Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

It's been pathetic, especially during evenings. Tubelights with normal choke won't turn on [if you got electronic ones, you're safe], fans just rotate but of no use, AC / Fridge switch on and off every 2 mins... Even my TV, turn off and on when the voltage fluctuates to extreme levels, thanks to the cut-off voltage in my Syscom stabilizer.

I'm residing in Nehru Nagar, Nanmangalam for 7 years now and this year is THE worst in terms of electricity.

We were told, about an year ago, that an upgraded transformer will be installed to meet the power requirements of the area, but I don't think that was ever done. There was indeed some new poles erected, not sure for what reason but they did nothing good for the situation.

Appreciate if any actions taken.


Regards,
Jeeva

RESPECTED SIR, AS I AM RESIDING IN PLOT NO 1 SANKARAPURAM 2ND STREET PALAVAKKAM, CHENNAI-600041, AS THE POWER WAS NOT THERE FROM SATURDAY (16/04/2011) I REGESTER MY COMPLAIN WENT TO THE EB OFFICE IT WAS SHOCKING THE DAY SHIFT LINE MEN WAS CONSUMING ALCHOL INSIDE THE OFFICE AND THE PLACE SEEMS TO BE NOT ORGANIZED AFTER 2 DAYS (AFTER CALLING SEVERAL TIMES TO THIRUVANMAYUR A E )THEY CAME ON SUNDAY 17/04/2011FOUND ITS A CABLE FAULT AND INFORMED ME DUE TO SUNDAY THE LINE MEN IS ON LEAVE, IF YOU BUY THE ELECTRIC WIRE WE CAN GIVE A DIRECT TEMPROARY CONNECTION FROM THE MAIN BOX I BROUGHT THE ELECTRIC WIRS COSTING RS1400 AND THEY TOLD VERY NEXT DAY THEY WILL CONNECT THE CABLE, AND LEFT,
BUT UNFORTUNATLEY TILL TODAY THEY DIDNT DO THE WORK, THE SAD PART IS EB STAFF CAME YESTERDAY 28/04/2011 DIG THE ROAD TO FIND THE CABLE FAULT FOR 1 HOUR AND THEY INFORMED US THAT THE PERSON WHO SUPPOSE TO DIG IS OFF, WE ARE FOR ONLY TO CORRECT THE FAULT IF YOUR HIRE A PERSON TO DIG SO IT WILL BE HELPFULL TO US, IN MY PAST 35 YEARS I NEVER CAME ACCROSS SUCH EXPERRIENCE, I PLEASE THE "TNEB' MANAGEMENT TO TAKE SEVERE STEPS AGAINST THIS TYPE OF STAFF'S - I AM HAVING 2 KIDS IN MY HOME WHO DIDNT SLEEP FOR 2 DAYS, WITHOUT ELECTRICITY, PLEASE CONSIDER THE FEELINGS OF YOUR CUSTOMERS,

AWAITING A FAVOURABLE REPLY FROM YOUR DEPARTMENT,
THANKS & REGARDS,
ANANDAN.S
HR-HEAD
BURGUNDY RESTAURANTS PVT LTD, CHENNAI -14
# [protected]

Dear Sir, [protected]

My self T.Pattabi Raman,
New no 3/old no 15, Gandhimathi st,
vetri nagar, Chennai-600082.

SCNO:[protected]

For the past 6 months I am facing problem with my EB line and I haven't found any responds from the kolathur EB office, the problem I am facing are listed
1.In my street approximately 40 houses is there out of this only my house is connected in one phase
2. Repeatedly power cut only my line.
3. No proper response in the EB office.
4. No one ready to attend the call after 11.00 pm in EB office Ph:[protected]
5. I was given three times written complaint to the AE but he was not taken proper action as yet.


