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TATA Capital Complaints & Reviews

2.9
Updated: Apr 2, 2026
Complaints 1011
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TATA Capital reviews & complaints page 11

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R
rohitshy05
from Ghaziabad, Uttar Pradesh
Jul 10, 2022
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Address: Peninsula Business Park, Tower A, 11th Floor, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra- 400013

Dear Sir,

I am writing this mail after approaching all the levels of grievance redressal provided by TATA Capital Financial Services Ltd where no resolution has been suggested to me for the inconvenience caused to me due to the irresponsible actions of the staff of Tata Capital. I wish to say that I have been constantly facing harassment due to irresponsible actions of staff of TATA Capital Financial Services Ltd, as they had used their rights in wrongful manner causing me financial damages as described below:

1. That I had applied for a personal loan from TCFSL (Tata Capital) through TATA NEU App, which was successfully granted to me on 9th April 2022 and the funds were credited to my Savings Bank account on 11th April 2022. - Copy of Loan Sanction/Welcome Letter attached.

2. That thereafter I tried to transact an online financial transaction on 13th April 2022 on my ICICI savings bank account, which failed and I was not able to get through any online transaction. Due to which I contacted my bank branch where I was informed that the Tata Capital has requested the bank to mark Lien to my Savings Bank account and my account is Freezed.

3. That after knowing this I requested my banker, ICICI bank, to provide me with written information about this so that I can get this issue resolved with TATA Capital. My banker had provided me with a copy of mails received from TATA Capital.- Copy of mail from Tata Capital to ICICI Bank instructing to assign Lien to my Savings A/c is attached for your reference.

4. That after receiving the copy of mail, I wrote an email on 13th April 2022 to Mr. Dinesh Parkar @dinesh.[protected]@tatacapital.com and [protected]@tatacapital.com, explaining them that the request for Lien given by them to my banker is wrong and I requested them to withdraw their request as soon as possible, since I was in urgent need of funds.- Copy of mails attached.

5. That after not receiving any response from Tata Capital I wrote follow up emails on 16th April, 19th April, 21st April, 25th April, 26th April, 27th April, 29 April, 3rd May, 5th May and 9th May 2022.

6. That after all these e-mails I had received a First reply on 29th April 2022, wherein Tata Capital had asked for my PAN Card copy, which I had provided on mail itself. After that I had received a mail on 4th May 2022 having claimed that I possessed multiple PAN Cards therefore I had fraudulently taken this loan.- Copy of mail communication is attached.

7. That on receiving such mail having allegation of Fraud, I responded back to TATA Capital having all of their escalation authorities in CC twice on that I do not possess multiple PAN Cards and if they have any information regarding the same then kindly provide the same to me so that I can also cancel them and will return the money back to Tata Capital. But no reasonable reply was received from Tata Capital.- Copy of mail communication is attached

8. That in addition to this my another loan EMI from Bajaj Finance got bounced due to my Freezed bank account, and they have also charged dishonour charges to my loan account as well. Screenshots of EMI Dishonour are attached.

9. That after all these mail communication I have been receiving constantly threatening phone calls from TATA Capital staff to return the money before the credit period and to pay interest on full principal amount, even when I had not been able to withdraw the full money due to the Lien assigned to my Savings Account. Screenshots of call logs and Messages received are also attached.

10. That I have attached the Copy of all mail communications that took place between me and the staff of TATA Capital Financial Services Ltd, for your kind perusal and observations.

I most respectfully request you to kindly take an appropriate action in this regard and issue necessary directives to Tata Capital to make good all the damages suffered by me and also to penalise them for their illegitimate deeds while mentally harassing a bonafide customer on wrong and fake grounds.

