Tata Communications Complaints & Reviews

Hello,

This concerns our internet connection under the username: [protected]@vsnl.net.

I have suffered so much at the hands of Tata Communications’customer care representatives that I actually don’t know where to begindescribing my predicament.

We have been experiencing problems with the connectivitysince 1 week and from the past 3 days there is no internet connection. Ours isa business enterprise...

I have been struggling to get a high speed broadband connection from Tata communications limited. It is just turning out to be a nightmare.

I initiated an email enquiry regarding a new connection on April 5th 2012. I finally managed to get someone home to collect the documents on April 16th 2012. He stated that I needed to pay 1 months rent in advance to avoid the security deposit + installation charges.

...

Hi All,

This mail was marked to many departments of TATA because of the pathetic customer grievance cell and there is no response since past few days. I have also escalated this issue to Mr. Anil Kumar Sardana (Managing Director - Tata Teleservices Ltd)

My internet account number is[protected] and these are all the complain ticket#[protected],[protected],[protected]

I have a Tata Internet connection...

hello this is karthik
we innovativesoftwaresolutions registered a domain & webhosting on 26 feb 2012 after 15 days by making so many calls to customer care the
website is started after 2 days it was not loading bcz of some reason i raised a complaint regarding that but till today ie 28 march 2012 the problem is not solved and there is no reply and response from customer care.

i request not to take any...

Hello

My name is Kiran, i have been using TATA communications broad band service since 2 months. While taking the connection i have explained the representative that i would be shifting my home after two months and TATA will have to shift the connection to my new house and the TATA representative agreed with that and they also said that the process is very easy only thing i have to do is i can call him and let him know the...

I am having TATA Communications SME Broadband connection. I am facing connectivity problem in every alternate days. After calling customer support they are switch on the internet connection. I think they are controlling internet broadband connection. They may switch off and switch on the internet connection giving trouble to the customer. How the internet connection is switch on after giving telephonic call to customer support ? This...

I am Dinesh kumar- Very new customer which purchase TATA Wimax broadband service on 18th Feb 2012.
1) Excutive name- Vishal (Sales executive) , Phone no- [protected]

First day he met with me and promise for all support in any case, He offer me - for first 4 Month advance bill payment and No installation charges will taken.
AS I am professional software engineer and I always needs high speed internet connection...

I got Tata broadband for 3 months 2 years back, since I was working from home for my company. However, I noticed that I was not able to connect to my office VPN using tata internet, after a 100 calls to customer care, the issue was still not resolved, so I decided to go with a different service provider. I called up Tata customer care and asked them to disconnect and take back the routers and other devices. They disconnected internet, but...

Complain No.13871872 dated : 28.07.2011.

I was having problem with connection for 1 month and TATA was unable to solve the same and they informed me that they will refund the balance amount within 45 days of termination. Almost 6 months have been passed I havent received my refund. I have called up customer care and nodal officer so many times, but no response. What a worst company.

Can anyone help me in...

One fake invitation letter has been received by my daughter. As it is suspicious, she had forwarded the scanned copy of the letter me.
1. The contact numbers are not working.
2. There is no land line numbers.
3. This is for the first time some one is asking to deposit Rs.8,300/- as secured deposit and after atht they will be sending the Flt tickets etc and also one accompany is allowed.
4. The bank a/c etc were...

the INCOMING e mails have been a problem for the last 48 hrs since 12-01-12, and on follow up on 14-01-12, by 1020 hrs we have been told to wait for another 72 hrs, our business is getting effected, would request you to please take up with them and restore our incoming e mails right away, or suitable action be taken on them to compensate us for
loss in business

regards
SUNIL KUMBHAT
KUMAR BROTHERS br...

TATA Communications Broadband services has harassed me by lying, making me wait day after day, behaving rudely, and has committed fraud by taking more money. Till now there is no connection and no response from the customer care team (including the nodal officers). My service request and refund request seem to have gone unheard. Its entire episode is now almost a month long.

I am copy pasting the communication with their customer...

I contacted Mr. Akbar about broadband services and was told by him that i needed to pay Rs 2000 and i would get broadband installed and free 2 months connection and he gave us contact # of Mr. Matheen.

When i met Mr. Matheen the next day for registration i was told that the plan mentioned to me was not available so i told him that i will not register but then he sent me a message that same evening that the plan was approved...

We had purchased a domain name from Tata Communications (VSNL) in 2007 and Business mail service in early 2008 for email ids under domain name "hytechcommunications.co.in" The business mail service was being renewed annually and last renewal was in March 2011. Our domain name was purchased for 5 years and is ours till december 2012.
On 8th August 2011 we noticed that we were not able to send or receive emails and we contacted...

called for confirmation and had abuse in slang language. I dont think that a profetional person will behave like this. I have seen many complain on this company (tata india ltd) how can tata is quite they are freely using their logo to mislead the peoples and abolishing the TATA co's logo. see guies its still happening resently on of my friend have got a mail from same company name i have attached the snap shot of that please go through...

Fake Offer letter
I have got a mail from company HRD interview on[protected] , the fake offer letter has been send to my id and they requesting for Rs8250 for security deposit .. the message given below has i got in my inbox ... they have mentioned phone number also ...

The e-mail matter is as below and request you to take necessary action against them.


On Mon, 02 May 2011 06:40:07 +0530 "Company...

I had requested for a disconnection on 5th Jan for which i already had a autoreply from their customer card but TATA has been saying that i raised the request on 12th Jan... The Customer Service says that i had requested it on 12th Jan, I had sent them screenshots of email by me and Autoreplies of their CS and still they don't agree to that.... If i have received a AutoReply from tatacommunications then there must be a log of it. I have...

Have requested for TATA broadband connection on 22nd Mar'11 and a sales guy Mr. Ajay Kumar Yadav and his contact no. is [protected], came from the comany TATA Communications, noida sec-10 office and after inspecting he commited that internet broadband connection can be installed easily here and took all the cheque and all the necessary documents from us...very next day engineer came and check the site and told us connection can't...

have received a e-mail from HRD intimating that TATA INDIA LIMITED- your resume has been selected online, kindly download your offer letter. i got a letter that was asking for Rs. 10250/- as security deposit.the person has told me to deposit the money in the branch of DISTRIC Mercantile Bank in the name of Mr.subhash Harshvardhan A/c[protected] & the last date of security deposit in the bank is 27/12/2010. i want to know that is this...

This is for all to know that we JK Infotech-Inc from kolkata are a contact center and were using VOIP service from TATA Communications. But are very sorry to say that i am very much annoyed and frustrated with the service. Their TERRITORY MANAGER (SALES) MR RAMKRISHNA DASGUPTA badly misbehaved with us and irrespective of VOIP line got disconnected and did not repair the line for which we had a terrible loss in business for the day and on...