Dear sir, as my line is single phase line I want the proper voltage, till today there is no late fee are any of the bad remarks, if they are not ready to solve the problem. Yesterday there was no power from 7.00 pm onwards till 8.00 pm my mom & dad are aged people they are above 72 (senior citizens) because of this power cut they were unable to take rest the whole night I many time informed to them.I given a written compliant to A.E more than 3 times past months but no solution many time I tried the EB line[protected] but no response.I felt suffered kindly consider this in top priority and I need a solution for the same.

Regrads,
T.Pattabi Raman.

posting here and all is a waste of time man..do u think tht they gonna take action..these will do nothing..for the past four years, there is a current cut problem..but no politician came front to take action.all are stupid irresposible fellows..did there any government require more than 5yrs to solve current problem, but india will do..i hate to be indian citizen..i am getting height of tension towards this government...if i know how to made guns and bomb means, i will kill each and every politician in india...even in 2300 india wont converted into developed country..even at 2500 it will be just developing country...i hate india.and bleddy indian governent..uneducated politicians...

Sir, my name is mani, i am living in karthikeyapuram 1st street madipakkam, every day power cut for midnight and low voltage...etc. i have called to eb office no lot of time they not response properly.



pls solve this issue as soon.

my name is mani, i am living in 1 st st, karthikeyapuram madipakkam for rent. house owner provide the electricity to three houses for one meter and they collected the charges R.S 5 per one unit. i already told to EB office but they not take the any action against it.


pls help us and sole this issue


thanking you

daily power cut at night

Sir, as per our chief Minister - she says no power cut from june 1 st-but in our area madampakkam area purposefully cutting our line every day night 3 hours- after 7 or 10 calls only they will on the system

Respected sir,

Sub:-Rectification of Low Voltage Electric Supply/ Req. Erection of New Transformer.

Iam T.K.Thampan (Flying Officer in Air Force) residing at 1/257, plot no.4, ezhumalai salai, 3rd street, Kovilambakkam, Nanmangalam, chennai-117, We suffering Low voltage problem for past 10years. I gave a complaint in TNEB Consumer Complaint and my Complaint code is TNEB_7175.And when i viewed the status of my complaint recently, it shows that the complaint is completed.But our low voltage problem is still sustaining. We request a erection of new transformer in our area.
Your august office is requested to pass suitable instruction to the EB Keelkatalai for installation of a transformer in Ezhumalai Salai so as to retrieve the low voltage problem faced by the residents.The Association has been representing the case for the past five years and EB has assured to install a transformer.However, the residents are facing acute irregular flow of supply during day and night, resulting sleepless nights and causing health hazards.

Thanking you,

Yours faithfully,



T.K.Thampan

Frequent Low Voltage & Voltage fluctuations in our area
I am Srinivas residing at Plot No.82 / Door No.12 Metro Nagar III Avenue, Alapakkam, Chennai 600116(This area comes under Maduravoyal EB Office).

Everyday we are facing frequent low voltage and voltage fluctuations in our area.
These voltage fluctuations are severe at night time (starting from 8PM till early morning). We could not use Air conditioner, PC or any kind of appliance.

We would request immediate action in this regard.

Please do the neeful.

Low voltage problem, We request a erection of new transformer in our area.KOVILAMBAKKAM VALLAKAL
the residents are facing acute irregular flow of supply during day and night, resulting sleepless nights and causing health hazards.

PRAKASH

Supply failure of one phase - vishal court - consumer number - 064009111 / 064009115 / 064009130

Residents of Vishal court apartment facing issue due to non-supply of electricity for one phase for the last 3days. Pls arrange to rectify the issue as quickly as possible

no electricity supply

There is no electricity from last night (12/6/14). When complained they say there's a neutral cable fault. No one has come to rectify the issue yet. Please solve the issues quickly.

power cut daily 3 - 4 hrs

regarding electricity cut daily about more than 3 - 4 hrs per day. and the TNEB persons in velachery not responding to the phone calls.

