Reliance Communications Complaints & Reviews

I had checked the special offer on my number [protected] using *129# it show i have an offer of recharge 198 with benefits i[censored]nlimited 2G data for 28 days. But after recharge i got only 2.5gb data credited to my account. I called the customer care but they refused to take my complaint, when i asked for a complaint number they said that they cannot log a complaint for the issue. I want to make a complaint against the company.

Dear Sir, Myself Prakash Singh Rathore and my mobile number is [protected]

I register a complaint regarding my issue at [protected]@relianceada.com
from Feb 21'st to 6'th march 2016 many times
but there were no good response i got from online customer service

sometime they put wrong mobile number in reply on my issue
and sometime they says they called me but actually i didn't got any call yet
and one day they said that in there records there is no
recharge of Rs.42/- reflecting on your number


So as a proof i capture a screenshot of date 18 feb 2016 and send it again on

Wed, Mar 2, 2016 at 3:02 PM and
Sun, Mar 6, 2016 at 2:58 PM & again on
Tue, Mar 8, 2016 at 5:04 PM


still i did not have response either via call or email (after submiting the screenshot of 18'th feb it is clear that they are trying to avoid my problem)


therefore i am trying to hand over my compliant against reliance to you

my problem is

Using USSD *129# on 18'th feb 2016,

I activated two plan continuously

one is 23 rs. plan which gives R2R 30 days free calling &
second is 42 rs plan which gives 8000 sec for 21 days

on my reliance number [protected],

23 rs. balance is deducted from main balance and plan is activated
but
42 rs balance is deducted from main balance but plan is not activated yet

and whenever i call it cost me 1 rs. for 1 minute from my main balance

till date more than 25 rs. is deducted

plz note that I uses self *129# to activate both services not by
retail recharges

solve my problem as soon as possible

and return my deducted amount

Thanks Sir

Respected sir,
Few years ago my brother take connection of reliance landline wireless connection. Phone no was[protected]. We cancelled there service last year but even after calling numerous times to there grievance cell we still not get our 1000/- INR Deposit Refund which they take from us.

Here are all the details.

Name of the customer through which documents connection taken

Name :- Ashish Karambelkar
Relationship Number:- [protected]
Phone number:[protected]

My mobile no is [protected] and I have charged 30rs for ndtv glamour and I have not subscribed it.this is my second complaint.why in reliance network I always faced balance deduction

My reliance no is [protected] and I have charged 30 rs for ndtv glamour and I have not subscribed it.please solve my problem

Namaste Sir g... Mera Reliance Prepaid no. [protected]
pe 01 Jan 2016 se daily balance deduct ho rha h... jab
customer care se baat karta hu ton vo btate h unki
technical problem chal rhi h us wajah se app 2 hrs baad
call krna... 2 hrs baad same reply milta h... abhi last
week 3 complaint ki detail... Complaint no.[protected]
me 76 rupees[protected] me 100 rupees[protected] me
20 rupees.. aur data balance b bina use kiye cut kar lete
h... so plz meri problem ka koi solution karwaie...
thanku

Dear sir,
i am mouli prasanth, i am using reliance sim as one of my important number. My mobile number is [protected]. Yesterday i had done recharge of rs. 56 for the 2g internet offer. I am using this offer for the past two months. But the original amount is 57. I called reliance customer care lot of times to refund my amount so that i can do my other recharge. But they said it is impossible to refund. And they didn't respond me well. I said to take it as a complaint, but they didn't take it. What should i do now to get back my recharge amount. If it possible kindly change the recharge amount into talktime. So that it may be useful to me.

Hi Sir/ Madam,

How this case is filed against me(case file no :49431) ?

Is it for my bill payment ? Would you please check details of this issue, like how and why it is happened ?


When a customer told to close the connection, no body listens from reliance..Suddenly 40xx bill genarated from reliance and made case file.. Would you please check ?

Good morning, i would like to register a complain regarding my rcom gsm prepaid mobile no[protected], on this no a vas service vas ndtv gsm got activated without my consent.Date and time:[protected] time : 11:51 pm, amount deducted: rs 21/- i would request you to refund my amount asap. Amount charged for vas ndtvpay gsm rs:21.00 current main balance : rs:-21.00 you have been successfully subscribed to ndtv service for 7 days.

