Virgin Mobile India Complaints & Reviews

On 20/12/2009, I received a system generated phone call from Virgin advertising caller tune subscriptions, user can subscribe to any caller tune by pressing relevant option on their phone set. I did NOT selected any options but few minutes after the call I received a message from Virgin that caller tune 'All izz well' has been selected and deducted Rs. 30/- from my pre-paid account. I logged a complaint (complaint number: VTL[protected],...

Respected Sir / Madam

I am finding troubles in getting my PF money transferred from my previous organization. Below are the details of my claim. I have attached scan copies of PF transfer letters as well.

PF Account No :- AP/HY/32831/16980
Company Name :- TTSL, Gujarat.
Name & Add of PF Trust :- TTSL, Khan Latif Khan...

I had remitted Rs.200 from my ICICI Bank account (online transfer) towards recharge of our prepaid mobile phone (virgin mobile) - phone no.[protected]. The company has given talk time of only Rs.100. Generally for Rs.100 recharge, the talk time is Rs.87. When I enquired with the call centre of the company, he says 'you should have enquired before remitting'. But the ICICI Bank site where details of recharge amounts are indicated,...

i have submit the security fees on[protected] in SBI in acount os dheeraj sharma.
after that i recieved an agreement letter & according to this i submit Rs 9000 in HDFC bank in acount of satish chander as tax fees according to "telecom act 1972" on[protected]. after that their is no response. their contact numbers are off.
the address of company on stamp is B-19,second floor, sec. 9 , lucknou , UP.
please...

PF Account No :- AP/HY/32831/16980
Company Name :- TTSL, Gujarat.
Name & Add of PF Trust :- TTSL, Khan Latif Khan Estate, Fateh Maidan Road, H'bad

PF transfer done to below account. Transfer date : 4th Nov '2005.

PF Account No :- DL/16967/005697
Company Name :- Bharti AirTel, Gujarat
Name & Add of PF Comm :- 6th Floor, Skylark Bld, 60, Nehru Place, New Delhi - 19br...

dear sir,
I am sandeep from jamshedpur and i am logging this complaint because of the negligence in service.I have bought two sets of virgin C5330 on 21/12/08.Since two months i am facing a lot of problem with the charging of the battery. I went to the service center ( bistupur, jamshedpur) of this. I logged a complaint during the service mela organised during the month of october. but they didn't gave me any job no.I ran after...

Hi

I am being harassed by virgin mobile since last 2 weeks. I lost my cell phone about 2 weeks before. I took a simcard from the kormangla ,bangalore shop near forum. He gave me a duplicate sim ,taking all documents for Rs 100. The shop is in the ground floor of forum. For around one and half weeks,he gave me an excuse that the sim is being not recognised by the network. After that He gave me a new duplicate sim yesterday...

I bought a virgin Data card (SIM No. A[protected]E3 04 V1.0) of cost Rs 2600. It worked only for one month. I did recharge for rupees 350 next month and its gone for ever. Its almost 4 month since i launched complaint about it. My complaint No. was VPR07001517. I made almost 20 calls regarding the problem to customer care ([protected]) every time i got the worst response after the sentence "WE ARE WORKING ON YOUR COMPLAINT AND IT WILL...

i am using virgin mobile from 1 month and also i dnt have any problem with calls and it services but suddenly something happened to the connection and whenever i am calling to anyone it is replying as "please contact with your customer care"even when i am calling to 125555 number then also it is saying the same so try to help me out..........
my number is [protected]...

Dear Sir,

I am one of those many unfortunate "Victim of Virgin Mobile Company's " who has been robbed by the company by giving "DELEBRATE FALSE, MISLEADING, INCORRECT, ORAL SCHEMES OFFERED ON PURCHASING A CONNECTION"

My Son wanted to gift the connection to my father as he goes for work and due to his old age, we need to keep in touch with him during his hours of travel.

Cheating...

when ever i try 2 call the customer care it takes very long time to reach out
all of my battery is consumed just to connect to them
and when it is connected full required information isn't provided
now when i try to contact them via e-mail they aren't replying

my vBeats (Haier C-300) restart when i try 2 send a message and my phone is in warranty( recently purchased )
also the retailer...

I recently purchased a prepaid connection from Virgin Mobile. I had recharged the connection from Rs 301. The connection comes with 1000 minutes free local call talktime. However, after making a local call, the recharge balance dropped to Rs 0.59. Tryng to reach customer care at 125999 is impossible because all customer service lines are always busy and you have to try again later. I am even told that I am being charged for roaming call even...

i am a virgin mobile customer with no. [protected] and i am on roaming in delhi. once my account got nil and i charged this with 101 top up plan, which was a full talk time plan. i got a msg of 101 charge but didnt get any balance. i tried a 10000 times to call the customer care but i was all fail. there is no one to listen at all. i urge if they cant give us service on time with diligence. they should shut down their company.

details...

mobile no [protected] is asking several times for the deactivation of the tring tune since 4 months but no action is taken, very poor customer care, we are very unhappy with the service.At least consider this complaint and the service is needed very urgently....

Dear Sir,


I am request to you please closed my caller tune.
My Mobile No, is [protected].


Regards,

Himanshu Panwar...

I have Virgin mobile service provider. on 15th of june i got a promotional call from virgin mobile and i heard it for 12secs and then cut the call. After wards i got a SMS saying that i have subscribed Devotional Pack and 7rs has been deducted. While i didnt accepted it. I complented about it to them but the way they told me to deactivate the service is not working. Even when i try to use that service i am unable to do so. Now they are deducting...

I'd purchased a Virgin VGLIDE handset from an authorized dealer of virgin mobile in mumbai.i was told that the mobile's battery has a standby time of about 3-4 days and talktime of about 5 hours.but this prooved to be totally wrong on the very first day of my mobile.its battery discharged in only 8 hours without even talking for a single minute.another problem is with its radio signals, it doesnt catches radio signals even on the...

sir,
I' ve recently bought a virgin mobile(ANDHRA PRADESH) with number [protected].My problem is that I couldnt find any recharge card especially message card(Rs.39) and easy recharge(Rs149) anywhere in hyderabad the capital city of ANDHRA PRADESH.And if this is the case with the capital city then you can easily expect the situation in other cities.This company lacks distributors for its recharge cards.So I request you to please...

I have virgin mobile no [protected].with Life time validity
I did top up for Rs 99 for the talk time of Rs80
But it has given only Rs 5.60
I asked in the customer care .their reply is ..i have done for two month validity
.. I said I already have lifetime validity... What is the meaning of two month validity?

So I wanted to put case on virgin .if any lower is there..Please contact me to the above...

I am based in Bangalore and due to some reason payment of April 2009 could not be paid required dates. I paid my Virgin phone bill of Rs. 328 at June 3, 2009 ( invoice no. 1210, Receipt[protected] at forum mall kiosk of Virgin mobile. They promised to start my outgoing within 24 hrs.but till June 9, 2009 they din't. They are saying that your bill is not paid yet. I am spending extra cost, rent of the days and lossing business opportunities...