Red Bus Complaints & Reviews

Address: A/701 mahavir dham , pleasant park, Mira Bhayandar road.Mira road east., Mumbai City, Maharashtra, 401107

Website: www.redbus.in

I had booked 16 tickets mumbai - manglore - mumbai which i had cancelled exactly a week back. I haven't received the refund for that and also i'm not able to contact the customer care as the line gets disconnected on it's own. The total amount to be refunded is 32717 from 2 users but the payment is from same account so please look after it and reply soon.

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Something like this shouldn't have happened. We're extremely sorry for any inconvenience caused. Please share the ticket details along with your concern to [protected]@redbus.in and we'll look into it.

Thank you for contacting us.

Team redBus.

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Address: Office No-4, 5th Floor, Sapphire Business Center, Opposite Hotel Kanak, Ushmanpura, Ahmedabad, Gujarat 380013, Ahmedabad, Gujarat

On line bus booking boarding time given wrong. As par customers executive red three time on phone total detail given he said 48 hours give feedback and hold on given for complain no but does not give n cut the phone. At boarding office in charge said bus was always two late every time customers waited. Why online booking. Rr bus dhule to surat boarding time 11.15 pm bus reach every time after 1.00 am why customers waited in late night with family in travels office at road side

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Ticket ID - TN6D94647000

We are sorry to hear that you faced the inconveniences during your journey. We have taken your concern with the operator and ask him to ensure that such instances never occur in the future. We are committed to ensuring a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

You can rate/ review the bus operator based on the experience you had in the link shared to your e-mail id. Thank you for your co-operation.

Team redBus.

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I booked scania ac seater bus from palakkad to bangalore on 13-05-19.. Bus got punctured at night 2'0 clock and bus company (Universal bus service) didn't provide any alternative till morning 7:30.. They gave only non ac bus that didn't have proper seating and that was till hosur not bangalore.. Called redbus customer service, they told it will take 3 days to process your complaint and after 3 days no response.. I called redbus customer service they told "there is no refund", it is worst bus booking app, my friend booked through goibibo for the same bus and he got refund

Jun 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Something like this shouldn't have happened. We're extremely sorry for any inconvenience caused. Please share the ticket ID along with concern to [protected]@redbus.in for further assistance.

Thank you for contacting us.
Team redBus.

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Address: PGIMER, chandigarh, Chandigarh, Chandigarh, 160012

I have booked red bus from chandigarh to delhi on 17/05/2019. Redbus travel agency has given mobile no. Of driver which was not reachable. I waited for 1 hour in bus stand at night. When i called redbus travel agency, they were like it’s not possible as such i am telling lie. Highly unethical, unprofessional attitude of red bus and no care for passengers. I called for refundment of my money.
Busno: up16at4735
Ticket no: tn6e68301312
Pnr: 64hvdu5v
Travels: snow region travel
Departure: 01:20 am may 17, 2019
Fare paid: rs.815.0

Jun 27, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

May 18, 2019

Updated by R seema Dear sir/Mam
The persons from red bus called me and asked to get refund by giving them my debit card number.
I denied for debit card number and insisted to take my account number instead and they denied for that and denied for refund if not given debit card number. Reason they gave that they can only transfer to debit card not to account

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Ticket id - TN6E68301312

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future.

We are committed to ensure a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

The ticket is cancelled and initiated for the full refund. The amount will reflect in 7 bank working days to the source account.

We are sorry again for the distress!

Note - Please don't share the bank details or cards details to anyone until you get the official emails from our end. We'll never ask for debit or credit card details.

Thank you for contacting us.
Team redBus.

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R

R seema

from Chandigarh, Chandigarh

May 18, 2019

Dear sir/Mam
The persons from red bus called me and asked to get refund by giving them my debit card number.
I denied for debit card number and insisted to take my account number instead and they denied for that and denied for refund if not given debit card number. Reason they gave that they can only transfer to debit card not to account

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Booked ticket from pune to haveri srs travels via redbus on 16th may 8 pm bus mubumbai to sringeri bus number ka42a 5608. Bus got late by 55 min and driver is telling he cannot drop us at haveri, but he will drop us at different location so that he can cover his delayed journey hour to reach sringeri. This is highly unacceptable and rude behaviour. We will not get down from bus until he drops us at designated point

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Sorry for the inconvenience caused. We request you to share the concern along with ticket details to [protected]@redbus.in and we'll look into it.

