TATA Capital Complaints & Reviews

My carloan need to be deducted an EMI on everymonth 9 date but, January 2011 they did not deducted yet and they told us that no errors in my loanhence need not to worry. Please Tell us how can I escalate this to make them aware. As I called local Tata capital manage, complained to their e-mail '[protected]@tatacapital.com' and also to their toll free number. Simply they were not deducting and not telling the reason. Please help in this regards

I have taken Loan on Secunderabad branch and my loan number is [protected]

Thanks and regards

VJR

Dear Sir ,
I Rasheeduddin. Native of Korutla , Distrcit Karimnager, Date of Birth.[protected]. PAN NO AEKPR6096K, I have cleared my personal loan in feb 2009 account no is [protected], and the other loan which i have been guaranter was cleared in Aug 2010 account no is [protected].(Amballa Ramesh) . So please kindly request you to clear the my overdues. and send the reports to tata capitals india limited Hyderabad. please send clear reports as soon as possible , Thanking you sir .

Yours Faithfully . Mohd,Rasheeduddin. mobile no is [protected]
control No.[protected]

We applied for balance transfer of our home loan with M/s. Tata Capital. They initially asked for a non-refundable loan processing fee of Rs. 2758/- however while collecting the repayment capacity documents they collected Rs.5000/- (approx.) we were assured that unless the credit manager OK s the proposal the cheque will not be deposited.
Upon our tedious follow-up, we were informed that our loan application cannot be processed due to lack of consistent repayment track. Kindly note that our CIBIL rating is almost 80% but it is not considered.
Now they are refusing to refund the loan processing fees on the pretext of property valuation services given by them.
We are neither given any receipt of the said fees, nor are we given any report. When enquired they simply deny to issue any report or break-up of the fees.

This denotes that TATA CAPITAL contacts potential loan buyers, collects all financial documents from the applicant, and after collecting the processing fees [the basis of its calculation is also not explained] does not take the responsibility of submitting the reason for not processing the loan, nor does it refund the amount.

This means we are paying Rs. 5000/- to Tata Capital just to read our financial documents?

Kindly advise for further plan of action,
regards,
Vagal A. S.
[protected]@mtnl.net.in

1.Fraud done by one of their collection department executive of one month EMI(Dec 2008) by giving me fake reciept
2.ECS bouncing back in my Standard charter account because of disagreement between Tata Capital and Std chaarter Bank But they have levying bouncing charge on my account.
3. Finally lodge complaint in loansupport @tatacapital.com and taken follow up for the regional branch head Sachin Kwatra for more than three month no action was taken.
4. As I have closed my account in Standard charter there collection department executive is collecting the check of each month. But after this complai they have sent the executive for collecting EMI. and this is happening for last nine months. Now they have taken away my car.

tata capital people at pune make their own company policies regardless to the laws of our country. mr. vikram rao working for tata capital in pune tells me that i cannot foreclose my home loan which i have taken from tata capital. to make matters worse even tata capital people at their head office in mumbai have still not taken any action against him. he even threatened my parents and warned them that we cannot foreclose our home loan. no customer service whatsoever. tatas name gone down the drain for me. what a shame.

There is an executive Mr. Sumit in Tata Capital. I applied for personal loan 3,50,000/- and he ( Sumit ) started the process. On 12th of This month He collect all the documents and Rs.1500/- ( Processing charge) + Rs. 10924/- ( the 1st EMI in advance). He told me that my loan is approved. For last 10 days he is saying that loan amount will be transfer today - today and today but it is not happened. Now he is not picking up my call and not ready to make a meeting.

I am holding TATA credit card. have used it and accumulated quite a good qty of reward points. BUT TATA credit company is not providing the Empower card for redemtion of these points. Without the Empower card I can not do the redemtion.
Am calling the company every time since last 4 years,they says they can not provide card due to some technical problem.

I am very surpised to know, that TATA can not fix this technical problem since last four years. I am fed up of there answers now.

On top of this, due to there system design, my reward points get reduced every month. I have to call them to make it the original number.

TATA officers can you do somthing on this?

Hi Team,

I got a renew card on December 2010, but never used that credit card and before that i have cleared all my payments and made the balance nil.

