Eureka Forbes Complaints & Reviews

Dear all,

I have entered into two year amc with eureka forbes for my ro. After changing the filter no one turned up for service for past one year. I have repeatedly called the service centre to
Ervice ro.

Amc visit were due in feb and june.

I want to escalate this to management. Give me contact details to follow up

Thanks
Jai krishnan.
[protected]...

Hi,

I have registered a complain (Complain no.[protected] on aug 21, 2016, still complain not fixed, very bad experience, almost 10 days, your engineer say company not providing tds meter to installation engineer, so i raise complain since long time but person come after 3 to 4 call to customer care but not resolved yet, never come back that engineer to resolved my complain,

You people just fool customer by...

On 07/08/16 salesperson from aquaguard came to my house and i gave him advance of 500rs and gave the order. Next day the product delivered to my door step and installation also done on the same day. Next day the same sales person came to collect the amount. He did not remind me of reducing 500rs from the payment. From the next day i am calling that person to give me my 500rs back and he is not responding. Feeling cheated and i am going to...

The aforesaid company has not been responding to my repeated complaints about non working of one switch in my aquaguard (Aquaguargd classic model) and the same is well within the warranty period. I had already made three complaints since 3rd aug.2016. They had registered my complaint vide no - [protected], [protected] and [protected]. One dasarathi panda even called me but he asked me to talk with his senior officer to carry out my problem or...

Eureka forbes is fraud company. Their product stopped working for me exactly after 1 year 2 months. These bas tards in chennai came to my work in tcs and portrayed it as best product. Now they are telling tht guaranteed period is over and asking me to shed another 4500ra. I already wasted investing 15000rs on this f ckng product. These ppl are cheaters and eurakeforbes product aqua guard is just to loot money. I shd hv just continued taking...

Respected Sir,

We have been struggling from last 6 months till date no response from aqua guard team.

This complain I am writing you with great pain and repeatedly follow up with 0 % service satisfaction.

Bill is attach and warranty is available till oct 16

Awaiting for your immediate solution

Cc Mouthshut, Consumer Complain

Regards,

...

We have paid for annual maintenance charge for 2 Yrs. As per terms and conditions service to be provided for 4 times but only 2 times the service has been provided. Only at the time of Renewal of Amc technician is coming.When we escalate the same to the manager by name Kavitha, her response was really harsh and not sensible. She is lying and defending. We need to log several calls during the tenure of Amc but no response. We wasted 2 hrs...

I had purchase Dr Aquaguard Magna UV . product on 18th July 2015.. as we where having the blind trust on Dr Aquaguard, we were blinding drinking this infected water & boz of this my father got infected by Jaundice & was in hospitalizes for 2 weeks & had to spend 60 to 70k on his recovery.
Dr Aquaguard Magna UV is an faulty product & also the sales person Jagdish Yadav who is selling this faulty product, but the part which purify the...

Dear sir / madam, i received the product, but i request for return / cancellation of my product. Please kindly raise a request for return and take it off. While displaying the demo the sales person informed there are of accessories of total 11 different, where in on the box it is showing only 9, even he mentioned there is an offer of having 2 accessories extra which costs around 1100/- but there is of no information on free accessories on...

Im from chennai and using eureka forbes enhance ro uv model .it is not working and i registered complaint about it on 22/08/2016 one week going to be over but still it has not resolved .the company is focusing on only to make customer to put AMC .but they are not care about customer they only need money.the service is totally waste without completing the service im getting message saying your service has been completed .such a big company...

I unfortunately bought an Aquaguard (Magna RO ) on 5th July . From the first day there was a leakage from drain water pipe. I complained the same to Mr. Tripathi (Team Leader AquaGuard Dehradun, who approached us to sell Aquaguard) the same evening, He tried convincing me that "IT SOMETIME HAPPENS IN AQUAGUARD... IF THERE IS A PROBLEM WE WILL INSTALL A FRESH PIECE" Then on August 13th 2016 it stopped WORKING. Blue and red light started blinking....

I have purchased a ENHANCE R.O. unit on 08.01.2014, order no. 22032, c.s.s. code 9004707.

I renewed maintenance contract on 08.12.2014, receipt no. 24184455, valid up to 07.12.2016. But a service guy came and confused me about renewing my contract and I did for the same on 29.07.2016, receipt no. 26519378.

Later I checked the previous validity and found the fraud. I contacted the person and he ignored my request....

We bought the product online on 8/13/2016 2:24:33 PM and got faulty product delivered to us.

The product we ordered was DR. AQUAGUARD MAGNA UV + Mineral Cartridge + Biotron.

Initially the product was giving foul smelling water for which we raised a complaint no.88810193 the service person came and said the installation person forgot to clean some cartridge.

After the he cleaned the product and...

Sir
I am purchased Aquaguard Reviva RO + UV water purifier
and Paid Rs 16100.00 by Cheque in the name of Eureka Forbes
but on verification on Delivery Challan total Price quoted by Company is Rs 14990.00 and I verified on online it found that price is Rs 14990.00 (Inclusive of all taxes, delivery charges & standard installation)
after this i called your representative and asked about this but he said that Rs 1100.00...

I have registered a complain (Complain no.[protected] on aug 1, 2016 to fix my inova water purifier and after that i have called customer care for several times and even emailed customer care but my product is not serviced yet.

I have renewed my service contract on 30/06/2016 for three years by paying rs. 4510/- and filtered got changed on 30/06/2016 but within 1 month only, purifier has having problems....

My amc was from dec 2014 for 2 yrs but the first service was only in mar.2016. The promise replacement of all filters is still pending. The contract was entered with rukmanandan services. Repeated queries of extending the contract for not honouring the 1st yr too has been ignored. I bought the ro in 2008/2009 but response to service calls has been poor till date...

Very bad after sales and servicing.first contacted them on toll free no. on 27/6/16 for general servicing and change of candles.job attended on 28/6/16 by Mr.Suresh.not done properly, so filter started leaking.several complaints given since then, attended by them but problem continued.on 21/8/16, Suresh & another technician attended again, but they bungled up that no power supply is there to the filter ( some short circuit internally).Fed...

Aquaguard magna ro installed in apri 2016 became faulty on 17 aug 2016. I lodged a complaint (No.[protected]. Technician came next day (18th), inspected and said the pcb was faulty. He came again on saturday (20th), checked with his boss and said pcb was not available with his office but by monday (22nd aug) the machine will be repaired. I spoke to customer executive on monday 22nd and accordingly another technician came this morning (24 aug)...

I have sent an email also todayand same is — urgent attn-not satisfied with recently purchased aquagaurd — i m in ahmedabad and purchased this product recently on 13 june16 and after installation it becomes out of order 3times (All documents attached) frequently in very short span of time which resulted to a very unsatisfied performance which is never expected from such reputed agency and it seems that it was totally a defective piece...

Customer code [protected]
Product :aquasure nano ro
Product code gwpdanano00000

Dear sir,

I have pd amc thru rtgs payment rs.3945.00 on 19.08.2016 trnsaction reference number ig0coahlh7 service request number [protected] has been allocated. till now came service the same. even contacted technitian mr. venkatesh number [protected] not responding. some who can help me
To sort out the issue of...