Thanking you,

Sincerely
Rohit Divakar
Mob.- [protected]
Tata Capital Financial Services Ltd. Loan A/c No. TCFPL[protected]
ICICI Savings Bank Account No.[protected]
TATA Capital customer support has been notified about the posted complaint.
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    J
    Jaydeep navadiya
    from Surat, Gujarat
    Jul 9, 2022
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    Provide the list of documents for the home loan
    TATA Capital customer support has been notified about the posted complaint.
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      Y
      Yashraj 0786
      from Jaipur, Rajasthan
      Jul 8, 2022
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      Forcefully resignation

      Emp ID - 2455331

      Dear sir/mam

      I am currently working in Tata capital in jaipur Vaishali Nagar branch. Last month I joined. And with me 4 other person joined but now my manager force us for resign. Without any notice and anything. He said we hired extra candidates but this not our fault how can he force us for resign...
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      K
      Krishna Verma96
      from Pandhana, Madhya Pradesh
      Jul 6, 2022
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      The refund for the product I had ordered from Tatacliq app. I had ordered a shoes worth Rs. 974 on 19th June with order Id[protected], but I had return it because it's size is not fit to me which I had requested a return. Then I will take over the parcel to delivery guy at 25 june. I will get my 50 neucoin but my rest of amount that was about Rs. 924 is not refunded. And I am wait till 10 day. I'm raise complain many time but my refund is not refunded. So kindly take action on him and help me to get my refund
      TATA Capital customer support has been notified about the posted complaint.
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        R
        ranjit123
        from Pune, Maharashtra
        Jul 2, 2022
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        Address: Baner Pune

        My name is Ranjit Thakur. I have applied for business loan and for past 10 days its showing as post approval for data entry status. I was promised by Tata capital that they disburse the amount with in 1 day and i am still waiting .Please help to resolve...

        He is sending me below mail
        Dear Sir,
        Request You to Please Wait for Some Time Due To Some technical Reason Your loan Amt Not Yet Disbursed. We Are Still Checking With The Backend Team For Quick Resolutions.

        Currently not receiving call and not replying.
        TATA Capital customer support has been notified about the posted complaint.
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          D
          DevanshuMathurjaipur
          from Jaipur, Rajasthan
          Jun 29, 2022
          Resolved
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          Resolved

          Tata capital representativs behavior is goons

          Address: Jaipur
          Website: www.tatacapital.com

          Tata capital representativs are goons, mr balram sharam emp id 548190 mobile number [protected] and jitendra sharma empplye id 2042862 mobile number [protected] emplyode in jaipur and 2 more people name we don't know the name they just came with them and these employees are torturing my family. Even after complaining there are doing brwal at my house. Yesterday morning 8 or clock and also on same 28 june 2022, 03:30 to 4:15 came to my house...
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          T
          Tohid gamer yt
          Jun 28, 2022
          Resolved
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          Resolved

          Address: Haryana

          Hii dear bgmi team please unben my account .
          My character id :- [protected]
          In game name:-HYDRA VIR
          Jul 31, 2022
          Complaint marked as Resolved 
          TATA Capital customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2022
          TATA Capital Customer Care's response
          Hi,
          We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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            A
            anurag13407
            Jun 27, 2022
            Resolved
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            Resolved

            I have a payment to be made to Tata capital.
            Due to personal issues, i could not make complete payment. But I made a part payment of 15000 and the rest i promised to pay on 30th.
            Still I am being harassed continuously on phone.
            Why can't they wait for few days?
            Aug 10, 2022
            Complaint marked as Resolved 
            TATA Capital customer support has been notified about the posted complaint.
            Verified Support
            Jun 30, 2022
            TATA Capital Customer Care's response
            Hi,
            We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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              A
              Anusree 21
              from Kolkata, West Bengal
              Jun 25, 2022
              Resolved
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              Dear Tata Capital,
              Â My self Anusree Dutta i got a call on my no [[protected]] . from ur representative mobile no ([protected]) on 3rd June for personal loan porpouse. He asked me to Send all my documents on their whats app number above mentioned. I forwarded all my documents to their WhatsApp no and they called me and told me that my loan got approved and I recieved an otp from Tata Capital. Same day they told me to pay the health insurance fee of Rs 12105 on account no Account Number - [protected] (3rd june 2022) and said that my loan amount will be credited in 2hrs.

              Account Name - Tata AIG Health Insurance Co. Ltd

              IFSC Code - KKBK0006575

              Insurance Person phone number (+[protected]
              they send me insurance policy no...
              6th june morning they called me and told that they will be unable to process my loan because my bank rejected it for two times and they asked me to pay Rs 18545 to link my account with RBI.. I paid Rs 18545 to link my account with RBI..on Account-tata capital
              Account Number: [protected]
              IFSC: HDFC0000023
              HDFC BANK(6th june 2022)

              But they were still unable to transfer any account and they told that they issued a cheque..
              Yesterday(24th june) their courier person called me from ([protected]) and told me to pay Rs 12545 for notary fees and said that he was on his way to deliver it me but waiting for the approval.

