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Tata Communications Complaints & Reviews

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Updated: Feb 11, 2024
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N
nez247
from Gurgaon, Haryana
Jun 1, 2012
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Address: Delhi

Hello,

This concerns our internet connection under the username: [protected]@vsnl.net.

I have suffered so much at the hands of Tata Communications’customer care representatives that I actually don’t know where to begindescribing my predicament.

We have been experiencing problems with the connectivitysince 1 week and from the past 3 days there is no internet connection. Ours isa business enterprise where being online in one of the most importantprerequisites.

I have registered a complaint so many times and nothing hashappened to rectify the problem as yet. Your customer service people have made noeffort in helping us and that coming from an organization swearing upon goingan extra mile for customer service and satisfaction is very disappointing .

The complaint number registered today is: 14582886

Two numbers of complaint vendors were forwarded to me:

1. 66255517 Gulzar

2. [protected](name not known)

And both of them are annoyingly indifferent towards ourcomplaint. I am currently not in Delhi and have been trying to get in contactwith these two people and I have been put on hold indefinitely, hung up on,been spoken to rudely or simply blanked.

We have been losing out on our business and revenue since somany days and Tata Communications is doing nothing about it.

The list goes on and on and therefore, my anger,helplessness and irritation know no bounds.

I NEED THIS SORTED AT THE EARLIEST AS I WILL NOT PAY FORSOMEONE ELSE’S INCOMPETENCY, MISCOMMUNICATION AND MISBEHAVIOUR. I NEED COMPENSATION FOR MYREVENUE LOST. I NEED TO KNOW WHAT WILL BE DONE REGARDING THIS AS WE HAVE ALWAYSBEEN DELIGENT CUSTOMERS.

I INTEND TO TAKE THIS FURTHER BECAUSE OF THE ILL-TREATMENT AND LOSS I SUFFERED BECAUSE OF TATA COMMUNICATIONS.

HOPE YOU WILL TAKE THIS ON HIGH PRIORITY.
Aug 13, 2020
Complaint marked as Resolved 
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    J
    jeyvi
    from Ernakulam, Kerala
    Apr 27, 2012
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    Address: Chennai, Tamil Nadu

    I have been struggling to get a high speed broadband connection from Tata communications limited. It is just turning out to be a nightmare.

    I initiated an email enquiry regarding a new connection on April 5th 2012. I finally managed to get someone home to collect the documents on April 16th 2012. He stated that I needed to pay 1 months rent in advance to avoid the security deposit + installation charges.

    They promised me that the connection will be provided in 3 working days. When I enquired on the 4th day, they said they were waiting for the approval for laying the fiber optic cable to my house and it should be ready in the beginning of next week.

    After a couple of days, the TCL representative called me again to say that they wanted an additional payment of 1 extra month (because there is bigger infrastructure cost). Once I pay that they promised me that the connection will be available in 3 days.

    Since I had already paid my first month, I agreed to pay the additional amount ( I actually paid for 4 months upfront to get 1 month service free) on April 24th.

    They promised to get me the connection by April 26th. When I followed up with them, they sent a lineman to run a cable inside the house. Once he was done, they promised me that the engineer will come with the modem to set up the connection. It is been 2 days and numerous phone calls and it has not happened yet.

    DO NOT pay any money upfront. This just seems to be a very bad customer service department. I must have made 30 calls to them and they never return the calls.
    Aug 13, 2020
    Complaint marked as Resolved 

    Tata Communications Ltd — Regarding broadband connection

    This regarding my broadband connection cancelation,due to non availability of connection in my area.And i was told that i would be refunded my balance amount , but till date i have not recieved any refund.
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      V
      vickyrangani
      from Mumbai, Maharashtra
      Apr 17, 2012
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      Address: Mumbai City, Maharashtra

      Hi All,

      This mail was marked to many departments of TATA because of the pathetic customer grievance cell and there is no response since past few days. I have also escalated this issue to Mr. Anil Kumar Sardana (Managing Director - Tata Teleservices Ltd)

      My internet account number is[protected] and these are all the complain ticket#[protected],[protected],[protected]

      I have a Tata Internet connection and i have been facing an issue since February 2012. If somebody from Tata had taken some keen interest in solving it earlier this issue should had not gone out of hands. I am sorry to say I have been CHEATED and LIED twice from Tata representatives.

      Since 2 years i have a Tata DSL DS 212 B3G1F-399 plan and been paying on time. I had made my last payment in December 2011 of Rs 1320 for four months, its an advance rental plan wherein I could use my internet connection till 26th February 2012. I got a call from the rep in Jan 2012 that you could change your plan to DS413-ADSL-512kbps-599 with just Rs 100 more cost to your original plan wherein you can pay for three months and get one month free. I said YES because there was only Rs 100 more to my existing plan. In Feb 2012 i received a bill of Rs 2900 for which i realized that the plan was for only three months and one month free was not a part of it.

      So therefore during first week of Feb 2012 i called up and emailed concerned departments to change the new plan to my old plan and to NULLIFY the new bill and to send me a bill for my old plan. ALL THIS WHILE MY OLD PLAN WAS GOING ON TILL 26TH FEB. So i said just give me the bill of my old plan wherein i could make future payment of my existing plan.