Power goes off at night

Power going off at night time by 10 pm on a daily basis, from there it starts irritating by getting on and off till 1 am in 6th lane shashtri nagar. This is a real torcher. Not sure whom to complain. As we have office in the morning, not able to have enough sleep. This is taking a toll on our health. We beg you people please fix this.

Sir/Madam, i'm staying in nadukuppam village, cuddalore district, panrutti taluk, marungur JE OFFICE CONTROL here the power i'm getting very low voltage of current like 160V due to this problem i can't able to use cashew dryer, processing, Refrigerator, Computer. The whole area has the same problem. So plz kindly take a necessary step for this problem.

Respected SirMadam,

I reside at the below address for around 25 years. We are facing severe low voltage issues, where in the home appliances never work. We work really hard to buy these home appliances, its very heart breaking to see them lying useless at home. Fridge does not work for more than 2 hrs daily, A/C never worked for more than 3 months now, it gets cooled sometimes for first 5 mins during day time or after 3 AM till 4AM in the morning. Even fans wont run fast, and HOME has become a HELL. :(
We work in office for 12 hrs and dont get a sleep during night time due to low voltage.
When checked with the machine the power in house is between 150v to 180v some time 130v.

It would be very gratfull if you could please consider my request and do the needful.

Address:
no 3121, sathya nagar,
Ramapuram main road,
Chennai- 89.


Yours Faithfully,
Roshni

I am Karthick E residing in Iyyapanthangal, In our area ( ie ) (in Dr. Rama Doss Nagar - Kattupakkam ) we come across very Low power supply. it is very problematic for the College students like me, this problem is persisting from the past 2 weeks & for the whole day, computer is not working because of low voltage, even fan also does not run, how can we sleep in such hot climate at nights.our area families are suffering very much... i don't know where to register my complaint, have already complained to the local E.B office but no proper response from them. we and our area people are suffering daily because of this problem. pls look into the natter & find a solution for us ASAP.

Thank you

meter defect

ac no[protected] past 10 month not running inform to AE KKD NAGAR

I totally Agree to this, Iam in the same locality for last 23 years, we face this problem for the last 3 years. The voltage is as less as 100v for a whole day. Old age people and childrens suffer a lot. There had been many complaints registered and filed, no action on that. Under the Rajiv Ghandhi scheme launched recently they were suppose to install new transformer, that hasn't happened. Even in rainy seoson the maintanence is at its worst. Shame on those people. Even complaints to the ward member and MLA is also not working. I feel filing a complaint (as complete area) in the consumer court might work.

Yes, I too agree with above said voltage drop issue. The fluctuation of voltage goes less than 100v during daytime and less than even 90v during night time. because of the voltage heavy drop, my Air conditioner had problems and it was fixed (had warranty) later having sound quarrel with the company. I heard the power supply to the entire sithalapakkam village is transmitted by a single transformer. As you know, Sithalapakkam is not a village nowadays and it has been developed a lot and more people have accommodated and lot of constructions/appartments are being made in Sithalapakkam. Could you please expedite to have additional transformers installed at Sithalapakkam for us to have better power supply. Hope you would take some actions to get the issue resolved.

I moved into Sithalapakkam a year back. Since day 1, none of my electronics and electrical items work. I needed to invest heavily on stabilizers, despite which all the electrical and electronic items developed problems. I had 2 TVs and both developed problems. Have to spend heavily to protect my appliances. Heavy voltage fluctuation starts at 8:30 pm and runs through the night. Despite stabilizers, sharp spikes in voltage occurs very frequently, which is not filtered by the stabilizers and passes onto the devices, which are the killer for most of my equipments. After some transfer change in the nearby area, the situation has improved slightly from november 2010, however, the fluctuation in the night time is still beyond imagination and not acceptable. God, save my devices and I need to attend long night meetings etc etc.

TNEB — Power failure without notification

From past one day the power has been shut down in total area in Sathyam homes,shenoy nagar chennai-30.Its really worse to bear up with this issue.The electricity board have never come up with the solution nor responded.

