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Red Bus Complaints & Reviews

3.4
Last updated Apr 4, 2024
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Red Bus reviews & complaints page 94

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L
Leander Jones
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsp bus

Address:Chennai, Tamil Nadu

I booked the chennai to coimbatore bus today 12th apr'19, with boarding point at kfc poonamallee. But as a regular customer to the bus, i usually board at ambedkar statue, poonamallee (Which is before the stop i had booked as boarding point). I informed half hour prior to the bus driver about my change in boarding point. However, the bus passed me without stopping and went to the kfc stop and called me. I told him to wait (To which he said...
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N
neethupaul
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets booked from bangalore to vytilla

Address:opposite Krishna Kutteer Phase 2, 560067

I have booked 2 tickets from bangalore to vytilla and 1 ticket from bangalore to irrity on 14th apr 201, the redbus customer care doesnot allow me to cancel or reschedule the ticket and mentions that the ticket is a rescheduled ticket, and that ticket cannot be cancelled, where in the terms and condition i am already given the cancellation charge matrix. And they do not allow me to reschedule the ticket where in the ticket provided is no...
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S
sandhya mekala
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not received

Sir,
I had booked a ticket from vijayawada to bangalore and return, on 29 th march 2019 and 31st march 2019. I had cancelled my tickets. I got a a message saying that my amount will be returned in 10 working days : — vide proposal no [protected] for an amount of rs 2382.60 and proposal no [protected] for an amount of rs 2743.60
So far no amount is credited. I request that my refund the amount may be paid to me...
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S
Savithri28*
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount is not credited

Canceled redbus ticket (Chennai to ponnamaravathi) on 31st, mar 2019. After cancelation i have receieved an email and message saying, your refund amount will be credited in 2-7 working days in your bank account. But, today the date is apr 12, 2019. Almost 13 days completed. Still i have not receieved my refund amount. Even i have checked the refund amount status in the following link "https://www.redbus.in/Cancellation", using my ticket number...
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S
Selva Pandi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not confirmed which was paid through google pay

Address:Chennai, Chennai, Tamil Nadu

I have booked my bus ticket in redbus on 3rd april 2019 (Booking id (Tin):[protected] from chennai to udumalpet dated 13th april 2019 and the ticket amount was 666/- rs.

Still, i have not received that refund amount, whenever i contacted the redbuddy's they used to say the amount is only in the banker's gate path not in our path. But if i have asked the banker they had mentioned the amount was transferred to beneficiary...
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கிஷோர் கந்தசாமி
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked ticket got cancelled by operator without my knowledge

Address:Chennai, Tamil Nadu, 600032

I booked a ticket from Sathyamangalam to Chennai in Ganapati travels through red bus platform. The bus operator has cancelled my ticket without my knowledge and deducted 10% from my bus fare. The bus operator cancelled my ticket and increased bus fare and released the ticket again ooen for booking. When i tried to contact redBus regarding this and raised many complaints but there are responding it was not their responsibility, redBus is just...
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P
Peeethi
from Nagercoil, Tamil Nadu
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not getting my refund

I had logged a complaint couple of times for a refund. I checked your app and it shows that there is a refund initiated for booking id[protected] on april 2, 2019 due to failed transaction on 29th march, 2019. It also shows bank has accepted the refund but has not generated a reference #. I checked with the bank and they are not aware of this refund and asked to contact redbus. I still have not got the refund of rs 1895 and i have...
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J
Jayaram Bhatt
from Chennai, Tamil Nadu
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not able to cancel ticket

Address:No 53 second main first cross New Kempegowda Layout, BSK third stage Bangalore - 560085, 560085

Hi team,

I am not able to cancel ticket. Please note that i have booked ticket to kundapura but last moment i need to chain the plan so need to cancel it.

Ticket no : tn4u47618666.

When i tried to cancel the ticket it is telling please note that you cannot cancel the ticket anymore as the period allowed before cancellation has expired as per the bus operator...
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M
MANKAWAR BATRA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service provider/refund

Address:N 8/180 A-K-21-R AISHWARYA BHAWAN, Varanasi, Uttar Pradesh, 221005

Ticket number: tn[protected]
Complain reference: 7971167

I had filed a complain for this journey, reference number is 7971167.