      But to my surprise NO ONE from Tata could solve such a simple issue. They could have just given me a new bill of my old plan and I could have continued after 26th Feb as normal. All Feb and March i was trying to solve this issue and my Father had to visit Tata gallery also to just make them explain the issue. Nobody could take the onus and solve this issue and at the end in second week of March i had to mail to discontinue my connection so that I am not penalized for using the internet more than 26th Feb.

      On March 12 the internet was disconnected and I had lost hopes of solving the issue. For one month i had received a couple of calls from recovery agent to clear the outstanding amount but i clearly mentioned them that the bill was an advance rental bill for which i will not pay because I have not used it. So to make it simple and clear just because of pathetic customer care at TATA i had to cancel my connection.

      To top it up on 10th April 2012 i received a call from Maker company rep which is an outsourcing agent for TATA that if I pay Rs 1320 then they will start my old connection plan. THIS AMOUNT IS WHAT I USED TO PAY FOR MY ORIGINAL PLAN. The representative told me that we will start again your connection if you make the payment and then you can use your old plan. The rep also told that the minimum speed at TATA has increased from 128kbps to 512kbps so with your new plan you will get 512kbps speed. After a lot of assurance from the rep i agreed to it informed to make the payment. The rep told me that if I could pay today itself then only the connection can be started. I made the payment by cheque on 10th April itself to one of the collection guys who was sent to my house. The rep informed me that the connection will start in a day and she guarantees that there would be no issue.

      To my surprise the internet is not started till date and when i call the TATA customer care i get an answer that you need to make the balance payment of your previous bill and that the collection people LIED to YOU about starting your old plan.

      I am furious now that twice have been CHEATED by TATA on such a small issue.

      For this issue my father who is a senior citizen had to visit the TATA gallery twice and so many times he has called up to complain and check the status. My father had to go bear all the mental strss just to solve this issue. I am really really angry on the way this issue was handled. I just don't know why cant anyone from TATA take the onus of solving this issue and to make sure that these things does not happen with other customer too.

      This issue was mailed earlier to the NODAL office but had no response from them too, just cant understand why do you have departments and mention on bill for issues mail to this address and still does not have the courtesy to to reply to your emails. Please stop fooling people and wasting their time in raising complaints at various departments. I have all the proofs of on what date i have mailed to what departments and also in your records you would have all my calling details.

      If this issue is not solved by 18th April I will take up this issue to Public Grievances Cell of DOT and National Consumer Helpline.

      Regards,
      Vivek Sadarangani
      [protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
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        K
        koppewar
        from Hyderabad, Telangana
        Mar 28, 2012
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        Address: Rangareddy, Andhra Pradesh

        hello this is karthik
        we innovativesoftwaresolutions registered a domain & webhosting on 26 feb 2012 after 15 days by making so many calls to customer care the
        website is started after 2 days it was not loading bcz of some reason i raised a complaint regarding that but till today ie 28 march 2012 the problem is not solved and there is no reply and response from customer care.

        i request not to take any services from tata communications.
        Aug 13, 2020
        Complaint marked as Resolved 
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          G
          gkiran.ch
          Mar 13, 2012
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          Address: Bangalore, Karnataka

          Hello

          My name is Kiran, i have been using TATA communications broad band service since 2 months. While taking the connection i have explained the representative that i would be shifting my home after two months and TATA will have to shift the connection to my new house and the TATA representative agreed with that and they also said that the process is very easy only thing i have to do is i can call him and let him know the new address he would take care of it.

          I have shifted my house and i have done the same thing as the representative told me, i have called him and explained the situation he listened and asked me to call the customer care at[protected]. I have called the tata customer care and explained them the situation and they have asked him to lgoin to the online portal and make a request for shifting of connection, as advised i have raised a case 14389698
          with tata communications through online and initially i was told that it would take only 48 hours to shift the connection. I had waited for 48 hours and called them back and then they said it would take 98 hours then i had waited for 98 hours in between i made lot of call to the customer care and they tell only one thing and that "Your ticket is in progress" now that its been 1 week and i don't have internet connection.

          I am calling tata customer care but they tell only one thing and that i have to wait and someone would call me before coming to my home but honestly i have never receied any call from anyone.
          I had applied this connection so that i would access my office network for emergency issues and now that i don't have internet connection all the issues i am suppose to handle from home is not happening and this creates a bad impact before my boss asking for excuses every day at work which is anoying.

          It would be great if someone could help me out to get the connection as soon as possible as i have paid 4 months rental at a time.

          My user id : gkiran_ch


          Thanks
          -Kiran
          Aug 13, 2020
          Complaint marked as Resolved 
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            L
            lvnath2011
            Feb 23, 2012
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            Address: Vadodara, Gujarat

            I am having TATA Communications SME Broadband connection. I am facing connectivity problem in every alternate days. After calling customer support they are switch on the internet connection. I think they are controlling internet broadband connection. They may switch off and switch on the internet connection giving trouble to the customer. How the internet connection is switch on after giving telephonic call to customer support ? This is not fare deal. This is to be rectified. It is my humble request that customer should not be given trouble in any cost.
            Aug 13, 2020
            Complaint marked as Resolved 
            TATA provides the worst internet services. I called their customer service may times. all I heard is 'power is down', 'server is down', "Why TATA is still UP". I would not recommend TATA broadband connection to SMEs. Go for some one else who can provide you good customer service. TATA's executive are rude, they dont even listen to you. Giving false commitment is their hobby. DONT USE IT . I AM NOT TATA's Competitor...

