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Red Bus Complaints & Reviews

3.4
Last updated May 1, 2024
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Red Bus reviews & complaints page 95

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D
divya dodiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded from last 2 weeks

Dear sir i have booked ticket online from ahemdabad to bhavnagar on 22march 2019 rs 241 diducted my a/c but booking not done & also not get refund of that money. Pls help i already submit complain but there is no any solution.. Pls give me response. I not get any other number pls solve my problem nd it has been 2 week but i not get refund amount..
My booking id is [protected]...
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A
Abhijith N M
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hit our car and didn't return any compensation and also misbehaved to us

Address:671543

Sariga bus no:ka-09-5508 hit our car today nearly 5pm at a police election check post near to hunsur. He didn't stopped the bus and we found him after 2 kms stopped because of hitting another car. Since we are from kerala he misbehaved to us and no compensation given to us. Please do take action on such careless drivers (In minutes he had made 2 accidents). Also i want to know is there any possibility of getting compensation from ksrtc.br...
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N
Nafeeslko
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redbus bus cancelled but money not refunded

Address:A 16,Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.redbus.in

I booked my bus ticket by redbus on 2 april 2019 (Ticket number (Tin): tn4r99819896 from baskhari to delhi that tckt amount was rs 1499/- rs.

Bus was cancelled - i recived a call from bus service siddhi vinayak travels phone number +[protected] also i called from bus service siddhi vinayak travels on [protected] they also confirmed bus is cancled on 2nd april from baskhari to delhi.

Yesterday i recived a call...
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K
Kavish Bhateja
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount

I booked my ticket on 24 March 2019 by redbus on 23march 2019 I got call call from bus operator they said your has been cancelled same I informed the redbus they said first we will verify on the same day red bus team said we will refund your amount within 2-7 working days bus still I have not received my amount infact I got email and SMS from redBus but still amount is not credited in my account.
Transaction I'd: [protected]
Reference...
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P
Priyanga Nandakumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket

Hi,
I have booked red bus ticket for april /17 /2019 today morning. Now i got sms that unavoidable reason the bus cancelled the ticket and now the same bus is available still with higher cost than what i have booked,, without informing the ticket is cancelled and message came about refunding amount, i want to get the refund amount reflected in my bank account not in my red bus wallet.. How to do that? Can you help me.
.
Ticket...
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P
Prithvi Solanki
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation amount refund

Address:House No 136 Adarsh Nagar, Sirohi, Rajasthan, 307001

My name is prithvi singh. I had booked a bus ticket via red bus and had to cancel it... On 24/03/19, i got msg from payuib that my refund amount will b reflected in my account in the next 10 days. Still ididn't get. It was rs 405 against proposal no [protected] from ibibo group private limited... Kindly refund the amount asap... Or clarify the situation...
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G
Gopalchampu Das
from Delhi, Delhi
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no gst ticket is provided

Redbus doesn't provide the gstin details of its operators, neither on the website nor on-request. They say to contact the bus operators ourselves. The bus operators conveniently avoid disclosing their gstin number and i am pretty sure most of them don'e even have gstin number. Redbus is thus facilitating these operators, who earn tens of lakhs in operation, to go scott free without paying any tax.

The redbus customer helpline...
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J
jau
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not received refund amount

I booked my bus ticket by REDBUS on 25 February 2019, Ticket number : T
N3U10352293 from Bangalore to Kottayam for dated 28 February 2019 for seat number B13 with sri Vinayaka Motors that tckt amount was 2215/- Rs. and cancelled it on 25 February.
But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 7 days.br...
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T
Tushar Satdeve
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong seat allocation and rude behavior of the staff

Address:Pune, Maharashtra, 4111057

My journey details from Pune to nagpur, tkt NO-TN4J23783829.

I was allocated wrong seat and when raised complaint with red bus customer care they transferred call to bus operator, VRL operator told he cant do anything. I have travelled on wrong seat which was not convenient .

Now red bus told me, why you complete journey, you could have cancelled trip and we would have refund amount. In late night and on peak...
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D
Deepanker 12345
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

on time guarantee refund not given

Address:ibibo Group Pvt. Ltd, Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008., 560008

I am very much disappointed by redbus services. I am a regular customer of rebus and they are doing such nonsense with me. I travelled with them for more than 10 times in the last 10 months.

