balaji) that they have a permit issue and hence they will cancel the booking, i instantly cancelled the ticket via red bus app and booked another one from go ibibo. But to my surprise when i checked the app next day the booking was not cancelled and when i spoke to customer service they said that i never cancelled the ticket.

It seems the red bus app had a glitch and it never captured the cancellation request, i even got the confirmation with termination charge of inr512 when i cancelled it and it clearly said that rest money will be refunded back.

I need refund of my entire inr 3, 800 as it's red bus who goofed us

Dec 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi Sumair,

Greetings from redBus!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Kindly share your complaint along with redBus ticket id at [protected]@redbus.in as the ticket number shared above is invalid.

Thank you,
Team redBus

View replies

P

Pranjal_ji_ko7

from Mumbai, Maharashtra

Nov 5, 2019

Sir i cancel my two tickets
1. TNA[protected]
From azamgarh to Delhi on 2 nov sri rishabh travels .
2. TNA[protected]
From azamgarh to delhi on 22 oct E bus india

Reply

Pranjal_ji_ko7's reply, Oct 29, 2019

I don't get my money

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I booke a ticket from kumbakonam to Chennai on oct 28 2019 at 11:30pm. But the bus which come from Chennai broke down on the way.the SRM transports called me and said they can arrange a volvo semi sleeper bus, but I booked a sleeper bus.i told them this situation and they said that they can apply on redbus for refund.i applied the redbus but there is no response email or callback from redbus for 3 days.after that they claimed that bus was on schedule and no problem.i called SRM Transports but they said that only replacement bus was there instead of original bus .that I would get my money back.worst they are cheating and investigating properly on a issue and they them self mark the problem as resolved

Dec 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 04, 2019

Updated by Gopikrishnan.1148 Ticket I'd : TNBQ80465055

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi!

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. Your feedback has been communicated to concerned team. We had processed full refund back to source on 5th November 2019. It should have been credited back to your account in 2 to 7 business days.

Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yavatmal, Maharashtra

Hello,
I have booked vidharbha travels ticket on 3rd nov. Bus supposed start from yavatmal at 8:30. But bus came on yavatmal at 10:30 and started 11:00 pm 2.5 hours delayed. It supposed to drop in pune at 8 am in the morning. But they have drop us on 12 pm in the noon. I have missed my office due to bus delayed. What is the point giving 3 times charges to the bus. As per the time guarantee policy i should get 25% amount back.

Pnr :[protected]

Dec 23, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2019

Red Bus Customer Care's response Hi!

Greetings from redBus!!

We understand your concern and regret the poor experience. We have taken down your concern with the operator and we would assure you that such issues will never be repeated. We have asked the bus operator to be very careful going forward. We regret to inform you that this bus does not come under On time guarantee. Hence we are unable to process refund.

Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.

Thank you,
Team redBus

View replies

A

Akhilpoola

from Mumbai, Maharashtra

Nov 5, 2019

I have booked ticked on August 20th. And cancelled but still money is not refunded
Refundable amount 377₹..and redBus customer care also not responding properly..

Reply

Akhilpoola's reply, Nov 1, 2019

Ticket no. TN9H12413001
This is the ticket no. When I provide to the customer care they are saying that there are no details .but this is the actual ticket I got from redBus app I am attaching the proof regarding this .. wha the hell are you thinking no proper response.. refund the amount immediately

K

Karmveer Bhurawat

from Mumbai, Maharashtra

Nov 5, 2019

Ticket has not been booked but amount has been deducted from my account twice and I m trying to call on customer care number no one is answering my call if you treat your customer like this then no one is going to use and if is it with new customer he is not going to use it again definitely

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Worst experience ever, we booked travels from redbus, rajlaxmi travels from udaipur to surat, it's looking like they brought bus from old scrap shop, it was full of mud and dust... I think redbus should do proper survey of their bus and than allowed it. We have told driver he told that we bring this bus in emergency so u have to tolerate that, or take refund! How rude they are

Dec 20, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!!