            Rupesh Raut
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              D
              Denishverma
              from Delhi, Delhi
              Feb 20, 2012
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              Address: West Delhi, Delhi

              I am Dinesh kumar- Very new customer which purchase TATA Wimax broadband service on 18th Feb 2012.
              1) Excutive name- Vishal (Sales executive) , Phone no- [protected]

              First day he met with me and promise for all support in any case, He offer me - for first 4 Month advance bill payment and No installation charges will taken.
              AS I am professional software engineer and I always needs high speed internet connection then - I accept his offer for long term. I give my all genuine documents as well payment too.

              Later next day , Tata other installation work process started and they do all work.
              Today - on 20Feb2012 - only 1 day later, whenever I started my internet then - that adapter was not working.
              -- Whenever I checked this all connections then i saw - its old adapter , its loooks very old like scratched and very dirty in looks.
              On the other hand , i tried to connect it properly , but it was not working. I really dont know- why it was not working?

              Then I tried to call to Vishal (Sales executive). I told him all problems, because, he give me connection and I know him only in this deal.

              But he respond me -
              - I really cant help you in this case because , I am in sales and you just complaint to 60607070.
              - I complaint there- and complaint number is[protected]. , Date: 20Feb2012 .
              - Later , I also call VISHAL (Sales executive) He said - I am sorry , I cant help you and whenever i told him that - The Adapter is Old and not brand new then Vishal told me- We give you free installation and we never do Brand New Adapter.

              WHat was that -
              I purchase first time TATA communication broadband with advance payment - and - he said - they provide used devices in their services.

              What a stupid thing with TATA communication or with this - Stupid Sales Executive - VISHAL.


              Secondly, I need to use this broadband connection for LAN Server with networking , and whenever I discuss with VISHAL then - He again told me- I cant do because I dont do this work. He said- you should go for this privately and ask to any network engineer,
              What a stupid thing -

              An Internet service provider company always provide networking service. But according to VISHAL (Sales executive) they never .

              I would like to complaint about it to TATA Communications - New Delhi .

              I need your action with in 24 hours otherwise - refund my all money , I can purchase Reliance or any other internet connection.

              I trust on Vishal which is really stupid guy - and I give me advanced payment of 4 months.

              But now - if with in 24hours , my internet would not work , then I need to request you TATA communications , to make refund and I never use your service.


              Thank you !!!

              For any query - you can call me

              Regards
              Dinesh
              [protected]
              Complaint marked as Resolved 
              Fixed...its finished now... Not satisfied with TATA service... its long time being. Never prefer this choice... as u know TATA wimax closed in india now.
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                A
                ananthi_jairaj
                from Bengaluru, Karnataka
                Feb 18, 2012
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                Address: Bangalore, Karnataka

                I got Tata broadband for 3 months 2 years back, since I was working from home for my company. However, I noticed that I was not able to connect to my office VPN using tata internet, after a 100 calls to customer care, the issue was still not resolved, so I decided to go with a different service provider. I called up Tata customer care and asked them to disconnect and take back the routers and other devices. They disconnected internet, but no one came to collect any items. So, after a month or so, I removed the wires and called up customer care and asked them to send me disconnect confirmation. They sent a person to my house who took the router and left saying all dues are settled and there is no further payment to be made.

                Now, after 2 years, I receive a legal notice asking me to appear before Lok Adalat asking me to make pending payment.

                Any help here is appreciated...my phone no. is +91-[protected].
                Aug 13, 2020
                Complaint marked as Resolved 
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                  H
                  heercomm
                  from Mumbai, Maharashtra
                  Jan 31, 2012
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                  Address: Vadodara, Gujarat

                  Complain No.13871872 dated : 28.07.2011.

                  I was having problem with connection for 1 month and TATA was unable to solve the same and they informed me that they will refund the balance amount within 45 days of termination. Almost 6 months have been passed I havent received my refund. I have called up customer care and nodal officer so many times, but no response. What a worst company.

                  Can anyone help me in this matter?
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                    K
                    K Rambabu
                    from Delhi, Delhi
                    Jan 16, 2012
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                    Address: Karnataka

                    One fake invitation letter has been received by my daughter. As it is suspicious, she had forwarded the scanned copy of the letter me.
                    1. The contact numbers are not working.
                    2. There is no land line numbers.
                    3. This is for the first time some one is asking to deposit Rs.8,300/- as secured deposit and after atht they will be sending the Flt tickets etc and also one accompany is allowed.
                    4. The bank a/c etc were not given for deposit. They are contacting over cell phone as per the resume which was uploaded and they are asking to deposit in some personal account.

