Red Bus Complaints & Reviews

I was having a booking of svr pvs travel from pune to hyd on 24th march 2019, some lady by mistake book a ticket besides me, travel agency called me and asked me to take other seat or cancel my seat, i denied to change seat or cancel my ticket, in result prakash travel agency cancelled my ticket, i had to suffer because of this issue, this is a pathetic service from redbus and prakash travel agency, i had to pay extra and needed to travel...

Dear team redbus

I am writing to you about your software interface while booking the ticket. After talking to bus operator, i came to know that the requirement is given by them. But making interface is your lookout and not bus operator’s work.
I am making you aware that your system is not user-friendly as airline system. Please check airline system and change your reservation system while booking a ticket. It will...

What the hell is this... When i going to get reply?... After cancellation the money got added to redbus wallet... But now i’m unable to use the red bus wallet money... No proper reply from customer care also... What is this? I have to book ticket right now... Face some technical issues while booking... So i need to transfer money redbus wallet money to paytm immediately right now at any way i unable to book from redbus wallet so i don’t...

I have booked 4 tickets in VRL travels from Hyderabad to Mumbai on 23rd March 2019, and we reached the miyapur metro railway station before time, but the left early with taking us. Lately driver called us and told the bus left the borading point and when we told that we are waiting at boarding point he told nothing and disconnected the call. I tried calling him multiple times but he didn't responded. Finally at 4th call he received and I...

Online bus boking system is not at all user-friendly. While booking like airline reservation the details of refundable and nonrefundable tickets should be mention properly. but bus booking system never mentions about it. It is the biggest loophole and i suffered a loss of huge amount.
Even if the amount is not refundable the ticket should be canceled. The system is not allowing to cancel the ticket.
Such things are not acceptable...

Dear sir,

We are booking plenty of tickets from red bus, but we did not see any breakup details for the gst part and one more thing, we have to update our gst number, while booking our tickets, even they do not have any column for update our gst details.

For small companies with out gst we are fight with them, big companies we did not speak about this with there concern persons, not even bring the things to...

I have booked a bus ticket on 13-03-19 from thane to bhopal for journey date 15-03-19. The ticket cost me around rs1500 and payment has debited from my account but ticket didn't issued. So, i raised a complaint for refund and they mention that they will get back to me within 24 hrs to resolve the issue but after that i didn't get any call they just close the issue from their end. Then i reraise that complaint and its been 1week i neither...

This is for your kind attentions that we put two tickets from chidambaram to coimbatore in rathimeena in the name juhi isshwarya kangayam and kalpana devi vellakovil while making payment redbus app send a massage indicating that your time for making payment is over book a fresh ticket
and then we tried many time but process is not completed
after one hour we book another two ticket in the same name juhi isswarhya kangayam...

My name is bedada Ganesh mobile no [protected] my mail I'd [protected]@gmail.com
16/3/2019 Orange bus Shamshad to Mysore at 10.30 pm seat no A3 Bus is breakdown iam going another bus but amount not paid Orange bus driver is told read bus your amount
repond your a/c he told so many times Complan read bus but not given any answer what happen why are you not amount repond my money please take sressly how many days wite...

Name = akash kumar sah
It was cancelled on 10 march
Tricket no tn[protected]
Bus name = raj shila travels
Set no l5 and l6
My phone no =[protected]
I was booked on 10 march in this raj shila travels bus. But it was cancelled on that time and i call the customer service he told me that within 7 days your money will be refund. But still it's not refund. Please
Intially refundd my money....

Hi,

I have been trying to contact customer care service for past 1 week. My redbus wallet has 3060/- rupees. And now i can't activate my wallet. When i try to verify my phone number [protected], they says that the number already exists. I contacted customer care and they said my wallet is currently disabled. I don't understand why they should disable my wallet. Atleast refund my money back to my account.

Email:...

We booked from chennai to rameshwaram and rameshwaram to chennai via redbus. Unfortunately the return was cancelled due to bus cancellation. The travels said that they didn't have enough passengers to travel. So they cancelled the bus. We stuck in rameshwaram and we can't get back to our home. We called redbus they said they are working on it for the past 8hrs. Every time they said, "please wait we'll reach you with in 2hrs sir" and i called...

I booked a ticket with redbus on 25th January 2019 with transaction Id:[protected]. I made the payment using Phonepe UPI with transaction Id: P1901252210312205032668 and the money got deducted from there with a failed ticked. When i made a complaint with Redbus they said the money didn't reach the Redbus and to make a complaint to the bank. After making a complaint to the bank (Bank of Baroda) they said the money had reached the merchant...

Hi friends!
Myself arun i have booked a ticket on redbus on september 25th 2018. During the online booking the first transaction failed but money debited from my account and i tried booking it on next transaction.
On that day itself i had sent a mail and also complained through phone call to red bus regarding this. They replied me that within 2 to 7 working days the money will be refunded.
But till today redbus people are...

Redbus cancelled my bus ticket on their own and on calling them they told me that i was the one who cancelled it. After arguing for a while i was informed that there was system issue owing to which the ticket was automatically cancelled am i would have to book a fresh ticket from my end. Now the tickets for the same route is almost double owing to holi. Redbud is running a money making scheme where they cancel tickets and force customers...

Bus number mh 14 bt 1230, driver name bhise p. Y, shindewadi-baramati bus timing 6.30 am, bus strated at 7.10 am, no any other reason (Even bus in good condition) only driver wake late & doing time pass with other person's, nothing serious about time, date 17 march 2019
Please do action seriously,
Thanks & regards sagar shinde [protected]...

Hi my name is akhil and i tried to book tickets from shiridi to hyderabad on 17th of march but the date changes automatically and tickets are booked for 16th itself and immediately i have reached the operator of bus and redbus but no one responded properly and they are saying cancellation time is over.

How can they do like this due to some error in their site the tickets are booked for wrong date. That isn't my problem. So...

We booked a ticket from chennai to coimbatore on 14th march 2019. Through red bus app in swamy iyyappa travels. Time of departure was 10.30 pm. We were informed at the last moment that the bus is not operating today so you should travel in the bus starting at 9.45 pm. The seat number also changed at rear most of the bus instead of my middle seats. We asked them to change it at middle. Uprubtly they dropped us at the midway at 10.30 pm. Even...

I tried to book tickets from redbus app and because of some ltechnical issue, it got cancelled. After that i got a mail that amount will be credited back in bank account within 5-7 days.

Booking id:[protected]
Request id: 7600438

But somehow that amount got credited in redbus wallet. I want you to transfer that amount into my bank account as i'm not a frequent traveler and hence won't be able to...

I booked one ticket from chennai to trichirapalli on 12.03.19 afterwards i changed my plan and i will try to cancel ticket on 11.03.19 9.05pm but i am not able to cancel. Normally all online ticket booking site having cancellation policy 50% of refund if cancel the ticket within 24 hours but in this case red bus is not followed also they allowed cancel the ticket withing 24 hours with 50% of refund but suddenly in this case they are telling...