The provider did not respond to any calls at all. We were standing at 12am
At complete remote location. On constantly calling for over half an hour
One number finally responded, that bus won't be there by 3am.
We had to finally take off from there, it was no...
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Prasad Mandava
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of ticket

Address:Hyderabad, Andhra Pradesh, 500085

I have booked a ticket from hyderabad to vijayanagaram in the name of manasa mandava my daughter by paying through my credit card ending 9717 on 22nd march for travel on 23 rd march. I received a phone call from the bus operator on 23 rd march informing me that the service is cancelled and refund is initiated.
The ticket was booked by giving the mobile no [protected]. I have not received the refund to my credit card. I made a complaint...
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D
divya dodiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

still after 3 week not get refund amount

Address:Bhavnagar, Gujarat, 364001

Dear sir i have booked ticket online from ahemdabad to bhavnagar on 22march 2019 rs 241 diducted my bank account but booking not done & also not get refund of that money. Pls help i already submit complain but there is no any solution.. Pls give me response. I not get any other number pls solve my problem nd it has been 2 week but i not get refund amount..i have sent complain too many times in 3 weeks but there is no any solution ..
date:22-march-2018...
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N
namanpopli0000
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about bus ticket booking

Address:DELHI, 110009
Website:RED BUS

I have booked a bus ticket from rebus.in etawah to delhi
The bus traveler (Radhey shyam tour and travels-customer) not confirmed my ticket from his side and red bus not cancel my ticket. Red bus said the bus is running on time but i call that number (Boarding point ph. No.: [protected] [protected]) but he say today we are not able to run the bus so u can call in red bus.
Red bus is not refund my amount of my bus ticket so i call...
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Y
Yayati Patil
from Pulivendla, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunded amount (rs.1860)

Address:Kunal height 101, narhe ,pune, Pune, Maharashtra

Respected sir,
I am yayati patil, registration mobile no.-[protected], i was confirmed pune - shegaon tickets (Prasanna purple travel) on 29/3/2019 that time my amount is deducted but ticket wasn't to got. Next day i was compliment to red bus customer care, but not get response also refund money.
Please give my refund money. My deducted money is rs.1890.
On the 29/3/2019 total traction 3 completed, issue for only 1st...
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P
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted without ticket booking

Address:Yerwada, Pune, Maharashtra, 411006

I have booked my ticket from pune to nagpur for 8.29 pm, 10th april, 2019, wednesday. I booked two tickets and the total transaction was for rs. 2599. However, when i made the payment online from google pay, the money was deducted and the ticket was not booked.

I request you to initiate my refund immediately otherwise i will not hesitate from approaching the consumer court with this matter....
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K
korodyjagan
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess amount deducted

Address:303007

Dear sir,
I have booked one bus ticket from bangalore to manipal on 12th april 2019 in vrl (Non ac sleeper) boarding point is koramangala. Pnr no is 15864204 and seat no is l13. The amount to be paid was 1315. But, from my account rs 1315 is deducted twice. Since i have booked only one ticket, i request you to verify and refund the excess amount deducted
Dr. Jagannath koravadi

Dean, faculty of engineeringbr...
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T
Thangadurai V
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked bus didn't not appear. rkk travels

Address:Bangalore, Karnataka
Website:redbus.in

Bus booked on 29-mar-2019.
Evening 5.05p. M from bangalore (E. City) to chennai.
Travels: rkk travels.
Booking app : redbus

Bus didn't come upto 5.50 p. M
5.50 one bus has come but all seats are full driver told there is no bus on 5.05 p. M only 5.30 p. M and all seat full. No instructions from operator.
So complained redbus immediately.

Operator lied to redbus saying 20min...
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S
ShibaniB
from Mumbai, Maharashtra
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rude behaviour and wrong information

Address:Howrah, West Bengal, 711101

This is shibani banerjee. My husband biswajit chakraborty booked 2 tickets of kolkata to digha from esplanade through red bus journey date 05/04/2019 at 8: 15. But after the journey started the bus caught fire and for this we need to wait for the alternative bus to come. But when the alternate bus came they just denied to give us the seat due to this bus has less seats. After that they arranged 2 seats on another bus and said we have to travel...
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D
divya dodiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded from last 2 weeks

Dear sir i have booked ticket online from ahemdabad to bhavnagar on 22march 2019 rs 241 diducted my a/c but booking not done & also not get refund of that money. Pls help i already submit complain but there is no any solution.. Pls give me response. I not get any other number pls solve my problem nd it has been 2 week but i not get refund amount..
My booking id is [protected]...
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A
Abhijith N M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hit our car and didn't return any compensation and also misbehaved to us

Address:671543

Sariga bus no:ka-09-5508 hit our car today nearly 5pm at a police election check post near to hunsur. He didn't stopped the bus and we found him after 2 kms stopped because of hitting another car. Since we are from kerala he misbehaved to us and no compensation given to us. Please do take action on such careless drivers (In minutes he had made 2 accidents). Also i want to know is there any possibility of getting compensation from ksrtc.br...
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Nafeeslko
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus bus cancelled but money not refunded

Address:A 16,Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.redbus.in

I booked my bus ticket by redbus on 2 april 2019 (Ticket number (Tin): tn4r99819896 from baskhari to delhi that tckt amount was rs 1499/- rs.

Bus was cancelled - i recived a call from bus service siddhi vinayak travels phone number +[protected] also i called from bus service siddhi vinayak travels on [protected] they also confirmed bus is cancled on 2nd april from baskhari to delhi.

Yesterday i recived a call...
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