                    Request to looking it

                    K Rambabu
                    DGM(M-AS) & SRM
                    SAIL/CMO, Durgpur
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    TATA INDIA — FAKE APPOINTMENT ORDER

                    THIS IS A FAKE MAIL

                    It is my good pleasure to offer you the following employment on behalf of [TATA GROUP OF INDIA] in respective department. Departments: IT-Software/Hardware Administration, Production Department, Sales and HR Department.

                    Title: Senior Executives and Managers, Software Engineer, Administrative manager, Production Manager, HR Executive/Manager.

                    Total: 45 candidates Short-Listed

                    Location: Delhi/NCR Pune, Banglore, and Mumbai.

                    (*The Short listed candidate keeps the right of being getting posted at the desired location subject to the final decision of HRD after discussion)

                    Venue Date: 28.09.2010.

                    Venue place: Pune.

                    Salary: Consolidated salary of 30`000/- to 3`80`000/- per month for the first three months after which a revision will be worked out based on performance. Your employment with Tata Group Of India Ltd is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. We’re happy to inform you that your profile has been short listed online for selection process & as a part of this process we invite you to attend an aptitude interview as per below mentioned details.

                    *Candidates reporting late will not be accommodated in the process. Please note that you need to carry the below mentioned documents for attending the process.

                    1. Hard copy of the invitation Mail. (Entry strictly prohibited without the print out of this mail)

                    2. Hard copy of Resume

                    3. Mark sheets and Certificates of 10th and 12th (originals + 1 set of photocopy).

                    4. Mark Sheets (All Semester) and Degree certificates of Graduation and Post Graduation (originals + 1 set of photocopy).

                    5. Photo ID Proof

                    6. 3 Photographs

                    ** - Candidates not carrying the above mentioned documents (1-6) will not be allowed.

                    ** - The short-listed candidate’s personal communication or visits to company office, is not allowed before the given interview schedule.

                    ** - One extra person is allowing with female candidate

                    P.S: Please note that this call letter is non-transferable and is valid only for the date & time mentioned. Selection process will not be extended. You are requested to take note & plan accordingly.

                    Your call letter and air tickets will be dispatched shortly after getting the confirmation of security deposit in the bank. You are supposed to deposit Rs 11,550/- the initial security by tomorrow in KOREAN BANK A/c No.[protected] in favor of company name Tata India Ltd. The security amount paid by the candidate is a refundable amount which attracts no taxes as well. For further queries you can mail us at [protected]@mail.com or you can call directly to the HRD with in official working Hours i.e. 9 Am to 5Pm, calls after the working hour shall not be accepted. We wish you the best of luck for the subsequent and remaining stage.

                    Contact Us

                    *

                    For Manufacturing Vacancies following details must mention:-

                    Mr Sridhara (Recruiting head)

                    [protected]@tata.com

                    Contact No. +91-[protected]


                    TataIndiaLtd.
                    55/4;Gamma1GigaSpace
                    VimanNagar; (Landmark–Opp-MarutiKothariShowroom) PUNE,Maharashtra,India 411014


                    PLS DONT REPLY TO THIS KIND OF MAILS
                    i got this mail
                    hmmm...
                    why would any company need money.if any company is asking monsy more than 300-500 its fake.
                    use common sense guys.Even i have seen lots of this kind of mails and attended calls.
                    plz don't respond this kind of mails..its fake
                    Ya i also received same type of mails and they asked 11, 500 Rs, see if you want job know try to believe your own talent.
                    even i recieved it
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                      K
                      KUMAR BROTHERS
                      from Hyderabad, Telangana
                      Jan 14, 2012
                      Resolved
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                      Address: Tamil Nadu

                      the INCOMING e mails have been a problem for the last 48 hrs since 12-01-12, and on follow up on 14-01-12, by 1020 hrs we have been told to wait for another 72 hrs, our business is getting effected, would request you to please take up with them and restore our incoming e mails right away, or suitable action be taken on them to compensate us for
                      loss in business

                      regards
                      SUNIL KUMBHAT
                      KUMAR BROTHERS
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      please get back on to what action you have taken, appears TATA COMMUNICATONS WOULD GET AWAY
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                        J
                        jayzconsumercomplain
                        from Chennai, Tamil Nadu
                        Dec 6, 2011
                        Resolved
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                        Address: Pune, Maharashtra

                        TATA Communications Broadband services has harassed me by lying, making me wait day after day, behaving rudely, and has committed fraud by taking more money. Till now there is no connection and no response from the customer care team (including the nodal officers). My service request and refund request seem to have gone unheard. Its entire episode is now almost a month long.

                        I am copy pasting the communication with their customer care -
                        (latest communication on Top)


                        from jayant.[protected]@gmail.com
                        reply-to jayant.[protected]@gmail.com
                        to cs.[protected]@tatatel.co.in,
                        [protected]@tatatel.co.in
                        date Sun, Dec 4, 2011 at 1:29 PM
                        subject Re: harassment in getting the broadband connection~~M5921133
                        mailed-by gmail.com
                        Important mainly because of your interaction with messages in the conversation.
                        hide details Dec 4 (2 days ago)
                        The agony continues..

                        Plz refund the money (600 + 500) and gimme contact no. Of your person heading ths. Or appellate authority.

                        Sent on my BlackBerry® from Vodafone

                        cs.[protected]@tatatel.co.in to 3030
                        show details Dec 3 (4 days ago)
                        Dear team,

                        Request you to kindly do the needful as per below mentioned mail.

                        Warm Regards,
                        Ramveer Sharma
                        Customer Care - TATA DOCOMO



                        -----Original Message-----
                        From: jayant.[protected]@gmail.com
                        Sent: [protected]:04:03.0
                        To : cs.[protected]@tatatel.co.in
                        Cc: null
                        Subject: Re: harassment in getting the broadband connection~~M5921133
                        [Note: Please don't change the subject for internal tracking purpose and immediate action.
                        _____________________________


                        Dear Jaspreet,

                        I don't know about the account; but, the customer application number is
                        04260111 for wired broadband installation.

                        The 1st installation money was collected by Mr. Umesh ([protected]) and the
                        refundable deposit of Rs 500 was collected by Mr. Raju ([protected]).
                        Both of them were sent by Mr. Shailesh Dasharath[protected].

                        Please, don't drag me into any more bureaucracy, If it can't be solved in a
                        day - please, me let me talk to a senior person for the zone because this
                        is fraud or if nothing is being done - I would go to the consumer court.

                        Regards,
                        Jayant
                        ([protected])


                        On Fri, Dec 2, 2011 at 4:45 PM, <cs.[protected]@tatatel.co.in> wrote:

                        > Dear Customer,
                        >
                        > Greetings from Tata Docomo!
                        >
                        > This is with reference to your email dated 01/12/2011 regarding your Tata
                        > Docomo number. We request you to send us your account details so that we
                        > may process your complaint along with the details of the agent who has
                        > collected money from you.
                        >
                        > We hope the information provided above is up to your satisfaction so we
                        > request you to provide your valuable feedback in order to improve our
                        > customer service.
                        >
                        > For any assistance please feel free to call us at 121, our 24x7 Customer
                        > Care toll-free number from any Tata Docomo CDMA phone. We are also
                        > accessible from non Tata Docomo phones on[protected]toll free from
                        > TATA DOCOMO mobile phones only). Our Photon Plus customers can get in touch
                        > with us on[protected]Toll free). We shall be glad to be of assistance.
                        >
                        > For faster & better processing of your requests you can also register &
                        > manage your account at www.tatadocomo.com .
                        >
                        > Assuring you the best of our services at all times.
                        >
                        > Warms Regards,
                        > Jaspreet Kaur.
                        > TATA Docomo - Customer Care
                        >
                        >
                        >
                        >
                        > -----Original Message-----
                        > From: jayant.[protected]@gmail.com
                        > Sent: [protected]:24:02.0
                        > To : cs.[protected]@tatatel.co.in
                        > Cc: null
                        > Subject: harassment in getting the broadband connection~~M5908420
                        > [Note: Please don't change the subject for internal tracking purpose and
                        > immediate action.
                        > _____________________________
                        >
                        >
                        > I had to write this after I have reached the breaking point. Even after
                        > chasing for a month now, I have not got the connection and people involved
                        > have been utterly rude, insensitive and careless.
                        >
                        > - No connection has been given even after approx 3 weeks of paying the
                        > money.
                        > - Repeated lies that it will be done in minutes, any time in the evening
                        > etc. Making me wait for them day after day in the house.
                        > - Fraud of collecting Rs 600 from me and depositing only Rs 562.
                        > - Harassing me with making me call every nook and corner and I have to
                        > listen to their rude comments.
                        > - No one responding unless you make repeated calls to them.
                        >
                        > This is ultimate harassment, fraud and lies .. which is unbelievable to
                        > have come from TATA stable.
                        > My application reference no. is 04260111 and My name is "Jayant K Mahto"
                        >
                        > Sequence of events are more painful than the above summary suggests:
                        >
                        > 1. I had 1st applied online for TATA Broadband, which didn't yield any
                        > result for a week. Then, I had called one Mr. Shailesh Dasharath from TATA
                        > Broadband who had put a placard in our apartment.
                        > 2. Soon, one Mr. Umesh was sent to my place and I had filled the form and
                        > paid in advance. I had given Rs 600, the charge for installation is 562.
                        > Mr. Umesh said the balance amount would be considered in my 1st bill.
                        > 3. Since, there was no response from anyone for 3 -4 days, I called Mr.
                        > Umesh again. He said some document was missing - He collected the document
                        > on 20th of Nov.
                        > 4. Then, my long wait for verification started.
                        > 5. Apparently, when i called Umesh on 26th.. He gave my Mr. Girish's no. ..
                        > who informed me ur verification was negative.. I said I am available on
                        > 27th.. plz get it done.
                        > 6. Even after a long wait and repeated calls on 27th - nothing was done.
                        > 7. Then, again on 28th, Mr. Shailesh told me it will be done by evening. In
                        > the evening after waiting for long, i called one of them... and they said
                        > don't worry verification will happen. Then, someone called for verification
                        > and asked if I was a bachelor, I said "yes".. then, they informed me - i
                        > need to pay Rs 500 more then, only something can be done. I called Mr.
                        > Shailesh and took out my frustration.. he arranged someone to collect it in
                        > the 28th night itself. Mr. Raju collected it and gave a receipt of it.. He
                        > also, crossed the Rs 600 I had paid earlier and made it 562. He told me
                        > that only 562 has been submitted by you for the rest you need to call the
                        > guy who had taken it from me in the first place. This was nothing but a
                        > "fraud". But he said, I will get it installed immediately.
                        > Needless to say, it didn't happen.
                        >
                        > 8. The pain continued next day.. Someone called and said .. they were
                        > installing it but you need to be available in the day.. I was unable
                        > because i was in office.. and communicated if you confirm me about evening,
                        > I will be available in the evening.
                        >
                        > 9. No one confirmed me but late in the evening they, called and informed me
                        > they are expecting me to be there.. I tried but I turned up and hour late.
                        > Tata guys were working on it. I checked with them they said it will be
                        > done. I waited in my place.. no one turned up nor did anyone call..
                        > Ultimately on checking at 10:00 pm.. they, informed me they had already
                        > left as they can't locate the wire.. On arguments .. the engineer and the
                        > execution guy rudely had shut the phone and said, "no connection will be
                        > given to you!"
                        >
                        > 10. To this, Mr. Raju said it will be done next day by 8:00 am and Mr.
                        > Shailesh next day saying it is being done in the day and it will over today
                        > and that he will be calling me in minutes to confirm. True to their
                        > behavior - they are yet to call.
                        >
                        > I have made a call to the nodal office and they, have also said they will
                        > get back - which I don't see can happen fast.
                        >
                        > Regards,
                        > Jayant
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Richard Naveen Kumar
                          from Kolhapur, Maharashtra
                          Sep 19, 2011
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                          Address: Bangalore, Karnataka