Thank for contacting us.
Team redBus.

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I booked the below mentioned ticket for wrong dates and i realized after 30 mins and when placed request for cancellation. They said its not possible. When i called the operator they said its possible but only red bus. Red bus is blaming the operator (Orange bus). Its blame game. They are simply looting the money. They can deduct some amount and refund the rest. Still there more than 12 hours for bus to leave but still they didn't agree to...

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Subject: redbus ticket no. Tn[protected]-
Journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours
Non informing the bus stand name or pickup point etc-
Claiming damage of rs one lakh from your company.
Name of passenger: p nagarajan, age: 56, mob: no: [protected]

Sir

The above ticket was booked online on 12.5.19 for my journey from bhopal to ajmer and since your company has not informed me the departure point or pickup place etc i could not get the bus as i wandered from isbt bus stand, state bus stand to find out whether this bus of rsrtc is commencing from these two bus stops. But to my surprise i made another attempt to go to — bus stand at 2025 hours (Ie after its scheduled departure) on 12.5.2019 and found that this bus of rsrtc is starting from here and this had already departed. Then i booked another bus and came to ajmer at about 12 noon the next day.

2. Because of your poor service and non informing me about the bus stop etc, i suffered a lot with mental tension on the night of 12.5.2019. Neither the rsrtc has the courtesy to call in my mobile number about their leaving etc on that day night. As i did not travel in the bus the ticket amount and the compensation of rs one lakh may be refunded to me failing which i will approach the consumer court for claiming the damage. Kindly take this as legal notice to you.

(P. Nagarajan)
Govt of india,
Ministry of mines
New delhi/ajmer.

Jun 26, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer!

Thank you for reaching out to us regarding your ticket no. TN[protected]. I am your redBuddy Sumanth and I have been working on your case.

I understand that the poor experience during your journey would have caused an inconvenience to you, and I am truly sorry. Your feedback has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free, quality service in the future.

As discussed on call, as compensation for the inconvenience caused to you, the bus operator is refunding your ticket amount entirely.

Your refund has been initiated from our end on 24th May 2019 to the mode of payment used by you for this transaction. Basis the policy of your bank, the amount should reflect in your account within 7 business days.

PO No. :[protected]

Refunded Amount: Rs. 538.35/-

Refund Reference no.: [protected]

If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.

For any other questions please write to us at https://www.redbus.in/info/redcare/

As I have processed your request, you will receive an email stating that your case has been closed, along with a survey seeking your feedback on the assistance given by me. Please spare a moment to share your valuable inputs.

Hope I have been able to help you and this resolution made you happy.

Take Care,

Sumanth

redBuddy

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M

moorthy d

from Chennai, Tamil Nadu

May 16, 2019

I Called so many times,
otha badu, GST bill enda kudukkamatringa

ottha cal panuda punda movangala

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I have booked ticket but due to technical issue ticket got cancelled and amount got credited to wallet but need to transfer money to my account. Complete cancelled money added in wallet but i want in my account and i already book ticket. So please help me. I have paid 514rs but after cancellation amount should credit in account but it credited in redbus wallet

Jun 22, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Red Bus Customer Care's response Hi Keerti,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

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Address: 641045

Ticket no: tn6c55552489
Pnr no: ts[protected]wdha/366569/chn - cbe referring the above o. I booked a ticket through redbus and got a ticket from you to travel by ganesh travels from
Shriperumbuudur to coimbatore on 15th may 2019 and reached us late by 3 to 4. Hours the bus came to sriperumbudur got break down and failed to carry us to my destinations they ganapthu travels left us in the road not made any altrertnate arrangements to move us.

Do the needfiul to return booked amount

Reply to [protected]@gmail.com

Jun 23, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Red Bus Customer Care's response Hi Shanmugham Palanisamy,

Greetings from redBus!

