Yatra Online / YatraTrip.in Complaints & Reviews

I tried to book bus ticket (Bangalore-Kerala) from Yatra mobile application on 22 November 2020, after doing payment successful of Rs 1388 through google pay, i did not received my tickets.
Also after checking in my account of yatra.com, it is not showing any booking that i did on 22 November 2020.
have checked the issue in google pay & my bank they both notified me that money was credited to yatra.com from my account.
am...

This is in regards to my booking[protected]. Airline cancelled my flight and processed the refund instantly, but yatra has been sitting on it for over three weeks now. There is no way to contact yatra, except chat where you get automated response saying, payment will be processed within 2days and this is the same response I get for 3weeks now, but the payment still is not processed. When sent an email I once got a response I will get the...

My flight was cancelled due to lock down, these people said the airline credit shell amount is available in the form of eCash, but there is no eCash in my yatra account. They have such a pathetic service, they are not responding at all, anywhere. They have an automated reponse on their phone number. There is no way you can reach them. Just looting people's money....

I tried to book flight ticket from Indore to hyderabad via Yatra app on 16-Nov-2020, after the payment completion no confirmation mail or sms received but money got deducted from my account.

There is no customer care number to discuss the issue with yatra team. I mailed the issue also sent the reminders but no response received.

Kindly help me with the refund....

I went for an honeymoon trip to Manali last Apr 2019. The return ticket was book in Jet Airways flight and it was cancelled by the Airline. I was in position to book the ticket double the cost to return home. I keep on calling to the support team for refund of the flight tickets till now no response and at least there should be some update to the customer about the refund details . Reference id : YH4673608. flight reference E ticket no. br...

Respected Sir/Madam, I Ashish Kumar Singh Booked return flight ticket Via Yatra.com on Air INDIA flight Booked On 27 Oct 2019 Booking Ref No.[protected] for my wife Bandana Singh and Daughter Ahlankrita Singh(kid) for travel from Bangalore to Kolkata on 14 Apr 2020 11:05 Am(AI - 772) and return on 30-May-2020 4:45 PM from Kolkata to Bangalore(AI - 771). Both the flights got cancelled by airlines due to covid-19 pandemic. Paid on 27 Oct'19...

I have booked room at " The Mountain Villa"(Sasan Gir Gujarat) by www.yatra.com & paid Rs. 3600 approx advace to yatra.
But when we reach at Hotel at 17-Nov-2020, They didn't provide room & told me we are not responsible for www.yatra.com booking. I'm very frustrated about my tour plan after I tried many calls at www.yatra.com customers care not received my calls last 3 days.
It's very disgusting. Very worst service by www.yatra.com...

I have booked Spicejet flight through yatra. My PNR is MFFW5K. Due to lockdown I won't be able to travel. I requested airline for refund and they refunded it to yatra.

Now yatra credit shell doesn't showing refund amount neither they are replying to any emails.

Could you please help me to get my refund?...

During the COVID-19 lockdown, all the flights were cancelled for which i am completely eligible for full refund. But i get no response from Yatra customer service team other than them repeating their terms and conditions over and over again.

Booked On: 17 Mar'20
Booking Ref No.[protected]
PNR: SU3H94...

PNR IIWCTZ AIrline company refunded the amount INR6912 to Yatra on 15th August 2020 but Yatra did not refund the amount. I escalated via https://complaint.resolver.in/ with Yatra case: RES7189249 but they say they have initiated the refund of INR 6559 on 29 SEP 2020 for Yatra reference no.[protected].
I still haven't received this refund as Yatra delaying the refund initiation process. They say it will take 15 to 20 working days...

Yatra complaint ID :

'YA:26557036'

I'm unable to book flight tickets using 'Book using airline credit'. It shows the attached pop-up which is not same as shown in the video....

GoAir flights was cancelled (due to some technical issue) for my booking( Booking Ref No.[protected] a day before travel by airlines side, Airline offered for full refund for cancellation and I opted to proceed GoAir for the cancellation of the booked tickets. I checked with GoAir support they told that full amount is released already release from their end on 24th Oct from their end and I need to check with Yatra. After several followups,...

Hi Team
I had made a query at Yatra.com for holiday package after queried i got a call from yatra customer care with a number of [protected] and the guy name was Bhadra Bhushan Gogoi. I told him I have yatra gift voucher then he said sir please share vouchers so I can check if the voucher can be clubbed with this package or not so I share over the email to his id and his manager id
[protected]@yatra.com
bhadra.[protected]@yatra.combr...

I had booked a ticket from CCU to JAIPUR and JAIPUR to CCU from yatra website on 10th of Nov, 2020. Neither I received a ticket confirmation nor the money was refunded to me. An amount of 9835 rupees was deducted from my hdfc bank account. It was paid to yatraonline.[protected]@hdfcbank.

Please initiate the refund as I am really suffering....

I have booked flight tickets from delhi to bhubaneswar on dec'19 for the date of 24th April and 2nd May 2020. As there was lockdown all flights were cancelled. After that I started the refund process but the Yatra.com not refunding the money even after 7 months. I raised may complaints and mails regarding it but they just replied that refund will be provided soon....

Yatra is not refunding my tickets booked during lockdown period .
Pnr: JCVEP5...

Dear sir/madam
I cut ticket from yatra app and they deducted amount but not gave ticket.I want my money refund but no response from anyone.please help me....

[protected]. Ref of yatra. I booked tickets as on 17052020.flight cancelled due to continuous lockdown. My ticket cancelled but still 10/10/2020 did not get any refund from yatra. Very bad experience for this. Big company big cheater as per my 32 experience. Cell no [protected]...

I Cancelled my Rail Ticket but no Refund Status show. I don't understand what i do.i want Refund my money...

With reference to Yatra booking numbers:[protected] &[protected]

These 2 tickets were booked on September 28, 2020.

On October 5, 2020. An email from airline was received of the flight being cancelled and they guided me to ask for refund of the same from agent i.e Yatra.com

On contacting yatra, they acknowledged that the flight is cancelled and that I'm eligible for full refund(Screenshot...