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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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ShopClues.com reviews & complaints page 287

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K
Kevin Funnyguy
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received my refund amount, refund item, damaged product, wrong product

Address:Hyderabad, Andhra Pradesh

1) Not Received my refund Item : Order no : Order Number: 28591583: on 04th dec 2014 I order I Ordered Winter Polar Jacket With Cap & Gloves. I done payment through my credit card. On Dec 14 12:09 PM: I received wrong Winter Jacket Without Cap & Gloves. You People Dispatched Wrong Jacket That too Very Small Size. I request them to kindly send my Correct order Items ( Winter Polar Jacket With Cap & Gloves ). I tried...
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Yogesh Menon
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fauly product delivered ,refund request raised but no response from shopclues

Address:Mumbai City, Maharashtra

I had ordered Vox Portable Home and Car Washer Order no:[protected] on 10 Dec 2014, 08:10 AM and got the product on 24 DEC 2014 evening, found that the product was defective, I had raised a refund request on 25 Dec 2014, 07:35 AM, the Return id :-712643 and since then I have been following up with the customer care daily and raising the query for the same but there is no response from them. Along with the delivered product, I found another...
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J
Jay Suthar
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declined my return request

Address:Udaipur, Rajasthan

I ordered a watch from shopclues.com and got delivery on 22 december 2014. On delivery i received the diferent watch. When requested for return, they declined my return request. I sent mail to them for about three times but every time the told that they will not accept return request because the delivered right product. product name- vintage fashion leather bracelet women blue. Shopclues order no[protected]. Ecom express tracking no[protected]....
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S
surya9848
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered.

Address:Hyderabad, Andhra Pradesh

I was not received what am booking.Please confirm first What customer booking what you Delivered? This is not good.No of times we are sending mails, but till the date no action from your side. I'm booking two roti makers but your people delivered 2nos of helmets.Big funny. This is for your kind information and necessary Action. helmets.Big funny. This is for your kind information and necessary...
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F
Franson
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is NOT received

Address:Chennai, Tamil Nadu

HI, I have purchased the product on dated 23rd Oct 2014 with the order no. 24379233, and the estimated delivery was between 31st Oct to 01st Nov. But still I have not received my product not also able to track the shipping. The tracking number which has given by shopclues is showing wrong in courier site and the same thing is happened from last 10 days. I have given complaint's lots of time and they just giving same excuses that they...
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S
Sudhansu149
from Bengaluru, Karnataka
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Not received my product yet

Address:Bangalore, Karnataka

HI, I have purchaged a product on dated 17th Dec 2014 with the order no. 30283563, and the estimated delivery was between 24th to 26th Dec. But still I have not received my product not also able to track the shipping. The tracking number which has given by shopclues is showing wrong in courier site and the same thing is happened from last 10 days. I have given complaint's lots of time and they just giving same excuses that they are sorry...
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N
nhthumar
from Mumbai, Maharashtra
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Not getting refund of order -27431541

Address:Ahmedabad, Gujarat

Hello, I am not getting refund of order 27431541, after receive product still shopclues not process for refund, I raised so many complaints regarding this, but every time they told me wait for 1-2 days, we will get back to u, Don't cheat customer's, ban this website .take legal action . Pl tell me what to do ?, I am ready for this...
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D
dinessh lovella
from Ponda, Goa
Jun 20, 2021
This thread was updated on Jun 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount was deducted

order no 31319665 was placed and paid through debit card and later when i cancelled the order the status saying the amount was not paid by debit card .the bank transaction no[protected] is clearly mentioning the amount was debited from my bank account..please take very strict action against this and help me out from this problem thank you...
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H
h s saroya
from Almora, Uttarakhand
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order no 30143733

Address:Hoshiarpur, Punjab

order no 30143733 for men canvas loafers yet not delivered.why is so late.If you are not in a position to deliver this item.plese refund total amt of Rs.399-and credit to my sb a/c no [protected] in the name of harmesh singh saroya. bank code 024 ifsc code punb0119100....
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V
venkatesan187
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NOT DELIVERED MY ITEM

Address:Chennai, Tamil Nadu

Hi my track number[protected]. My order shipped on your side for[protected]. But now time also not delivered my address. I track my order details displayed on SHIPMENT ARRIVES IN PICKUP CENTER that only displyed for more than six (6) days.. What happen to my order status and when i got my product and when your side delivered my address for my order.....
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A
Ankit2448
from Pune, Maharashtra
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Money not refunded. No updates

