Saraswat Bank Complaints & Reviews

The staff at marol branch (Cashier) has no manners to speak to women. He passes a statement that "please yaha timepass karne ke liye phone mat karo". The cashier and the staff send my father back twice when he went to deposit money saying that the account is closed whereas the branch is shifted from old nagardas road to new nagardas road. Last week also faced problem regarding the refund. They do not wish to serve customers. The phone is kept on hold, no answer from the customer care as well.

Hello. I Am Salman Khan my account No.[protected] Ghatkopar west branch. my FD sum Of Rs.2, 00, 000 maturing date is over and bank had deducted 1244 . I have submitted Form no.15 G in 2015. because of bank"s staff they entered wrong details of mine. After showing all prove the manager of your bank not accepting and talking roughly and rudely. So please verify my details and refund my deducted Amount as soon as possible

Yours Faithfully
SALMAN KHAN.

Dear Sir,
1. I am a customer of Saraswat Bank. My account No is [protected]. Customer No 07791175 Hinjewadi Pune. MICR No is[protected].
2.

2. On 16 Dec 2015 at 2002 and 2003hr I withdraw Rs 20000(twenty thousand) from Kotak Mahindra bank ATM bearing ATM ID No PUNON532 location Pradhikaran Chinchwad and record No 3293 and 3294. My ATM Card No is visa [protected].

3. However, on checking I received only 16500. Note details 31x500= 15500 and 10x100=1000 total sixteen thousand and five hundred only. i.e 3500 less.

4. You are requested to take my compliant and do needful to get my amount at the earliest.


Thanks.

Babasaheb Dnynoba

Mr. A.S.Jain Chief General Manager Myself Gopal Girase I have savings account running with you account no 4894 I have blocked my ATM card from my mobile banking but when I have visited my local branch at Samata Nagar Thane west one officer told me that your card is unblock now but when I have tried to do transaction I have error message display on the machine.I have tried the same on various machines but same message occurs . I have tried to call you on your 24 helpline no[protected]/[protected] but no one has responded to my call I was too dispointed at that time. This real worst customer service ever I have seen my life. Request you to kindly unblocked my card unless I has to visit your branch and then I am not care about your other customer I will create threaten there. My ATM no-[protected]

This is to bring to your kind notice flagrant violation of all simple banking norms and conspiracy of Branch Manager S P Kale of Saraswat co op bank ltd Charkop branch as well their corporate office who are trying to shield their offending employees. We are the office Bearers of the Charkop Pallavi Co-operative housing Charkop, initiated legal action against the members who had illegally encroached Society Terraces and a Fake Chartered...

Dear Sir/Mam, I am one of your account holder Mr. Mayank Mahesh Paua (sarvodaya branch mulund west), i would like to lodge a complaint against your branch, whereby they have deducted funds of Rs. 5700/- from my account without my knowledge. In case if they required money they could have asked for cheque from me. How they can deduct funds from my account without my knowledge?? Also, it will not take much time for me to go to consumer forum. Kindly revert at the earliest.

Dear Sir/Madam I had to pay around 16K to the merchant, so i swiped the card on 13/09/2015 at 7:30Pm but transaction was denied. So i had to arrange another way to pay the amount. But after some time i got the message as my account is being debited by 16k. Will it be reversed??? I have been told that it will be reversed in 48hrs. But haven't got the money yet. Please help.

Dear Sir, I have acccount in Sarsaswat Bank Chakan branch Account Number : SBVIS /4904 Name - Deepak Ramesh Rane I have been done debit card transaction Rs.2429.39 on date 13.09.15 in between 1.30 PM to 2.00 PM at D Mart Chinchwad, @ 3 times but at that time shown transaction declined & I have been paid cash there. But after some time I have been noticed that my account has been debited 3 times with same amount 3 time After some time one amount get credited Rs. 2429.39, But till 2 transaction amount is not credited in my account You are requested to look in this, Pl. confirm & revert back immdeiately Regards, D.R.Rane [protected] [protected]

I have been holding various FDs with the Kalwa Branch out of which one Account expired in January 2015. I handed over the original receipt duly signed by myself and my wife to the Clerk at the counter two days before maturity for crediting the proceeds to my S/B A/c I was not given any acknowledgement but was promised that the amount will be credited to my account on the day of maturity. Since the amount was not credited even after the maturity date, I visited Branch again and was promised that they will look into the matter. To my surprise, when I checked the account ‘online’ I noticed that the said FD has been renewed contrary to my instructions, hence I visited Branch again and was promised that the new FD receipt will be sent to me by courier. Since the receipt has not been received by me till date, I visited Branch yesterday and was asked to meet the Officer concerned who says that I will have to sign an Indemnity Bond on Rs 200 stamp paper. why should I spend Rs 200 for the bank's fault?