                          I contacted Mr. Akbar about broadband services and was told by him that i needed to pay Rs 2000 and i would get broadband installed and free 2 months connection and he gave us contact # of Mr. Matheen.

                          When i met Mr. Matheen the next day for registration i was told that the plan mentioned to me was not available so i told him that i will not register but then he sent me a message that same evening that the plan was approved by his boss. I was also told that if i pay in the morning i will get the connection by evening the same day.

                          I registered for a broadband connection on 10/09/2011 (Ref # : 1998432) and also paid Rs 2206/- on the same day. Mr. Chandrashekar had come for registration and to collect the money. Even at that point i was told that i will get the connection latest by sunday(11/09/2011) evening.
                          sunday came and went and there was no connection. i called on monday morning and was told that i will get it by evening and still nothing happened. Next day he told me that he is waiting for approval from his boss for the plan. and then on all i have heard from them is stories and lies upon lies...

                          This continued for 8 more days and still nothing happened. I finally demanded for refund and told Mr Matheen very specifically that if i do not get refund before 2PM on 17/09/2011 i will log a complaint and he assured me that i will get the refund before the said date and time.

                          Today is 19th and there is still no proper responce from neither Mr Matheen nor Mr Akbar about the refund.
                          I have wasted 9 precious days and all i got was lies from all concerned persons.
                          I also have phone numbers of all concerned people and the SMS's that were sent from them if it is needed.
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                            tilak67
                            from New Delhi, Delhi
                            Aug 27, 2011
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            We had purchased a domain name from Tata Communications (VSNL) in 2007 and Business mail service in early 2008 for email ids under domain name "hytechcommunications.co.in" The business mail service was being renewed annually and last renewal was in March 2011. Our domain name was purchased for 5 years and is ours till december 2012.
                            On 8th August 2011 we noticed that we were not able to send or receive emails and we contacted Tata Communications over phone and subsequently by email and lodged our complaint. After some days of being passed from one customer care exective to another we were informed that we have tried to create our emails on Tata Communications domain name and that it was an illegal action by us.
                            They completely ignore the fact that we have been sending and receiving emails since 2008 till 8th august 2011 on our own email addresses using our own domain name,and the email service has been disrupted only since the 8th of August 2011. Annually we have been renewing our business email account with them.
                            At this point I called up the Nodal officer North and while he understood the situation was unable to sort out our problem. I requested him to immediately release our domain name so that we could transfer our domain name to an alternate Email service provider of our choice, but they are not providing us with details like CRN No and Password which are essential to migrate our domain name.
                            Our business has been suffering as a number of our customers are unable to contact us as all emails being sent to us [protected]@hytechcommunications.co.in are bouncing off we have lost a lot of business because of this.
                            To all my emails to tata Communications I get a standard reply that they need 72 hours. They repeatedly ask me why I want to discontinue the service although all the emails are together in a chain giving a complete background of the complaint.
                            I want them to immediately release my domain name and refund the charges I have paid for the services of Business mail till 26th March 2012.
                            Tilak Narayan
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              M
                              Manoj Kumar
                              from Kasaragod, Kerala
                              Jul 23, 2011
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                              Address: Maharashtra

                              called for confirmation and had abuse in slang language. I dont think that a profetional person will behave like this. I have seen many complain on this company (tata india ltd) how can tata is quite they are freely using their logo to mislead the peoples and abolishing the TATA co's logo. see guies its still happening resently on of my friend have got a mail from same company name i have attached the snap shot of that please go through it. no one is doing anything thats why they are having this dare to do this they are like torchring my friend that they will hack his profile from times job and naukari.com, it a simple commen sence that no one from a reputed company will talk and do like this.