This is regarding a journey

From - lucknow
To - dehradun
Ticket no - tn[protected]
Date - 09-march-2019
Bus operator - jai shri ganesh yatra company

In an emergency, and due to cancelled...
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A
Arathi Venkatasubramaniam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Chennai, Tamil Nadu

We were a family of 6 individuals traveling from chennai to trichy. The tickets were booked through redbus. The bus a/c was not functional. As its an ac bus, windows could not be opened. Lot of suffocation. Traveling with small kids and senior citizens. Bus also took 3 hrs to reach chengalpattu from koyambedu (A distance of 40kms). We got down as my old parents and children became sick due to suffocation. We complained to kpn they said they...
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Address:Kolkata, West Bengal

Hi,

I was suppose to travel from allahabad to varanasi on 24th february 2019 12:20 pm by upsrtc non-ac bus under two pnr (Ticket numbers: tn3a51062067 & tn3a[protected] for 7 people with (2 senior citizen). When i reached civil line bus stand, allahabad, non-ac bus counter executive told me that the bus is cancelled. I immediately called redbus and asked the status. They told that bus is cancelled and i need to make my alternate...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to cancel a ticket, customer care options not working, redbus app also does not have proper option to do simple ticket cancellation

Address:Swaminathan Street, Near Sathya Nagar, Ekkattuthangal, Chennai, Tamil Nadu, 600032

Tn4r90715868
Thej3ej457462

I am trying to do a partial cancellation on the ticket number tn4r[protected] pnr thej3ej457462. I tried from the redbus app, the chat option to cancel always took me to the other ticket tn4d65762715 instead of the ticket (Tn4r[protected] which i want to do partial cancellation. I have booked 4 tickets on same day and the redbus app is a piece of crap and the options available in the app are not...
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H
helloharish
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money from cancelled bus by bus operator

Address:382345
Website:www.redbus.in

I had booked 2 tickets from ahmedabad to chalala for 23 feb 2019
But on 22nd feb 2019 i received a call from (+91 [protected]) bus operator that your ticket has been canceled due to some technical problem in bus so bus will not available on your journey date and you will get your refund of rs. 450 on your bank account.

So, i am trying to contact bus operator and redbus from last one month but i didn't get my refund yet...
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T
trinity 1
from Karimnagar, Telangana
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refund of money from cancelled bus

Respected sir,
Pfa.
Name: prashil m junghare, dhanashree kuthe
Bus operator: orange tours & travels]
Ticket
Number: c3ggst2z (Operator pnr:
Ts[protected]umop/11063243/
Ott - 1027)
Makemytrip
Bus id:nu[protected]
Boarding
Date and
Time:25 dec 2018
08:50 pm 
Total fare:4, 400
Please refund my money earliest, till now not received...
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A
Aakanksha21
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund get credited to wallet and not to the bank account

I had booked ticket for four from rishikesh to delhi for 23 march 2019 but later cancelled it due to change of plan. While cancellation i had chosen the option of getting the refund money to my account still it got credited into the wallet. Please transfer the refund amount to the bank account as soon as possible since i'm not a frequent traveller and will not be able to use it. Also this is highly unethical practice on the part of red bus....
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R
Rajini L
from Bengaluru, Karnataka
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ticket refund

Dear sir/madam

I have booked initially ac sleeper ticket from ooty to bangalore on 31 march 2018 with a ticket value of rs. 1588.95. However, due to some issues i have rescheduled the travel to 1 april 2018. However, i couldn't get a ticket on ac and i went ahead with the non-ac booking. Red bus charged me with the same charge which i was not aware off. The policy for rescheduled was not clear to the customer and neither there...
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B
Bhakti Manwani
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false tracking bus optioned mentioned in amenities but not available in the bus

Address:422401

I’m travelling from nasik to indore in indani travels. And i’m very disappointed to report that redbus application is mentioning false amenities in the app. The app mentions tracking bus option for indani travels but there is no tracking option available for the bus. The tracking page of the website says no tracking available or the bus could not be tracked...
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S
Shreya Chadha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

I booked a seat from redbus for my Delhi to Lucknow tour on[protected] and it got cancelled because the bus was seized. They called me and informed for my refund that it will come within 48 hours but today is[protected], it has not come . I called the bus operator ( speedways travel) they said they have refunded the money but it has not come to me . They asked me to contact redbus . But the customer care of redbus is of no use. Kindly refund...
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R
Rishabh Sharna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancelled and no refund yet

I, rishabh sharma, booked a bus from lucknow to firozabad on 14th march, 2019.
Ticket number: tn4d51682486
Pnr no : xfzd[protected]
I boarded the bus but after some time the operator said that the bus has been cancelled and the ticket amount will be refunded back in my account. On applying for refund, the response i received from redbus was that the bus operated as per the schedule so they won't refund any amount. Since...
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