Address:Gautam Buddh Nagar, Uttar Pradesh

I purchased a washing machine from shopclues.com on 12th dec (order number #[protected]. Amount was paid online of Rs. 11336/- by their gateway payu money. At the time of purchase they promised me to deliver it by 20th dec. But when they didn't shipped it till 23rd dec and not even ready to give an update on this I asked refund for same. For that they are again not giving any response. I am pissed off by the way shopclues and their team work....
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D
disha lunagariya
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didn't get refund &courier charge

Address:Rajkot, Gujarat

I have ordered b united perfume .Which I got it was completely different from ordered one.After ma return request approved I sent it back . According to tracking information it reached on 17th December. Instead of 3-4 working days till now I didn't get my refund & courier charge. I have already sent courier charge receipt photo & tracking information photo.But I am not getting any reply about my refund and courier charge....
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R
Ragav87
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake bose headset

Address:Hyderabad, Andhra Pradesh

I have ordered Bose headset. But I received fake and very low quality product, even is not working in my phone. My order id number is 29721581. ( Date 19 Dec 2014 ) I want my money back and don't want a fake and not working earphones...
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G
gauravsgchauhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONSIGNMENT DELIVERY DELAY

Address:New Delhi, Delhi

Dear Shopclues, I have placed my order[protected] dt 16 dec 2014 at shopclues, to that delivery time after being shipped as mentioned in your note is 2-5 days bt i m still not been assured abt the delivery of consignment. I am stucked between shopclues and safe express to get delivery of goods. There is no satisfactory answer frm either side. Further to that whn waybill generation date is 18 dec then why at site safexpress site waybill...
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S
Sarthak Gupta1
from Gurgaon, Haryana
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Fake Xiomi 10400 mah Powerbank delivered

Address:New Delhi, Delhi

Hi, I purchased Xiomi 10400 mah powerbank from Shopclues with Order No 29127315. The product is a fake one as it fails all the parameters of genuineness mentioned by Xiomi on its website.Its disgusting to see such fake products being openly sold on reputed websites.I want my refund for the fake product and would ask higher authorities to take a legal action and stop such illegal selling of products. Thanks...
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S
sonam bodh
from Delhi, Delhi
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Refund of my money

Address:Chandigarh, Chandigarh

i have ordered two products on 23rd december and paid the bill through debit card.As i was unaware of the delivery dates, it was to be delivered in the first week of January so i cancelled the product within one hour of buying it.Since then i've been putting so many cancellation requests only one product is cancelled yet and they didnt refunded back my money....
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Anish Ratnawat
from Indore, Madhya Pradesh
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Didn't get refund and not even received product

Address:Bangalore, Karnataka

Suddenly, Online shopping turned to be horrible experience for me when i purchased a product from shopclue.com .I have ordered headfone from shopclue, i have made a payment for the product, but product has not been delivered to me and i didn't get my refund also. I have contacted shopclue.com team by continuously mailing them and contacted to their customer care, but customer care was such a hard listener, they didn't took any action regarding...
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M
manishshrivastva
from Pune, Maharashtra
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low quality product dispatched by you

Address:Ghaziabad, Uttar Pradesh

I have booked the Nike socks set of 3 no, of 2 packets ( total 6 pairs ). But I received only 3 pairs in bad low quality & different low brand socks. My order id number is 31059015. ( Date 23 Dec 2014 ) I want my actual order which is Nike pure cotton towel type socks. & the total number of 6 pairs....
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Z
zakiemran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality product / not accepting for return/replacement - order # 28693673

Address:Hyderabad, Andhra Pradesh

I ordered Printed Washing Machine cover (Front Load/Top Load) on 6th december--- order # 28693673, product was delivered to me on 13 dec 2014 and since then I am following up with shop clues for return/replacement as the product quality is poor, the design and print pattern is very bad. they have responded only two times and closed the request saying that the product they sent is of standard quality and denied for return/replacement. I wanted...
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Subramanian Sambandam
from Puducherry, Puducherry
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Wrong Size Product returned for Replacement.

Address:Pondicherry, Puducherry

Pickup Receipt No. [protected] / ShopClues 28623983. Hi, I've place an order in ShopClues MeraKapda Cargo Shorts For Men - Pack Of 2 size: 36". But the received item is wrong size instead of 36" they gave me 1 32" and 34". So I booked a return request with Shopclues with the following details, Order Number: 28623983 Order date: 05 Dec 2014, 02:38 PM Return: 655789 Return Request Date: 08 Dec 2014, 12:17 PM Action: Replace item Status:Return...
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