                              so my request is for ethical hackers to do something for this because it will not stop if we will not do anything from our side.

                              Tthanks,
                              +1 photos
                              who is this R.K. Gupta with a/c no.[protected]. he should be punish by government.
                              why tata company dont take any action.

                              tata group limited — OFFER LETTER

                              Offer letter demanding a refundable deposit of rs.8450 ..MR.RK GUPTA,(SENIOR MANAGER-HRD),TATA GROUP LIMITED,MIDC INDUSTRIAL ESTATE,MUMBAI,MAHARASHTRA

                              offer letter - Comment #1851789 - Image #0
                              The following is the Legal Disclaimer from the TATA Group against such fruad mails/SMS's..

                              LEGAL DISCLAIMER

                              Important notification


                              We wish to bring to the notice of all concerned that spam e-mails are being sent in the name of Tata Sons and other Tata companies with the intention of committing fraud and illegally obtaining confidential information and/or money from people. In case you receive any kind of offers or prizes or requests for personal information via e-mail, purporting to be from any Tata company, you are advised to make sure it is genuine before responding.

                              We want to urge you to be cautious when opening links or attachments from unknown third parties. Please note that Tata and its group companies do not send you e-mails asking for your credit card number or other personally identifiable information. Nor do we charge or accept any amount or security deposit from any participant for any competition or marketing promotion or campaign. Any communication suggesting such payment is contrary to our policy.

                              Please check www.tata.com and the official website of the concerned company in the Tata group to get the contact details and enquire with the company to confirm if any offers or promotions are genuine; do not respond to any fraudulent communication.

                              We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by any Tata company.
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                                shashank123
                                from Belgaum, Karnataka
                                May 2, 2011
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Fake Offer letter
                                I have got a mail from company HRD interview on[protected] , the fake offer letter has been send to my id and they requesting for Rs8250 for security deposit .. the message given below has i got in my inbox ... they have mentioned phone number also ...

                                The e-mail matter is as below and request you to take necessary action against them.


                                On Mon, 02 May 2011 06:40:07 +0530 "Company HRD" [protected]@interview2011.info wrote

                                Dear Candidate,


                                Your are selected by Company HRD. Your offer letteralready attached by this email. Kindly see the attached file for more details.

                                Company HRD.
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                TATA INDIA LTD — Online fake id

                                Please go and see that below mentioning id.They are ask some deposit money for direct recruitment offer.This is true or not. http://www.tatacoad1030.blogspot.in/
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                                  R
                                  r_chetanjain
                                  from Mumbai, Maharashtra
                                  Apr 26, 2011
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had requested for a disconnection on 5th Jan for which i already had a autoreply from their customer card but TATA has been saying that i raised the request on 12th Jan... The Customer Service says that i had requested it on 12th Jan, I had sent them screenshots of email by me and Autoreplies of their CS and still they don't agree to that.... If i have received a AutoReply from tatacommunications then there must be a log of it. I have got TWO AUTO-REPLY emails from tatacommunications for the same....

                                  Customer Service disconnected my link on 12th of JAN and my billing period starts from 11th. Now they want me to pay Rs 375. Now why should i pay when i had already raised the request before the billing starts for the month.

                                  I have a clean history with TATA Communications for bill payments and I would have paid the outstanding if it was genuine... Their people don't work and expect the customers to pay for it!!!!!!!! that's something which is not done.

                                  Now today TCL has sent me a Notice by their Advocates, I just don't understand how they work. The issue is still pending and i'm still waiting for a reply from their departments and I get a notice!!!!!!!

                                  Kindly help me in this regard


                                  Chetan Jain.
                                  UserId : [protected]@vsnl.net
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Its TATA Indicom Broadband by tata Communications.

                                  New connection not received

                                  (9855 unread) - ashish_giri1012 - Yahoo! Mail
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                                    S
                                    Sanyam Khandelwal
                                    from New Delhi, Delhi
                                    Mar 25, 2011
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    Have requested for TATA broadband connection on 22nd Mar'11 and a sales guy Mr. Ajay Kumar Yadav and his contact no. is [protected], came from the comany TATA Communications, noida sec-10 office and after inspecting he commited that internet broadband connection can be installed easily here and took all the cheque and all the necessary documents from us...very next day engineer came and check the site and told us connection can't be installed here and went back and then i called up Ajay kumar yadav and also to his senior Neeraj but haven't any proper feedback from them....now i want my cheque and document return form them and don't want to suffer due to wrong commitments form the TATA company peopole..kindly look into this matter at the earliest.

