[Resolved]  Samsung — Protium EMI deducted twice

I have taken Samsung S23 mobile and paying EMI on monthly basis amount of Rs.3407. For the 3rd October 2023 EMI I have paid in the morning but again the amount got debited for the same EMI so twice EMI got debited. I thought 2nd payment will refund back but I don't see any response and I tried to reach out to the customer care but no use. Could you please check and provide me the 2nd time debited amount. Thanks in advance
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Oct 5, 2023
Complaint marked as Resolved 
Please ignore this complaint. But even though i didn't receive my amount back atleast they change due date to Dec in place of Nov that is fine Thanks
Samsung India customer support has been notified about the posted complaint.
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Is there any update from Protium still I am unable to contact customer care no response from customer care number
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
Please ignore this complaint. But even though i didn't receive my amount back atleast they change due date to Dec in place of Nov that is fine Thanks

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