Zuari Furniture Complaints & Reviews

We had bought a ZUARI wardrobe which was supposed to be termite proof and in just 10 months we saw that the wardrobe was damaged by the termites inspite of the company claiming that it was termite resistant. We made a complaint to Mr. Raghavendra Singh (Area manager) Uttaranchal region on call and email both, but he did not provided a timely response. Then after 6 months he said to get in touch with Mr. Uma Mahesh in Chennai(India Head) and...

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Address: Chennai, Tamil Nadu

I am a retired senior citizen. I had queen size steel cot with mattresses and wanted to exchange that for King size with mattresse for getting more space. When we visited your show room at velachery we could not see any king size model .Your Executive suggested we buy 2 cots of optima model, which is supposed to be most popular. Since our cot had hydraulic lift with complete storage he suggested we buy side draws.We agreed and ordered vide...

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Address: Chennai, Tamil Nadu

I PURCHASED A ZUARI COT MODEL-BOGATTO ON[protected] AT SARAVAN STORES CHENNAI, PERSON NAMED RAJU CAME AND FITTED THE COT WHILE FIITTING ITSELF THERE WAS FEW CRACKS ON THE HEADBOARD AND THE COT WAS NOT FITTED PROPERLY THAT PERSON HAD FITTED IT WITH USE OF L CLAMPS AND HE TOLD THAT HE WILL TELL THE COMPANY TO REPLACE THE COT NEXT DAY I SPOKEN TO MR. EDWIN AND HE TOLD THAT HE WILL SEND THE PERSON AND HE WILL REPLACE THE COT BUT NO ONE CAME AFTER...

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Address: Begusarai, Bihar

I purchased my black colour sofa set from western india showroom in Begusarai district of Bihar last year in June 2014. The sofa long one has developed a crack in its stich portion. I have made a complaint with the local dealer who is the new dealer of Zuari in begusarai but there does not seem any progress on the issue of my complaint. Pl. look in to this and resolve my problem. Regards SHASHIRANJAN KUMAR IOC REFINERY BARAUNI TOWNSHIP QTR...

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Address: Sambalpur, Odisha

it is about zuari furniture, sambalpur mobile no [protected] i had ordered the stuff on 7th, got all the delivery on 21st after several call which was promised to be delivered on 9th. the guy told me about warm blood and cold blood. finally he didnt even send anyone to fit the mirror. will never go for zuari again for zuai. u ppl dont knw how to behave forget abt service...

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Address: Patna, Bihar

Sir, I purchase a Zuari chair code no- 916 from Wood Craft, Nala Road, Patna on dated 7/04/2014 at 7.30 Pm. Bill was not generated due to unavability of staff they say bill was sent to you at the time of delivery of chair. On dated 08/04/2014 Wood Craft delivery man (Thelawala) was deliver chair to my building security guard. When i see the chair the right handle of the chair is damaged and the sitting portion of chair is damaged which...

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I sanjeev kumar resides at Sundargarh district of Odisha. I have purchased Zuari king size bed from your Sundargarh dealer just two months back, yesterday one fourth part of headboard was broken.Although it is in warranty period, the concern dealer is unable to give proper answer. Pl. do the needful. I have very much faith in your product. My mobile number is [protected]. Thanks Sanjeev Kumar Sundargarh-770001 Odisha...

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Address: Ernakulam, Kerala

We purchased the sofa set of Zuari (ZDX SOFA SET(BURGANDY)) on 19th April 2013. A small part in the left side of the hand rest part of the sofa set was toured in September 2013. We started calling Innveriew Kakkanad regarding this from October to fix this. They informed us that they will send their representative to fix this. Two of the representative came and took photo of the sofa set in November 1st week. There was no update on anything...

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Address: Begusarai, Bihar

1.Wooden Bracket of Single sofa is Broken. 2.Raxin of Three seater has Manufacturing defects. Information given to dealer just after the purchase while installing at home by technician from ZUARI Please replace damaged product immediately From Alok Kumar C/O Ajay Singh Gali No 4 New Colony Ullao. Begusarai (Bihar) [protected]@yahoo.com...

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Address: Thanjavur, Tamil Nadu

Think twice buying from Zuari. The quality is so pathetic and there is no response from Zuari customer service so far. I've decided to repair the chair locally spending out of my pocket. Please check my earlier post for the pictures of the chair I bought. Good Bye Zuari!!!...

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Address: Thanjavur, Tamil Nadu

I bought a High Back Chair at Thanjavur through a Zuari Dealer and I'm very disappointed with the quality of the chair. It's not even a year the chair is in a pathetic condition. I almost spent Rs 9000/- to buy this chair but the quality didn't do any justice. Almost three weeks back, I sent a complaint regarding the same with the pictures to their manufacturing unit located at Thiruvallur and followed up with many calls. Unfortunately the...

