Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 231

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
deepikapb
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea money wallet

I have received sms that my account is going to deactivate and i should use my money within 3 days.
Guess what? I am unable to use my money with some error. I am trying this since last 2 days. Customer service is worst. They have no idea about what they were talking. I spoke with vrushali about this. She sent me mpin which din't help to resolve the problem second operator was pathetic. She din't even listed what i am saying to her...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tech Web
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

what should I do now. I got cheated by idea because of their fake billing

Address:Chennai, Tamil Nadu, 600042
Website:www.google.co.in/url?sa=t&source=web&rct=j&url=m.ideacellular.com/mobile/default

Am having an problem regarding an wrong billing values given by idea postpaid telecom

Actually on 14th of november 2017
I leagally went through a process of changing my phone company to idea to aircel with the same postpaid number it took 7days for them to activate the aircel sim with the same number
I have paid all the bills of my idea and was not having any dealing with them since i closed the account and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinsss
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid to prepaid connection

Address:Gondia, Maharashtra, 441701

Dr dipak a customer of postpaid service of idea cellular ltd;
I approached to ravi nagar nagpur (A franchisee of idea cellular ltd) about 4 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and sim cards are not available so come after few days. When i went after 15 days they again deny me to resolve my issue saying the lack of trained staff....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramanlal Bora
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea network issue in lonar (maharashtra)

Address:Buldhana, Maharashtra, 443302

We are facing a lot network issue with idea from last one week. We have contacted to idea about it, but no positive response. We are also facing mobile data issue. Everyone at my home has idea number. Instead of getting resolved, more issues about network are arising day by day. So it has become very troublesome to work with such a bad network. Please do helpful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohsin hashmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid sim not working in international roaming

Address:Bangalore Urban, Karnataka, 560052
Website:[email protected]

Dear all

This is very unfortunate that my idea prepaid sim [protected] is not working in dubai (Uae).
Every time i am trying to register with uae local operator etisalat or du getting the below error
"your sim card does not allow connection to this network"

I am not able to access my email and online transactions. It's more than a month.
I am really disappointed, not getting in touch with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
m1906
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs.4996 debited by fraudulent activity without even my knowledge

Address:560075

Dear sir,
I had updated my sbi passbook today and to my shock rs.4996 was debited on 26/9/17 the detail just says othpg 259709 idea money. I'm unable to track other information. Kindly look into the issue. I remember a fake call asking for details on my account number during that period. It is bizarre to witness such issues happening for a middle class family like me who is dependent on pension for lively hood. Kindly look into the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pnkj_parate
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted through vas services

Address:411044

I was raised request on 16 dec 1017. Without confirmation i was directly resolve it. However the complaint is resolve without communication with user. I raised this request 2nd time hence positive response expected from your side.
Please find below mention my no what about i am taking.

Please connect with me on below my no if any issue or query.
M no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Minnu Rose Joy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number deactivated /barred

I am using idea postpaid service and now without my knowledge sim is deactivated.I contacted customer care 10-12 times and came to know that due to some due amount its barred, butr I don't have any due payment and submitted all proof for the same.From last 6 days I am facing this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nandkishorrech
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating on portability

I have ported recently from airtel to idea post paid after speaking to your customer care. I was totally cheated because you guys have said that the total bill amount will be between 380 inr to 390 inr (Including all taxes) and the internet balance promised was 1.5 gb - 4g data per day, roaming incoming free, (Local and std) mobile and land line calls free and also per day 100 messages. I satisfied with this plan and ported to idea from airtel....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vm001uec
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number blocked without information

I have been idea customer since 2007..

My prepaid idea number has been blocked abruptly without any prior information.. Also i am having balance of more than rs 30 in it..
This is an illegal act.
Kindly resume services asap.

I called customer care service but executive don't seem interested..
It appears we should all opt for reliance jio now..

Really pathetic company idea...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ṛỉšƕẵßħ Ɉằi
from Dehra Dun, Uttarakhand
Report
Copy

ported sim card not working

Address:Allahabad, Uttar Pradesh, 211019

I recently ported my Tata docomo Number into Idea then after 4 days a message came for calling at 59059 after 22:30 on 1 Jan 2018 . After that when I inserted SIM in Redmi note 4 first it shows 3G network and then no calls were coming not even recharges were coming . I spent 300 Rupees for it . But No response from Idea retailer . Kindly help me ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umesh Kushwanshi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rainbow and animation surf charges, i never did this, but charged for 250 rs.

