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Urban Company Complaints & Reviews

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Last updated Aug 29, 2024
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Urban Company reviews & complaints page 8

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8
8668682826
May 23, 2023
May 23, 2023
This thread was updated on May 23, 2023
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AC repair not completed and asked for more money

Urban company engineer has not completed the service and without starting the AC asked for Rs. 4000+ for repair of PCB. And taking unusual duration for repair. And refused to install the repair on time.
When I complaint to Customer care o[censored]rban company, they simply took the Engineer's side and refused to complete the service within the time. Also they have not taken the responsibility of bad behaviour of service engineer....
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Pradeep S Waghmare
from Chennai, Tamil Nadu
May 23, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Refrigerator Damaged by UC

Address: A084, Lavender A Block, Embassy Residency, Behind Global Hospital, Perumbakam, Chennai 600100
Website: Urban Clap

SAMSUNG REFRIGERATOR DAMAGE WORTH RS 45K.

UC Technician checked and repaired by adding additional coil to refrigerator for AC not cooling and leakage. However the issue still persisted so we requested UC to support. 3 times the same technician came and tried but unable to resolve lastly after several followup 4rth Technician came and checked and told that the Refrigerator has damaged and cannot be repaired as the earlier UC...
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On 20th Apr 2023, I got my 4 ACs serviced through Urban Company, with the following work
a. 2 ACs got PCB repaired.
b. 3 ACs got gas refilled.

The total bill amount to near Rs 20, 000.

One AC isnt cooling at all (this AC had its PCB repaired n gas refilled). And another cooling is very less.

I went to raise the issue in the app but my AI "lucy" keep closing my request stating the...
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Hemanthyad
from Hyderabad, Telangana
May 20, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Wrongly quoted and charged for Painting services and poor quality

I am quoted Rs: 2, 09, 944/- with 25% discount final is Rs. 1, 57, 683/-, for fresh painting, one coat putty, one court primer, sanding if required and 2 coats of paint for entire house, interior and exterior. With below sq ft type of paint.

Interior:
Ceiling Asian Tractor total carpet area of 1480 sq ft
Walls Asian Royals Emulsion total carpet area of 2715 sq ft

Exteriors:
Walls Asian...
+21 photos
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Taruna Prasad
May 20, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Against an employee of Urban Company

Address: Sector 17, Noida

One of the employees o[censored]C came for Spa and offered a package of 5, 000 in which she will give 7 massages which is much less than Urban Company. She made me believe that this offer is best deal than company. Once she made me believe, took the money and ran away. Her name is Sundari in Noida....
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MEDLINES
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Urban company technician has spoiled our working condition split ac

Address: 3rd floor, City plaza, Dabagardens, Visakhapatnam

I am writing to express my dissatisfaction with the recent AC service we booked through your company. The technician who visited our premises seemed to have mishandled the situation, resulting in further complications with our AC unit.
On 15th May, 2023 we contacted Urban company to book an AC service as we were experiencing issues with cooling. The technician arrived promptly and diagnosed the problem as a faulty board. He proceeded...
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Subhendu Kumar Nag
May 19, 2023
May 23, 2023
This thread was updated on May 23, 2023
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Ac service

Address: I-1649, GF, C. R. PARK, NEW DELHI-110 019 MOB NO +919810050364.

Today I booked after payment full amount for 5 ACs for servicing today (19th May 2023) at 10.30 AM.

I did not receive any phone call nor any whatsapp message or email confirming if the work will be carried out today or not on schedueled time.

AT 11 AM your person one Mr. Nihal reached the house. When asked why no advance telephone call was given informing that he would arrive late, he said that he sent the...
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balaji_r77
from Chennai, Tamil Nadu
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Unprofessional behaviour of Company Professional and Company

Address: Chennai

I have booked for AC Installation & Unstallation along with Service on 26th April 2023. I have paid an amount of Rs.2188/- along with Membership fee of Rs.299/-.

One of your Professional (as per your company terminology, who is really Unprofessional), along with Helper visited the site and without even asking for the OTP he Uninstalled the AC and after shifting the same to my New house informed me that the Service which I...
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Ra Tariyal
May 16, 2023
May 16, 2023
This thread was updated on May 16, 2023
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Refund needed

Address: Chandni chowk

I get the painting service done on Wednesday 3rd may’23, UC took 65% booking amount and rest 35% on the day before starting the service.
The painter came with a helper and they both so unprofessionally did the work at my mothers house. When pointed painter about the final quote application which painter denied and said the wall is wet. It will dry out and then later it will be done. On several follow up with painter and I visited...
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ShankarMJ
from Chennai, Tamil Nadu
May 13, 2023
May 13, 2023
This thread was updated on May 13, 2023
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Termite control service - Under warranty

