Red Bus Complaints & Reviews

I have made a booking on 16th feb, 2019 from rajkot to surat, boarding at 1:00 a. M. From rajkot, but somehow bus operate told me that your booking is made on 16th feb, same day but at 10:00 p. M.

I have received a ticket of timing which is actually 1:00. A. M., which i have selected.

Then redbus customer support has told me that 50 % refund will be provided immediately after cancelation and remaining 50% after...

Today i am travelling to vizag in svkdt travels, i have booked tickets trough red bus, actually my boarding point is hanuman peta and i was reached at right time but bus was left before boarding time without informing me, later i was received cal from travel agent and he said come to control room stop and i reached and asked superior mr. Bujji reason for this inconvenience, he responded very arrogantly and aggressive tried to attack me. Please...

I have attempted to book a ticket via redbus app which actually shown up as successful, but ticket not booked. After multiple follow-ups with all parties involved in the transaction, i understood that the money reached to redbus's (Ibibo account), a redbus support personnel confirmed the same, and told me to initiate the request for refund with redbus. I have provided all the details to redbus via email. But they never responded.
br...

M fredrick
9:36 pm (9 minutes ago)
To ashokbusservice

Please reply to my feedback and refund my money at the earliest or
Else i will have to go for other options. The copy of my grievance is
Once again below for your reference.

M fredrick

Feb 28, 2019, 10:40 pm (9 days ago)
To ashokbusservice
Dear sir,
Thanks for asking feedback and i am sorry...

I booked my bus ticket by redbus on 22 february 2019 (Ticket number (Tin): tn3r29878160 from kakinada to hyderabad for dated 22 march 2019 that tckt amount was 650/- rs. And cancelled it on 22 february

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days

Why they are not refunding my cancellation...

Hii,
This is putta divyashree. I booked a ticket from hyderabad to vijayawada on 5/3/2019 at 1:51 pm by using indian bank debit card, but the transaction failed and rs.373 had been deducted from my account and the ticket is not booked. Kindly refund the money to my bank account as soon as possible.
Contact details:
Email id:divyasree. [protected]@gmail.com...

I osim khan, purchased a online red bus ticket no. Tn[protected], pnr-449manou, seat no.24 of rs. 945/- through new banking for travelling on 07.03.2019 at 2010 hrs from durgapur (West bengal) to cuttack (Orddisa) by shyamoli paribahan pvt. Ltd. On 07.03.2019 i reached city centre bus stand at durgapur well in time. I had a hand bag and a kent ro newly purchased from the market. The bus conductor did not allow me to board the bus and demanded...

Redbus online bus booking is very simple but most of time payment was done for the booking & ticket could not be booked its third class booking system.

Refund process is there but it was taking so much time nearby one week.

Some one go with less cash & booked like this bus then he have to be facing lots of inconvenience & monitory loss.

I suggest please go through local agents at least you will...

Yesterday we booked ticket in canara travells from mangaluru to bangalore. While booking the time shows as 10.35 and even ticket also had same timeing but bus people shifted the bus and sent us bus timeing as 9.45 while we received msg its alredy 9.15 from our place to busstand its take 45mints journy while we recched bus stop they left without a concern. Its very difficult if they do like this for faraway place people to reach busstand....

I am deeply disturbed by the service or response from redbus india. I had booked ticket on 22nd feb and i haven’t received my refund money yet. The bus got cancelled due to the natural calamities. I have been advised by different person 24 hours. Every time i call i get the false promise by the customer care. And the people are not scared if i say that i will lodge a complaint against redbus....

I trusted redbus for booking a bus for my aunty and grandmother, two old ladies travelling alone. I booked two seats on 27th feb 2019. The bus arrived 1.5 hrs late atthe pick up point. No live location tracking was available which was mentioned while booking. Bus quality was pathetic, very unclean. After that bus driver stopped bus at latur without any prior intimation and asked to board on other bus which was seater. This alternative provided...

Booked 3 bus tickets from pune to latur for 3rd march 2019. And bus has to be arrive at 7: 30 am. But bus is not arrived till 9: 30 am. We want our money back that is 1830 rs... Very bad service.. I called each and every bus operator whose no. Is given by the redbus. But bus is not arrived... We want our money back otherwise we will file 3 cases against redbus... And will promote a very bad feedback on every social site... That is fb, insta,...

Hi,
I am venkateshwaran from madurai. Yesterday i booked the bus ticket from chennai to madurai in srs travals. The bus time is showed 19.45 from koimbedu at the time of booking. After payment made the departure time is showed 18.25 from perungalathur. I was confused how the time is changed after the booking. When i was booked the ticket, the time is 6.08 pm. I called the respective person in perungalathur boarding station for srs...

I booked my bus ticket by redbus on 24 february 2019 (Ticket number (Tin): tn3s13515527 from namakkal to bangalore for dated 24 february 2019 that tckt amount was 1, 834/- rs. And cancelled it on 23 february.

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days (For your reference i am forwarding your...

I have loaded some amount in my redbus wallet, on 26/02/2019, they deducted the amount of rs.108, i raised multiple complaints and daily follow up with customer but still the amount is not reversed back to my wallet.
02/26/2019 failed transaction
So kindly check and revert back
Referencenoduplicaterefund[protected]
My email id : chandran. [protected]@gmail.com...

I booked a ticket on 10th of February on the redbud app bus. After payment I got a message saying that the ticket could not be issued to me and that the payment amount of Rs. 682.5 will be refunded back to me within 5-7 working days. It is now the 26th of February and I have not yet received this refund back to me. My registered mobile number is [protected]. I want this amount refunded back to me....

This happened on the 26th of February. [protected] is my registered mobile number. I was booking a bus for the 27th of February from Coimbatore to Bangalore but during payment the app again took me back to the bus page. once on that page I booked the same bus but after booking the date was wrong and the bus was booked for the same day. Now I'm not able to get a refund too because the cancellation time is over. I wasn't a refund on this ticket!...

I was traveling to Lucknow to Allahabad in Volvo bus but in mahipur Bhateri the bus was broken down I try to call redBus customer care many time but every time they say call after 42 hr I feel like it’s a joke and and not take care of people complaint seriously. I also find out that on this root Volvo always broke down and no 1 keep extra tire. I have to walk 5 km to take other bus. So i request you to please refund the amount and improve...

I have cancelled a ticket, ticket#348yneq2, booked on payment by me on 13 february 2018. I have to receive a refund of rs.504 after deducting cancellation charges. It was said that refund has been initiated, but its not credited to my account till date 25.02.2019. I am not able to track the refund through your website also.
My booking trip id for this ticket is[protected]
Transaction id : [protected]...

I have booked the following ticket for Rs.2520 and cancelled with 10% charge . But the amount have not been refunded yet. The details are given below

-redBus mTicket
Route: Kumily (kerala) to Chennai
Ticket No: TN2V75235071
Passenger: Rockcutson (34, MALE)
PNR: YBMA141046
Travels: YBM Travels
Departure: 08:30 PM Jan 26, 2019
Seat Numbers: 10, 11, 15
Total fare paid: Rs.2520.0br...