| Address: Anantnag, Jammu and Kashmir |
I approached Dar Telecom Anchidora Anantnag KAshmir for a sim card of Reliance Service providers, and I asked for the Vanity Number and in return I was given the sim bearing number +91-[protected], and I paid an amount of Rs; 300 as Vanity charges. On 23rd of June 2015, the sim card was activated after full activation process. That after activation I received calls from various Reliance numbers regarding misuse of the number, while still I have not make a single outgoing call from the number and even I have not recharged it yet. From almost every number is claiming you are misusing your cell number when I use switch off my number still outgoing calls deliver from my number to other persons. That I approached to Reliance Customer Care and they told me that it is not their headache. I approached Reliance Communication store but they never heed pay to my request. More than 120 People on True-caller have marked my number as Spam, now I am not able to call any of my number as the call disconnects automatically, this sim is now useless. I am working in a pvt ltd. company and I have provided the same number on my visiting cards and to my agents also. I am not able to switch on my mobile as as bulk of calls coming from various numbers. I am mentally harassed now i am in a loss of about Rs 50, 000 as our transaction is in lacs/day. I confirmed the details of the number from Reliance Store, and I got to know that the number is already activated since July 2013 and is a Reliance Test Sim used to call on all Reliance numbers for test. They are using outgoing and I am using incoming. Some people are using rough language against me because of irritating them by calling them again and again. this sim is useless, now I am not able to use it. This sim made me to suffer Mental agony pain.
My alternate number is [protected]
Oct 19, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2015
Reliance Communications Customer Care's response Dear Khalid,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Verified Support
Jul 02, 2015
Reliance Communications Customer Care's response Dear Khalid,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
regards,
Md noor ali