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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025
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Reliance Communications reviews & complaints page 181

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M
Manojsmr
from Chandigarh, Chandigarh
Jul 7, 2017
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Address: Chandigarh, Punjab, 160035
Website: Indian consumer complaints

Very poor customer service and also bad attitude all time customer care promise resolved your problem but still not done and same word you system is down kindly call after some time..
Service very bad last 10 to 15 day I will any idea no but reliance care info me plz check the no but no is correct
Not a good service very poor service and also customer care person...
Aug 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Reliance Communications Customer Care's response
Dear Manoj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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    S
    Saurabh1432
    from Mumbai, Maharashtra
    Jul 7, 2017
    Resolved
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    Address: Thane, Maharashtra, 401209
    Website: www.rcom.com

    Respected Sir/Madam,
    Since past 1 month i have lodged a complaint against Reliance for my Call Dropping problem but my problem has not been solved.
    I am fed up with the concern department and want to port out from Reliance.
    The Reliance Customer service is pathetic i cant even call them because i completed my limit of 3 calls per month to the Customer Care.
    They only want their bills to be paid on time they will call you thrice in a day for Bill payment but when it comes for Customer service they are giving deaf ears to the Customer's issue.
    Aug 23, 2017
    Complaint marked as Resolved 
    Reliance Communications customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2017
    Reliance Communications Customer Care's response
    Dear Saurabh,

    Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

    Regards,
    Reliance Communications
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      S
      Sourav Sudrania
      from Kolkata, West Bengal
      Jul 6, 2017
      Resolved
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      Address: Kolkata, West Bengal, 711106
      Website: rcom.co.in

      My number is [protected]. I got a message saying i would get 1gb data balance per day for 28 days in rs 93. So I recharged this plan. But in just 5 days my whole data balance has gone, my internet is not working. Please look into the matter as soon as possible. Thank You. I talked to customer care ...they aren't taking care of it. They told me that my data would be given to me today by 14:18 pm, but nothing of such sort happened. I have done the same recharge just previously and it worked fine, but this time my data finished within 5 days, please look into this matter as soon as possible.
      Aug 16, 2017
      Complaint marked as Resolved 
      Reliance Communications customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2017
      Reliance Communications Customer Care's response
      Dear Sourav,

      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

      Regards,
      Reliance Communications
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        M
        Manjeetkaurmann
        from Noida, Uttar Pradesh
        Jul 6, 2017
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        Address: 143001

        It is a very annoying practice of reliance communication to repeatedly do balance deduction for some random subscription which I never requested.many a time I have got the refund after talking to customer care but this today even after customer care akhilesh confirmation on refund, I have not received my refund. And now I am unable to reach to any customer care. Call is not going through. Please refund my money and do not repeat such a way to earn money. This is really very bad.no is [protected]
        Reliance Communications customer support has been notified about the posted complaint.
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          S
          sunmod
          Jul 6, 2017
          Resolved
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          Address: Jaipur, Rajasthan, 302017

          I have launched a complaint on 27th June that my broadband not connecting and troubleshooter shows "DNS server not responding". I was given complaint reference number[protected]. But there is no one to take care of complaint. I keep calling since 10 days, the phone keeps disconnecting. If the service is not continued within tomorrow, please CANCEL my subscription. Once the service gets interuppted, it is very difficult to get it continued. Very poor service by reliance. I hope they take action immediately.
          ID:.[protected]
          Name: Similar Modwani
          Phone: [protected]
          Aug 8, 2017
          Complaint marked as Resolved 
          Reliance Communications customer support has been notified about the posted complaint.
          Verified Support
          Jul 07, 2017
          Reliance Communications Customer Care's response
          Dear Customer,

          We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

          Regards,
          Reliance Communications
          Verified Support
          Jul 07, 2017
          Reliance Communications Customer Care's response
          Dear Customer,

          Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

          Regards,
          Reliance Communications
          Jul 16, 2017
          Updated by sunmod
          How much time is needed to fix the issue. My net not working since last month. I was told that it will be fixed soon. Soon means days or months or years. I don't want this service with si much hassle and Zero customer service.
          Jul 27, 2017
          Updated by sunmod
          The issue has been fixed but it took very long time. The net was not working for 28 days, So I would like to have a fee waiver for this period.
          Thank you,
          Aug 08, 2017
          Updated by sunmod
          Today the net is not working since morning. Please see into this matter and I hope this time it will not take so long time as last time it took a month to resolve it. Please resolve the issue. And I need the Fee waiver for one month for last issue as the net was not working for a month. Please issue a Fee waiver for one month and confirm.
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            A
            Ajay Barchha
            from Mumbai, Maharashtra
            Jul 6, 2017
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            Address: Thane, Maharashtra, 421301
            Website: www.rcom.co.in

            On 5-7-17 Rs.10 was deducted from my prepaid GSM mobile number [protected] which the customer care is not ready to refund today 6-7-17 @ 6pm since its more than 24 hours of deduction.
            Earlier also I have lost almost Rs.150 in the recent past few months every time being the same reason that I didn't call within 24 hours of deduction.
            Reliance Communication company is fraudulently deducting charges and looting away our hard earned money without any intimation and authorization from the customer.
            If this loot is not stopped immediately I shall be escalating this matter to the highest possible authorities.
            Aug 19, 2017
            Complaint marked as Resolved 
            Reliance Communications customer support has been notified about the posted complaint.
            Jul 06, 2017
            Updated by Ajay Barchha
            Within one minute of registering my above complaint I got a call from some "Vishwakarma" from +91-[protected] claiming that he is calling from Reliance Andheri office and asked for my Bank account/Credit card details to give the refund. When I asked his full address he disconnected the call.
            In True caller this number is shown as "Paytm- Karnataka".
            What the hell is this going on?
            How can such fraudsters be accessible to this website which I was directed to from the official website rcom.co.in ?
            Verified Support
            Jul 07, 2017
            Reliance Communications Customer Care's response
            Dear Ajay,

            We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

            Regards,
            Reliance Communications
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              K
              kumud ranjan 007
              from patna, Bihar
              Jul 6, 2017
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              Address: Patna, Bihar, 800023

              What happened till date i didn't get my security money refund back, i think y are didn't want to refund back the money, then i have to put this matter to the court, because i waited this from last one year now it is ex termly uncountable, i waited from last one yaeras per your wording of reliance executive, to pls wait, y get the money back, but till i didnt get this one whatever is your concern call me on my no [protected].
              thank you
              Reliance Communications customer support has been notified about the posted complaint.
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                S
                Sandeep yaduvanshi915
                from Lucknow, Uttar Pradesh
                Jul 6, 2017
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                Address: 216002

                To
                The Nagar Ayukt
                Muncipal Board
                Nagar Nigam
                Lucknow

                Dear sir,
                I beg to draw your kind attention to the conditions of my locality. The sweeper and sweeper supervisor are very careless drains remains choked. They give out foul smell and mosquitoes. It is very harmful for helth. And the sweeper never comes to clean this.Therefore i request you to please take appropriate steps against this serious problem.

                I hope you will be kind enough to look into the matter and get the place cleaned up as early as possible.

                Date: 06/07/20017
                Your faithfully: sandeep yadav
                Address: 594Gha325 Nilmatha Durgapuri colony, cantt
                Lucknow
                Phone no: [protected]
                Reliance Communications customer support has been notified about the posted complaint.
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                  P
                  Pawan0725
                  from Nagram, Uttar Pradesh
                  Jul 6, 2017
                  Resolved
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                  Address: 208013
                  Website: RELIANCE COMMUNICATION

                  Dear sir my self pawan kapoor customer of reliance wipod having with caf no[protected] demanding to pay rs 1489 ...While i am a advance rental customer of rs1300 for 3 months and they have shifted my plan to 799 without my acceptance i m not using his services from sep 16 ... Regarding dispute bills i have also lodge a complaint to change my plan to 599 on 11/10/16 but they have not send any mail regading my complaint why should i pay for them and for what ??????????????

                  for your clarification i am attaching photos of corresponding mail
                  +2 photos
                  Aug 21, 2017
                  Complaint marked as Resolved 
                  Reliance Communications customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2017
                  Reliance Communications Customer Care's response
                  Dear Pawan,

                  We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

                  Regards,
                  Reliance Communications
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                    P
                    Priyanka Ghadei
                    from Siliguri, West Bengal
                    Jul 6, 2017
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                    Address: Khordha, Odisha, 751030
                    Website: Reliance.com

