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Aircel Complaints & Reviews

www.aircel.com

2.8

Updated: Aug 8, 2025

Complaints 10588

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5248

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5340

Good! Aircel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Aircel step up their efforts to fully resolve all complaints 👍

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Aircel reviews & complaints page 302

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Address: Kamrup Metropolitan, Assam

An Aircel number owing [protected] this he abused my sister very slang language again and again so It will be so kind if you take any action against this number. I do know this things very well that Aircel provide a good job. Thanking you...

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Dear aircel, I live in manipur, imphal. I purchased 1Gb data for 3g pack. But I cannot get any network even for 2g also mostly at night. If you can't provide internet service then what is the use of this sim card. Without internet smart phone is no more smart phone. You should invest on quality service not on advertising. People will automatically come to you.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi raichandra,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Hi raichandra,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Chennai, Tamil Nadu

Hi Aircel, I am using the aircel postpaid number for the last three month. I was ported my number from airtel to airclel. While I was using the aircel I was charged many hidden charges for VAS usages. I have raised many complaints none of them are useless. Now I have decided to change my network from aircel to vodafone. I have raised to port request on starting of september(not sure about the date) but the port was unsuccessful. I have contacted the vodafone executive as they said the port request was rejected from aircel. I tried to contact the customer care but I am not getting the proper reply from them. Now again I raised a new request to port my number from aircel to vodafone. But this time if it was not successful. I will file a complaint against the company. Make sure that the port request should not deny. If any thing needs to be address from my side do let me know. My mobile num : [protected] My port ID :DT818315 Regards, Ram

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi krm731,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Hi krm731,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Sawai Madhopur, Rajasthan

Sir, I want to tell you that I recieve a message suddenly in my aircel number and deducted my account balance at today at 5.03pm of Rs28 for pack RAJSMS28 without my permission .And when I asked them why they have deducted my money they are giving an excuse that I was subscribed a sms pack and moreover the giving several type excuse. But I can't use my mobile number after calling at 11.05am.when i asked them for any proof against me then they transferred call for their senior officer but call automatically ended. I also called them but ended again. sir i am a student i hardely get money to recharge so please look after this matter sir and help me for refund. My Aircel Mobile No. [protected] Name: Dhirendra Saini E-mail: [protected]@gmail

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi dheeru2409,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Hi dheeru2409,

We hope your balance deduction issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Dhanbad, Jharkhand

Mob no [protected] Recharge on 9 september 2015 with rs.48..customer care assured me for 1 gb data for 28 days validity before the recharge but it (data pACK) stopped working from very next day... rs.4 balance deducted. Then rs.10 Of loan amount deducted. And now customer care not responding to my call.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 15, 2015

Verified Support

Hi mt.shivesh,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 28, 2015

Verified Support

Hello mt.shivesh,

We tried your number but it was switched off, kindly share any alternate number so that we can update you.

Regards,
Aircel Team

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Address: New Delhi, Delhi

Dear Sir This is to inform you that the Aircel is fraud company, cheating its customer charging extra amount & forcefully saying if you will not paid, services will be stopped. Kindly look into this matter & arrange to cancelled the licence of aircel. I have taken the post paid connection ( mobile no. [protected] ) since last six month. but the aircel is charging me at his own without my consent. instead if several request & follow ups the aircel company is not listing & saying to stop the services.

Aircel customer support has been notified about the posted complaint.

Sep 12, 2015

Updated by skpuhan Mobile No. is [protected]

Sep 12, 2015

Updated by skpuhan Dear Sir
This is to inform you that the Aircel is fraud company, cheating its customer charging extra amount & forcefully saying if you will not paid, services will be stopped. Kindly look into this matter & arrange to cancelled the licence of aircel. I have taken the post paid connection ( mobile no. [protected] ) since last six month. but the aircel is charging me at his own without my consent. instead if several request & follow ups the aircel company is not listing & saying to stop the services.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi skpuhan,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

S

skpuhan

from New Delhi, Delhi

Sep 21, 2015

Kindly do not cheating & harassing you customer.

S

skpuhan

from New Delhi, Delhi

Sep 21, 2015

not resolved yet.

