Yatra Online / YatraTrip.in Complaints & Reviews

I've followed as per the instructions given by the yatra app but the ticket isn't confirmed which shows failed but the amount debited from my bank account which is ridiculous. Fraud people don't ever use this app very worst customer service. Why there is no phone support for train and bus tickets which is only available for flights. Even a food delivery app have phone support why should not u.???? Just remove bus and train booking from your...

Dear Sir,

I have paid for Rs.1883 to Yatra.com on dated.[protected] for Hotel Booking and After this booking cancelled from my end.

Yatra confirm that Refund Amount of Rs.1883 processed on dtd.[protected] but till date not received refund in my bank account.

Yatra not send me refund and cheat with me.

Remark :

Yatra Booking ID :[protected] / Booked on[protected]br...

I have booked tikets for trip from Chennai to Varanasi and back to Chennai - INDIGO - Airlines which got cancelled due to flight cancellation and INDIGO informed they have given the amount to Agent - Yatra.com. in the month of April & July 2020 itself. as detailed below. But till this date I have not received the refund amount from Yatra.Com.
PBR Ref: Refund Amount Paid by INDIGO ON

DL8MMQ Rs.8636 12.07.2020
NEBTNY...

Sir,
I have booked tikets for our Travel to Varanasi and Return from Varanasi with the following PNR nos

DL8MMQ - INDIGO - Amt.8636 - Paid by INDIGO 12.07.2020
NEBTNY - INDIGO - Amt .8268 Paid by INDIGO 12.07.2020
HGBTNY - INDIGO - Amt.2268 Paid by INDIGO 09.04.2020
VWZGKN - INDIGO- AMT.2638 Paid by INDIGO 09.04.2020

On contacting the concerned Airlines - INDIGO - They informed thatbr...

I tried booking a flight yesterday for a roundtrip of Delhi to Goa. After transacting through UPI, My payment of rs 9832 got deducted but it showed that my booking did not take place. There is no response from the email ID listed on the platform too. Many others are facing this issue too and it's horrible! I need to book it soon but my money is stuck with Yatra.com.
There is no customer care number as well!
I'am attaching a...

My bus journey booking from Durgapur to Kolkata on Shyamoli Paribahan failed but money deducted from my Freecharge account.

Date of booking: 26.1.21
Email: [protected]@gmail.com
Bank: Freecharge
Order I’d : 022601210068540152933965
Yatra booking I’d :[protected]
Amount:349
See attached Freecharge receipt...

My Booking With YATRA
Reference Number[protected] and Hotel Confirmation Number: YAT[protected]

Payment was made for the above booking number mentioned and Yatra website confirmed the booking, but the hotel rejected this booking.

Checkin was at 12.00hrs on 24th January but instead of multiple complaints, yatra is not responding,
Complaint(request id) no. 27051474 Was raised by me but not...

I have booked bus ticket using yatra app.my ticket was not confirmed but ticket amount has been deducted from my bank account.please refund my amount....

I booked a ticket for my friend and had to immediately cancel due to a spelling mistake. I immediately got it cancelled via Indigo airlines and booked another ticket from Yatra.com

Since then indigo claims to have refunded the amount to Yatra but there has been no confirmation from Yatra. It says to wait 48 hours but it's been more than 2 weeks now. I can't talk to a customer care executive and no one is replying on the email....

Booked flight ticket on yatra website, Amount deducted in my pnb account on two times but booked one flight ticket.
Dear sir,
I faced problem on 08 nov 2020, doing the transaction online through pnb internet banking, amount had been deducted in two times in my pnb account but i have received one ticket only i complicated yatra web site but not any good response, till now the deducted money does not refund to my account, so...

My air tickets to Dubai were cancelled by the airline itself, and they have spoken to me and said I will recieve a 100% refund. I had booked it through Yatra website, and when i go to claim my refund, it still says that 18000₹ will be airline cancellation charges. Tried contacting Yatra through calls and emails both MULTIPLE times but have received no resolution. Please please help....

My flight tickets for march 2020 is not refunded yet. Its been mail going forward and backward. Nothing helping me....

Payment deducted from my bank account but I did not receive any booking confirmation. Hotel booking. [protected]@gmail.com...

Hi

I booked a cab service in yatra.com from mobile:- [protected]. money got deducted and booking not happened.we tried to reach out to you. Due to your pathetic customer service we are not able to contact.
Please let us know when can we get our refund. Below are the details of transaction.

Your Acc XX354006 is debited for INR 3693.00 on 24-Jan-21 towards [protected]@indus. UPI Ref No[protected]....

I cancelled my air india ticket booked through yatra due to rescheduling of flight and AirIndia has the process to initiate the refund only if the agent i.e. yatra (in my case) initiate the process from their end. Even after repeated emails to yatra from the last 2 months for claiming the refund the company haven't taken any action and the airline team is also not helping. They don't even have a helpline number for airlines customers. Its...

Amount is deducted from my account. But no message or email received.please help...

Booked on - 14 jan 2021
Booking ID[protected]
Bus operator- Hans travels (l) Pvt ltd.
I booked ticket from bhopal to Shivpuri & at last moment bus operator cancelled the bus, so i have to book another bus in urgency. The bus operator said you will get your refund but neither yatra & hans travel provided me my full refund....

I'm Dhruv Agrawal
Email- [protected]@gmail.com

I tried to book bus ticket (Delhi-Manali ) from Yatra.com on 22nd Dec, 2021 however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my google pay account .

I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap.

I have attached screenshot...

I had booked tickets(The booking reference number YT[protected] on 17.01.20 for travel on 20.06.20. The airline cancelled the flight due to Covid restrictions. Since June following up with Yatra.com for refund of tickets. Every mail was responded with the refund will be credited in your account in 7 to 10days. Later on October 13th posted my grievance on this FB page, i was asked to furnish bank details, the same was mailed to customer care....

* Yatra Booking Reference[protected]
* Already refunded to Yatra by Indigo
* No communication on refund from Yatra side
* Even after many mails, they are delaying it since 8th Oct'20
* Every time I follow up they just write that you will receive the refund in your account, but till date no resolution
* Need immediate refund from Yatra as resolution...