              I paid it on insurance account...
              Account Number - [protected]

              Account Name - Tata AIG Health Insurance Co. Ltd

              IFSC Code - KKBK0006575

              Now I didn't get any amount from them and continuously they are misguiding me..

              Please check this matter on immediate basis and save me from the Harassment.

              Thanking you
              Your regards
              Anusree Dutta
              [protected]
              Aug 2, 2022
              Complaint marked as Resolved 
              TATA Capital customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2022
              TATA Capital Customer Care's response
              Hi,
              We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                N
                Narane Krishnamoorthy
                from Chennai, Tamil Nadu
                Jun 25, 2022
                Resolved
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                Resolved

                Home loan interest rates

                With reference to my Home loan account- 9451148.

                I have my existing home loan with Tata capital since 2015.
                My home loan interest rate is 9.45% whereas several other banks are offering around 7 % interest even with the recent increase in repo rate.

                When requested to reduce the interest rates they refused it.
                Need to know the possible ways to reduce the interest rates....
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                S
                sahalpp
                Jun 22, 2022
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                Resolved

                My name is sahal. I have applied for personal loan and for past 5 days its showing as post approval for data entry status. I was promised by Tata capital that they disburse the amount with in 1 day and i am still waiting .Please help to resolve.
                Aug 3, 2022
                Complaint marked as Resolved 
                TATA Capital customer support has been notified about the posted complaint.
                Verified Support
                Jun 24, 2022
                TATA Capital Customer Care's response
                Hi,
                We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                  M
                  Mangilal sencha
                  from hyderabad, Andhra Pradesh
                  Jun 18, 2022
                  Resolved
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                  Resolved

                  Emi over charged without a valid reason

                  Address: 8-1-112,shivaji nagar,secunderabad -500003

                  Loan account no :TCHHL[protected] i have applied for take over hosuing loan from lichfl to tata capital in march 2022 but some documents were pending from my side but even though the sales agent abdul hameed and ganesh fro banjara hills branch had my cheque without my knowledge and kept with them only and on 25/04/2022 they closed my existing loan of lichfl an then released the payment n 03/05/2022 now they people are asking me to pay...
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                  A
                  Aravindan Sakthivel
                  Jun 18, 2022
                  Resolved
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                  Resolved

                  Address: No 6A, 1st Floor, Centennial Square, Dr Ambedkar Salai Kodambakkam Chennai, Tamil Nadu - 600024

                  I have applied for a home loan and it got approved but later I closed the loan, even in the tata capital customer capital portal, it mentions the loan closed but on June 5 EMI amount was debited. I informed the customer care multiple they said the complaint[protected] was raised and highlighted from their side. but nothing happened yet it was over 2 weeks REFUND WAS NOT RECEIVED yet, I don't know why TATA capital was doing this even though RBI says if a customer amount has been credited with the fail status it should be returned within 24hrs. if I miss my payment I will be charged with interest. wasn't they should pay me interest if they have my money. And through the money they debited, I would have made some investment and got some returns, Because of their mistake I'm losing money here.
                  Jul 29, 2022
                  Complaint marked as Resolved 
                  TATA Capital customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 24, 2022
                  TATA Capital Customer Care's response
                  Hi,
                  We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                    P
                    p789
                    Jun 16, 2022
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                    Resolved

                    Address: Mumbai

                    I have applied for pre approved personal loan from TATA capital and all the documentation an all the formalities was completed from my end. But From last 12 days my personal loan application status is showing post approval data entry called lot of times to TATA capital customer care but the called never got connected to the customer care executive every time a pre recorder voice is saying that all our executive are busy . Every time when mailed them they ask more time to resolve the query They don't know how much time exact it will take. No one is giving any proper response. This is not expected from TATA group very poor service from TATA Capital. Please Do the needfull.
                    Jul 26, 2022
                    Complaint marked as Resolved 
                    TATA Capital customer support has been notified about the posted complaint.
                    Jun 19, 2022
                    Updated by p789
                    Hello Tata Capital I have not received any response from your end.
                    Verified Support
                    Jun 24, 2022
                    TATA Capital Customer Care's response
                    Hi,
                    We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                      D
                      Dr Sreedhara Chowdaiah
                      Jun 9, 2022
                      Resolved
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                      Resolved

                      Address: Bangalore

                      8974317 the clarification on Principal amount of Rs 37500,
                      I had called to customer care today at around 1 pm from registered mobile number [protected].
                      No proper communication and my problem not addressed.