However, when i went for a shopping for my sister marriage the card got decline with a error card not accepted. After that the CS guys asked me to take the replacement of the card with a charge of Rs.100.00. And i agreed. But for that replacement of the card they have taken my new office address which is at Hitec City at IT Raheja Park, BA continuum solutions Pvt Ltd. till date they have not send my credit card neither at my home address nor at my office address.

I'm working at night shift and they are calling at time for my verification. And instead of calling at the ext they are asking with the security guard with my name whether i'm working there or not. I told them clearly that i'm working at night shift, and if you want to verify me then come at evening or call me at the ext at evening time. But they want bit bush for nothing ..

And today when i'm trying to call the customer care number its says its switched off.. What a rubbish thing it is..!!

I just want my credit card.. if iive not done any fraud neither i was delinquency in making payment then why i'm not getting my credit card.

Shibu Tirkey
[protected]

Hi,



I like to surrender credit card of TATA with immediate effect, below are the details for your reference –



TATA Credit Card No – [protected]



Provide me confirmation for the same.



TX,



Bishir Gogari

Dear sir

Ref: Credit Card No. [protected]

I have relocated from Mumbai to Bengaluru in April 2010 and intimated the address change request to Tata cards via email on 29th April 2010 and was reverted on 3rd May 2010 that the records have been updated.

I have made payment of Rs.45000 on 29th April 2010 for the amounts due and the cheque was returned by the Bank on 4th May 2010 due to technical reasons. The collection agent called me on 5th May 2010 and forced me to pay Rs.45000 again and assured me that the returned cheque would be sent to my residential address. Unfortunately, both the cheques got presented and monies drawn out of my account. While I pressed for refund of Rs.45000 paid second time, they claimed that my address change request sent on 29th April 2010 is pending and until that is sorted out they would not refund the money.

Various follow ups by mail and phone is of no use and still on 7th June 2010 I have not got my amount refunded. I have been put under severe financial burden due to the above amount held up and the kind of mental torture I have undergone can't be expressed in words. I had to borrow from my relatives for honouring the EMIs due on 10th May 2010 and for daily expenses.

I sincerely pray that your organization would help me in getting the refund and teach a lesson to the bureaucracy of Tata credit card by levying a penalty of atleast 100 times the amount to be refunded. Please help me.

Sincere regards,

Balasubramanian G R
[protected]