Address: Chennai
Website: Urban Company

We did a whole termite control in our home in the month of March and the service men told that it would also cover cockroaches and other insects from being entering the house for the next 1 year. After a month after the service we could see lots of cockroaches and in fact big ones on our rest rooms and service area. When I try to claim the warranty as it is still under warranty I could not do so from my UC App. When I try to reach them there...
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Rhmishra
from AHMEDABAD, Gujarat
May 12, 2023
May 12, 2023
This thread was updated on May 12, 2023
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A/c become useless after one years

Most third class services o[censored]rban company

12 year old Air Conditioner working perfectly, but when change room by urban company, within a year complete gas was leaked, such is working o[censored]rban company nd nobody is hearing the matter.

So kindly all of customers stay away from urban company.

And also paid charges Rs 3700 something
When nearby vendor ready to do it for Rs1000.
So never...
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shenoysanjeev
from Pune, Maharashtra
May 11, 2023
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Internal painting of my flat

Address: P 14 AWHO Tucker vihar enclave, phase 2, gondhale nagar, hadapsar, pune - 411028
Website: urban company

This is for your information, that I Colonel Sanjeev Shenoy has booked the services o[censored]rban Company for undertaking of Internal painting of my flatT w.e.f. 03 May 2023. Urban Company has taken complete payment in advance for undertaking the job. Till date only one room has been addressed to work on and that to by totally unskilled, unprofessional and very poor and substandard workmanship. They are not in possession of even basic equipment....
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A_sh
from new delhi, Delhi
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Bad Quality A/C Service/Repair

Address: UrbanClap Technologies India Pvt.Ltd 7th Floor, 183, Udyog Vihar Phase 1, Udyog Vihar, Sector 18, Gurugram, Haryana 122015 [email protected]

Hi, I took service with urban company on 29th March 2023 for my a/c repair, the technician said it would take gas filling and indoor coil change, the total would be around 9000₹, meanwhile on 9th May 2023 my air conditioner stops working and shows an error "CH 38" which means gas is low, I emailed them, but got a computer-generated response saying to chat on their app, which does not have a customer support option. In light of the fact...
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shenoysanjeev
from Pune, Maharashtra
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
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Internal painting of my flat

This is for your information that I am RETIRED COLONEL SANJEEV SHENOY and have booked URBAN COMPANY services for undertaking internal painting of my flat w.e.f. 03 May 2023. They have been paid IN Full and in Advance for undertaking the said job. TILL DATE ONLY ONE ROOM HAS BEEN ADDRESSED AND THAT TOO IN A TOTALLY UNPROFESSIONAL MANNR. THE WORKMANSHIP IS ABSOLUTELY UNSKILLED AND UNPROFESSIONAL. THEY DO NOT POSSES EVEN BASIC EQUIPMENT. THE...
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Trumpam
from Mumbai, Maharashtra
May 9, 2023
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Unblock id

I had gone to the village, my house was being built, so it took time for me to come and I went after telling my category manager.

Unblock my id
मेरी आईडी ब्लॉक है मैं अर्बन कंपनी में 2 साल से काम कररहा हु मेरी रेटिंग 4.99 हैं रिस्पॉन्स रेट भी भी सब कुछ अच्छा...
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Trumpam
from Mumbai, Maharashtra
May 9, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Unblock id

I had gone to the village, my house was being built, so it took time for me to come and I went after telling my category manager.

Unblock my I'd...
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Saichinu
from Bhubaneswar, Odisha
May 9, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Refund

Hi!

This is Archana. I would like to let you know that I had booked Warm Stress Relief Swedish Massage on 31st Dec 2022 at 09:30 am. However this order got confirmed and I had made payment of Rs 1368/-.

But then I got a call from your company that no one is available and the order was cancelled from your side. But till yet I have not got the refund. No doubt your company is providing good services but this is...
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rishabhgupta1721
May 8, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Unnecessary Charges taken for AC services

I had just booked deep cleaning for 4 ACs. The company technician took charges for 4 ac gas refill plus condenser coil repair which was neither done nor necessary....
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Ravindra duvey
May 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
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ID block

Address: Mumbai City

Id block kar diya hai urban company ka tinnarinnar...
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Vineetha MohaCR
from Chennai, Tamil Nadu
May 4, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Refrigerator physical damage

Website: www.urbancompany.com

UC cleaning person damaged the fridge while cleaning and the cooling oil has spilled and fridge not working.

Service person says will cost 5500+ labour charges . Raised a complained and waiting for 5 days now without resolution...
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