Aircel Customer Care

from Mumbai, Maharashtra

Sep 22, 2015

Verified Support

Dear skpuhan,

We would like to inform you that we tried to reach you on shared Aircel number, however your number is busy.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: East Singhbhum, Jharkhand

To, The Concern Aircel Dear Sir, I am Chandan Ghosh, Prepaid Account Holder of your Aircel Company(Mobile No-[protected]) I am not Activation for BHA2A33 Dated On 06/09/2015, But unfortunately activation BHA2A33 of your service provider as on 06/09/2015. So, I request to you deactivate my BHA2A33 and return amount of Rs.33/- in my account immediately.Otherwise I take Legal action at Consumer Court.

+2 photos

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi chandan.ghosh02,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Hello chandan.ghosh02,

Our team tried reaching you on the same number to check the exact issue but not contactable.

Regards,
Aircel Social care Team

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hello sir/mam i had recharge with 63 for make call 15p min aircel to aircel, and i also recharge rs.12 for make all calls 30p min but they charge 1.2p per sec, i had complaint 3, 4 time about that to aircel costumer care but they all time told me, there is some techniquecal problem plz contact after 4 hour, , , , , , , plz do something i am student and my number is [protected] and recharge 11/09/2015

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi Mangal Deep,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Dear Mangal Deep,

We would like to inform you that the recharge of Rs.63/- has done on Aircel mobile number [protected] on 11/09/15 at 8:08PM through E-Top up mode for which you have received the correct benefits as per recharge policy. The recharge of Rs.63/- offers - Unlimited Local/STD to Aircel Numbers @ 15p/min; STD on other numbers @ 50p/min. Valid for 28 Days. Available on Etop & USSD *121*63# Dial 1288 (toll free) anytime to know our latest products. As checked you have activated another Rate Cutter recharge wherein STD calls charges 30 paisa minute. you has being charged correctly 15 paisa minute for Local calls on Aircel number. But due to PRP conflict you has being charged 30 paisa minute for STD calls on Aircel number due to high priority of PRPSTD30P then PRP PRP63_NEW. There is no discrepancy has observed on the scheme benefits.

Regards,
Aircel Team

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Address: Nadia, West Bengal

Myself soumyajit My aircel mobile number [protected] For past 2months my mobile service provider is charging rupees 30 every month for vas services and miss call alert. I have cancelled and they promised refund but in vain. I want immediate refund of rupees 60 for past 2months deductions and assurance that this type of actions to be stopped completely. Waiting for a serious actions to be taken by consumer forum.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 15, 2015

Verified Support

Hi sammy1989,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 28, 2015

Verified Support

Hello sammy1989,

Post system check no such deduction have been found in your no. Please share the date of deduction.

Regards,
Aircel Customer Care

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Address: Kanpur, Uttar Pradesh

Hi My contact number [protected] today I got recharge of rs 64 data pack which gives 1 GB data for 15 days. The same information is given online also. But I got only 500 MB data. Your executive said its 500 MB now onwards. But its not mention online and local executives are also unaware its completely cheating with customers. I want my 1gb data for 15 days.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi Shalu,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Hello Shalu149,

We would like to inform you that as checked plan has been changed according to Rs.64/- recharge benefit.

Regards,
Aircel Team

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Address: Chennai, Tamil Nadu

Dear Sir /Madam, This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you. Thanking you, Your's Sincerely, S.CHAKARAVARTHI

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi chakrava,

Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 26, 2015

Verified Support

Dear chakrava,

We would like to inform you that as per your request mobile number has been suspended.

Regards,
Aircel Team

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Address: Khordha, Odisha

I am a customer of West Bengal Aircel pre-paid and Mobile Number is [protected]. I used in 2012 and 13. Now when i use it, the sim card not working (Sim card registration failed) please activate the same as early as possible. Thankig you! By:- Makunda Behera [protected]@gmail.com Cell No.[protected]

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Dear makunda behera,

Thanks for writing to us. We regret to inform you that your Aircel no. [protected] has been disconnected permanently due to
non usage post 90 days & also it has been allocated to other person. So we cannot re-allocated aircel no. [protected] to you.

