Yatra Online / YatraTrip.in Complaints & Reviews

I have booked at Country Inn & Suites By Radisson, Panjim Goa using yatra.com website and also paid the amount. I received the confirmation mail from the yatra.com but no confirmation from the hotel.

Upon contacting the hotel, i was shocked to know that they have not received any booking and the confirmation mail and booking id from the yatra.com was not valid. I tried contacting the yatra.com several times but to no avail...

Sir we send you several mail regarding credit note against flight from del to sri nagar but no response comes from your side.
Please contact us and corporate with us...

The flight which I booked for 27th March got cancelled. The airlines have processed the refund from their end, but the amount has not been returned by Yatra agency itself till now. They do not even respond on the emails other than
in the form the of automated computer generated responses. I wonder why they don't even have any customer care number for domestic flights support.

Kindly process the refund as soon as possible....

Despite several emails to [protected]@yatra.com,
[protected]@yatra.com,
[protected]@yatra.com
I am not able to get my refund that was issued by goair for pnr J62DPC. I am sending am email since[protected].
I had also received a response from yatra confirming thag I will be getting refund but it's not getting issued.
Not sure how to deal with this....

Hi, i had booked my tickets from yatra dated 20 Apr 2020 costing Rs2232. Due to lock down, the Air India flight was cancelled. I had checked with the airlines, and they confirmed to refund the entire amount once Yatra raises the request.
I have been chasinng Yatra customer care to take action on the same but nothing is being done and i am not getting any reply from Yatra.com.

Booking Reference: Z9HQB
Air India...

Hello yatra,
I am Rohit Chaurasiya my login number is [protected], today evening I booked my flight from Nagpur to Pune and for that I have paid 3303 Rs. But i haven't received any ticket and i can't see any booking data in my booking option. I am uploading screenshots for your reference please look into this and do the needful....

Booking number[protected], yatra emailed me that refund has been already processed and the amount 28261.0 Rupees will get transfer to my bank account. But still the amount is not credited to my bank account, even various times I checked with Bank officers as well. There is no thread of the refund under Bank Transaction ID [protected] which yatra has provided to me. It's a pathetic process now to get my own money. Please help asap....

Dear concern,

We tried to cancel our flight tickets reference no.[protected],[protected],[protected],[protected].

By using our Yatra login but it is not working so we cancelled the tickets directly from airlines. Now our refund will be done by your side so please let me know the duration of processing refund.

I tried every link as well as your website but nothing is working there is...

I booked flight ticket from yatra.com for nag to blr. Money got deducted from my account but my ticket is not confirmed....

I have booked flight ticket from nagpur to Bangalore but i have not received any confirmation regarding that and money has been deducted from my account....

I as trying to book bus ticket on 4 th jan 221 from mount abu to jaipur, i made payment through google pay but no ticket was generated.
till now amount has not been refunded even i have mailed yatra 5-6 times but no reply recieved....

Hi,
I am Sumedha and I booked a ticket from Bhubaneshwar to Patna for traveling on 14/1/2021.I had booked it using the yatra application on 12/01/2021 and payment was made through Google pay. I have attached the transaction proof with this mail. The payment was successful but I didn't get any ticket confirmation from you through email or in the application. I also registered the complaint on the application and mailed yatra support...

Hi, I am Sumedha and I booked a tickey from Bhubaneshwar to Patna for traveling on 14/1/2021.I booked it using the yatra application on 12/07/2021 and payment was made through Google pay. I have attached the transaction proof with this mail. The payment was successful but I didn't get any ticket confirmation from you through email or in the application. I also registered the complaint on the application and mailed to yatra support also but...

My Yatra bus payment by Freecharge failed on 11/1/2021 for Shyamoli bus from Durgapur to Kolkata scheduled to depart at 8.30am on 13/1/2021 whereas money was deducted but tickets were not booked. Passenger Aniruddha ghosh
MODE OF PAYMENT FREECHARGE
AMOUNT RS 349

Please check YATRA on 11-Jan-2021 (order id hjXlaxykATjbRd_01110121004214312282400_1WPIN1). from Freecharge below with regards to the transaction ID...

Yatra randomly listed my property without my consent, and they've charge 3x times the amount we charge for our hotel. This is so unfair, that people might look into it and they lose interest in our property. I have mailed them several times, yet they fail to respond, If there's any section on how I can file a case on Yatra let me know...

Today I booked a ticket from Tirupati to Hyderabad on 13th. Actually I booked on 12th. Within a minute I tried to contact your people to cancel. As per Govt guidelines any ticket can cancelled within hour without cancelation charges. So please refund my total money. PNR PN9PVD...

Dear Sir/Madam,
Please find in attachment the description, details and proof of the complaint in subject.
I hope your company will ( rather should already have done ), take necessary action to refund our money ASAP and finally put an end to this unfortunate episode and help you maintain a reputation that we thought you were worthy of at the time of booking the tickets through your site. Alas !!!
Please send your office...

My booking reference number is[protected] and transaction reference is INB/[protected]/PAYU.IN/ dated 09.01.2021.
Amount of Rs. 10064.00 has been debited from my account, however, booking status is shown as unsuccessful.

Please refund the amount as soon as possible, so that I can complete my booking. Please treat this as urgent....

[protected] and[protected] this PNR buses not found at pickup point and not even informed customer for cancelled tickets ....

Hi,

I had make a hotel booking via yatra app. Money got deducted but the booking is not found on the app or on login. Fortunately I received a mail with booking reference number from yatra. But now when I want to cancel my booking I'm unable to do it because my booking can't be found, and I have written several mails to yatra and called them but to no avail.
I saw their social media and there are so many complaints...