Whaaky.com / Way2Online Retail Complaints & Reviews

I had order for blazer from whaaky. com. There is huge difference in whatever they displayed in online site and the product which they have sent. There is problem with the size, colour and quality of the clothe as well. Worst part is i am trying to contact customer support and all the time number will be busy and till now i have not even spoken to them once also regarding my complaint. Its completely a fraud site which is making customers fools. Please take immediate action on this site and close this site as soon as possible

HI Team, This is to keep your concern that I have paid ( Rs.999) the amount of the order number S80580793 .But from the response sms from JAVAS (HYDWOLC159883) mentioned please ready Rs. 1099 to get this product.Could you please help me out as per the same. Phone Number:- [protected] Email id:- [protected]@gmail.com

I have done shopping with order no S80494490 & S80492849.But due to product defetcts i have returned the products to Whaaky.As per mail and telephonic conversation at your Support dept, i have not got back my money though i have had given all details for this.So i request to do needful.

I had ordered from whaaky a set of 3 trousers it was delivered and to my horror i found the ugliest altered set of trousers 1. The trousers were Size 28 / 30 which were converted to size 34 2. To make the trouser size 34 an ugly piece of cloth was attached at the back on the waist and same shade of cloth was attached on all the three trousers which were of different shade and color. 3. The trousers were not original products, even damaged and torn trouser which was repaired was shipped 4. What you mention on your site is that the product could vary in style... DOES IT IMPLY YOU HAVE THE RIGHT TO SHIP ALTERED / TORN / REPAIRED STUFF This is just the begining, 1. Repeated calls to your call center resulted in disconnected calls on attempts to lodge a complaint or ask for refund 2. No response to multiple e-mails which i sent 3. Finally when you started replying, you would always reply with a new e-mail id every time ([protected]@whaaky.com, [protected]@whaaky.com, [protected]@whaaky.com, [protected]@whaaky.com, [protected]@whaaky.com) 4. Your reply would never include the previous content and in each mail you would ask for details all over again. 5. Finally you agreed to resend the product (NO PICKING UP OF PRODUCT IS SUPPORTED. i had to courier it back to your location) 6. After writting multiple times finally the product was reshipped but to my horror, the reshipment was even worse. It had the same problems: a. The trousers were Size 28 / 30 which were converted to size 34 b. To make the trouser size 34 an ugly piece of cloth was attached at the back on the waist and same shade of cloth was attached on all the three trousers which were of different shade and color. c. The trousers were not original products, even damaged and torn trouser which was repaired was shipped d. What you mention on your site is that the product could vary in style... DOES IT IMPLY YOU HAVE THE RIGHT TO SHIP ALTERED / TORN / REPAIRED STUFF e. Two of the trousers were torn f. one of them was a girls trouser Repeated e-mails to Whaaky and again no response. Finaly On mentioning, that i would approach consumer forums, the whaaky team replied (although again with a diferent e-mail id with no track of previous e-mails, although i had always been forwarding over my previous mails) and after a round of about 10-12 e-mail agreed to refund. I have provided my bank details to them to initiate the refund, but it has been over a month and they have not sent my refund (i had to bear the cost to re-ship worthless products twice to them). I inquired them after 15 days and i received another e-mail to resend my bank details. I complied again and was waiting for my refund, I got a call from their rep. asking if i am interested in getting the refund or i would like to purchase something else, I emphasised that it's been over a month that my refund has not been processed and now this call, the rep said they will initiate the refund. It's been over 20 days again and i am waiting for my refund.

Sir,
I have ordered and paid Rs.999/- for a pair of Fila Shoes size-9" and track suit -L size on 26/07/2014 vide order No.S90511598 from www.whaaky.com. Now almost 50-days passed since my payment. I did not get the item or any other communication except reply mail for my complaint stating they will dispatch and communicate about the consignment. How long shall I wait for the product? Will they dispatch the item in near future? What can we do to prevent at least other innocent people from paying these crooks. Is cyber law be able to enact in this case of cheating?

I have ordered 4 branded jeans order no is S80557229. I received this order on date 12/09/2014. when I check my product that have different brands and sizes. The quality of product is very poor so am not satisfied of this product that’s why I want to return your product and refund my money. I have return my order to whaaky by Professional courier with 200 Rs. charge. the tracking No. is KNP[protected] and I already send a mail to whaaky for return order but till now I not getting any reply so please help me……

Dear sir, madam, my order no. F991l0460019. I am orderd 4pcs jeens pants @ (Whaaky.com) . All are not a proper sizes four pants are totally colour, size and brand fully changed . & not a good conditions. Please give my money refund as soon as possible...Please...Please...Thanks...Regards - kalaivanan.K ([protected])..

