ZoomIn India Complaints & Reviews

This complaint is regarding, I have ordered Mini Prints 3 x 3 in Zoomin App on Aug 21, 2022. I have paid amount of Rs. 133.62 on 13 sep, 2022. Payment is debited in my account transferred to zoomin app.

But the order status is still showing payment pending. I reach zoomin helpline through app there is no response & no contact numbers.

So I need my amount return back, I don't need ur products..

Very...

Hi, I have uploaded all the required documents (DL, Aadhar, Selfie) twice in zoomcar app. Still my profile verification is pending. All the documents also seem to vanish and I have to upload them everytime. Please do the needful ASAP. I am planning to make a booking.
Email: [protected]@gmail.com...

I had a booking rental car it have issues in fasttag. this issue preinformed with claim. but at the time of claim 260rs refund for 3080 rs spent.

When i contact zoom support again, I am unable to get solution....

I have uploaded dl and uid 3days ago and waiting for verification. Still my profile is pending and no message. I tried contacting zoomcar customer care many times, nobody is answering, I requested, you people please please verify my profile and approve it asap. It’s urgent.
Hervinder Singh
[protected]@gmail.com...

We faced hell booking a car with zoom. Things that went wrong were
1. Booked car was not delivered
2. Terrible support just before booking
3. No accountability for their mistakes
4. Car was in horrible condition
5. No support during breakdown
6. Blatant disregard for customer's money, time and safety

we have booked an automatic transmission celerio car for 12 days for 24000 INR. The...

I want to cancel my order please it's urgent...

I haver ordered 1 x 4" Basic Framed Print with order id: ZO-9AE929E600 on 22/06/2022 at 09.06 am, Order Amount is Rs 179 . The expected date of delivery is 03/07/22 to 07/07/22.Till today it is not delivered to me. In Application it is showing that it is already delivered and I am writing to them from past 20 days but they are not giving any information. I have not received the order and they said it is delivered neither courier person called...

Fraud worst worst worst worst...

I haver ordered 1 x 5.5" square prints (set of 24) designer with order id: ZO-BCA7255142 on 13/06/2022 at 01:18 pm. The expected date of delivery is 16/06/22 to 20/06/22.But if i track the order status in zoomin app it has reached to hyderabad hub on 18/06/2022 and the remark mentioned as "on hold.Destination unable to receive".Not at all satisfied with zoomin customer service. Kindly do needful action on zoomin as soon as possible....

I had order a photobook from zoomin on the 8th of June and till today it is not delivered to me. Helpdesk people say that it is already delivered and I am writing to them after 5 days of delivery so they don't have any information. I have not received the order and they said it is delivered neither courier person called me nor they have sent any SMS or email stating that my order is delivered, how would I know that it is delivered. Please...

I have booked two orders (24 photos+clips and Magnets), I have received only photos +clips in one package, but I haven't received the magnets order and the status showing as delivered.

I haven't received my order...

I ordered a photo frame for a particular ocassion as a gigt for someone on 17.05.2022 and it was to be delivered on 23.05.2022 so i paid in advance Rs.1818 and ordered it but it was not delivered on 23.05.2022. I mailed the company and they told to have patience we are checking and will inform you soon. But after few days I checked the status and it was showing in transit on 26.05.2022 after that there is no update in status and today is...

I had availed a car rental service from Zoor car starting date being 19th May @ 7.30 AM till 21st May @ 8.15 PM. The total amount 2I paid for this service was INR 6382/-

Since the end of service, I have been requesting Zoom Car to help me with a proper Invoice Bill so that I can claim it for my travel.

I have been approaching zoom car's customer care in various ways including email, phone, and social media.br...

I booked a Zoom car on 8th Feb. I paid 3474/-. When I went to pickup the car which I booked was not available, infact no car was available. My whole trip was dependent on this booking. Then I had to cancel this booking. I canceled and I received the cashfree link to collect the amount. I was suppose to click and redeem the amount. I was never informed that this is the way you get you refund. I missed that email and the email link is not working...

I am unable to talk to anyone from Zoomcar about my refund. Their customer care has automated menu options but I cannot talk to any support as I don't have any bookings.

I have written numerous emails but without any response is literally been harassed by Zoomcar executives with no hope of assistance....

This is regarding booking ID JPSN7CX20. I have booked the 7-seater Ertiga car for 3rd April 2022 and I have paid the full amount of booking fees. This car was located 3-4 km range from my home.

After some days I got the message and call from customer care that, the booked car is not available so we will provide you the Scorpio which is also 3-4 km from my home which is fine.

But on 2nd April (one day before...

I have ordered pack of 24 printed photos but I only receive 14 photos of them. And 10 photos are missing. I have paid 300Rs for it. Please resolve my issue......

Hi, i have installed zoomcar few days ago and when i was about to book a car through it. it needs to verify your identity and driving lisence So, i uploaded my driving lisence but when it has not been verified till 7 days ago after i uploaded. so i spoke to the customer care and they told me that they have some restricted areas of which they cannot accept driving lisence as my lisence has RTO DL9, they told me that due to security reasons...

This is seriously garbage!!! Zoomcar took my booking and my profile was not confirmed as they mention it will be verified in 15 20 min. Now they took the book and my money and the car is not unlocking and I am unable to cancel the booking. You are a ligit scam and I won't book any car from you zoomcar...

I have updated my address when it showed delivery failed in app. Then i chose expected delivery for next day. Next day when i tried to track the order again I am having the same problem like delivery failed enter your estimated delivery date and address update . I have clearly mentioned to the delivery agent regarding address but still I don't understand what is wrong. Could you please track my order and get it delivered asap. Expecting positive...