At AZAD NAGAR, Rathinammal & Rajagopal Street, distribution under Arubakkam MES office concern A.E. MR. SIVAJI, there is a power cut on[protected] from 10 pm to[protected] pm i enquire with the concern office they said a cable fault. Actually this cable fault will arise 3 rd time within 2 months period of the same area i have spoken to MR. SIVAJI, .A.E but he told the statistics of power failure of the total area that is immaterial to the consumer and he is not respond properly there is no speedy acion to restore the supply, so as my view this type of attitude person should not in the capital of state. After somany times complained to CBD office Mount road and the Chairman complaint cell then only the action has been taken to restore the supply. This type of person will give the bad openion to the public that the ruling govenment is not good. Because of single persons negligence unnecessarily the ruling government will loss the votes in the election.

Supply failure of one phase - vishal court - consumer number - 064009111 / 064009115 / 064009130

Residents of Vishal court apartment facing issue due to non-supply of electricity for one phase for the last 3days. Pls arrange to rectify the issue as quickly as possible - consumer #[protected] /[protected] /[protected]

EB BILL WAS NOT GENERATED

sir i was paid the eb bill(cosumer number-[protected]). axis bank gateway via citi creditcard.(Reference number616464).but eb bill was not generated.kindily consider this complained and will process the eb bill

meter reading not taken

My consumer no. is:[protected].Meter reading has not been taken for October'14.My on line account says"no due". Normally I use to pay on line.Kindly verify and advise further course of action.Thanx.

i am residing at No 36 Abraham Street N. krishnaswami having frequent fluctuation of electricity during evening and night the 3 phase connection is not functioning properly and the cable has become puncture which leads to fluctuation of power supply and also power failure. hence i request you to kindly replace 3 phase cable with a new one.

N. KRISHNASAMY
Old NO.36, New no.56
First Floor, Mylapore
Chennai - 600004

I live in 403, 20th street, N Block, Lotus coloy, Anna Nagar East. Every day the power goes at 10 PM and comes back only at 6 AM in the morning. All 3 phases go out of power. We keep calling [protected] (Held desk No). But they are not responsible. This type of power suppl is not accepted.

I am living gopalapuram housing colony in tindivanam and paying bill in Mannur electricity board. I am having less than a month old baby at home in this situation daily we are suffering from atleast 6 hours power cut, which is very difficult for me and my baby too. I have tried to contact Electricity Board to log a complaint, but i am not satisfied with the response I got. I am not getting the correct Electricity office phone number to deal the problem. From my house EB office is so far to go in person and give complaint. Please whoever sees this mail, please make necessary action in this regard.

Dated; 18.10.2010

Resident
Old 4, Gen.Muthia St., Sowcarpet,
Chennai 600 079

Sir/Madam
We would like to register our complaint with appropriate authority of TNEB :
1. that we have single phase in our premises.
2. that there is failure of frequent failure of current in a day
3. that always we are surrering in night time, once it failure it use restore only in the
morning about 9 - 9.30
4. that earlier our phase was from Audiappa st. side and after change to Elephant
gate side result of frequently failure.
Therefore, it is requested you to look in to the matter and find the permanent solution and rectify the frequent fault & failure of current.

Yours
M.M.Surana
on behalf of Resident of 4, Gen. Muthia St.

Namakkal circle -Erumapatty Assistant Executive Engineer -Money problam.

Namakkal circle Erumapatty Executive engineer Er.Sakilabanu is asking for money each new temporary supply Rs.1500/- here all public not rich please take action immediately sir.

payment related

Previous transaction is pending is the message. Amount is already debited from my bank account. comsumer number is[protected]. My Phone number is [protected]

From
B.selvam,
servey no:42A.1B.1B railway gate road,
vivekanandha nagar'
peramanur post'
marai malai nagar-603209,
kancheepuram district.

To
General Manager,
TNEB.

