Reliance Communications Complaints & Reviews

I paid my postpaid bill in sundarapuram reliance mobile store of 700 rs they didn't give my any bill and now they have closed the store i contacted customer care and they have no answer for it my no is [protected]

My 700 rs is with reliance and they are not waiver of money nor process my port request

If i go out roaming the tower is empty in phone

On 22/12/2015 i purchased a dongle mdn [protected] after viewing their
Website about download speed which was shown as 3.1 mbps and their
Salesman mr. Amar came to my home with the dongle and assured that
The speed of download will be 3.1 mbps. I paid him rs. 1500 for the dongle
And three months advance rent and he installed the dongle in my laptop
And went away assuring that the dongle will be activated soon and the speed
Of download will definitely be 3.1 mpbs or more.
The dongle was activated the same night but the speed of download was
Always below 1.0 mbps and the speed never improved despite numerous
Complaints to netconnect. [protected]@relianceada.com.
Now i am asking them two questions as below from them.
Question no. 1:- is this justified to sell the dongle for rs. 1500 displaying the
Speed of download in your website as 3.1 mbps and confirmation of the
Speed by your salesman mr. Amar at my home??
Question no. 2:- is this justified to charge monthly rent/bill for download
Speed of 3.1 mbps while the real speed was only 32% of 3.1 mbps??
I purchased the dongle for direct steaming telecast from sonylive which
Requires minimum speed of 3.0 speed and so my money was wasted.
I have sent them more than 325 reminders to answer my two questions
But they are not responding.
I request you to please help me.
With thanks,
Yours faithfully
K. D. Mishra
Current email :- mishra. Is. [protected]@gmail.com

Caf no[protected], mdn no [protected]

I surrendered reliance data card in the year 2015 and made complete payment of rs. 2451 in the month of april 2016. The services were formally discontinued by reliance. Still, i am getting the message and a legal notice through e-mail to make the full payment of rs. 2451 to avoid legal procedures. Daily these people are sending mesages that i have failed to make teh payment after several reminders. I even send them the receipt of last payment through e-mail but still i am getting these messages. This is completely unacceptable to harass genuine customers and not updating and checking your records for the same. Even the payment service center several times accepted that payment is already made by you and we have the record of the same. Need help to resolve this issue

My no is [protected]
Why relinace send me sms like this plz say

After repeated follow-up you have failed to pay rs. 286 caf[protected] pay today to avoid legal procedure contact a k shaikh [protected]
Relince call me now this no i m give me answer
3 time reliance send me sms i m not understand why reliance send me this sms
After repeated follow-up you have failed to pay rs. 286 caf[protected] pay today to avoid legal procedure contact a k shaikh [protected]

Dear team,
My name is bhargavi, i had a post paid connection with reliance bearing the number[protected].
The connection had problem from the beginning and the executive had sold it by giving all the details of false offers, anyways had asked this service to be terminated.
But even after completing the final settlement of bill payment, i keep getting these calls and messages from reliance to pay the bill else would have to face legal action.
Please look into the matter as i have already forwarded the bill payment mail to reliance almost 3-4 times.
Reliance customer care numbers too doesn't work.

Dear sir,

4 months back i change my sim idea to reliance.in 1 week coming many problem to my sim. I try to customer care no 198. But its not going to customer care person.

I wants to immediate solution to my mobile no - [protected]. I want to 4g data in 6gb. One person told already give 6gb data. But now i am using 3 gb data only.

Already i give a complaint to my network access. I want o immediate solution.

Thank you
With regards,
S. Ramadevi
[protected]

I call number [protected] and talk 36 seconds only and reliance communication charges for this call 15 rupees.
When i call customer care at 198 then they tell me you call a international call then we charges 15 rupees.
And i say tell me which international number i call then they said disconnect the call and they put my call on hold.
I call again but not responding anyone.
Please help sir.

