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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 288

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B
basha_351971
from Alampur, Telangana
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PARCEL WAS OPENED

Address:Anantapur, Andhra Pradesh

SIR, THE ORDER NO:29899629 PRODUCT Mega Slim 500 Ml WAS TO BE DELIVERED TO MY DOOR STEP BUT I WAS CALLED TO THE POST OFFICE AND INFORMED TO SINGNED AND GIVEN THE PRODUCT AND THE PACKAGE WAS DAMAGED AND I RETURNED TO THE POST OFFICE IMMEDIATELY AND TOLD TO RETURN .SO KINDLY REPLACE OR REFUND. THANKING YOU SIR, YOURS REGULAR CUSTOMER, MAHABOOB BASHA...
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mpratik22
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving replacement for damaged product

Address:Thane, Maharashtra

I placed order 28910693. It was a wedding gift that i want to give to my friend the order was delivered to his address on 14th DEC. and the product was damaged one, as its a gift he not feel well to tell immediately I received your gift but its defective one. on 18th I called him and ask weather you received a gift then he told yes but its defective he dont know we can ask for replacement then I told him send me the snap of damaged item once...
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S
sivap13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered 28991913

Address:Bangalore, Karnataka

Hello, Somebody please help me. I have place an home gym equipment on 8 Dec 2014 by paying through HDFC credit card. The order number is 28991913 and as per the shopclues guys the shipment have shipped on 11 Dec 2014 through SafeExpress with the tracking number 41104074 which is not valid means untraceable. I have sent multiple email request and the call to the support team of shopclue but the it seems to be clueless and there is no...
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Address:Balasore, Odisha

I have order a water purefier from shopclues my order id 26456119 Its a quality is very bad and it had many scratches.I had return it on date 6/12/2014 with proof of delivery through the "TRACK ON CURRIER". Shop clues tell me that they not receive this product .I want my money 598(product fee)+300 (CURRIER charge) plz sir help me...
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R
rokyjln
from Udaipur, Rajasthan
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shipment delay and finaly cancelled

Address:Jaipur, Rajasthan

sir i order some product from shopclue on 12th dec(GOSF) till yesterday they mail me sorry for delay in shipment due to heavy rush. there website shows order is shiped but yet not dilivered . but today they mail me thanks for refund request....
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M
Mohit55
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shopclues- Defective Product

Address:Ahmedabad, Gujarat

I Mohit Kalia have order (Order Number[protected] housing panel chasis body faceplate for Samsung Galaxy S Duos S7562 White on 16 Dec 2014, 11:17 AM from shopclues.com, received the product on 20 Dec 2014, 08:30 PM. The product was defective, regarding this I have raised return request (Return ID- 696973), no follow up from shopclues. On repeated calling the request was accpeted, in the status it could seen that return request apporved. No...
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vikram3307
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivering a Defect product

Address:Hyderabad, Andhra Pradesh

Hi, I have order a Stabilizer on shopclues on 4th Nov 2014 and when it is delivered it is working and it is a defective product PFB order details and i have return back it and order another one in place of it, but they have delivered same defective product with some changes but in broken condition PFB order details of the same. Please help me in getting back the product. 04 Nov 2014, 11:26 AM 25775877 V Guard Crystal Plus Voltage...
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rajesh1npc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To cancel Order No.27718171 and refund my payment

Address:Mumbai City, Maharashtra

Sir I order done on 25/11/2014 but product no delivered till date .i complaint many time to cancel my order but any action taken i complaint by phone many time no any action taken Please take necessary action and refunf my payment soon Regards Rajesh kumar ( Order No.[protected] Phone[protected]...
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JOHNY CHANGRANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering product on time to customers

Address:Chennai, Tamil Nadu

While booking the online order for product the date which is appearing customer will never get product on that date. Eg. I have ordered on 11th Dec'14 and expected delivery date was 19th Dec'14. But till today i, e, 24th Dec'14 I have not received the order. If speaking or sending the mail to customer care from them only one response will come i.e. "We regret for the inconvenience caused to you. Based on your query, we would like to inform...
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G
Gopal
from Pune, Maharashtra
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Fraud and fake products qty fraud

Address:Pune, Maharashtra

Hi, 1. Order # 23291015, 14 Oct 2014, 11:06 PM- Royal Enfield Thunderbird Black Cover Superior Metty Quality Waterproof (QTY:1) Honda CBR 220 Body Cover Superior Metty Quality Waterproof Black Color (QTY:1) Canceled - Shipment Untraceable 2. Order # 23415715, 15 Oct 2014, 09:17 PM- Simply Home's Diwali Dhamaka Set of 4 Double Bed Sheets (QTY:1)-Sent cheap quality same Color same Design for 3, which was supposed to all 4 different,...
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S
soundarrajang
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not shipped more than a month