We regret the poor experience. That is definitely not the customer experience we wanted to deliver. We thank you for bringing this to our notice and request you to share complete details of the issue along with ticket id at [protected]@redbus.in. We promise to serve you better going forward.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I want to complain about red bus. I had booked a ticket but unfortunately that bus got accident and they have cancelled my ticket "delhi - mai" amar travels for the date 3rd november 2019 ticket number tnbn34950646 pnr[protected] for the amount 1000 now they were not initiating my refund even customer service team is not connecting my call as well. I'm facing huge issue i really want to escalate please help me out as you can

Thanks
Anam

Dec 21, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi Anam,

Greetings from redBus!!

We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We have processed the refund back to source on 11th November 2019. Refund of Rs 1000 will reflect in your account in 7 bank working days as per standard banking procedure. Kindly wait for refund credit as per the time line shared. We promise to serve you better going forward.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

My name was rohit malakar, i had booked a bus ticket of msrtc from redbus on 3 nov 2019. The bus was about to arrive at 7:00 am i reached there before time and i waited for 1 hour but i could not get any reply. When i called the red bus customer service, you did not reply to me and did not send the bus number of the driver of the bus. So i lost my bus due to this and i did not get any information and my money was lost like this, due to this poor service, i need my refund back immediately. Due to this poor service, i lost about ₹ 8000 where i had to reach on time, if i could not reach there, then who will compensate for this loss of mine?

Either return me my full refund or i file fir in the name of red bus.

Route: dhamnod to pune
Ticket no. Tnbs55905737
Pnr: 39881161/537609/[protected]
Travels:msrtc
Departure:07:02am nov 3, 2019
Seat no. 16

Dec 21, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi Rohit,

Greetings from redBus!!

We truly regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. We request you to visit nearest MSRTC bus depot along with ticket pdf copy and valid id proof for validation. As per MSRTC terms and conditions refund needs to be collected in person post validation at the depot. Your feedback has been communicated to relevant team and bus operator. We will make sure such issues are not repeated going forward.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi redbus team,

Thanks for your continous support,

I have booked the ticket on 01/11/19 from "dhule to surat" for dated 02/11/19 at bus schedule time 10:15am.

The bus name is : msrtc parivahan night express

According to schedule, i reached to boarding point before 1 hr and wait for further 3:15 hrs. But bus has not came there and nobody has informed, no response from refbus team.

I lost my time, money, trust too for further booking.

Please arrange to refund my payment on priority and escalet the concern to avoid such inconveniences in future.

Thanks and regards,
Vikas mali

Dec 22, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi Vikas,

Greetings from redBus!!

We regret the inconvenience caused. That is definitely not the customer experience we wanted to deliver. In order to resolve your concern we request you to share your concern in detail along with ticket id at [protected]@redbus.in. We promise to resolve it asap.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560062

Website: Redbus

Good evening
I wish to register a complaint against my last journey from puducherry to bengaluru. The details of the journey are mentioned below.

Redbus mticket
Route: pondicherry to bangalore
Ticket no: tnb[protected]
Pnr: ts[protected]gevr/41881/pondy to banglore (R)
Travels: balaji cabs
Departure: 10:30 pm nov 1, 2019
Seat numbers: 7uw, 8u, 09uw
Total fare paid: rs.2205.0
Boarding point: pondicherry balaji cabs office
Landmark: sabthagiri hotel opposite
Address: new bus stand / balaji cabs, maraimalai adigal salai
Boarding point contact: [protected] [protected]
Balaji cabs customer

The bus met with an accident on nh44 at 3am. Further on, we were asked to find our own transportation and left stranded in the middle of the road. Redbus nor balaji cabs arranged other services. I kindly request you to refund the entire ticket money as we didn’t even complete the journey. I did try contacting your helpline number but i’m not getting any responses.
I hope i’ll hear from you soon.

Thank you.