We havecrecgarged our on no [protected] for 3rd 30 one week back without our knowledge company has taken that amout and again we have recharged for rs 11 in 11 july 2017 that also taken by company without our knowledge we have recharged the am out for our emergency purpose in your own your deducting the am out kindly reverse the am out hence firth do not do like this we have sent many time for do not disturb services still it is not activities

Kindly resolve the issue and credit back my money other wide i have to give complaint with trai

Hello,
Myself pourush from delhi and my mobile number is [protected].
Reliance has activated vas bwoodmaniasub21 twicw on my number without even subscribing for it.

Here i am shocked that i didn't activate any vas but this message says you are subscribed and money also got debited.
I think reliance is trying its best in looting its customers by doing such activities. Instead they should focus on improving their network services. It will help you in earning good faith of customer.

Refund my balance quickly and also deactivate because i am never activated such a vas service and i dont want it never in my life.

For past about 3 months i am wrongly charged rs 21/- by your organisation for vas activation. Till date i am charged about 7 times.
The vas services are: bw00dmaniasub21 & anchalvideowsub. I even don't know their functions.
This is unlawful and not justified to a loyal customer. I have never activated any service to my number.
Every time i had to visit the nearest outlet and for 3-4 times i haven't got the refund. Even the customercare has stopped responding to my emails.

I want to know if this is a practice by your organisation?

I had a connection with reliance broadband id[protected], which i cancelled after one month because of bad service later on there was an amount due which they are suppose to give me back rs 482/- now more than 1 year passed they did not give??? They say they have send the cheque to reliance local outlet but the local out let have no clue.in short these people eats peoples money and enjoy saying they are corporate shame on reliance communication

I had taken reliance broadband connection and i am postpaid user but now as i relocate from that place, i don't need the connection anymore. Therefore i had called reliance customer care many times for cutting the reliance broadband postpaid connection but they are not responding. I tried a lot to cut this connection but this connection is available till now
I had given the payment till date. It has been months and they are not cutting our connection. So now i am not responsible for this connection and i will not pay anything now.

I have submitted an request to terminate my account. They told termination process will be completed within 9 days. Today its more than 13 days and my account is still active and they are charging me for the services. I tried to call customer care but after listening to my complaint they hang up the call. I don't understand whom with i talk now regarding this process.

Hi,
This complaint is with respect to the ridiculous sms sent to my contact number by reliance communications. This is regarding some bill payment due which they asked me to pay by today for a hsd which i used years back and now it is closed more than year back.

History:
If i remember i used a reliance dongle couple of years back. I had to cancel and close this service because of so much network issues i faced. I called their "poor responding and poor responsible" customer care so many times for this issue (They said no network coverage at my area and their technical team working on network connectivity at this place... But i used it before also i think at least a year) and finally they promised me to wave off one month bill unfortunately which never happened and i paid the all bills on time.
Finally, i requested for the closure of the account and customer care assured that the account will be closed in few days and no payment dues are pending from my side... I think this happened in early 2015.
Note: i tried contacting and emailing all the nodal officers for this case.

All of sudden, last year i think jan/feb 2016 i received a call from a advocate saying i have not paid few bills for which they have taken this action without any prior communication to me... I tried to explain the case to him but finally i thought of just paying what ever is there and get ride of this (Because it was my maternity period and i knew it was waste my time and energy calling customer care/escalate it etc).
So after paying everything, i requested for the closure again, not sure why this was not closed before. This time i noted down the request number for close/cancelling the account... I think this time it happened because i enquired it again and again from customer care by calling couple of times that my dongle is not existing in my name any more and it is closed with out any issues and dues, i noted few request numbers also... I felt a big relief after this.

And again a sms for a bill to avoid legal action??? Yesterday.
I tried calling customer care and getting the details on the dongle number and the number is invalid now and no info available for customer care people also and they said this may be because the number got cancelled... And they say to go to reliance store and check.
When a account is closed it is true that they would have checked all dues before the final action right?

This is so frustrating, and i am totally disappointed with the customer service of reliance.
Please see this case as i can see many customers have already raised complaints against the similar issue.