Dear Sir / Mam, This hereby informed you that I have received goods against my order no .[protected], dt : 09/08/2014, but unfortunately I found one Shirt is damages. I have attached some photographs of that shirt. You are requested to please help me to replace that shirt and obliged. Thanks & Regards, Rashmi Ranjit Mohanty Mobile - +91 [protected]

Dear Sir, Madam, MY ORDER NO. IS S80571274. I AM ORDERD 5Pcs FORMAL SHIRTS @ (Whaaky.com) . ALL ARE NOT A PROPER SIZES THREE SHIRTS ARE TOTALLY DAMAGE . AND TWO SHIRTS ARE VERY BADLY PACKING & NOT A GOOD CONDITIONS. PLEASE GIVE MY MONEY REFUND AS SOON AS POSSIBLE...PLEASE...PLEASE...THANKS...REGARDS - SUBHJEET GHOSH.

Sir, Madam, My name is Shashank, I ordered 5 formal Shirts on 02/09/2014 in Whaaky.com and I got delivered on 06/09/2014. The goods are totally damage & very bad Condition, so I want Refund my money. But the matter is Whaaky.com is not replying to my mails sent to them and I called for call centre also they are not replying at all. so please help me..& Refund my money with Whaaky.com ... My order no. is S80571274. Regards, Subhjeet Ghosh..

DI my order number is S80558058 all jeans are very bad quality. ALL ARE NOT A PROPER SIZES TWO JEANS ARE DAMAGE WITH POCKET. AND TWO JEANS ARE NOT A PROPER SIZE PLZ GIVE MY MONEY REFUND AS SOON AS POSSIBLE . THANKS . MURTAZA SIGDI WALA.

Prasanta kr. paul on Sep 11, 2014 Sir, My name is Prasanta Kr.Paul., I ordered a combo pack ladies jeans on 03/09/2014 in Whaaky.com and I got delivered on 011/09/2014. I ordered 30 size of combo jeans but received variety of size ie, 36, 34, 32 and all are boys jeans. The products also used. so I want to returned of my goods and send Rs.699/- on my account or by cheque otherwise I will go to another stap. Please send your reply as early as possible. I called for call centre several times also but they are not replying at all. so please can you help me.. My order no. is S80571556. Regards, Prasanta Kr.Paul...Mobile No.[protected].. Prasanta kr. paul on Sep 11, 2014 Sir, My name is Prasanta Kr.Paul., I ordered a combo pack ladies jeans on 03/09/2014 in Whaaky.com and I got delivered on 011/09/2014. I ordered 30 size of combo jeans but received variety of size ie, 36, 34, 32 and all are boys jeans. The products also used. so I want to returned of my goods and send Rs.699/- on my account or by cheque otherwise I will go to another stap. Please send your reply as early as possible. I called for call centre several times also but they are not replying at all. so please can you help me.. My order no. is S80571556. Regards, Prasanta Kr.Paul...Mobile No.[protected].. Prasanta kr. paul on Sep 11, 2014 Sir, My name is Prasanta Kr.Paul., I ordered a combo pack ladies jeans on 03/09/2014 in Whaaky.com and I got delivered on 011/09/2014. I ordered 30 size of combo jeans but received variety of size ie, 36, 34, 32 and all are boys jeans. The products also used. so I want to returned of my goods and send Rs.699/- on my account or by cheque otherwise I will go to another stap. Please send your reply as early as possible. I called for call centre several times also but they are not replying at all. so please can you help me.. My order no. is S80571556. Regards, Prasanta Kr.Paul...Mobile No.[protected].. Read Prasanta kr. paul on Sep 11, 2014 Sir, My name is Prasanta Kr.Paul., I ordered a combo pack ladies jeans on 03/09/2014 in Whaaky.com and I got delivered on 011/09/2014. I ordered 30 size of combo jeans but received variety of size ie, 36, 34, 32 and all are boys jeans. The products also used. so I want to returned of my goods and send Rs.699/- on my account or by cheque otherwise I will go to another stap. Please send your reply as early as possible. I called for call centre several times also but they are not replying at all. so please can you help me.. My order no. is S80571556. Regards, Prasanta Kr.Paul...Mobile No.[protected].. [1] Read comments [1] Sir, My name is Prasanta Kr.Paul., I ordered a combo pack ladies jeans on 03/09/2014 in Whaaky.com and I got delivered on 11/09/2014. I ordered 30 size of combo jeans but received variety of size ie, 36, 34, 32 and all are boys jeans. The products also used. so I want to returned of my goods and send Rs.699/- on my account or by cheque otherwise I will go to another stap. Please send your reply as early as possible. I called for call centre several times also but they are not replying at all.. My order no. is S80571556. Regards, Prasanta Kr.Paul...Mobile No.[protected]..

your 183788 number cheque is return and you do not includ my courier charge and shiping charge. i paid 1299 + parcel charge 240+ cheque return charge 102=total amount is 1641 rs refund me this amount urgent other wise...i want to claim on your compny...

My order number is S80560053. I paid Rs.799 for a product on 24th Aug. They ensure that my product will deliver soon. 28th Aug i received fake dispatched alert. Delivered via FirstFlight and consignment No. F[protected]. I have enquired the Firstfligh customer support they said the product was not yet dispatched. So i tried to communicate with Whaaky customer support but the number was unreachable. Alternatively i tried through mails but they are not responding yet. Please help me to receive my product or help me to get back the amount.