Not received Payment


Sir,
I am here to complaint about the irresponsible, negligent behavior of people inside Tata capitals ltd.
I have booked a car (Chevy BEAT)in ARAS motors Madurai On 4-2-2010. The motor company arranged finance for us Through Tata capital ,we have produced initially all necessary documents asked by the TCL executive and they have agreed to finance us and said there was absolute no problem regarding the documents . Being a central Govt employee I gave my 3 pay slips, 6months bank balance particulars, 11 bank cheques, 2years IT copies and a four lakh worth property deed and every details asked by Tata capital and after two days they said all verification is done and we will hand over the cheque as soon as the ordered car arrive and ECS was also cleared from my state bank account to TCL. On 8-3-2010 the car arrived and since that day we are waiting for the cheque ,asking the personals of TCL they said we will give the cheque please wait everything is done we also are waiting for cheque to be arrived from Mumbai office and at that time we were pressurized from ARAS motors to take back our booked car we just blindly said that cheque is arriving seeing all the progression made by the executive but at the last moment the Branch manager Mr.Nirmal Sebastin did not pass on the cheque for this we approached him through phone and asked him what happened but without knowing that he is talking to a customer He vaguely asked for a letter from my Railway Dept stating my salary account to be credited directly to the bank we use(this is just a plain request letter from my side to my superior Officer There is no proper official procedure in railways for this kind of personal request from an employee)
I explained this to Mr.Nirmal that this cannot be a formal letter just I can get from my superior officer .Is that so important for TCL to release my cheque ? I asked , He said that even a simple letter from your clerk is enough for me to release the cheque (by this he misguided me) to get the letter unofficially and just for formality sake knowing that this is lawfully incorrect I somehow spoke to my railway authorities and made an official request via proper channel and I agreed to get that letter ,then I asked Mr.Nirmal why didn’t you asked me initially during the process time itself but he just gave me lame excuses.
In the meantime from ARAS motors they intimated that they are going to increase the car price according to the budget from next day Knowing this Mr.Nirmal lethargically answered that I have to pay the extra amount Not knowing that TCL is responsible for the delayed delivery of payment only I am pushed to pay the extra amount ,finally he agreed that if I produced the letter from my office I will get the cheque by Monday[protected]and all the process will be finished and the car will be delivered on Monday itself . But I produced the copy of the letter from railways to TCL on Friday[protected] itself directly to the executive Mr.Sajith in my railways office itself . The same was given by Sajith in the TCL office. At about 8pm on the same day two persons came to my home for a verification and finally promised us to deliver the car on Monday. But today(monday) there is still no proper response from the TCL ltd concerning the issue I called the manager but without any liability and understanding my need of the hour he answered that it will take time for me to just to enquire about our issue .Now we as a family are feeling embarrassed to even contact the ARAS motor people we are pushed to the situation of just cancelling the plan of buying the car in anyways. If the documents are not right Mr.Nirmal would have told us in the beginning itself so we would have gone to some other better car finance company who needed no extra documents like this silly letter and all and buy now we would have been driving Our car. But now all are documents are with TCL my agreement, cheques, ECS all mentioned above.
Still I don’t have any proper answer from the branch manager for our loan release .We regret approaching TCL finally because of people like this who are reckless now we have a very bad reputation towards TCL services.
Manager Mr.Nirmal is not having any concern about customers need and there is no proper reply for our problem from TCl ltd so far . Even though I booked the car before budget now I have to pay an extra amount to buy that car this is because of finance Ltd we are now ashamed our car is there in garage standing for one week and I disturbed a lot about this issue
I believe that this mail will follow a proper responsive action from the management of TCl . And this issue has to be investigated deeply so that innocent peoples like us will have a good benefit and Good opinion about your company.

Thank you
V.T.Helen.

Dear Team,
Please help me out as I am unable to solve my problem which was occurred last Friday that is 19/02/2010 when my car was forcefully taken by the recovery team of TATA CAPITAL. Due to some serious medical emergency I was not able to repay my loan for 4 months, as my mother was ill. After the recovery I spoke to the local TATA CAPITAL official for the payment of my outstanding amount, but they informed me that my case is only possible when I make the complete payment. But now a days this not possible for me to make the whole payment. But I am ready to pay the outstanding due amount. Please advise me to get my car back. I can assure that I will pay my remaining EMI regularly afterwards.
My loan No is: [protected]
Name: Hemanta Hazarika
Registration No of Vehicle: AS 01 AH 3388.
I am very much hopeful that I will receive a positive response from your end.

Regards,
Hemanta Hazarika

Dear Sir,
I am Manoj Kumar befor some days i have recieved a lettet
from Tata Capital Bank and also from a advocate. Both of
them written about a loan.But i have to taken any loan from
your bank .They mention about a loan no [protected].
As i know i gave my document to Mr.Tarun in Feroz
Gandhi market Ludhiana <punjab> regarding my car loan he told me that
it might take some days but i had to pay my car prize to owner so i sold my car befor loan approved
i confirmed Tarun about this but next day he wanted 2000 Rs to give my document
back i gave him 2000Rs I did not give my car's document to him because i do not
need loan at that time I told him that i want my all document back He told me that
i ill give all document within 2-3 days but he did not give me documents .after
that i went to him many days but he did not give any response.after i went to Australia
he also paid one installment by himself As i told i recieved a letter
regarding loan i surprised to know about this . I did not take any loan From your bank .
So i hope you ill take any action about this matter on Mr.Tarun or in your bank


Thanking You
Manoj Kumar

sir,
I Nilay khandelwal have done my training in Tata capital,bangalore for 7 months but i have not received any training certificate, I have also not received any remuneration also.
so sir, i have to lodge a complain against Tata capital.

thank you

Hello sir/mam,

I have made a settlement of my tata credit card (Powered by SBI) on 3 Months ago. They said that after clearling the cheque they will send me a NOC letter and No dues letter.The cheque has been cleared and reflected in my statement. I have raised a complaint to tata customer care. they said that they will send me a email on the same. but as far as now i havent received the letter (Complaint #[protected]. Please do the need full.