Thank you

Hi sir/ madam,

I am using reliance no:[protected], this is second instance where my subscription plan is changed without my prior consent. This time when i went to pay my outstanding pill, i was inform to pay inr 1000, since some plan has been activated. When question who has activated this, i was informed, its a fault from reliance end, please pay the outstanding bill and we will adjust it later. My concern is, how can telecom servicer provider can activate any subscription plan without prior customer knowledge. This evening my outgoing has been suspended for no reason. Request you to please look into this and confirm what's the resolution to ensure this is not repeated in the future and request you to activate my calls

Resulting effect is that customer have to face late payment or trouble to get reach in contact to customer care. Many times late fine is being charged in next bill an i must have to pay this though it is a fault of company side they do no want to resolve this. Sometimes it is reversed but their actual intention is to compel us to force pay. Sometimes this type of matter go out from our knowledge and a great problem we have to face.

Reliance mobile tower in chandkheda dist gandhinagar ahmedabad 382424 pincode ioc road chandkheda situated. There is no reply from prahladnagar ahmedabad office. Inspite of more than 10 times regd ad post sent but no reply. We are helpless against jambo company. Plz help us in the matter. We have monitory loss. Niether they vacant our land nor they increase rent. Only 6000rs. Rent for 314 sq. Yards. They have not given document and lease deed original. Plz help us

I have complained many times before about loosing my balance due to unknown subscribe/ activation of services, whenever i recharge my phone i get a message fro company about various services is activated. I have no idea why this happened. I tried many times to call customer care but every time either network is busy or the call just ends. Again with the same problem another problem has occurred. I am loosing my talk time balance whenever i use wifi. I had recharged my phone few days before only of rs 160 but when i used wifi. My balance reached to zero. This has happened to me several times. I request you to please do the needful.

I akash singh had a recharge of rs. 150 and on 4th july i recharge a internet plan of rs. 93 and after five days of plan it got deactivated from your end when i complain regarding this they resolved it and what ever charges has deducted from my account has been credited to my account yesterday and again today you deducted my balance may i know the reason behind this rubbish thing you are doing with me

My reliance no is [protected]. मैं 2 जुलाई को 786, 3g प्लान recharge किया था। but अभी तक मेरा internet नही चलता है। मैं 3 बार customer care को फोन किया पर कोई solution नही हुआ। reliance technical department से कॉल आया वो setting कराए पर कोई solution नही हुआ ।

मैं 1st time 5 july 2017 कोई complain किया जिसका complain no[protected] है। इसमें technical department ने फोन की setting कराई but internet नही चला। फिर technical person बोली कि फिर से नया complain लो। मैं 2nd complain लिया।

2nd complain no is[protected] on 8th july इस complain में फिर से technical department से call आया उसने नही कुछ चेक किया नही कुछ setting कराई। वो बोलती हैं की आपके फोन में problem है आप customer care को फोन कर के ठीक कराए।

3rd complain no is[protected] on 11 july 2017 इस call में मै senior person (Mr. Ankur)से बात किया। वो बोलते हैं की 72 hour wait कर लीजिए। problem solve हो जाएगा। मैं उनको बोल की मेरा बहुत time बर्बाद हो गया है आप या तो कोई another plan activate कर दीजिए या main balance में return कर दीजिये। वो बोलते है की ये नही हो सकता

मैं reliance store पर भी गया था, वहां पर कोई नही था। मैं पता किया तो पता चला कि office खुलता है पर कोई नही रहता। मै बगल के दुकान से फोन no लिये और बात किया तो mr rajan फोन उठाये, वो बोलते हैं की reliance हमे कोई pay नही करता तो हम क्यो office में रहे। वो बोले कि कोई help नही कर सकता।

मैं अपना सिम को dongal में डाल कर भी check किया था और another 3g फोन में डाला था पर इंटरनेट का symbol तक नही आता है। sir, आप से request है की अगर मेरे internet का ये pack नही चलेगा तो please कोई और plan activate कर दे या main balance में balance देने का कृपा प्रदान करे।