As discussed on the call, we will definitely share your feedback strongly with the bus operator in this regards. W have processed the full refund of your ticket back to the payment source on 21st May 2019. You will receive it within 7 bank working days. Thanks for choosing redBus.

For any other questions please write to us at https://www.redbus.in/info/redcare.

Regards,
Team redBus.

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S

sravani moparthy

from Bengaluru, Karnataka

May 16, 2019

I've cancelled a ticket worth Rs.1420 on 15th march. Did not get refund of Rs 1000 as per their policy, its been 2 months already !!! how much time do thy need to refund my amount 🙄🤔

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D

dayanandan kondaiya

from Hyderabad, Telangana

May 16, 2019

I'm ticket booking date 28.0.2019
Money transferred no ticket booking
Emmidatly Customer service call you
Money is refund after 7days tack you
After 10days no call you
Customer call you no response and
Very very no good Sir and maydam

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Address: Flat 103B Block 10A, Phase 2 Janapriya apartments, Miyapur, Hyderabad, Andhra Pradesh, 500049

I have booked ticket from hyderabad to hosur on 28th april 2018,
The bus was cancelled by the operator, and the same informed me before 2hours of departure,
My ticket number : tn5s83911445
I requested in the red bus app, they posted in the app as the problem resolved

How can they said that resolved,
Till now i didn't received the amount

Pls make the refund amount asap

Jul 4, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Red Bus Customer Care's response Hi Vara,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket id TN5S83911445.

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.

Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 8th May to the mode of payment used by you for this transaction.

The refund for your ticket has been initiated from our end on 8th may to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 7 business days.

Details of the transaction are given below:

• PO No. :[protected]
• Refunded Amount: Rs. 1470/-
• Refund Reference no.: 75120339129000272426839

Since, the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the ARN / reference number shared above.

I hope this response was satisfactory.

Once again, I thank you for choosing redBus and apologize for any inconvenience caused.

Have a great day!

Take Care,
Team redBuddy

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Address: Mumbai City, Maharashtra

I have booked the ticket Mumbai to Bangalore ticket no(TN6C50591971 PNR no 987683) 2seats with my wife and 1yr child. When I reached boarding point Operater show the chart my name is not on the list they leaved me. But I got all details like bus&operater number from redbus now I'm on road with my family I feel sad.Boarding point to my home 60km distance. Discussed with customer care they simply saying take alternate bus blbut suddenly who will give seat I asked more than 10bus haven't available its very worst situation in my life once feel my situation differently you will get same feel. How to get solution please give support ([protected])

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Red Bus Customer Care's response Hi Customer,

Greetings from redBus!

Ticket - TN6C50591971

We are sorry to hear that you faced the inconveniences. We have taken your concern with the operator and have shared a strong feedback on this regards. We have also asked him to ensure that such instances never occur in the future.

We are committed to ensure a pleasant customer experience and will definitely ask the bus operator to be more careful in future.

The ticket is cancelled and initiated for the full refund. The amount will reflect in 7 bank working days to the source account.

We are sorry again for the distress!

Thank you for contacting us.
Team redBus.

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Struggled for more than 2 hours at midnight by 12 to 2pm due to bus break down and there was no bus changing also.
Please consider my approach and do give the better travel experience. Atleast try not give burden to passengers. So kindly take the actions based on my complaint. The service provided by k. P. N travels is very poor. Do check the conditions of bus before taking off....

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I have booked my bus ticket from Redhill chennai to valliyoor on 4th may my ticket number is TN[protected] my seat number is c2 and c3
Bus sri SMS TRAVEL
Travelling date 5th may
Ticket amount is 1798
I cancelled my tickets after one hour please refund my money please take this complaint and make it correct as yearly as possible .i need my money

Jul 2, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 21, 2019

Red Bus Customer Care's response Hi Hema,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund status for your ticket id TN[protected].

I understand that this experience may be causing an inconvenience to you, and I am truly sorry.

Upon receiving your query, we re-checked our internal systems and the payment gateway to re-confirm your refund status. Both checks indicate that the refund has been successfully processed by redBus on 4th May to the mode of payment used by you for this transaction.

