[Resolved]  Vodafone India — 4G plans not providing 4G speed

Address:New Delhi, Delhi, 110059

Hi,
I am making this complaint again vodafone as they are charging people for using 4g sim with 4g data, but are not providing desired speed to its customers.
I have made several complaints to the service provider, but all in vain. Every time they reply that they are checking solution for this. Using vodafone postpaid corporate plan.

Raised this issue last year, haven't been provided any solution till date.
They just generate service request number, till now service request number, on which no action have been taken are :-
[protected]
[protected]
Interaction number
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Above are just few to mention, many times called and mailed vodafone customer support, but never got any resolution.
Also they have increased the rental saying its 4g sim with 4g net speed, but having frequent disconnecting issues and net speed is not even 2g.
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Jul 14, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Vodafone India Customer Care's response
Hi Deepti!

That's not the experience we want you to have :( Please DM us your contact numbers. We will get in touch right away!

Regards,
Vodafone India
Complaint comments 

Comments

I recharged rs. 147 and i get 2 GB date & Rs. 100 talktime. But yesterday since 10.55 pm Rs. 35 was wrongly deducated balance... hence that matter i dont activated any plane...

if i dont get this Rs. 35 then i will port to JIO or Airtel company...

[protected]
Screch code damaged
Hello Team,

I want convert my mobile number postpaid connection should be convert to Prepaid.

Mobile number : [protected]

Regards,
Shweta
Somebody having Vodafone connection with telephone no.[protected] is unscrupulously using my personal email address satyabrata.[protected]@gmail.com.

Request please delete my email address from this database of this number.
Vodafone India Customer Care's response, Jun 13, 2017
Verified Support
Hi Satyabrata!

That's not the experience we want you to have :( Please DM us your contact numbers. We will get in touch right away!

Regards,
Vodafone India
Vodafone India Customer Care's response, Jun 13, 2017
Verified Support
Hi Satyabrata!

We will call you shortly and get this sorted out right away!

Regards,
Vodafone India
I am making this complaint again vodafone as they are charging people for using 4g sim with 4g data, but are not providing desired speed to its customers.
I have made several complaints to the service provider, but all in vain. Every time they reply that they are checking solution for this.very bad network connection.

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