Xolo Complaints & Reviews

Work order No.[protected] dt. 5/8/2014 Complain No. 751282 dt. 30/8/2014 I own a ZOLO Q1000s in which I faced certain problems. I submitted the phone in the company's Ghatkoper service center. They said the phone will go to the HO so will take 15 days. After 15 days when I called they said more 10-15 days. Then i called on the 30th of August and they said still 15 more days. I then registered a complain with the company helpline No. and...

I had purchased a xolo mobile on 26/5/2014 by paying 14.5k, after 2 weeks of purchase ma touch screen had issues .It used to send msgs on its own and used to cal on its own .i had to wait minimum of 2 to 3 min fa any application to open .So, I reached to service centre located in rajajinagar (shrishti services) my phone was taken fa fault rectification n i was told tat ill be not getting any refund or replacement .They had my phone for more...

Hi Team, Have a patient to read below this. I never expected the service like this. 1) In Feb'2014 i took new xolo A500s in Rapid zone(Jayanagar 9th Block). 2) From the day one i was facing the slow charger(taking more then 5 to 6 hrs. 3) After a month i went to Indira nagar service center informed the same they took my mobile they return back to me said that they done the service it will working fine. 4) Very same day i...

Sir I have complaint against your company XOLO india(Lava International, A56, Sector 64, Noida 201301, UP). You are cheating customers by unprofessional services via there service centers My mobile phone XOLOQ700 white IMEI [protected] bill date 11 jan 2014 was given for repair (replacement of broken touch screen) at service center 'Balaji Enterprise, 14B dover lane, kolkata 29', sometime in July 2014. After 2 months of keeping...

I AM USING Q2000L MORE THEN 2 MONTHS BUT LAST MONTH I AM DOWNLOADING AN APP AND MY PHONE START SHOWING THE ERROR THAT IT HAS INSUFFICIENT MEMORY. THEN I CONTACT THE TOLL FREE NO. OF XOLO FOR HELP BUT NOT A SATISFYING RESPONSE I GET THEN I MAILED MANY TIMES TO THEIR XOLO CARE ALSO AND THE RESULT IS THE SAME THEN I BOUGHT TO SERVICE CENTER AND THEY SAID THAT ITS A MANUFACTURING DEFECT AND CAN BE DONE BY THE COMPANY SIDE NOT FROM OUR END. AND...

I purchase XOLO q600s smart phone having I.M.E.I. No.[protected] on 24/07/2014 .The smart phone was having built in problem which stops SIM frequently and finally it stopped reading both the SIMs. I contacted customer care in the area ‘ Dipika Electronics on 16/08/2014, they sent the set to company vide order No .[protected] for attending problem. I did not get any feed back for the progress and expected date for receipt of my phone...

My work order no. is[protected]... i have submitted my mobile on 09/08/2014 but still it has no update regarding the repair... when i call to customer care they always say that it is under service center & have no time frame for repaired. It has been 1 month ago & still no response...pls let me know what i do..????...

Ashwani kumar, I purchased xoloQ600S on 20/08/2014. So my handset is under warranty. I am troubling with 3G network on this handset. I contacted with customer care as well as with care centre. They have not any solution for my problem. Now they told me that it will take 4 to 5 weeks. They also told me that there is no provision under which they can give me spare handset while my handset is under repair. What will i use in those 5 weeks? Am...

I purchased XOLO Q 1000 sometime in Oct’13. I faced battery charging problem in July/Aug’14 (just in 10 odd months) – Battery doesn’t get charged even by 1%. Initially I thought it must be battery problem – so i got another battery – but I was wrong. With frustration I thought it must be the battery pin issue – I touched the battery pin and it broke. Later I went to service center – they said its hardware tampering and...

I'm from Bangalore and have a problem with the earphone jack in my phone. The left earphone doesn't work at all, and it not the problem with my earphone because its the same with all the earphones that I've tried. And the authorized service center person here says it'll take at least 30 days to get it repaired. What am I supposed to do till then without my phone??!! My phone is within warranty and I cannot afford to give it away for 30 days....

Hi, I have purchase XOLO Q 900 on May 13, 2014 from Amazon.com and after a month I am facing lots of problem with the handset. After 1 month o[censored]se the handset speaker got damaged after which I went to the XOLO service center in Gariahut, Kolkata and they fixed it and return to me after 2 week. Again after 3 week o[censored]sage touch pad got damaged and then I again went to the service center to get it fixed. They return me after a week and again...

Dear sir/madam i have purchased a mobile xolo a600(black) in the month of april. After 3 month i faced the problem of its touching pad it was not working properly then i submitted it to the sevice centre at netaji subhash place delhi. After about 20 days they replaced me other mobile of white colour that was already defected . after that i have visited service centre 3 or 4 times but my problem is as well as . so plz take any leagal action...

Dear Team, Pls Help me to get out of this problem, I had submitted my xolo phone Q600 for repairing at Thane Service centre service centre Dt 7-8-2014 work order no[protected], service centre no is [protected] which always shows busy they never call back to customer, and their Area manager Mr.Prashant his no is [protected] never pick ups the Phone i think he didnt deserve this post sitting at this position and not attending customer calls,...

I had bad experience with the service center as I gave my phone on 26 June 2014 for servicing in warranty period, due to constant hanging, bad battery and network issues. This was the first service done on this month, which took 20 days to get my phone back on 15 July 2014. But the issue is still ongoing and the new additional issue is that my battery is swelling up now after the first service which was not prior. I again submitted my...

I have xolo a700 last oe and half year .Last one month i am trying to buy new battery but i coundnt find this in all service centers across the coutry .I search many websites and mail to company hundreds times but no response yet . Company is selling only mobile but provide nothing to its customer .Service centers are helpless and no accessories available in market . Plz do not buy xolo mobile .If any one have new xolo a700 battery plz send...

My brother bought XOLO T1000 mobile phone on 14/8/13 from Flipkart sold by WS Retailer Services Pvt Ltd for gifting me. I have started using the phone first time from 4th Oct 2013, and from day 1 o[censored]sing the phone I have started facing the problem where I am unable to hear other persons voice while calling and some noise and disturbance is coming up. I have given a Mail regarding this issue but they didn’t reply till mid of November...

I have purchased xolo A600 on 26.03.14 from Ahmedabad. After 2 months touch screen was lost sensivity . I went service center. They took the phone. Up to this level it was okay but they did not complete their commitment, they harassed me for one and half month and after a very big harassment i got my phone. But just after 30 day phone is completly dead and now again starts the same. Call to customer care, they dont attend the call or after...

Submitted my xolo q600 at balaji enterprises gariahat, kolkata, a xolo servicing centre, for broken lcd repairing on 19th july, now its 2months since but no responseresponse ffrom anywhere as theythey said iits a 10 day job. But now they are not even responding to calls. Somebody please help how do i reach them....

i buy a xolo a500 club mobile phone and within 1 month it getting spoil like- it getting heat, touch doesn't work properly, speaker problem also and i gave this to the service centre on 22-july-2014 and they don't give back my phone. they say come next day....

Hi,

I am working with Times of India, had submitted my Xolo A600 handset to M/S SG SOLUTIONS Sector 2 Rohini, New Delhi on[protected], same day received sms for expected delivery date is also same[protected].
I queried to SG Solution and as per them motherboard need to be replace as handset was taking too much time for full charging (approx. 7-8 Hours).

Hence they are sending to service center and...