Red Bus Complaints & Reviews

Redbus we had a horrible experience with you guys, we booked tickets from surat to ahmedabad.

We followed up with chirag travels agency, surat under shreepatel travels, he said that the bus doesn’t come to the boarding point (N. J. Complex) and we have no responsibility to get you the the place where it comes (Kadodara) which is 30 km away from the original boarding place, when i tried to ask him to give this information...

Hi, i have booked a journey to bellary from bangalore on 22 feb through phone pe. I have requested to cancel my journey much in advance as per the norms. But the request has not been taken the refund was not given. Is this war red bus operates? They have cheated me and here afterward i don't want to book any tickets with redbus platform. I also recommend others to not book because of your dishonesty. I request immediate action and solution...

I had booked a ticket for my daughter vidula chavan bearing ticket number tn3q88007480, pnr ts[protected]dtwv/238032 to belgaum on 22nd february 2019.in the evening, she had some stomach problem and i wanted to reschedule her ticket from telsang travels. When i called the helpline at 6.15 pm, there was no information about rescheduling and i kept on pressing all options to know about rescheduling, in vain. When tried online customer help...

We made a booking to chirala for the trip on saturday. We got a booking confirmation email from redbus but when tried reaching the customer care, they said there was no booking made. If there was no booking made, how did we get the bus on saturday? Coming to the bus, we were informed that the bus will have comfortable seats and ac with music system. To our surprise, we got a bus from jogulamba travels through red bus with 5 broken seats,...

Sir
This is jeetha sree from bengaluru. On 20/02/2019 i booked bus ticket from hydrabad (Paradise stop) to bengaluru.
As i was already waiting for d bus dey didnt picked me up from d desired place i. E from paradise stop after that i followed them but dey already crossed d city limit.. Now they are not ready to refund me d amount 775/- rupees as i booked d ticket from redbus online application. Here is d ticket details following...

Dear redbus,

This is very easy for you and pavit travels to make money just by deducting the 50% as the service charge even though the ticket is cancelled 24hrs early. When tried speaking to the redbus and the employee of pavit travels started using the abusing language over the phone. Thank you redbus and pavit travel good and easy way of looting the money....

I had tried to recharge airtel no on feb 12 with 199 rs pack. Already i am having 60 rs redbus wallet amount. So it is taking 139 from my hdfc back account.
Recharge failed... I got redbus wallet amount 60 refund tomy redbus account.
139 rs from hdfc account is still not refund

Cheque refer no :[protected]

Email id : [protected]@gmail.com...

I booked my pax via redbus from kalyan to lonavala on 19th feb. I choose to book this travels only bcz of timing as i need to be there by 9:30am in lonavala for a meeting. The bus was suppose to start at 7 am from the boarding point however even after 8 am i don't see any bus at the pickup point. Tried to contact the driver, boarding point and customer support of deep travels but there is no response. After several tries, the driver...

My ticket was cancelled on 13/12/2018
From tezpur to guwahati
Volvo bus suddenly getting the message in the evening before 24 hrs
Bearing ticket number tmcy29418150 and pnr number
D3agkbkh
Due to technical problem in bus
But they email me that you will get refund with in 7 working days
Now almost 3 months over neither got any refund nor got any reply from their side
So i kindly request...

We booked a vrl bus for our daughter who was traveling alone from goa to pune... Journey date 17th feb 2019 drop off was on 18th feb 2019 @6:30 am. Drop off point while booking ticket we mentioned was swargate, but the bus dropped her off at katraj leading to a lot of inconvenience to her.
1st someone was to pick her from swargate so that person was waiyting there and she has been dropped at katraj.
2nd. She did not carry cash...

I have booked my ticket from nandyal to chennai on 8th february and cancelled tge same on the night of 8th. My ticket number was tn3a95271193 for two members with the total amount of 1074 and the refunded amount will be 904 as per the policies and all. They said that the amount will be reflected to the bank account within 2 to 7 days. It's been 10 days till today and the amount is not at all refunded. How many days will it take still? And...

Dear sir, as per your suggestion from consumer complaint blog, i am sending the details of cancelled bus on 25 december 2018.

Red bus ticket id: nu[protected]
Registered mobile no.: [protected], [protected]
Registered email id : prashil. [protected]@gmail.com
Ticket number : c3ggst2z (Operator pnr: ts[protected]umop/11063243/ott - 1027, ts[protected]umop/11063243/ott - 1027,

Please deposit...

I was booking a ticket on redbus for my journey from (Pune - solapur) dated 8/2/2019. The amount was deducted but the ticket was not booked. Even though i received a message as follows :

"your refund request of rs 475.00 against proposal no: [protected] received from ibibo group private limited has been processed on your card, and will reflect in your account within 10 working days."

My amount is not yet refunded....

I am tina i have booked a ticket with pnr no -3438M85T from delhi to mac load ganj in the names of ram dalal holidays through red bus but after 1/2hr booking i tried to cancel the ticket but app did nt allow me then i talk to customer care they said bus operator did nt allow me to cancel ticket... Then after i talk to ram dalal holidays oprater he said i don't hve problem for cancellation he said Connect my call to customer care no in conference...

Route: bangalore to chennai
Ticket no: tn3g99889833
Passenger: lijo jose (31, male)
Pnr: bspt[protected]
Travels: parveen travels
Departure: 05:55 am feb 15, 2019
Seat numbers: 35
Total fare paid: rs.645.0
Boarding point: bommasandra parveen travels
Landmark: oppsite to adyar anadhabhavan hotel (A2b)
Address: 240/c, venkatramana petrol bunk

Bus operator not...

I am rachana modala i have booked a ticket with booking id - TN3C81653695 from nandyal to tirupati in the names of lohith, narasimha in the red bus but later i cancelled the ticket on[protected] it has been nearly four days that I have done this process but there is no update regarding my refund status but the app shows the refund will be processed soon. I didn't not expect this because it is taking too longer than expected without no update...

I was booked gachiboli to chennai vkaveri bus. The boarding point is gachiboli outer ring road he called me at 7.03 pm but he told i called u somany times you didnot pick the call but he called me only one time and i called customer care they told bus is late so u can catch at lb nagar so i tried to catch at the time i called to driver he told k u can come to lb nagar within 9.30 means we can pickup. So i book one auto for go to lb nagar....

I booked my bus ticket by redbus (Ticket number (Tin): tn2v96196732 from nagercoil to bangalore dated feb 5 2019 that tckt amount was 864/- rs. And cancelled. (Complaint num[protected]

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days.

Why they are not refunding my cancellation amount...

Ramraj travels - chennai to madurai

Hi all.

Never try this for no rating.

#redbus
#ramrajtravels

This bus was suppose to come to tambaram by 9.20. It is 1.20 yet to come.

It was delayed by saying as traffic and at last bus was break down in chrompet which was not informed to the passengers. He responded me after 12calls at 12.45 which made me to go chrompet....

You have confirmed as my refund amount (850) has been initiated from red bus on 02/01/2019 but below e-mail from standard chartered bank says that it was not initiated...

Am chasing towards pillar and post to get back my refund amount since from nov -18.

Can you please do the needful, refer the attached word document o[censored]r conversation and bank email confirmation for your reference.

Note : my next...