                                    Thanks
                                    Sanyam
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      nital_dpatil
                                      from Mumbai, Maharashtra
                                      Dec 27, 2010
                                      Resolved
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                                      Resolved

                                      Address: Mumbai Suburban, Maharashtra

                                      have received a e-mail from HRD intimating that TATA INDIA LIMITED- your resume has been selected online, kindly download your offer letter. i got a letter that was asking for Rs. 10250/- as security deposit.the person has told me to deposit the money in the branch of DISTRIC Mercantile Bank in the name of Mr.subhash Harshvardhan A/c[protected] & the last date of security deposit in the bank is 27/12/2010. i want to know that is this true or fake offer letter
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      same thing even i have received and this is a bad gesture towards such a reputed institutation like tata company where people use such big instituations name to cheat people and certain agencies should take steps in stopping such act.
                                      Offer letter of appointment
                                      have received an sms from TD-HRDINFO intimating that HYUNDAI MOTOR INDIA LTD- your resume has been selected by company, kindly download your offer letter from the link www.ifile.it/kmj6hpc. i got a letter that was asking for Rs. 8550/- as security deposit.the person (Mr.subhash Harshvardhan) has told me to deposit the money in in the name HYUNDAI MOTOR INDIA LTD. the last date of security deposit in the bank is 04/07/2011. the person has given me the contact no for any clarification that is [protected] & [protected] and also given me 1 email id that is [protected]@hrdinfo.info i want to know that is this true or fake offer letter.

                                      Yours faithfully
                                      Achyut Banerjee
                                      email id - [protected]@gmail.com
                                      Mob - [protected]
                                      i also recevied same SMS from TD-HRDINFO regarding job in hyundai motor india ltd.link was also same, and email id was same as "[protected]@hrdinfo.info" .i think person named as SUBHASH HARSHVARDHAN is froud person...its really hurting the repo of HYUNDAI MOTORS as they are not taking any step regarding this.
                                      I recieved sms from TD-HRDINFO, your resume selected so download your letter by this link-www.ifile.it/f8n192y and i was download letter but i felt may be it [censored] so reply me it [censored] or not.
                                      and in this letter they demand 7, 250/- rupees, and also give id: [protected]@tech-center.com and contact number is [protected], [protected] and the person sent this is by Mr.Subash Harsversdhan (HR Manager)
                                      of TATA INDIA LIMITED
                                      A/142-MIDC, INDUSTRIAL AREA,
                                      CHINCHPOKLI, MUMBAI-400011,
                                      MAHARASTRA, (INDIA).

                                      PLEASE SIR INFORM ME THIS LETTER AND THE PERSON IS FRAUD OR NOT I AM WAITING FOR YOUR REPLY. please take step against such kind of people its company's responsibility.

                                      Thanks,
                                      Monali Bhatt
                                      [protected]@yahoo.co.in
                                      Vadodara.
                                      i received sms from TD-INFOSMS, your resume selected so download your letter.link-www.ifile.it/c0uivmo and i was download letter they demand Rs.7250.E-MAIL:[protected]@tech-center.com and contact number [protected] and Regards Mr.Subash Harsversdhan (HR MANAGER) of TATA INDIA LIMITED, A/142-MIDC, INDUSTRIAL AREA, CHINCHPOKLI, MUMBAI-400011, MAHARASTRA, (INDIA).

                                      PLEASE CLARIFY THIS LETTER AND THE PERSON IS "FRAUD" OR NOT.
                                      Please take action for such kind of "FRAUD" fellows.

                                      Thanks & Regards,
                                      Ganeshkumar.R
                                      rgk.[protected]@gmail.com
                                      chennai.
                                      Sep 12, 2011 by
                                      Uttam Sathe
                                      I recieved sms from TD-HRDINFO, your resume selected so download your letter by this link-www.ifile.it/f8n192y and i was download letter but i felt may be it [censored] so reply me it [censored] or not.
                                      and in this letter they demand 7, 250/- rupees, and also give id: [protected]@tech-center.com and contact number is [protected], [protected] and the person sent this is by Mr.Subash Harsversdhan (HR Manager)
                                      of TATA INDIA LIMITED
                                      A/142-MIDC, INDUSTRIAL AREA,
                                      CHINCHPOKLI, MUMBAI-400011,
                                      MAHARASTRA, (INDIA).

                                      PLEASE SIR INFORM ME THIS LETTER AND THE PERSON IS FRAUD OR NOT I AM WAITING FOR YOUR REPLY. please take step against such kind of people its company's responsibility.

                                      Thanks,
                                      Uttam Sathe
                                      email id:[protected]@gmail.com
                                      MOB:-[protected]
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                                        richard.graham2010
                                        Dec 9, 2010
                                        Resolved
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                                        Address: South 24 Parganas, West Bengal

                                        This is for all to know that we JK Infotech-Inc from kolkata are a contact center and were using VOIP service from TATA Communications. But are very sorry to say that i am very much annoyed and frustrated with the service. Their TERRITORY MANAGER (SALES) MR RAMKRISHNA DASGUPTA badly misbehaved with us and irrespective of VOIP line got disconnected and did not repair the line for which we had a terrible loss in business for the day and on rough discussion he boldly said that he can do nothing about it, and for us to check the service disconnection provided us with Customer Login ID which was incorrect and Password also. After several request with him he showed a lot of attitude and used rough languages and arrogance.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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