[Resolved] Samsung — Protium EMI deducted twice

[Resolved] Samsung — Protium EMI deducted twice

R Renuka246 from Eluru, Andhra Pradesh Oct 3, 2023 Oct 5, 2023 This thread was updated on Oct 5, 2023

I have taken Samsung S23 mobile and paying EMI on monthly basis amount of Rs.3407. For the 3rd October 2023 EMI I have paid in the morning but again the amount got debited for the same EMI so twice EMI got debited. I thought 2nd payment will refund back but I don't see any response and I tried to reach out to the customer care but no use. Could you please check and provide me the 2nd time debited amount. Thanks in advance +1 photos Was this information helpful? No (0) Yes (0)
Oct 5, 2023 Complaint marked as Resolved Please ignore this complaint. But even though i didn't receive my amount back atleast they change due date to Dec in place of Nov that is fine Thanks Samsung India customer support has been notified about the posted complaint.
3 Comments	Share
Submit Close

Related Samsung India reviews

View all 18930 Samsung India Reviews

Comments

Renuka246

from Eluru, Andhra Pradesh

Oct 4, 2023

Is there any update from Protium still I am unable to contact customer care no response from customer care number

Samsung India Customer Care

from Chennai, Tamil Nadu

Oct 5, 2023

Verified Support

Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

Renuka246

from Eluru, Andhra Pradesh

Oct 5, 2023

Please ignore this complaint. But even though i didn't receive my amount back atleast they change due date to Dec in place of Nov that is fine Thanks