Swiggy — order not completed but payment deducted in my account

Tusharsoni007

from Vadodara, Gujarat

Address:	vadodara, Vadodara, Gujarat, 390016
Website:	[email protected]

0n 09.5.19, at 17:24 by online banking i tried to order food from swiggy, but order was not processed due to some technical error, 'instead amount of rs.433/- was deducted from my boi accounts. Boi said that payment successfully credited on swiggy please contct to swiggy. We was already mail to [protected]@swiggy.in but still it was not refunded till date.

Transaction id is:[protected]
Date:- 09 may 2019
Time:-17:23:56
Remarks:-oid[protected]@one97communicationlimited.

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Comments

Aanchal Narula

from Lonavla, Maharashtra

Had ordered momos worth 322 from Mandarin Oak Kharghar through swiggy. They made the poor delivery guy for 1.5 hours and we had to cancel the order.

Please take an action!

Janosh Janto Jose

I orderd food on april 6 th, when i was in kochi they accpeted the order and i did online transaction.aftr few minutes they send message the iteam couldnt be deliverd to tje particular address and they will give the refund within 5 days..till today no refund..they are just cheating people

Frustrated swiggy customer

from Hyderabad, Telangana

Do the customers have a choice of order to eat?? Or should we just eat what ever is delivered by swiggy??

Customer support executive have a long empathy and apologize statements ready to send. But no action or refund or replacement for the order arranged!!