                    Recharged an offer of Rc 93 after getting communication from customer care executive .. but after recharge did not get the benefit..
                    It was mentioned that I ll get 1gb/day .. but only got 1gb..
                    Will u people kindly look into the same n provide me the required benefits..
                    And stop making customers fool.. This is ridiculous ...
                    I need my money back
                    Reliance Communications customer support has been notified about the posted complaint.
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                      V
                      Vikram Pratap Kaundilya
                      from New Delhi, Delhi
                      Jul 6, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 110059
                      Website: www.rcom.co.in/Rcom/personal/home/index.html

                      Dear sir/ma`am

                      Sir relationship no[protected] &[protected] these are my relationship no you can acess my number through relationship number and these number are barred since three days and i have make the payment against this relationship number[protected], rs-695 and i have already called in your customer care but everybody make fake commitment and disconnected the call date 06/07/2017, time-1:00 am-3:00 am and i`m forwarding call recording attachment file with this number and i want take action, according to me these guys is not deserve for this profile, so please tell me will you take action against these guys, and sir i have already visit in you store, store name - dabeer international address - gf, plot no. 6a, block a, main najafgarh road, uttam nagar, new delhi
                      And these guys are also faker person, they told me that they can`t any thing, they told me that i have to called on customer care, and i have called on this number [protected] (15 times), but no body receive call and i am also send video recording clip for calling for this number [protected], so please tell me that why you are running fake company or why you are making us fool, sir if my both relationship no[protected] &[protected] will not unbarred as soon as than i`ll update these detail with voice recording & video recording files on every social site and news channel, i`ll tell every thing that reliance communication is a fake company & every employ those working in customer care or any department are kaam chor which they are making fool to every person those using reliance number,

                      So please revert me on my mail id or my mobile number which you can acess through my relationship no[protected] &[protected] and tell me how much you`ll take time to activate my these both relationship no[protected] &[protected]
                      Aug 11, 2017
                      Complaint marked as Resolved 
                      Reliance Communications customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 10, 2017
                      Reliance Communications Customer Care's response
                      Dear Vikram,

                      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                      Regards,
                      Reliance Communications
                      Verified Support
                      Jul 10, 2017
                      Reliance Communications Customer Care's response
                      Dear Vikram,

                      As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

                      Cheers,
                      Reliance Communications
                      Hi,

                      I am using my number past 5 years
                      Suddenly unable to make call, and reached customer service but they told that this number assigned someone else
                      Kindly respond my query and resolve.

                      Mobile number
                      Reliance : [protected]
                      Name : Manjula D
                      Reliance Communications Customer Care's response, Jul 10, 2017
                      Verified Support
                      Dear Manjula,

                      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                      Regards,
                      Reliance Communications
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                        R
                        Rizwan Ali Mondal
                        from Kolkata, West Bengal
                        Jul 6, 2017
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                        Address: Kolkata, West Bengal, 700017
                        Website: www.rcom.co.in

                        I did a ₹ 154 recharge on[protected] for the offer of ₹154 which gives 1GB/day 3g data for 70 days and unlimited Reliance to Reliance calls for 70 days. However, today on[protected] even after midnight it is showing my daily data balance as 0.0MB and not giving any services.

                        Reliance Communications has happened to be the most corrupt company ever in my experience. Until a few days back I had done recharges of ₹40 twice consecutively with a few days gap to my main balance. Surpriingly, Reliance Communications kept on deducting ₹2-₹4 every now and then citing some stupid services which I never opted for or activated on a daily basis. When I called up the customer care they said they will only return deductions done in last 24 hours. WTF??? Height o[censored]nprofessionalism.

                        I made a written complaint through mail. I got a reply that the issue will be looked into. Just that's all and that was the end of the issue and their responsibility.

                        I wonder how such a company infested with corrupt and unfair trade policies is still being allowed to conducted business. This time I'm fully ready to drag this company to the court if I'm not compensated for the trouble I've faced.

                        I will never ever recommend anyone to use the services of Reliance Communications.
                        Reliance Communications customer support has been notified about the posted complaint.
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                          J
                          jk_sameer
                          Jul 5, 2017
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                          Address: Mumbai City, Maharashtra, 400093
                          Website: www.rcom.co.in

                          I would like to seek help as RCOM is harassing me with unwanted bill and asking me for the payment, When I have repeatedly asked to provide the bill duration which is unpaid for? There's no response from RCOM and still keep on sending an email which surprises me.