The refund for your ticket has been initiated from our end on 4th may to the mode of payment used by you for this transaction.

Basis the policy of your bank, the amount should reflect in your account within 7 business days.

Details of the transaction are given below:

• PO No. :[protected]
• Refunded Amount: Rs. 1618.2/-
• Refund Reference no.:[protected]

Since, the refund period has transpired and you have not received the amount yet, we request you to get in touch with your bank with the help of the ARN / reference number shared above.

I hope this response was satisfactory.

Once again, I thank you for choosing redBus and apologize for any inconvenience caused.

Have a great day!

Take Care,
Team redBuddy

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M

Masha123

from Mumbai, Maharashtra

May 15, 2019

I booked tickets from madurai to chennai and chennai to madurai on 22 Apr 2019.t Due to some reason I cancelled my tickets. But till now, my money was not refunded. And they won't give any response...pls refund my money as soon as possible.

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Address: Miss. Rexy George, D/o N.J.George, Estate AdminstrationOffice, Iyerpadi, Valparai(TK), coimbatore, Coimbatore, Tamil Nadu, 642108

Dear sir/ madam

Cancelled ticket refundable amount not yet received

We have booked a ticket on 28.04.2019 to travel from chennai to kodakara on 04.05.2019 in my daughter’s name rexy george under sona travels.
But we are unable to travel the bus due to the college postpone the annual leave. And we have cancelled the ticket on 02.05.2019 at 5.11pm
And we have received the message from your booking office (Your trip has been cancelled)

For your reference the scanned copy of the cancelled ticket enclosed. (Tn5v[protected]

Please look into this matter and arrange to send the refundable amount of rs. 917.50 at the earliest.

Thanks & regards
N. J. George

Red Bus customer support has been notified about the posted complaint.

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N

nishant0098

from Gurgaon, Haryana

May 15, 2019

Concerned person not pick the phone. Bus Driver & conductor not doping right place.

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While the reschedule option is a great feature, redbus have implemented it in a wrong way which will benefit them. Not knowing such a feature existed i went about to cancel a ticket due to change in travel plans. Upon clicking cancel redbus showed a pop option to reschedule the ticket instead of cancelling it. There was no disclaimer message saying once rescheduled one cannot cancel or reschedule the ticket again! This is absolute cheating!
Redbus have to clearly highlight this rule when user is rescheduling a ticket.

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Red Bus Customer Care's response Hi Vishwanath,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

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Address: Bangalore, Betul, Madhya Pradesh, 460001

I have booked 3 tickets from betul to bhopal by verma travels for my family the timing for departure is 11:55pm, but the guy at verma travels office says time is 1 am i can't do anything and he misbehaved, my whole family is waiting down for the bus from 11:30 and all the numbers mentioned in the tickets were not responding, no updates for delay, even a person coincidentally pick up my call he told me he will check and call me back, but after that again no one is responding and no call came, this is such an unprofessionalism by a well know company named redbus, service is pathetic and i want some serious action to be taken against redbus and verma travels both because my whole family including my little sister and my mom faced a lot of issues this night.

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Red Bus Customer Care's response Hi Himanshu,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

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A

Akshaya Nithya

from Chennai, Tamil Nadu

May 15, 2019

I booked ticket on 09/May/19 from Chennai to Madurai in Redbus. The transaction failed but amount 1199/- was debited from HDFC account. Not received message or mail regarding that failure from redbus. Please help me to get the amount refunded

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Address: pondicherry, Pondicherry, Puducherry, 91

Dear sir,
I was booking bus ticket on 11.5.2019 at nearly 15.30 hrs form pondicherry to coimbatore for my friend. But the transaction was field and amount was debit my account but still its was not refund. And i don't have any reference number against the transaction. So please look into the mater and do the needful

Thanking you
Sakthi k
[protected]

Jun 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

May 14, 2019

Updated by sakthi_1977 Dear sir,
i was booking bus ticket on 11.5.2019 at nearly 15.30 hrs form pondicherry to coimbatore for my friend. but the transaction was field and amount was debit my account but still its was not refund. and i don't have any reference number against the transaction. so please look into the mater and do the needful

thanking you

Verified Support

May 15, 2019

Red Bus Customer Care's response Hi Sakthi,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

As discussed, we've processed the refund in your source account on 11th May and the same was revert in your bank account on 14th May as confirmed by you hence, we are closing the case.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

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Address: G-02, madhuban apartments,madhuban, madhuban, Udaipur, Rajasthan, 313001

Dear team,
I had booked a bus from udaipur to kota scheduled to depart at 5:15 pm.