                      I had made the payment of Rs 49912, with transaction reference number - 4155426,

                      Also bounce charges Rs 2360

                      Kindly provide me clarification.. Arrange for refund or deduct in outstanding loan amount.
                      Jul 17, 2022
                      Complaint marked as Resolved 
                      TATA Capital customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 16, 2022
                      TATA Capital Customer Care's response
                      Hi,
                      We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                        K
                        krovvidi
                        from Tanuku, Andhra Pradesh
                        Jun 8, 2022
                        Resolved
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                        Resolved

                        Address: 24-23-4/1,G2,Rama sai residency

                        Hi Sir/Madam,

                        Your executive taken documents for OD processing and login my OD application without taking proper opinion from Credit manager on 26/5/2022 eventhough your executive knows my credit inquiries are more February & March .

                        Then how your executive taken documents for OD processing if your executive knows my credit inquiries are more February & March and how your executive login my OD application without any information. Because of your executive mistake why i have bear loss as inquiry in CIBIL report.

                        I told your executive i need OD through balance transfer of existing personal loans and credit card outstanding balances. But your executive not understand my requirement.

                        I need rectification in CIBIL report regarding loss as inquiry on 26 th May 2022
                        Jul 10, 2022
                        Complaint marked as Resolved 
                        TATA Capital customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 09, 2022
                        TATA Capital Customer Care's response
                        Hi,
                        We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                          M
                          MANVI JOSHI
                          Jun 8, 2022
                          Resolved
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                          Resolved

                          I have not seen such a worst company. Tata Cliq is the worst app of century. First sell products in sale to customers, they will order and never send products and they will cancel your every order. They will never send you the product you will order. It's a good app for making people fool. I am never gonna recommend to anyone this app. I want my orders to deliver by 11 June. If product is not in stock, then it's not our problem. Send our product otherwise i will take strict action.
                          Jul 10, 2022
                          Complaint marked as Resolved 
                          TATA Capital customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 09, 2022
                          TATA Capital Customer Care's response
                          Hi,
                          This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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                            prnd
                            Jun 6, 2022
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                            Resolved

                            I had processed to avail pre-approved loan from Tata Capital on 30th April 2022. All the document and processes were finished successfully from my side.

                            Today it is 6th June 2022 (more than one month) and still have not received any disbursal. Because of this I haven't even applied with other bank.

                            I've contacted customer care number, sent emails multiple times — they saying it is "Under disbursal". I also filed Level 2 complaint at their site. Yet no response.

                            My application id - APPL12331826

                            Case id[protected]

                            I love Tata, has been its customer for years but this is quite frustrating. Please do the needful guys.
                            Jul 10, 2022
                            Complaint marked as Resolved 
                            TATA Capital customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 09, 2022
                            TATA Capital Customer Care's response
                            Hi,
                            We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                              vshobha
                              from Chennai, Tamil Nadu
                              Jun 2, 2022
                              Resolved
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                              Resolved

                              From last 10 days my personal loan application status is showing documents submitted. Mailed lot of times to tata capital customer care but they replied telling post approval documents need to given based on which loan disbursal will be done. Their sales representative will give a call regarding it but yet no calls received .also customer care number cannot be connected.
                              Jul 6, 2022
                              Complaint marked as Resolved 
                              TATA Capital customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 03, 2022
                              TATA Capital Customer Care's response
                              Hi,
                              We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                                M
                                MANVI JOSHI
                                Jun 1, 2022
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                                There was a sale on tata Cliq, we ordered and it was confirmed. But after a week, they called us and said we can't deliver your order... How stupid.. We ordered because we had trust on them as it is of tata.. but didn't expected this from tata.. we were waiting for our order but then they said we will not deliver... If they don't want to deliver or sell at low price, then why they post such deals on their app and make us fool? take action plz...
                                TATA Capital customer support has been notified about the posted complaint.
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