Dear Sir, My name is Mandar S, Jejurikar, from Pune, Maharashtra. I had taken Home Loan from Saraswat Bank, Sinhgad Road, At the time of Loan Sanctioned due to Guarantor not confirm in his service bank charged me 0.5% percentage extra Rate of Interest for 3 Years. They said they will roll back this extra Rate of Interest after 3 years. Now after completion of 3 years I contact branch manager for the same. But he refused to reverse extra Rate of Interest. Branch Manager is change now, old Branch Manager (Mrs Prabhune) has accepted that she told me that she will reverse the extra Rate of Interest but now since there is no written anywhere bank is not reversing the extra Rate of Interest. Please let me know what I could do for this.

My mother Padmaja p Raje is 77 years old having sb ac with your borivali branch ac no [protected].On 28 jan she applied for cheque book after many time calling at branch she got reply that your cheqe book is recd plz collect and when she went to collect same for her surprise counter people after searching lot not found her cheque book after 4 days she went again this time counter person told its delivered to your home but till today she has not received any cheque book she is staying alone in house so some body else must have taken this theory doesnt work also she had undergone back surgery so house was locked is also not possible .Now my complaint is that cheqe book delivered to whom and who is responsible for mental trouma we allgo through as being a sr citizen she feel like cheated by bank and every day complaing us for same.Plz look into this matter urgently Thanking you Vandana Parlikar [protected]/[protected]

The banker passed wrong entry and credited quarterly interest on deposited into my account. This happened regularly for two years. Being debit card user I did not notice the accumulation of amount. I was regularly withdrawing amount to the extend of salary deposited into the bank. One suddenly I realised that my account is almost nil. I took a monthly statement from ATM and I found that Rs. 72000/- has been withdrawn.The banker had transfer of full amount to rectify their error. No intimation of this transaction was given to me. The bank manager behaved as if Iam the culprit. This Happened a year back. In all Rs.1, 03, 000 were deposited in my account. According to the banker I have used Rs. 31000/- out of 103000/-. After several request and visits the details were given to me. If my intension was to enjoy others money I would have never accumulated Rs. 72000/- on my account.

I also hold car loan account in the same bank and for last 2 years, Iam paying loan installment in cash every month. ( I was jobless for 6 month but I manage to pay loan installment for 4 months and requested bank to lower my premium from Rs. 7500/- to Rs. 4000/-. The banker turn down my request and in reply said that I will be listed as defaulter. I took a loan on my Insurance policy and repaid all the pending installments.

For the month of June 14, the installment was paid in cash on 14th of July instead of 10th July 2014 and I received and SMS on 18th July saying my account is debited towards my loan account amounting to Rs. 7500/-on 18th July 2014 and the current balance in my account is Rs.6, 822/- .This was again the suprise. I think I had balance between 10, 000/- to 11, 000/- and Rs. 6822/- will not be the balance in my account.When checked with manager he wrote saying that I have only Rs. 752/- in my account.

The manager wrote :" visit my branch personally to resolve your issue which I could not do. The manager does not reply to my emails after that.

I do not know whether Iam dealing with right banker. I lost confident, I have decided to close relations with bank once my loan account is clear...I hope they don't play with my loan account and make poor man's life miserable.

I request the authority to please check the status and assure me the accuracy of my loan and saving account which are as under

My Name : Laxman Kambli
Bank Saraswat Bank
Branch : Panaji
Saving Account No. 7909
Loan account No. SL PUB 4336
My contact No.[protected]


Thanking You.

Lkambli

Dear Sir, I given latter to Sarswat bank on[protected] for deduct Home loan from sarswat Saving A/C No. 24006345, and that latter accepted. Than after 9-4-2012 Sarswat bank send ECS to my Indusind salary A/C No 0018Y46804001, but insufficient balance so ECS returned and panaly charged in salary A/C. I given other latter on 25/5/2013 to refund my deducted amount Rs. 280.90 +393.26 = 674.16/- (by mistake of Sarswat Bank employee), and that latter also accepted, but till date I not received my deducted amount. Now my request, kindly give my deducted amount and take legal action to erasing to innocent customer. Kindly do the needful at the earliest. Regards A.S. Nair, Room No. 1, Amrula Chawl, Dhobi Ghat, H.B. Road, Malald - East, Mumbai - 400097 Mobile No. [protected] [protected]

Dear Sir.. I had approached your Gadkari Chowk branch for home loan of about 30lakhs for a property in Pune worth around 60lakhs. I was told I was not eligible for the loan. I work in Merchant Navy as a 2nd Officer earning on an average about 2 lakh rs per month in a reputed shipping company.I have maintained a healthy bank balance with adequate investments . It is a norm in our field that all officers are recruited on contract basis and in majority cases they are retained after completion of contract. In my last 9 years of service I have changed my company only once and that also because this present company had better conditions of employment than my previous employer. It would be highly beneficial if you could train your loan officers regarding various professions that exist around. I was told by the loan officer that due to my nature of occupation and myself being a contract worker I am ineligible for loan which is very much insulting to me and my profession.Your bank stresses on being pro Maharashtrian and Saraswat... I belong to both categories. I am not asking you to reconsider my case as I dont want any relationship with an Institution which dishonours my profession. I can very well finance my loan from any other reputed bank who respect me my profession and are more than eager to finance me. I only wanted to highlight the pathetic and ignorant attitude of your staff. I sincerely hope that you train your staff better . Best Regards Angad Ajgaonkar

Saraswat bank (Matunga) Branch Manager is forcing female candidate to do door to door marketing for account it is so risky for female candidate. Now days lots of rape cases we have seen in Mumbaiand after that forcing them to do door to door marketing is not good for them and she also Forcing employees to work after bank timing and harassing them.