                          I have copy of email where I have asked RCOM to stop the service and I had also called the customer care to stop the services which they didn't acknowledge, still they kept on sending email and SMS's.

                          FORM “B”

                          (See Rule (1) (V) (a) )

                          Notice in Pre-Litigation Matter.

                          Pre-Litigation No. A-7275

                          Mumbai District Legal Services Authority,

                          Mumbai.

                          Date: 05.07.2017

                          Subject: Pre-litigation Dispute Between

                          Reliance Communications Ltd.

                          V/s

                          SAMEER JAGADISH KULKARNI

                          Regarding Settlement of dues of Reliance Communication

                          Sir/Madam,

                          Regarding Settlement of dues of Reliance Communication CAF No. [protected] GSM No [protected] Amount Rs. 1621/-

                          It is noticed that there is dispute between yourself and Reliance Communication Ltd; having its registered office at Dhirubhai Ambani Knowledge City, BHQ, 9th Floor, Thane Belapur Road, Kopar Khairane-400709, regarding settlement of outstanding data card dues. The Applicant Shri. Girish Bhuva, the Authorized representative of the Reliance Communication Ltd. has requested the Mumbai Dist. Legal Services Authority, Mumbai to take up the said matter before the Lok Nyayalaya to be held on 08th July 2017 at 11 a.m. at THE MUMBAI DISTRICT LEGAL SERVICES AUTHORITY, BHAVANANI ESTATE, S.V. ROAD, BANDRA (WEST ), NEAR BANDRA TALAO for amicable settlement.

                          You are now requested to take notice and remain present in the said Lok Nyayalaya and resolve the dispute amicably. Also take notice that the said notice is being sent on the intimation of the Applicant herein above and is based on the information supplied by the Applicant.

                          For any further queries/clarifications you may contact Mr. Shaikh_[protected] // [protected] Timing 10.00 Am To 1.30 Pm & 2.30pm to 5pm. Send email on authorized id Girish.[protected]@relianceada.com authorized representative of my client.

                          Yours faithfully

                          Shadab Peerzade
                          Reliance Communications customer support has been notified about the posted complaint.
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                            R
                            Rajendra Jinde
                            from Savantvadi, Maharashtra
                            Jul 5, 2017
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                            Address: 416115

                            I am reliance prepaid card user, my cell no is [protected], I have bad experience with reliance communication, wherever I create the balance, immediately company deduct the money.Today I have create the balance of Rs. 30 at 5 pm. within a hour Rs. 14/- deducted from my balance. I don't no why this Anil Ambani doing the theft with all customers.
                            I hereby request to return my money, with my cell phone balance a/c Nest time I will lodge a complaint with TRAI
                            Reliance Communications customer support has been notified about the posted complaint.
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                              M
                              Mohammad Manzoor Ahmad
                              from Nashik, Maharashtra
                              Jul 5, 2017
                              Resolved
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                              Resolved

                              Address: Nagpur, Maharashtra, 440024
                              Website: compling about representative only

                              Iam very afraid with your representative his name is ranjeet from kolkata he abused me and not talk well i was saying that you have to refund my balance he said to me that we didn't refund your balance and abused me. If you (Your company) not refunding my balance and not contacting me on my phone so i will take a legal action to your company and employee also..
                              Thank you
                              Your's faithfully
                              Mohammad manzoor ahmad
                              Aug 19, 2017
                              Complaint marked as Resolved 
                              Reliance Communications customer support has been notified about the posted complaint.
                              Jul 05, 2017
                              Updated by Mohammad Manzoor Ahmad
                              When I call customer care my call not placed in customer care they answered me thank for calling reliance it always happend
                              Verified Support
                              Jul 10, 2017
                              Reliance Communications Customer Care's response
                              Dear Mohammad,

                              Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on Socialmedia.[protected]@relianceada.com we assure you that we will get the same addressed and fixed on priority.

                              Regards,
                              Reliance Communications
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                                A
                                anurag82
                                Jul 5, 2017
                                Resolved
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                                Resolved

                                Address: 136135
                                Website: reliance telcommunications

                                Dear team,

                                I have make the recharge of net pack of rs. 154 and talk time of rs. 120 but both of the benfits are not recieved howiver i pay for these packs.

