Virgin Mobile India Complaints & Reviews

my name is Digambar My Mobile No.[protected], I have recieved offer message from Virgin Mobile company on 17th may 2009 like this '' Enjoy calls to all local mobile calls @ 30p/min and FREE 750 local sms for 30 days on recharge of Rs.149. Also get Rs. 43.3 talk time hurry limited period offer.'' so i have next day ( 18th may 2009 ) recharged Rs.149/- but i have got only 2 offers on next day in the night like 750 local...

I have purchased the Virgin mobile vGlide just two days before. Though the red color panel is so attractive by appearance, it has a defect in it. The color on it probably is a coasted color on a soft rubber finished material. So the color on that started fading just the next day I purchased. The entire panel has turned to faded black starting from the corners of the panel to every inch of the panel day by day. The new look of the mobile just...

Extract of mails sent to Virgin Mobile representative and inaction even after 4-6 months after termination of dealership for Chennai - Tambaram Area... as below

to Humayun M
Zulfiquar AMM
Narashima Raghavan
date Mon, Apr 13, 2009 at 12:01 PM
subject Re: Sri Sai Closure

Hi VMI Team,

Considering all that has flown under the bridge, and to speak honestly, it would be...

Below is my mail sent to at [protected]@virginmobile.in 7 days before and also I had given a written request at Banjara office, but still there is no response from anyone. What to do? Kindly please respond to this and deactivate my number.

"Hi,

I, Jagdish Devaku want to deactivate my Virgin mobile of number [protected] due to the false information provided by your executive and the worst customer care. The executive...

I am vineet joshi. I am written this letter to tell you that my ID is being miss used by someone & i come to know that when i got the bill today dated 21/04/2009.

And the number those bills are [protected], [protected]

A/C N.-[protected], 34

INVOICE N.[protected],[protected]

SO PLEASE TAKE QUICK ACTION ON THE ISSUE AND GET ME REVERT AS SOON AS POSSIBLE.
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I signed up for a 1, 300 minute/$34.99 monthly plan with Virgin Mobile about 4 or 5 months ago. Every month I pay my bill on the same day, the 7th. This month was no exception. I called their customer service number and was told no live representatives were available, but I could pay using the automated line.

I authorized a payment for $35.00 to cover my monthly bill, but instead of crediting the money to my monthly plan, they...

I have been a prepaid customer with virgin mobile for at least 3 1/2 years. I origonally had my daughter's prepay account set up to where they would only top her up every 90 days and take only 20.00 out my account at that time. When they started up the unlimited text for 19.99 a month plan I signed up for that and was under the impression that I was in that plan continuously on a monthly basis unless I changed the plan on my online account....

I want to unsubscribe my tring tune. My no. is [protected]....

Date: 24 March 2009

My online purchase at www.virginmobile.in/ is not being delivered to me even.
Date of purchase : 15 March 2009

I fell prey to all the funky lines running around the site http://www.virginmobile.in/ .
I thought its a cool site and made an online purchase of virgin mobile on 15 March 2009 [which includes the chosen number, the handset, free prepaid connection and accessories,...

i am karin kumar darh from india, i got a job with profesor chris humphery of virgin atlantic airways uk last week and he told me to complet all the required charges with the travel agent he provided to me and i did and thank god now i am working with virgin airways uk.

Thamks for
profesor christ humphery...

Got an error during calling or playing game
0000 (four time zero) and hang untill i put bettery out and replace it again.
I bought throug a communication shop. I have told that the phone is ok nothing is wrong with yor phone. But the I facedthe same problem again. So I forced the shopkeeper to replace my handset or get my money back. But the shopkeeper nothing worry about that he just sell things nothing else. He gave me time...

Dear Sir/Mam

I am a prepaid user of Virgin Mobile India. I want to shift to Postpaid Plan, just because I require Itemized Bill else I am satisfied otherwise.

I have been told that there is no provision of Conversion of Prepaid to Postpaid Plan. I am asked to purchase a new Sim Card, which implies change of Mobile No. This is something not feasible for me as I have given this number to all my clients.
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i want to get back my total amount to wrong diducted within next 3 hour otherwise i will claim on this company in civil court and consumer court also...

Old SIM no.: [protected] - lost
New SIM no.: [protected] - duplicate

I bought a virgin mobile prepaid from Sangeeta mobile store at Jayanagar 4th block in Bangalore on 22th of Jan 09. I had submitted all the documents and to my surprise the phone was disconnected on 31st of Jan on my birthday :( When checked with the customer care they said that they haven't received any documents! I was out of station on...

I have purchased a mobile phone of Virgin Mobile (referred to VM in this hereafter), from a retailer in Delhi (Priya Electronics A6/2 Jawahar Park, Devli Road, New Delhi 110 062. Cash memo no. 2032, TIN no. [protected]) on December 4th, 2008. The model is called vKewl by the VM. Upon using the handset, I found following problems.
1. The manual says as well as checked on net, it should have memory for 1000 contacts in Phone book memory...

I bought virgin connection with offer for free GIFT (not offer) with connection. there is no mention of any payments to be made to avail the GIFT. on scratching the card, I realised that I have won a holiday offer and then realised that they want me to pay Rs 1000 for the same. CROMA (owned by Tata) sales people said that they have nothing to do with Virgin although backend services are provided by Tata Tele.

I have called...

I purchased mobile set with connection online. I get delivery on time & activated next day. As per letter i received & a phone call from virgin mobile co. they have to send their executive to collect my documents. But till date nobody came. In between this period i talk to customer care peoples 8-10 times but no solution. Then on 4th Nov. i personally go to virgin mobile outlet at Centerstage Mall Noida(U.P) & deposit documents....

With due repect I am writing this complain to inform that on 26/10/2008 I
got a new CDMA connection worth Rs 2999/-, bearing the number +91
[protected], from Virgin Mobile towards 50p/min STD plan, from Mobile
Store,
Kashimira Road. On discussing about various conditions applicable towards
my
tariff charges the retailer told that, on making a STD call, on a daily
basis, I would be charged Rs...

Dear Sir,
I have bought a Virgin Mobile from Het Communication. (Rajkot-Gujarat-India). My Virgin phone is VKwel ( MEID : A[protected]D2) & Sim no is [protected]. This is Gujarat’s number and I am using in Gujarat circle. Which is my local network. But company charge me as roaming.
I complained to customer care about five times, In ten days. But there neither any reply nor any actions taken by virgin mobile company.br...

my simcard has been stolen please can you block it....