The bus was cancelled and i was not informed at any time. I asked local conductor and then i was informed that bus has been cancelled.

I missed my bus and subsequently the train i had booked for my sister from kota and the next bus was dropping me at kota at around 4 am in the morning and my train was at 2:35am.

Who shall bear with this loss???

Jun 25, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Red Bus Customer Care's response Hi,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us for your query.

In order to resolve your query/issue, we request you to please provide the redbus ticket id or registered email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

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Sagar [protected]

Booked 2 tickets.. Amount deducted for 4 tickes.. Tickets are much more expensive than the actual ticket price.

Representatives are rude and are not even providing a case id.

My ticket prise is blocked in redbus wallet. Want it back asap or i will socialise this as much as i can and going to take this to consumer court.

Aug 15, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

Red Bus Customer Care's response Hi Sagar,

Greetings from redBus !!

We regret the inconvenience caused. We would like to inform you that refund for booking id[protected] had been processed back to source on 9th May 2019. Refund reference is 20190509111212801300168219830921528. We hope you received the same. We have also processed Rs 1240.42 wallet amount to your bank account. We appreciate your kind patience and promise to serve you better going forward.

Thank you,
Team redBus

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Website: Redbus.in

Dear sir/madam,

I, nidhish goswami wish to draw your attention towards refund of rs 2290. I booked a ticket (Ticket no.:- tmbv[protected] from sirsa to delhi on 01.11.2018. The ticket was cancelled on 02.11.2018. I received mail from redbus that refund has been initiated will reflect in account in 2-7 days. But more than 6 months have passed
I raised ticket and mail this refund issue to redbus support team. Redbus asked me to contact bank for refund. I contacted bank but didn't get any positive response. As per bank they cannot trace any such transaction.
I am tired of contacting bank and redbus but still my issue is not resolved. I usually remain out of station on official works, do not get much time to visit branch for this refund issue. I have attached my documents for your reference.

Therefore, i request you to look into this matter and resolve as early possible. I shall be highly obliged to you.

Regards,
Nidhish goswami
Deputy engineer
Bel ghaziabad
A/c:- [protected]
Ph:- [protected]

Jun 20, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Red Bus Customer Care's response Dear Nidhish,

Greetings from redBus!

This is in regards to your query about refund status for ticket number TMBV80027115.

We regret the inconvenience caused to you. We have initiated the refund on 2nd November 2018. The amount should reflect in your account within 7 business days or less, depending on your bank. Please be advised that the refund will be in the name of IBIBO Group Pvt. Ltd.

Details for the same are as following:

PO Number:[protected]
Refunded Amount: Rs.2290.79/-

We tried reaching in your registered mobile number. We request you to contact your respective bank and raise a dispute.

Please find the attached screenshot for the successful refund.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBuddy

Red Bus Complaints & Reviews

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Red Bus reviews & complaints page 94

refund issues

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boarding timing wrong

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no refund

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regarding carelessness and zero responsibility of red bus

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driver denied to drop us at designated dropping point

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request for cancellation has been denied

redbus ticket no. tn6967781513- journey from bhopal to ajmer on 12.5.2019 by rsrtc bus-starting time: 20:01 hours

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need to credit cancelled ticket money to my account

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bus cancelled

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refund amount not received

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complaint for online booking

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k. p. n travels

not refund the money

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cancelled ticket refundable amount not yet received

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fraudulent reschedule feature

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wrong information/no customer support

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amount refund - reg

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bus cancelled but not informed about it

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worst online bus ticketing service ever! they just block your money.

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refund if cancelled ticket.

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