I want a locker in saraswat bank therefor i apply for locker , at thet time they give burden of lots of prosier & investment in other policy & account means they told to open silver account with 25000 minimum balance,hdfc investment policy & keep special fixed deposit in his branch.
which is unnecessary as a consumer i think only FD is sufficient for getting locker the saraswat bank pressurise on his consumer on the name of necessity
i get this information from thane branch hiranandanimedows.

My father died in 2009 and made final and registered will. He transferred his ownership in my name. I live in US and I made vigorous efforts to transfer in my name for the last two years. My lawyer in India submitted all legal papers immediately after death of my father to Chairman of Society but in vain. What authority I should consult to resolve this issue. Chairman puts all blames on other members.

Respected SIr/Madam,
I Saurabh Ravindra Patil have applied for car loan of Rs 4.5L from saraswat coperative bank form karve nagar branch on around 25th december 2011..Initially I have enquired from Ganesh Nagar branch,Hinjewadi branch,call center and all and confirmed that there was no pre-payment penanlty charges . I was told that there would not be any pre payment penalty charges and ROI will be 11.25/11.5 for 3/5 years. My main aim was no pre-payment penalty charges so I apted for this bank for car loan. To my utter surprise in my sanction letter [after long run for disbursement of loan] it was mentioned 0.5% as pre-payment penanlty charges which when I enquired back ,they said that from earlier we have same scheme. So I was cheated in this case . I have raised complain to mumbai branch and they are in talk with their concerned mgmt but there is no response.
I have to complain against this branch against fraud case with the customer of giving wrong information and changing the rates at run time.

As aproof I have the email from the customer care which clearely specifies that there is no pre-payment penanlty charges[As attached].

Dear sir,

I have taken vehicle loan of rs. 73000 / - on 09 / 09 / 2011 from saraswat bank ltd, ghatlodia branch ahmedabad. And my due date for loan has fixed on 09th of every month. For that i have given 12 post dated cheques for my payments to bank. In the month of december the bank employee send my pdc on 04th december 2011 for installment due on 09th of this month and due to insufficent balance my icici bank has return this cheque and for that bank charge me rs. 386 in my account. I have request to saraswat bank for reimburse this money due to that was not my mistake. But bank has asked me that we can not reimburse this money. Even i have ask to saraswat bank for apology letter but bank also not give any answer.

The South Indian Coop Bank Ltd.which had its head office in Matunga,Mumbai with 13 Branches in Mumbai suburb went into moratorium in Aug.2004.This 85 year old reputed Bank efficiently managed till then went into the hands of a fraudulent politician,Raghavan Sarathy who had rich contacts with ruling Cong.MP Gurudas Kamath.The two alongwith other office bearers of the managing Committee siphoned off the innocent and other elder citizen's hard earned savings very meticulosly over a period of 2 years.They had fictitious account opened and distributed in benami names without taking into account the credentials of the borrowers or their assets. KamalTowing was one such beneficiary in the scam operated by Raghavan Sarathy and Co.He was given Rs.40+ croreswithout any aecurity measures.
The EOW had filed criminal case against the 3 fraudsters and were in prison for 3 months; but enjoying 5 star lifestyle.A depositor's forum was registered to take up the matter with RBI ,State Coop ministry and Central ministry level.
But Who listens to ordinary citizens and that too educated middleclass working sector.
Ultimately,in Aug.2008,under RBI's compulsory merger scheme,the multistate owned Saraswat Coop Bank Ltd.acquired the erstwhile South Indian Coop Bank under RBI's directive.
Initially,they agreed to pay only 55% of the deposits held;then after much pursuation and protests,they increased the amount by another 10%.Those depositors who had deposits upto Rs.1 lakh got the balance amount from the depositor's Insurance guarantee Co.Even after good recovery during that time,they didn't make further disbursements.
It's more than 2 years since they took over;the Bank is not considering any proposal to return the balance 35% deposits to those depositors who had above Rs.1 lakh.Is there any law on land that the Govt.institutes behave such irresponsible way and dupe the citizens for no fault of theirs and escape from punishment?
Already over 500 deaths have been reported since the moratorium period because of panic and helplessness;want of money to take medical treatments and day to day living needs.
I request the Forum to slap notice on Saraswat Coop Bank Ltd.to immediately repay the balance 35 % to the depositors.
The Bank boasts of Rs.20000 Crores Business in the last FY2010 and wants to achieve Rs.25000 Cr.in the Current FY.
At What Cost?Taking the goodwill of the depositors and Blessings of the Sr.Citizens OR by the Bitter Curses and abuses of the depositors.
I pray Justice should not be denied in a democratic Country.
Yours Truly,
Murali