I have order(S[protected] on 6/8/14 for set of 5 t shirts rs. 799/- and set of 5 Patiala salwar. 1.The T shirt received after one month delay, that too except 1 other is very smaller sizes which I have ordered for M, 4 tees are useless for me. 2. the tees colours are very indecent colours, what they shown in web is non. 3.the second order(S[protected]) 5 Patiala salwar is undelivered till date ie 11.09.14 5. their customer care can't be contacted, says all ways busy, wait give voice msg to call back, they never do. 6.I[censored] mail [protected]@whaaky.com u will not get reply. whaaky is worst. =siva

I had received my order no S80488842 on 23july 14 in that combo offer u had supposed to receive 2 round neck T-shirt and one track suit but on that I had get one T-shirt &1track suite 1 T-shirt is missing I had immediate drop mail to cust care they reply will dispatch in 5-7 working days and calls several times to chat care but only twice able to talk after 1month they said will dispatched in couple of days but till date not received I think you people are not able to do business this is service industries and same thing is deliver you people my humble request you to kind arrange my partial order asap.

Dear All, Your Service WOREST, I think you people doing fake Commitment's in your website, I am suffering with 2 orders from your bloody irresponsible site, 1 order number is S80533089, Problem already escalated to your people The Problem is Mismatch the Jeens Size. You have any guts to face to me just clear my Problem

Dear Sir, I am buy a i-Ball mobile agst order no.S80571169 which is i am recd on 07.09.2014. Its not working. I request Whaaky Customer care pls repalced it otherwise refund the money. They have not giving any proper response I am facing too much Problem. pls do needfull. Regards Vinod Kumar [protected] [protected]

respected sir / mam i mahesh krishna booked product on whaaky online shoping and i have made online payment and i received the products defective and wrost quality, so i contacted them i informed the same they asked me to send back and the refund will be initiated, as they said i sent it back, they also sent me confirmation mail that they have recived the products and the refund will be initiated in 5-7 days, now its almost 30 days, i called after 8 days they said its in process and will take another 5 days, but now they are saying that they not at all received the product i have all the details, i am sendind the same as follows, , , Whaaky brings to you unique deals at unbelievable prices Dear mahesh Your Order ID : S80506020 Payment Mode : NETBANKING Order Placed on :[protected]:06:22 You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address. Order Details : S.No Item Name Order No Qty Estimated Dispatch Date Price 1 Le “Lee” S80506020 1 Ships in 8-10 business days Rs. 699.0 3 Top Up Your Wardrobe with 5 Round Neck Tees!!! S80506020 1 Ships in 8-10 business days Rs. 799.0 5 Grab These 3 Trackpants!!! S80506020 1 Ships in 8-10 business days Rs. 625.0 Shipping Address : mahesh K c joseph, kuruvachira, room no-11, gandhi nagar post, kottayam, KOTTAYAM, KERALA-686008 Total Amount Rs. 2123.0 SD Cash Redeemed Rs. 0.0 Shipping charges Rs. 0.0 Payable Amount Rs. 2123.0 Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. On Wednesday, July 23, 2014, whaaky wrote: > Whaaky brings to you unique deals at unbelievable prices > Dear mahesh > Your Order ID : S80506020 > Payment Mode : NETBANKING > Order Placed on :[protected]:06:22 > You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your THE MAIL WHICH I REVEID IN RESPONCE BEFORE Whaaky: Self shipment received – Refund pending 1) Whaaky brings to you unique deals at unbelievable prices Dear Mahesh, Order No: S80506020 Product: 3 Trackpants This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards Your friends from Whaaky 2) Whaaky brings to you unique deals at unbelievable prices Dear Mahesh, Order No: S80506020 Product: 5 Round Neck Tees This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards Your friends from Whaaky 3) Whaaky brings to you unique deals at unbelievable prices Dear Mahesh, Order No: S80506020 Product: Lee Jeans This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards Your friends from WhaakY RECENT MAIL THEY SENT Dear Sir, This is to inform you that the product which you sent from the Origin(KOTTAYAM) was reached to the destination (LUDHIANA) but you need to send to our Hyderabad(Begumpet) address(i.e. the office address we have mailed you).Kindly check the below screenshots for your further reference.Kindly contact us for any further queries. Thanks & Regards, Whaaky Team. We Request You To Reply To [protected]@whaaky.com SIR I AM SENDING THE DTDC COURIER RECEIPT AND SNAPSHOT OF DRESS MATERIALS WHICH I SENT BACK PLEASE HELP ME THANKING YOU MAHESH mob.no-[protected] mail-maheshkrishna.[protected]@gmail.com

Sir, I had placed an order online on[protected]. My Order no. is S 80428525 for 3 pice cargo trouser for Rs.1299/-. I received the parcel on[protected] and to my shock I found 3 defective pice cargo trouser.I have already returned the damaged and defective trouser on[protected]. And thereafter I Received the mail from your Whaaky's confirming the shipment returned back on[protected]. The said mail stated that they will be sending the shipment (replacement) within 4 working days. It is almost 55 days and I havn't received any replacement nor any information about the consignment number and courier name thru which it is sent. I am really shocked of such unprofessional approach from Whaaky's. Kindly send the Replacement of trouser immediately. Thanking You