Mar 3, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Nov 02, 2019

Updated by Lavika Chondira I've lodged written complaints the customer care service of Redbus but I have not received any reponse yet.The complaint ID can be found in the image attached below.

Nov 06, 2019

Updated by Lavika Chondira There hasn't been any sort of communication from Redbus. Kindly, let me know what I can do next.

Nov 15, 2019

Updated by Lavika Chondira Redbus hasn't responded. It's been more than two weeks. What can be done next?

Verified Support

Jan 28, 2020

Red Bus Customer Care's response Hi Lavika,

Thank you for reaching out to us regarding the issue of your ticket no. TNB[protected].

I understand that the bus break down during your journey would have caused an inconvenience to you, and I am truly sorry. Your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle-free, quality service in the future.

As discussed on-call, as compensation for the inconvenience caused to you, we are refunding 50% of your ticket amount.

Your refund has been initiated from our end on 28th January 2020 to the mode of payment used by you for this transaction.

PO No. :[protected]
Refunded Amount: Rs.1103/-

Basis the policy of your bank, the amount should reflect in your account within 7 business days.

I do hope this solution made you happy.

For any other questions please write to us at https://www.redbus.in/info/redcare/

I hope I have been able to help you.

Best Regards,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: REDBUS

I booked the ticket (Bus) for 6 people from agra to delhi on 26 oct 2019. But the transaction failed and the amount of rs.2910.00 was debited from my account. It is already 7 days but i have not recieved the refund

So please resolve this issue at the earliest.

Transaction id-[protected]
Reference id-[protected]
Refund amount-2910.
Transaction date[protected].

Dec 22, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Red Bus Customer Care's response Hi,

Greetings from redBus!!

We regret the inconvenience caused. On checking we see that refund of Rs 2910 has been successfully credited back to payment source on 26th October 2019. In case refund is not reflecting in your account, kindly contact relevant bank with ARN :[protected] for more details on refund.

Thank you,
Team redBus

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 5-11, Sanjay Gandhi nagar, shapur nagar, Hyderabad, Telangana, 500055

Website: www.redbus.in

I have booked a ticket in redbus on[protected] from ravulapalem to hyderabad
Journey date[protected]
Ticket details :
Tkt no 63328450, name:p. Saikrishna, ravulapalem-jeedimetla, srvc no:2017/amp-mdk seats:15 (M), fare:625.0, doj:10-oct-2019, 09:00 pm hrs, arrival time:11-oct-2019, 07:00 am, uid:0183, ph:[protected], www.redbus.in
I have cancelled my bus ticket on[protected] in redbus, journey date[protected] ticket no 63328450 from ravulapalem to hyderabad, they sent message that the money will be refunded in 2-7 working days but till now i have not received the refundable amount
I have been called many times but they don't respond

Feb 8, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2019

Red Bus Customer Care's response Hi Saikrishna,

Greetings from redBus!

We regret the inconvenience caused. In order to resolve your issue, we request you to share with us the registered mobile number, email address and the ticket number at [protected]@redbus.in

Look forward to your response.
Team redBus

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 79

amount deducted, money not refunded

Post your Comment

red bus - ticket cancellation money not refund

Post your Comment

bus never arrived at boarding point

Post your Comment

ticket

Post your Comment

cancellation amount is not refunded more than 30 days

Post your Comment

non refund of bus cancel

Post your Comment

refund status and no response from redbus for the past 1 week

Post your Comment

regarding to refund of ticket book

Post your Comment

refund amount not credited

Post your Comment

journey was uncomfortable and bus delayed by 2.30 hrs approx late picked up

Post your Comment

booking cancellation

Post your Comment

no response from redbus.no refund

Post your Comment

bus delayed

Post your Comment

worst bus allowed

Post your Comment

refund not yet initiated

Post your Comment

for poor service

Post your Comment

bus was cancelled, money not refunded

Post your Comment

refund after an accident

Post your Comment

failed transaction refund

Post your Comment

refund not received

Post your Comment

Related businesses