Address:Chennai, Tamil Nadu

I have ordered Two pen drive with order ID 26677503. It was ordered on 14th of Nov and they took time to get the item shipped. Finally after a large follow up, the item was shipped by 29th Nov and still the status is Bagging. I filed a lot and lot of complaints and no reply from Shopclues. They are not ready to cancel the order also. Customer care executives have no knowledge other than saying they will clear the complain within 24hrs....
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abhaykr5
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in Services

Address:Chennai, Tamil Nadu

I have ordered some product from shopclue.com (order number:[protected] on dated 13th dec. And till now they are not telling me the status. When i call to customer care they are saying they are arranging the courier. How a online store can say like this from seven days they are saying the same. Now after 24th Dec due to company holiday, i will be not available to that address, when i told them please make it deliver by tomorrow, otherwise...
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Bhavesh S. Pandya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage material received today Dt.23.12.2014

Address:Ahmedabad, Gujarat

This is regarding order no: 30235273, Dt.17.12.2014. I just received ordered material of Combo of seven watches. I check all seven watches, but in two watches of metal totally damages. One watch metal belt are broken & 2nd watch are not working I requesting you to replace the same as earlier as possible. Total Order value is Rs. 899.00 & i had paid with ICICI debit card same day. Let me give immediate reply. My Mobile...
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drsavita0485
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order description not followed...

Address:Satara, Maharashtra

hello, im Dr. Savita from Karad. I had ordered 6 pairs of ankle length thumb cotton socks for women on 06 december 2014 with order no. 28668077 which was expected to be delivered by 14- 15 december. i got the order in my hand on 22nd december which is too late and the product which i ordered was not there. length of socks was knee length and its not a thumb design. i tried to return the order which was not possible with this product it seems....
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Arjun Mandal
from Darjiling, West Bengal
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Not refunded my rupees

Address:Uttar Dinajpur, West Bengal

Hi, I am Arjun Mandal from Raiganj, West Bengal. I ordered a watch with Order NO. 28702303 from Shopclues.com on 6th December, 2014 and amount paid for this purpose on that day by SBI net banking. But they not sent my product and they assured me to refund my rupees and I got the mail from them that my refunded amount had been initiated on December 22nd, 2014. But when I go to check my account, found no refund money from them. It is a very...
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Sanjeev_gupta
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return/replace my order no.29454903

Address:Ludhiana, Punjab

i have ordered shoes by order no. 29454903 witch one i recived on 17th dec by 1.30 pm after cheked shoe box i found size was wrong. 1622699 is my replace/retrun ticket no. witch i have launched on 17th dec on 2pm by email after 5 days i have no response from your company or merchant regards sanjeev gupta...
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Ricky Pratap Singh
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No : 29082453 Complaint Ticket Number : 1639952

Address:Ghaziabad, Uttar Pradesh

Hi, I have ordered Roti Maker from Shopclues.com on 9th Dec, 2014 and is not delivered yet. Its been 20 days. I received an email on 11th Dec, 2014 that i will receive the order by 14th Dec, 2014 . But yet order is not delivered and i can not even check the status via courier partner. Do you guys make fool of the people like this only. Amount is aleady paid and i am not getting any response from your end. Reply me ASAP. Ricky Singh [protected]...
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raj krishana.a
from Vijayawada, Andhra Pradesh
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Orde no. 29072491 garden bike car wash pipe

Address:West Godavari, Andhra Pradesh

in view o f the above order no. 29072491 i got a message from you on 08/12/2014 at 9.40 pm towards conformation . but till to date i not received the item. where it was? this is my first experience with you like missing the item and no more messages from you. if you are unable to send the item pl. return the amount to me at an early date....
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piyush pandya
from Mumbai, Maharashtra
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product does not work

Address:Jamnagar, Gujarat

I have purchased a spy key chain on shop clues and my order no. Is 28904767 but this product does not work . This is not good for your company . Pls do something otherwise I will complain in cosumer cell . My conact no. Is [protected]...
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Jagdish Thadhani
from Thiruvananthapuram, Kerala
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Transaction Not Confirmed but Money deducted from account

Address:Ahmednagar, Maharashtra

I had ordered 4 blanket set on sunday 21 december 2014 with order no. 30910063 and as per process i made the payment.But, shop clues's saying that transaction not confirmed but money was anyway deducted from my account and i have a bank confirmation and transaction details, saying that money has been transferred to shop clues account. I have given up this issue and never ever trust Shopclues.com...
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