Respected Sir

We are one of the leading Direct selling agent in Chennai for Tata Capital for Personal Loan and Business Loans. We run the business in the name at style of ADVANCED SOLUTIONS. As your ASM Nirmal Sebastian(nirmal.[protected]@tatacapital.com ) ([protected]) was unable to generate code for us till may 08 and also after may 08 they asked us to book the business in the name of Value chain Associate. This was done for various reason known only to Tata Capital and Mr Nirmal. But unfortunately we have not received payment from either of them (tata capital and Value chain. We are yet to receive payment for the business done during the month of September and October 2008. The out standing amount is approximately 1.5 lakhs .When contacted Tata Capital and the other channel we were told that the payment is in hold and tata capital has not made the payment as there were too many delinquent and skip cases.

When we contacted Mr.Nirmal and Ritesh Singla [mailto:ritesh.[protected]@tatacapital.com] for further info we were asked to collect the payment for all the delinquent cases. Though Value chain associates had large number of delinquent and skip cases, we had only one delinquent case and even that customer was contacted and he has started making payments. Even after this our payment was not released as there we still bounce customer in Value chain Associates cases. Now we are being penalized for reasons not pertaining to us. For mistakes done by Tata capital and their staffs by not opening an business code for us and booking business in other code even after code was generated for us, we were forced to layoff our staffs due to short of working capital.

Till now we are begging for the payment with nirmal (ASM) and Ritesh Singla and the worst part is we don’t even get an responsible answer.

Request you to do the needful.

Thanks and regards
Rajesh
[protected]
Advanced solutions

dear all

This is pankaj kharey from rishra (wb), i am user of tata credit card my card num is [protected].I issued a chq o[censored]TI abk(axis bank) on[protected] amt 2378/- for my credit card bill, still the said chq is not clear from my axis bank account. and the current due is very high about near 7600/- rs which i am unable to pay.I will be paying the actual due amt.any day kindly contact me and help other i have to complain to banking ombudsman for the same. I am having a scan copy of chq.Kindly note my mob num [protected].i have deposited the said chq at SBI Rishra branch.the customer care officer is telling i have not deposited any chq.

Thanks & Regards
Pankaj Kharey

We stay in Bangalore, Need details of TATA Credit card Drop Boxes.

I availed of an auto loan (Misfortune on my part) from Chembur branch . Because of the totally unprofessional services from their end, I foreclosed my loan and made payments of Rs 581857/- dated September 26, 2008. I was told by the operations team at chembur that I would get my foreclosure certificate within 10 working days which I never got inspite of following up with some of the operations folks namely Mr Shivshankar and one of their sales guy (Mr Gaurav Garg). I relocated to Bangalore and sent my complete correspondence address to Mr Gaurav Garg alomost a month back and he promised to get the certificates and my post dated cheques sent as soon as possible. But even after following up for more than a month, I have not received my loan closure certificate, my post dated cheque worth 6 lakhs. And to add to the woes, I see that TATA CAPITAL has again done an ECS on 10th November amounting to Rs 13656/- and another ECS on 11th October of Rs 13656/-.
Now even though I paid a loan foreclosure penalty and all the outstanding principle to TATA CAPITAL alomost 2 months back, they have yet not closed my account and they are continuing to do an ECS from my account for the last 2 months.
I have tried calling their officials multiple times but no one is helping on the issue. Now I am in Bangalore and dont know what to do.

Regards
Neeraj Kumar
Contract Number: [protected]
Mobile Number: [protected]

I am writing this letter with a great surprise and sorrow that evn after my repeated complaints that I am not receiving bills but no body cares exept leving the panelties. And today it is extreem when talk to customer care at 01-15 pm Mr Harprataap singh talk to me like a begger, I sware if he is my employee I just kick him out immediately. Now after lotts of harrasment I humbly request to please cancell my above credit card with immediate effect but I am ready to pay all the dues immediately but I am unable to pay such panalities. I do hope that you must consider my request and do the needful and oblige.
Ashwani Kumar
[protected]