Zuari Furniture Complaints & Reviews

I bought a TV stand from a shop claiming to be Furniture Zone in Besant Nagar, Chennai. They claimed it is from Zuari Furniture. I paid in the shop and didn't get a proper bill ( Unsigned and without proper shop name). On delivery, I found that the furniture is scratched and they did not fix it properly. The magnets to hold the glass came off on the same day of delivery. The person who delivered it asked me to contact Mr Rafiq ( +91...

Dear Sir/Madam,

We recently (in November) purchased on bed (order date was around 16 November). The dealer Mr. Rai (contact number: [protected]), first misleaded us to buy a bed with wrong information. We ordered the complete set of bed, with drawer and headbox. But, what we got delivered was without the drawer.

When we went to talk to Mr. Rai, he started arguing in raised voice and accepted that he lied. In...

Hi, we have got a tv cabinet from ZUARI FURNITURE velachery... The person who sold it to us is ANWAR. The person was sent from the dealer at Velachery...He broke the cabinet glass while assembling the cabinet..Anwar said, he wil send a new glass to be replaced n fixed the next day.. Its more than 1 and 1//2 months, still no response from the dealer. He does'nt attend the call or he says he has sent the person but we are not available.....

We bought a Zuari 2 Door wardrobe from National Furniture BTM layout Bangalore on 29.01.2012 and within a couple of months 3 hinges of the right hand side door have come off. Despite following up with the seller on more than half a dozen occasions and with Zuari on three occasions, there is absolutely no attempt on the part of either seller or the company i.e. Zuari to repair the wardrobe.
The experience has been really bad and discouraging.br...

i chandan chakraborty on 14Aug 2012, purchased a Juari 3 door wardrobe from Mobel furniture ,Madhyamgram.The material costed me 16690/- . At the time of booking there was a flex add of the juari company displaying a shoe rack free with the purchase of 13000/- and above product. When I demanded the shoe rack ,they immediately removed the the add flex and informed me that the offer is over .I doubt something fishy and would like to know from...

The best way to buy a Zuari product is whichever store or mall you select it from, ask the dealer to deliver the same product as on display (after thorougly checking the product yourself). The best way is to get the consignment packed and transported infront of oneself. I know its hard to convince the dealer. But the 2 Zuari products that we purchased from hyper market, we insisted that whatever product we ve selected we want its delivery...

I have purchase zuari sofa from hyper city DB mall Bhopal as per guarantee or warrant of sofa is 1 year . After 3 months sofa leather got cracked near stiches after many complain personal visit company person come to see sofa after three month's.
Company employee come & take sofa for three day's in worksop and just stiched leather by hand badly just all stiched are open and again leather cracked near stiched .
And...

We bought a Zuari Cot from Zuari dealer. We never thought the Furniture will be so light that it cant even tolerate the Mattress weight.
such a worst Product. If they claim for warranty, will they replace the item and give us better Cot ?
The Cot style which we bought had small legs in the middle, First day, Midnight we heard a sound and saw these small legs moved its positions and after 3 days all fell down. now our cot is...

Purchased a sofa from the authorize dealer SUVAM Enterprises( cuttack), where the dealer saying big things but cheated me charging more on MRP. Cprepare the bill on list price & when I received the material at home the MRP sticker over cartoon is Rs. 3000/ less. Drop a complain mail to company customer care , call several times but still awaiting a reply. This is response from big brands. Cheater...

i had bought a zuari bed and after few months of its delivery the bed had some fitting problem and i have called up zuari many a times and also complained to the dealer from whom i had bought the bed to send some person to look into the matter however i have been put down by them always. They have told me that the person will be sent within 24 hours but no one has ever come up, it is the most pathetic and ugly service i have ever seen. I...

I have booked one wall unit on 20/04/12 & one dining table after getting confirmation that it is readily available. I have paid full amount 36,000 in cash. After a long delay they supplied one wall unit in assembled condition, which was totally damaged and which was in some display. I immediately spoken to the Area Sales Manager Mr.Haribasker and he agreed to replace it. But after one month also, I could not get the replacement and Mr....

I have purchased Zuari's 3 door wardrobe about 9 months back. The quality is wardrobe is so poor that within 2 months from the date of purchase the hinge of the 1 door broke off and as of now all my 3 door's hinge are broken. i have been complaining to the local dealer from the last 3-4 months but no action has been taken from their end till date. They promised to replace the doors but nothing have happened till now. I am very annoyed...

I had recently bought a zuari computer table (23rd). After paying the full amount, I was told the delivery will be the next day. The next I called up the sales rep (Varun) and he mentioned that he will deliver it the day after and will confirm that in 10mins. I did not receive any calls, and upon calling him up the next day, I was told " please don't call me...I'm only a sales guy....do what you can or who you want to report...

I am Mrs A Kidder from Ramgarh. I bought two Zuari wardrobes from Akansha Furnitures at Ramgarh. They sent two defective wardrobes and insist that I keep them inspite of my telling them again and again to take them back.There is polish defect, doors are defective, no keys have been supplied etc.I am not interested in buying defective pieces.I am told that the polish defect is manufacturing defect. Whatever it is I am being forced to pay for...

my name philip iam purchace tv stand zuari from woodland pulical towers centre nagampadam kottayam purchace date 17/ 08/2011 i paid 12,500/ after 15days tv stand broken tv i complant 100times noreply this is not good service policy...

I had booked a ZUARI TOPPER dining table set at an exibition sale organised by their distributor M/S INNER VIEW at ERNAKULAM on 23/12/2011 vide their order No 575. After an inordinate delay and that too after repeated reminders it was delivered on 20/01/2012 (invoice no 283). Now I find that the legs of the chairs are loose and wobbly.I had complained to the distributor about this about a week back and they promised to send someone to rectify...

I had placed an order for ZUARI Furniture - BOOKSHELFS and others from FURNITURE SHOPPE, Goregaon W Mumbai 400 090 Tel 6581 4441 on 22/5/2011.

Balance amount of Rs. 36,000 / paid by ICICI Cheque dt 25/5/11.

Now it is observed that in one of the Bookshelf (502), on left panel from bottom at @ 6" crack is developed on the panel. It is informed to dealer @ 5 days back to look into matter for replacement.br...

I have a complain against the dealer of Zuari in Belgaum as well as the company. I had bought 3 door wardrobe from a dealer (D.N. Associates) on 29th June 2010 in Belgaum, when it was received and assembled it did not have proper locks nor the alignment of the door was right. I had requested the dealer to fix it, but till date the work is not done. I am tired of telling him. I don't know what can be done so that my problem is solved....

I had purchased a TV stand unit through Jayalkshmi industries, Nampally road, Hyderabad a couple of days ago. Till date the unit is not delivered though full payment has been made. The dealer and the Zuari company are throwing the blame on each other for the delay. This is not the first time experience for me. The management of Zuari Furniture should take notice of the complaints appearing in the net. I advise those wishing to buy Zuari furniture...

On 22nd May we had visited the Furniture Expo organised by Time of India in Palace Grounds in Bangalore. We visited a furniture stall of FURNITURE PALACE and ordered for a ZUARI SHOE RACK. An advance of Rs.500/- was paid and they promised to deliver on 25th May. It was not delivered on 25th May and when we keep calling the person who took the order in the stall Mr.Mahendra, he states he is on leave and gives an irresponsible answer. Every...