Regards,
Aircel Social Care Team

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Address: Chennai, Tamil Nadu

Aircel is not give the details of all outgoing calls details, but the bill is very high, the itemised bill is not contains full details( outgoing calls details), very bad service, lot complaints raised but he answered as follows With reference to your email dated 11/08/2015 and further to our telephonic conversation with you, we understand the necessary clarification given on your complaint regarding call details for the mobile number [protected]. We regret to inform you that as per our process we are unable to provide the discounted call usage details for the mobile number [protected]. Your Appellate Docket number: 1-[protected] Ø To know your billed information SMS: BILL to 121 Ø To know your unbilled information SMS: UNBILL to 121 kumaravelu mb.no. [protected]

Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 11, 2015

Verified Support

Hi kumaravelu1977,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 16, 2015

Verified Support

Hi Kumaravelu,

Thanks for writing to us. We would request you to visit the nearest Aircel store with following documents:

Proof of Address:
Proof of Identity:

Warm Regards,
Aircel Social Care Team

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Address: Mumbai City, Maharashtra

Dear Sir/ madam I am Bharat Mhatre I recharged aircel prepaid mobile [protected] with Rs 124 on 10/09/2015 through aircel windows app but did not received benefit. Amt is deducted from my HDFC BANK. Please refund or give me recharge benefit. I have attached HDFC transaction detail for your reference. I tried to contact customer care but once he told that system will update in 2 hr. then next time system is under updation. please solve this

+1 photos

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 11, 2015

Verified Support

Hi mhatrebharat,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 16, 2015

Verified Support

Hello mhatrebharat,

We hope that our team got in touch with you and shared all the requisite information.

Regards,
Aircel Social care Team

M

mhatrebharat

from Mumbai, Maharashtra

Oct 12, 2015

Thanks for prompt response as expected...

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Address: Bangalore, Karnataka

Call drops/network problems. Area: Central Excise Layout, RMV 2nd Stage Extension. I am staying at the above mentioned area for the last 3 years. Since the time we have moved in here, there is huge amount of network issue and call drop. I have spoken regarding the same at the Aircel R.T Nagar store and since last 3 years they are still installing the booster. I have been a Aircel customer since 2010. Recently i have been facing a lot of call drop issues and my money is getting wasted for no reason of mine. Hoping the issue will be resolved. Regards, Loyal Customer.

Complaint marked as Resolved

I have no trust in anyone, hence I want to close it as resolved. Please remove the complaint details from the forum. Thanks

Aircel customer support has been notified about the posted complaint.

Sep 10, 2015

Updated by sailesh877 Call drops/network problems. Area: RMV 2nd Stage Extension. I am staying at the above mentioned area for the last 3 years. Since the time we have moved in here, there is huge amount of network issue and call drop. I have spoken regarding the same at the Aircel R.T Nagar store and since last 3 years they are still installing the booster. I have been a Aircel customer since 2010. Recently I have been facing a lot of call drop issues and my money is getting wasted for no reason of mine. Hoping the issue will be resolved. Regards, Loyal Customer.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 11, 2015

Verified Support

Hi sailesh877,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 21, 2015

Verified Support

Hi sailesh877,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Bangalore, Karnataka

Hi sir, I am using Aircel Prepaid SIM service. I got mest isage today that says that i am subscribed for Model Video Club which i unaware of. i am charger Rs.20 for this subscribtion. Kindly Deactivate the same and Refund my Money. Thank you

Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 11, 2015

Verified Support

Hi Salamath Rafiq,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 21, 2015

Verified Support

Hi Salamath Rafiq,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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Address: Hyderabad, Andhra Pradesh

Dear Sir, I have been charged unauthorized subscription amounts by aircel..If I cancelled it says automatic subscription and the amount has been taken off, when i recharge the balance automatically getting zero & with out balance the customer care number is also not getting. kindly help & resolve the problem. Mob No.[protected].

Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 10, 2015

Verified Support

Hi Yadagiri.S,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 14, 2015

Verified Support

Hi Yadagiri.S,

We would like to inform you that we have reviewed your account and found that there is recharge of Rs.20 on 19th Aug '15 and there is no talk time recharge on your account till date and there is no balance deduction on your account.