I am Rabi Narayan Satapathy, Bolangir, Odisha, I am a user of Reliance
GSM having no [protected], but I don't have network coverage in my
reliance sim since 3 days.I am facing lots of problem, because I am
using this no. since last 10 years, This no. is circulated across my
officials, friends, relatives all other transaction related to banks,
Insurance, website, emails, LPG booking, IRCTC every where, but
suddenly it is found this no. is not working. So without this no I
will face a lot of problem, So let me allow to port this no. to other
network at least. If reliance has no network in our area than at least
let us know and allow us to port to other network, how can Reliance
defunct my number([protected]) with out prior notice/message.

Please let me know soon and try to resolve issue

Reliance number : [protected]
Alternate contact number : [protected]

Hi,

I have asked the termination of my services for the number [protected]. It is postpaid net connect dongle.

I have cleared the out standing amount and asked for termination.

I received 5 calls from different call executives asking for termination confirmation and I confirmed the same.

After which I got a bill generated for 284 rupees. And now I have received an another bill for 691.64 rupees. An it is asking me to pay a total sum of rupees 977.

Why do I need to pay this amount after requesting for the termination.

My no is [protected]. Within a span of 1 week a sum of 90rs being deducted from my number and that too for the same service . A clear incident of cheating and stealing their customer's money who have trusted them for years. No more a trust worthy connection anymore, I just recharge to get my money being stolen by them, no help from customer executive even as my number is in roaming . will recommend everyone never to go for reliance, just a fraud company which attracts u with their cheap offrs only to steal your money.

I'm tired of calling the customer care numbers. Almost everyday my balance is getting deducted for some or the other VAS. Im clueless when do I even subscribe them. It's sad that I ported to reliance from Vodafone, I'm really disgusted with your service.

Dear sir, with due respect and humble request that sir my number is [protected]. VAS USSD is activated on my number and from this service everyday from my account Rs 3 decducted from my number. So please deactivate the service permanently from my number and please refund my balance as well.

I have been receiving emails saying I have to pay pending billing, I have repeatedly mentioned that the account does not belong to me and neither I am customer for them. They said I have to move it to spam, I have repeatedly mentioned, that to delete my email id from their records but they were not listening and still sending them to me.
It is disturbing privacy of mine as well as the actual customer

Hi
This is regarding my full and final settlement with Reliance.
I was having Reliance postpaid mobile no . [protected].
I have ported my mobile no from Reliance to other vendor.

I have sent several mails to customer care [protected]@relianceada.com .
They just replied visit to Reliance outlet.
I visited BTM mico layout Bangalore - 76 outlet.
They told me they cannot do anything.

I closed my account on dec 2015 itself.

Kindly sent me final settlement cheque on my new address.
Flat #2210 Golden Lake view Apartment
NGR layout 4th cross Roopena Agrahara
Bommanahalli- 560068,
Near Ravi Bar TVS Showroom.
Bangalore, Karnataka.


Awaiting your response as soon as possible.

Thanks & Regards,
Anoop Gangil

Hi Team,

One of the worst company that ever seen, generating wrong bills and cheating customer to pay the bills.

We have terminated our datacard connection nearly 2years ago I don't know why we still receiving these emails/bills I would request you to take some action before I proceed legally.

I have informed you guys multiple times that we have terminated our connection and check your records but none action have took till now and we are receiving these emails every month.

Thanks in advance!!

Regards,
Amar

On my reliance GSM prepaid number, VAS packs are activated automatically and the amounts for it are deducted. But when the reliance customer care is contacted on 198 for registering a complaint, they say that there is no VAS pack activated on your number. I have tried to deactivate VAS using 155223, reply received is same that there is no such pack activated on your number. Complaints are made several times but no actions are being taken yet.

I m a reliance user since for last 3 months and I have been dealing with this problem since I have been using it. Network gets lost and use of Internet is far reaching I had registered the problem with the same issue before but it had not been resolved and now my patience is lost I just want to know that will the problem would be solved or not or I should switch over to new network operator kindly let me know
My address is-b 60 jai jawan 1st JLN Marg, jaipur, rajasthan 302018
Waiting for your reply hope it would be positive

Thank you! !

Dear relaince. I am fed up with ur services. Broadband is too slow since starting and now it is not working from last 10 day.
My mob no is+[protected]. PLEASE HELP me OUT.