Address:Ranga Reddy, Andhra Pradesh, 500049

I am tired of being charged of these contents, i never do this, every month i am being charged, it's unauthorized content that was applied on my mobile number

08-dec[protected]jan-2018 rainbow 150.00
04-dec 11:45:56 animation 1 100.00

Above are listed charges dates

Unauthorized charges, i never requested these services and never surf these kind of content. These are invalid charges activated...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
arunkarjaon
from Raha, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea internet issue

Address:Kaimur, Bihar, 821106
Website:whatsapp

Sir month me asa tin char bar broblm ho jata he hmare yha aur net ka speed v 12kbps chlta he aur data network (E) ka symbol v nhi ata he hmare yha bhut problm he sir kae bar costomer ko v call krte he wo sirl complain lekr kuch krte v nhi he sr yha idea k bhut jyada users he asa hi rhega to hmlogo ka idea pe viswas uth jayega mjburn hmlogo ko apka sim tod kr fekna pdega so pls sr help me mere yha ka pin no he 821106 my contact no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ameresh Ranjan Saran
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

51998 rupees 3 was deducted on account of cricket match news sms played between south africa &zimbabwe.

Address:Dhanbad, Jharkhand, 826001

Yesterday 30/12/2017 around 12:32 pm, rupees 3 was deducted on account of cricket match news sms played between south africa &zimbabwe. (I have no reason to know the score of match) while getting with cc executive who said that it was i who punched the code deliberately to request the details of match. What a shame on you people that you deduct /loot/steal money from customer account compelling him to believe what one has not done (Or very...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
L
Lakshmi K Lakshmi
from Bengaluru, Karnataka
Report
Copy

not update mail id

Address:560079

Dear Sir

Last Month I Gave Letter for Updating My Mail Id. But Still The Mail Is Not Updated And I Don't no the last bill amt Also Because, I didn't get any messages and Idea bill for last month so, That's why I Can't Pay the Idea Bill so, Please send the messages before 10 days of bill payment.

thanking you For
shivabasava Chits Pvt Ltd...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai6644
from Shiggaon, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

clearance issue after porting to jio

I ported to jio on 23rd nov from karnataka idea postpaid, and cleared all bills till 23rd nov. Recently i received bill to pay extra 394/- for pro-ration charges (Charged on data), even i have extra 900mb data apart from monthly plan. On what basis you charged pro-ration charges? Is it sensible to pay 394/- for 100-200mb data i have used on 23rd november? (Having extra 900mb data)
If a customer is about to leave your company, will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devesh Nimwal
from Kotputli, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cutting my idea no. services.

Address:New Delhi, Delhi, 110085

I am frequently getting threatening calls from idea cellular that they would cut services of my idea no. If i will not use my idea no. As per idea zero use policy.
I am getting my 80-90% incoming calls on that no. & replied the same, getting messages from banks, income tax dept & other govt dept. I am using other post paid no. For outgoing calls for my convenience.
They forced me to recharge my no. With rs 200/- in 6 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadi Rajeev
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwillingness to port out the idea number

Address:New Delhi, Delhi

I am an defence employee i got new assignment and moved out from madhya pradesh to other location were idea services were not good so i applied for number portability its about a month now inspite of visiting idea customer care and informing on telephone number is still not ported and charges are levied on me without even using facility. Whenever spoke to customer care they are asking reason for moving out of idea and false assurances. Idea...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshitha.i2696
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge done but cut from main balance

Sir i have recharged my mobile with an sms pack of rs 12 containing 130 msgs.. After it was completed i have recharged again with the same sms pack. I have alrdy registered my complaint saying it was cutting from my main balance. And now. It is showing that i hav 260 msgs remaining which means i have msg balance but still whenever i msg to someone it's again cutting from my main balnc.. I donno y this problem is arising frequently.. Sir i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Melvick Dsouza
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea deducting money from my idea balance (cheating people)

Address:403501
Website:www.ideacellular.com

On 31st dec 2017 i received a message on my mobile number [protected] saying your fashinz has been activated. Amount charged rs.150 for 1 month. I called up the customer are they said you have activated this service where as i have not requested for any service. This is pure cheating how can someone activate a service without request. I told them to stop service and ignored.

Today 1st january 2018, i received another message...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy