Tata Communications Complaints & Reviews

Complaint number as registered with tata communications: 16094402 This is the worst response we have received from a corporate! Our internet is not working for the past 1 week and 2 days. Nobody has even bothered to follow up the complaint or visited our place to find out what is wrong. We sent our personnel to their local office only to wait for 2 hrs without proper response. This is very irresponsible behaviour at their end. It’s...

We are Central Govt organization i.e. O/o the Additional Director General of Audit. Our ID No. is [protected]@eth.net. Since 17.04.2014, there is no internet connection in office and we are facing problem in day to day work. Even on repeated reminders there is no service from your end. Whenever we make complaint on phone, it is replied that ‘Server’ is down and today it is replied that server is showing OK and there is problem office,...

Dear All,

You better to be careful in this regard in future...just prior notification is not enough...do you ever care to check up that how many times i have informed you about the wrong information of payment done...last 'notification' you made about the total outstanding around 15000/- + which was incorrect then i contacted your local kolkata office sales guys(who is good for nothing) who verbally informed me the...

ON 7th march 2014, I have submitted a Cheque( no- 000071) of Rs. 4000/- dt.7/3/14 on Bank of Baroda

to drop box (sk 0681 ) at Lake Auto Srvices - Kolkata -&00029, -- till to this date there is no reaponse

inspite of my several communication with their establishments at Kolkata, at Sec-V and Mumbai over

phone ! Who is there in this Company to assist ?


sudhi kanta dattabr...

Dear Sir / Madam, I'm Vinay Sawant a regular user of Tata broadband connection for continues 5 yrs in 2009, 2010, 2011, 2012, 2013. For a connection which i have surrendered in 2013 account no. ACC[protected], firstly the Legal and Recovery department person has send email mentioning that i have not returned the DSL Router . Since they have send this email after 1 month of Surrendering of connection i had the Receipt to show that...

I had submitted my cancellation request on 29th Sep 2013 with Service request number[protected]. I have fulfilled the necessary process and submitted my photo id and closure request to Tata outlet at Fathegunj at Vadodara. I have also attended calls and asked for closure of the account. Despite that the company has been generating bills till date to me and after several emails requesting them to close the account have not closed the account....

I have been using Tata comunications broadband service from last 7 years but last week they deactivate the service without prior notice/SMS/Mail while we are having Rs.2768 balance. Before 3 or 4 days they weneyre saying that they can't resume service due to technical problem and will return the amount but when we check the account online we came to know that account is activated but at home internet isn't working so it means...

Sir/Madam,
With reference to Service Request No. Closed: 15345642 I had a conversation with the authorised person and was informed that there is NO AMOUNT DUE AND THE SERVICE HAS BEEN TERMINATED. After this a person came and collected the modem from my place.
Inspite of this people are calling up from your company's side and asking for the payment of 612.97 and modem.
I would request you to look into the matter...

Photon number - [protected]
First ticket[protected] Created on 14/04/13
Second ticket[protected] created on 07/05/13
It is 42nd day, I have contacted Tata regarding my problem and I am still facing the issue.

Below is the email chain that is going between men and Tata's representatives but they haven't provided any resolution yet. I have been continuously chasing them for resolution for over...

I received SMS to send mail to [protected]@gmail.com and get reply within few minutes that you have to deposit an initial refundable security amount in favor of Company HR Account for the sum of Rs. 7850/- into the (BANK) this is refundable interview security against your interview management.

Also get contact details as per below.

Mr. Sanjay K. Gulati (HR) - +91-[protected] (9:00 AM TO 5:00 PM)
Corporate...

I Have recieved an SMS from BZ-617576 that " YOUR RESUME HAS BEEN SLECTED YOUR LETTER ALREADY ATTACHED WITH THIS LINK KINDLY DOWNLOAD UOR LETTER BY LINK http://ge.tt.7Iu56xV/v/0 "
when i was opend that link i got appoinment letter from Tata India Ltd that your resume has been selected online bfor comapany direct recruitments. this company has selected 168 candicated for IT ADMINISTRATION AND PRODUCT5ION DEPARMENT TATA urgently...

Hello Sir/Madam,

My Tata Communications Broadband Internet UserId# [protected]@vsnl.net

I have been wrongly/forcefully charged for the service (Online Backup) which I have never activated nor used at any point of time.
Firstly I am a home user and do not have any business usage of internet. Why would I choose a business service ?

When I called up customer care, I realized that the...

Hi,

I am a user of Tata Communication's (TCISL) Broadband Service for 5 years+ now. Recently, In June 12 i moved to different location. I requested for location shift on 6th June 12, and after that following are the communication dates and replies summary:

6th June 12: Mail from me to TCISL for shift in location
7th June 12: Mail from TCISL to fill form for location shift request
7th June 12:...

This company has no 'customer service' in its dictionary. The service was not on for a very long time and all our calls to them went unreturned. They just don't care for customers once they have them on board. We have not had internet on for about 3 weeks now and no one has cared to check. They installed a wiimax dish in a common building and are holding us responsible for the stolen dish. After repeated phone calls, someone...

Dear Sir/Ma'am,

I have wrote several mails to tata communication regarding refund. The refund includes security amount (related to terminated connection) and extra bill payment which was done on 25th May 2012, actually
"I made a payment through online banking mode on 23rd May, 2012 (order ID: 4793668), it was unsuccessful as payment process was incomplete.
Then I made another payment through IVR...

I WAS USING TATA BROADBAND SERVICES FROM THE PAST 5 MONTHS. THEIR BROADBAND SERVICE IS DISGUSTING AND HORRIBLE. WHATEVER SPEED THEY PROMISE, THE ACTUAL SPEED COMES TO BE HALF OF THE PROMISED SPEED. ALSO THERE ARE FREQUENT DISCONNECTS AND THE HARDWARE DEVICE ALSO IS FAULTY MOST OF THE TIMES. AND FOR THESE ISSUES IF CUSTOMER CALLS THEIR CUSTOMER SERVICE, THEN THAT IS ANOTHER BIG PROBLEM. THEIR CUSTOMER SERVICE IS EXTREMELY INEFFICIENT AND UNPROFESSIONAL....

Respected Sir/maam


User Id : Saransh.[protected]@vsnl.net Customer Name : Saransh Dhirendra Kumar
From the past one month I am facing issues regarding Tata Broadband. Out of 30 days only 10 days the broadband worked and rest all the 20 days I was unable to access internet.

I contacted the customer care for Tata 4 times and lodged a complaint, everytime they told that a permanent solution would be provided...

We are using Business Email service of Tata Communications since last 2 years. We have never faced any problem with the service but now we are facing the problem since 3 days about their service support.

The service support team working at Tata Communications, Bund Garden, Pune office is not at all responsive. We have launched the complaint 3 days ago & no body at their office could resolve the problem in 3 days inspite...

Hi, all of you . I went to the interview for TATA COMMNICATIONS. I was astonish to see the behaviour of the HR. The HR who was bald i do not remember the name. but he sits in ground floor. I think he is a racist. Rather than focussing on the skills he is focussing on the dress code of the interviewee. He also do not have a smile on his face. I do not know who has selected him for the post of HR. I forgot to ask his name before leaving from...

I have a very bad experience with TATA Wimax internet services.
My internet was not working since 15 days.
First when I called up the customer care they told me the service itself is down.
After two days when I called them up again and was telling then to come and check the connectivity at my place .They did not come for two day.s
They said they will send the field engineer but The FE came after two days.
He...