Respected sir,

sub: complaint for low voltage problems

our service no[protected],[protected],[protected],[protected],[protected],[protected],[prote...⇄ we are suffering from low voltage problem in your home for the last five months. we couldn't use the electrical equipments due to the lack of voltage. The students from our area are too affected by this problems.
we have filed a complaint on this problem on(18.12.2009), but still we didnt get a proper solution for this problem. our locality TNEB officers EE venkadachalabhathy(phone no. [protected]), ADE marai malai nagar 2 (phone no.[protected] ), JE suresh marai malai nagar 2 (phone no. [protected]), Fore man Ramesh, marai malai nagar 2(phone no.[protected]). They are not responding for your complaint. They not even given us a proper answer for our complaint.
So, I kindly request you to solve our problems and take the necessary actions against the Executive Engineer. Please sir, I request you to take this complaint serious and get rid off of this problems.

Thanking you,

Yours sincerely,
B.Selvam.
place: Marai malai nagar.
date: 14.04.2010

Same here regaridng power shut down for 2 hours. Everyone has children and taking 2 hours of supply is unfair. Why does Chennai residents have interrupted supply while people living out here have to take this situtation? Request TNEB to take some action to STOP this daily powershut down. Its does not help families like us. Thanks.

I GOT A PROBLEM IN MY ELECTRICITY CONNECTION.WHEN I COMPLAINED ON SUNDAY EVENING AND THEY SAID ITS SUNDAY AND THERE IS NO ONE TO ATTEND.THEN I FILED COMPLAINT ON MONDAY MORNING.I CALLED 4 TIMES AND NO ONE CAME.THEY WERE SAYING THAT THEY CAME NEAR,THEY ARE IN NEXT STREET AND ALL SORTS OF EXCUSES AND NO BODY CAME TILL MONDAY NIGHT.IM WAITING FOR THEIR ARRIVAL ON TUESDAY ALSO.

Very very often almost every day the current is getting cut in Varadammal Garden, Berracha Rd, Kellys, today there is no current from morning 8am till now 6:30pm, we have made more than 10 calls from morning to the EB office no([protected],[protected] the response is either no person in duty or they will come in an hour, very sad to say the EB makes us suffer like this with very lethargic answers... please help us.

This is Srinivash.L.Peranayakken Pudur, puliampatty power station, tiruppur dt. for my village there is no power supply in morning 7am to 5 pm and frequent power cuts our night times, our full village is dependent on agricultural and we dont have 3 phase supply in day and night properly, so our cultivated crops are destroyed we don't have any other option otherwise death

Respected sir,
We are living in Naickkan palyam Village, pollachi(T.K). In this village also called as Karuppam palayam. My home opposite have one street light . In that street light is standing around for 200 homes. It is very old and damaged. It will fall for any second to the ground .If its fall, It will definitely make any damages and most of the peoples are die . The people are compliant to the village president Illavathi Madam. But, she is not take the any action to the street lamp . Please sir, Take the action and save our life

EB Office — No Power from Morning in our house

Irresponsible staffs in Madipakkam EB office (Near Bus Terminus). Please warn them to serve public in priority or dismiss them.

We are the residents of Sankarapuram 2nd Street, Palavakkam, Chennai – 600041, here we are facing low voltage and frequent fluctuation in current for many many months. In spite of giving repeated complaints to the Electricity Board this problem is not rectified. Even the most commonly used electric equipments which are mandatory are not functional, we are running without water for days together as the motor pump is not working due to low voltage. We were earlier informed that the problem is due to our house being towards the end of distribution of power from the transformer which is quite a distance from our area, we were also informed that two new transformers have been allotted for our area whereas now after 5-6 months have passed but no sign of any improvement in fact the situation has worsened. Because of this issue, we do not even get the benefits of electrical equipments such as AC/Fridge/Washing machine on time, especially during these peak summer months. Families with infants and elders who are bed ridden are the most affected. It is our request that this matter be given some importance and looked into.
S.Anandan.
HR-Manager # [protected]

damaged lamp posts

3 lamp posts are damaged. Many times we are informed to Mailody EB dept. They are no actions and no responses. Any time that posts are fall on people.