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Address: Uttara Kannada, Karnataka

I presently have a wall unit code 953 and a corner stand. I have shifted residence from kochi to Karwar. For dismantling of the unit at kochi the response was excellent. However i have been in my new residence for the last three days and trying to get in touch with some zuari rep but unable to do so. The customer service numbers are also not working...I require a person to install my wall unit and stand at my new residence urgently. Pse do...

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Address: Chennai, Tamil Nadu

I ordered for a study table & chair on Zuari Furniture, Velachery, Chennai on 10th May, 2014 but the chair was not delivered even now after 10 days. The study table was also delivered after 8 days only. Their showroom personnels are unresponsive. They have promised refund of money after much shouting and head aches. But till now they haven't given it back....

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Address: Dehradun, Uttarakhand

I purchased a zuari bed 7 years ago. Recently one side support of the furniture got broken. Placed requisition with cu stomer care four months back. But No delivery till date. Neither they say that the part is not replaceable nor they are supplying. No other company is ready to manufacture. So a bed worth Rs 50000.00 is of no use.This is the end of a modular furniture. Since last four months I am feeling to be tortured by Zuari. SEEING...

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Address: Paschim Medinipur, West Bengal

My name is N.Bhavani.Iam from kharagpur, west bengal.we 've bought a Zuari 4 door wardrobe in October of 2012.The day of fitting the wardrobe till now we are suffering. Firstly yhe doors were not closing properly and small insects and lizards are entering inside the wardrobe. We complained about the problem to the shopkeeper of Deluxe Furniture, gole bazar from where we bought it for an amount of Rs.22000/-.After so many months he sent...

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Address: Bhagalpur, Bihar

I, Sunil Kr Singh, bought a dining table of brand zuari on 30/10/2013 from Zuari & Zuari shop located at patal babu road, bhagalpur.some defects are found at the time of delivery and when I contact to the dealer his replies are not satisfactory.He suggested to compromise on the loss.Following defects are found as follows:- 1.small crack is found on glass top. 2.defects are found in dining chairs(chairs are not in level). As per your...

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This complaint is regarding the supply of defective bed and side table(Code no-655 and 743038) which I bought on 5th may 2013. After repeated reminders to your dealer Index furniture center, 129-A Malviya Nagar, Udyog Bhavan near nanke petrol pump in Bhopal Madhya Pradesh there is no response so far after repeated promises of repairs or replacement. Till date my problem has not been addressed by the dealer or the Area sales manager Mr.Bhavesh...

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Address: Hyderabad, Andhra Pradesh

We have purchased Zuari Cot on 16-MAR-2013 bill no. 850 at M/s Sri Venkateswara after short listing various available models. At the time of fixing /installing the cot at our premises, it has been observed that head board of the cot is damaged at the bottom of the board –(may be due to transit from factory to stockist) and asked the fitter not to fix the damaged board, the fitter has taken the photograph of the damaged part and left....

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Address: West Bengal

I had purchased X-Leg Dining Set(H4) 4'3" X 3'1" through Furniture House,1458 Garia Main Road, Kolkata-700084;mobile no: [protected] on17/08/2011. One of the wooden support of the chair seat has broken in APRIL'2012 and from then onwards I have been calling the above showroom to rectify the damage or replace, but they have been dilly dallying me with some pretext or another for the past9 months and have not rectified...

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Address: Karnataka

We bought a Zuari queen bed from Hypercity , Kundalahalli Bangalore. Just after a month of buying the bed, the back rest came out. We complained to the Hypercity people 3 - 4 times , someone came and somehow attached the back restto the bed. The very next day , it came out again. When we again complained , they redirected us to the Zuari ppl who in turn told us that it cannot be fixed and they cannot do anything as its
now 2 yrs have...

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Zuari Furniture Complaints & Reviews

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Complaints recently resolved by Zuari Furniture customer care

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Zuari wardrobe gets damaged by termites

Cots and mattresses ordered on Zuari...poor service

COT FULLY DAMAGED

Problem in my Sofa set

delivery and behaviour

Poor Quality with Big Brand Name (Chair code no- 916)

broken of headboard

Promised replacement not provided

Damaged Elite sofa provided by Dealer Estern India Begusarai Bihar

Don't ever buy from Zuari

High Back chair quality issue

installation of wall unit at new residence

Non-Deliverance of invoiced goods

no supply of spare parts

Careless attitude towards customers

SCRATCH ON THE GLASS TOP AND DEFECTS IN THE DINING CHAIRS.

Defective Bed and side table and no response from dealers

Non Replacement of Headboard of the Cot

breakage

Bed Backrest got detached after only a month

Zuari Furniture Complaints & Reviews

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Complaints recently resolved by Zuari Furniture customer care

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Zuari Furniture reviews & complaints page 5

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