                                I have make the complaints on all your helpline nos. And complaint centre but no solution are received till date.

                                Please provide the benefits of both these packs on my number as i have using your services from last 10 years.
                                My mobile no. Is [protected]

                                Thanks & regards,
                                Aug 22, 2017
                                Complaint marked as Resolved 
                                Reliance Communications customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2017
                                Reliance Communications Customer Care's response
                                Dear Anurag,

                                We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

                                Regards,
                                Reliance Communications
                                Verified Support
                                Jul 21, 2017
                                Reliance Communications Customer Care's response
                                Dear Anurag,

                                We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

                                Regards,
                                Reliance Communications
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                                  N
                                  nvrajani
                                  from Bengaluru, Karnataka
                                  Jul 5, 2017
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                                  Address: 560097
                                  Website: www.vespergroupvet.com

                                  While thanking you, for updating complaint status it is very surpursing and shocking that compnay of your status has been sending bills without activation of mobile no. [protected] which has caused me enough mental tension wherein have been not able to concentrate on my work and i am of medication of deperssion. Hence to compensation mental shock and treament cost of rs. 5000 and the amount of actativation rs. 325 and interset as per your calculation.
                                  If once again i receive same torture by message, call or by mail i file case in consumer court against your company.
                                  Kindly do the needful.

                                  From
                                  Venkatesha n
                                  Reliance Communications customer support has been notified about the posted complaint.
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                                    M
                                    mr.miglani
                                    Jul 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 147001
                                    Website: rcom.co.in

                                    My contact no. is [protected]. I bought a reliance 3G SIM and charged 70 days data plan. But internet connectivity losses constantly. Starting days it was fine but later on the problem increased. I has 3G network in my mobile but the interent speed is upto 20-30 KBPS Only. I applied all the necessary settings but the speed should not to be increase. I also unable to call at 198. Please resolve it..
                                    +1 photos
                                    Aug 14, 2017
                                    Complaint marked as Resolved 
                                    Reliance Communications customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2017
                                    Reliance Communications Customer Care's response
                                    Dear Mr. Miglani,

                                    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

                                    Regards,
                                    Reliance Communications
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                                      ram.phal
                                      from Jalandhar, Punjab
                                      Jul 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: 160019
                                      Website: Reliance

                                      I have paid Rs.1216/- as my bill payment of my mobile number [protected], on Reliance mobile store, Shop No.101, Sector-9-C, Chandigarh. Receipt No.331, Dated: 26.06.17. now today on 05.07.17 Mr.Vikrant from above said store whose mobile number is [protected] called me and said your mobile is blocked now and if you want to continue then you have to pay Rs.2000/-. Mr. Vikrant mis-behaved with me and even said that "Meri Marzi Main Jo Marzi Kar Sakta Hu, Main Jab Marzi Kisi Ka Bhi Number Band Kar Sakta Hu. Ab 2000 Rupay de Jana Tab Dekhenge Kya Karna Hai". I want to know why my mobile has been blocked and for what I have to pay Rs.2000/-. Kindly reply me at 91-[protected] or mail me at [protected]@gmail.com. or else I have to go to consumer court regarding this matter. Mr.Vikrant is trying to show that he can block any mobile at any time and forcibly took payment in the name of services, its totally like extortion case.
                                      Aug 19, 2017
                                      Complaint marked as Resolved 
                                      Reliance Communications customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 05, 2017
                                      Reliance Communications Customer Care's response
                                      Dear Ram,

                                      We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

                                      Regards,
                                      Reliance Communications
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                                        R
                                        Reeba Antony
                                        from Coimbatore, Tamil Nadu
                                        Jul 5, 2017
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                                        Address: Ernakulam, Kerala, 682305

                                        Kindly repair our post paid landline reliance telephone connection [protected] which is always out of order. It is in our flat office at apple phase.. I hill palace apartments at thiruvamkulam ernakulam district kerala. The reliance telephone connection taken in the flat office often goes out of order, ie doesn't function at all. But the telephone bill is sent promptly. We pay the bill but the telephone stops working almost every week.
                                        Reliance Communications customer support has been notified about the posted complaint.
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