Regards,
Aircel Team

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Address: Kolkata, West Bengal

Last few days it is observed that a hobnobbing is recurred for deduction.In pite of rate cutter recharged deduction made normally but on 05.09.2015 I, called to [protected]at about 14.40 and to [protected] on 06.09.15 at about and the balance was Rs. 53.12.And there is no further outgoing call till Monday, 07.09.15 but Aircel machinery vanishes/consumes the whole balance and awarded me as Rs.0.00. So take necessary action for crediting he balance immediately, and suffered a lot.

Aug 9, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 10, 2015

Verified Support

Hi pradmit_30,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 18, 2015

Verified Support

Dear Pradip N Mitra,

We would like to inform you that you have recharged RC 61 on 08.08.2015 at 15.58 in which you got Local A2A @1p/3sec, A2O @1p/2sec & STD 1.5p/sec, Landline calls STD/Local @ 3p/sec, First 60 Secs of the 1st Local Mobile call for the day @ 1p/Sec, 100 MB data for 28 days. Daily 1st two SMS Charged then 50 SMS/day -30 days, tariff validity for 90 days.As per system, total balance Rs1.12 (before balance 53.12 after balance 37.50) was deducted to calling this number 98367##### & 98303##### from 9/5/2015 at 2:40:23 PM to 9/6/2015 at 10:41:48 AM for total 223 seconds & call rate charged as per RC 61 & concerned team have recharged Rs0.01 on 22.08.2015 at 18.26 which you got 20.48 MB 3G/2G data validity for 15 days.As per syatem, total balance Rs51.40 (before balance 51.40 after balance 0.00) was deducted to using GPRS surfing from 9/6/2015 at 3:01:45 AM to 9/6/2015 at 11:39:18 AM in 3G/2G network for total 3.3663 MB data & Rs0.01 pack validity expired on 05.09.2015 at 23.59 after that GPRS surfing charged as per v15p/10kb.So charging found is correct.
Regards,
Aircel Customer Care

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Address: Bangalore, Karnataka

Hi..I hope from here I should get justice. I am using aircel from last 7 months. Phone no:- [protected] My concern is, from last two months I am facing problem like balance deduction without doing anything. They activated services like TINY TV for 30 RS. on regular interval without involving me. When I called to customer care, they told it's our fault..we"ll give you refund.Not am issue. But all time I ve call them and after scolding them they agreed to give refund. Yesterday, I faced same issue..customer care executive told will give you refund by today evevning. But still I didn't get? What should I do? Should I give mercy to myself..because now I am fed up.

Aircel customer support has been notified about the posted complaint.

Sep 10, 2015

Updated by Vishal Revdiwala ok..Do you have any proof of that? Please share with customer.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 10, 2015

Verified Support

Hello Vishal,

We are re-escalating your concern. Will share an update soon.

Regards
Aircel Team

Aircel Customer Care

from Mumbai, Maharashtra

Sep 10, 2015

Verified Support

Dear Vishal Revdiwala

As discussed, we have verified your account details and found that an amount of Rs.30/- has been deducted towards the usage of various services activated through WAP using internet from your handset. Being a valued customer, we have refunded this amount as a goodwill gesture to your Aircel number and these packs are already deactivated. Request you to take care in future while accessing internet and avoid using/downloading chargeable links/services.

Regards,
Aircel Social Care Team

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Address: Salem, Tamil Nadu

Today morning i check that message in our mobile no. [protected]. Thanks for subscribing to midnight fantasies at Rs.30 for 45 days validity.you will be renewed after 45 days. to unsubscribe SMS stop to 155223. I didn't subscribed that pack and without intimation of alert message to subscriber that pack. I kindly request to you to refund of rs. 30 This is kind information and please do this needful.

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Sep 9, 2015

Verified Support

Hi infotojai,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Sep 16, 2015

Verified Support

Hello infotojai,

We hope your balance deduction issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Aircel Social care Team

J

Jamesbellam Chekury

from Hyderabad, Telangana

Jul 13, 2017

Why can't consumer file a motion against these illegal scamming services. If we can file class action lawsuit I would like to know how. I know at least 16 people I know are willing help me to file motion against MIDNIGHTF the most Scammed aircel VAS service. Please let me know if anyone has legal expertise to take down these scamming services.

Thanks
A vexed customer

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