Hi,
I am thiru residing in alandur, chennai. In our area also EB reading is not taken for past 3 months. Don't know why getting the same reply 'person will come'. But people's talk is that if the reading is delayed then we have to pay money on slab rate basis. So government will get more revenue. Is that true ????

EB Department. They are not giving either good support or response to the consumer now a days. In addition, they are not doing their day-to-day work. The same case for the Kilkattalai, Kovilambakkam and Nanmangalam (Near Madipakkam, Chennai) as well. They are expecting public to pay the bill with penalty... Very long queue to feed the data into the system and another queue for payment... people... EB ... government

After first meeting SE of the division in which my connection is, I went and met the Financial Controller (Revenue) at his office opposite to LIC building, Anna Salai, Chennai. After 3 days after meeting him, the amount was refunded to me to my bank account.

This complaint is withdrawn

payed eb payment on 3.4.2012 through Hdfc internet banking for the amt. of 856.
first time i get error msg. and printout not . and i go for 2 time. i got printout .
afterthat in my a/c 2 times they are dedected and give two tr. nos. mentioned below.
i clarified bank side no problem.
plz. check and refund and amt of 856 asap.

1. trn. no.[protected] amt 856 on 3.4.2012
2. trn. no.[protected] amt 856 on 3.4.2012
ref: my service no. [protected]
474/3 1 st Street Dhanam Nagar,
Pallikaranai
ch, 100
plz. take necessary action for this
i am wainting ur favourite reply.

thanks with regards
Sivananthapandian K

mob.[protected]

This problem was resolved after 3 months after visiting the TNEB main office at Chennai Anna Salai and getting hold of the SE concerned.

street light not burning

sc no 1193 opp osite my home there is street light, that light is not burning

frequent power cut

Respected sir i have been living in valsaravakkam since 1 yEar. But in the recent 1 month poWer is going 5-7 times each day. So i request you to do something quickly

sir
iam s.thayammal. consumer no[protected].

dec -2011 month my bill amount Rs-306/- iam paid in advance paid in 9.12.11, recepit no-PGDIOB 76160.
but this month jan-2012 used unit 260. amount Rs-372/-but my total bill amount wrong entry in my card and
online payment also wrong entry this their. pl verifified in my record how mush amount now paid pl inform.
iam ready to pay immeditly. thanking you

s.thayammal

e.mail- [protected]@rocketmail.com

I am staying in velachery. In my area minimum 1hour powercuts happening on daily basis. This can be bearable. But they are doing the power cuts at night time is not tolerable. Please understand how to sleep working people at night. We can't work as effectively since we not sleeping well.

I request you to provide the proper power supply to our area at night.

Thanks
Jayakanthan

Hi,

This is Sundar from Chennai. When the Power cut problem will solve in Tamilnadu.
In Chennai Urban areas 2 hrs power cut and in suburbs it is 4 hours. But in suburban areas, power cuts are for 10hours.

When the tamilnadu govt will take action? The entire public/people in tamilnadu are suffering for power cut.

Please solve the power cut problem by Koodankulam project.

Please take action Govt auhthorities..

power not there from 5pm

East kamakodi NAGAR, first street, valasaravakkam chennai 87. Power fatally failedfailed from 5 pmpmpmppmpmpmpmpppmpmpmppmpmpmpmppmpmpmppmpmpmpmpppmpmpmppmpmpmpmpmpmpmppmpmpmpm...⇄

EB METER - consumer No: 01148034191, Not PROPERLY working

Our House EB meter with consumer No:[protected], Meter No:707721 was not working properly showing Low reading. Which informed to EB ss - kellys by writing in the month of Jan14 and Mar 14. Please arrange to rectify the same.

online payment-not accept

sir, i give my service no.but it display "invalid service no"