Aircel Complaints & Reviews

Yesterday I got the msg That you have successfully subscribed the vas service store 25 . But I did not subscribed it. And I have lost my whole balance. Plz deactivate this service and give it to my money back My number is [protected] Neetu Gupta Jharkhand.

Pls tell me why I did not got balance on recharging by 109 rupees online by aifcel.com even if my bank balance was deducted .i got folowing msg only...Your request to recharge 109 INR cannot be processed at this time. Transaction number is BHR[protected]. Every month this type of recharging problem comes and due to this I m losing my faith on company ...plss correct my problem as early as possible because due to this fault I have to face many financial problems and due to this I will be fear of in recharging my account.

Today id paid my aircel postpaid bill (Rs. 153) through billdesk. My transaction not completed or unsuccessfull but my money have been taken. From my idbi bank account.
My postpaid number [protected].
My idbi acc no:[protected]
Branch:chennai - alwarpet
Saravanan. C

I have paid my postpaid bill on the last day but the staff was not at all supporting they did not processed my bill and just because of there untidy behaviour my sim is blocked. I am working professional who has to update with the calls. I am very angry with the staff and the overall system of aircel on how they treat their customers. This is very pathetic that in this era of Internet I am least unable to pay my bill through Internet banking because every time I make Internet trasaction aircel always unable to process it because of their real week system.

I, Shikha Vishwakarma insert aircel sim ( no. [protected]) in my new mobile samsung galaxy grand max with regards to get offer of 500 mb for 6 months..by messaging ..PRIME on 121. I got d msg from aircel that my data will be credited bt till now i don' t get any data.Kindly credit the data as soon as possible.

I (YUDHISTER SHUKLA) My Contact no Is [protected] have been using Aircel since last 4 year plus ... I am Getting Network Issues From Past 2 Months but I am still continuing its service Because of Its Past Relation ……. But When My Balance of R.s 5(INR) Which was deducted on 12th Sep 15 at around 12pm when I call to customer care at 198 Lady has taken my call and said 5 R.s has been Debited For Quiz Factory …..She Said I am Taking Complaint for that where your balance will be refunded with in 48hrs. So I was waiting for that But yesterday i.e., on 13th September and even today My Balance was debited Today When I called to Customer Care One Executive Has Taken My Call He Was Unable to handle my Call When I Asked for Quiz Factory how the pack was activated he just simply Transferred the call to some higher authority where she said pack has been activated from our end then when I asked for balance she said I am taking complaint for that and balance will be refunded with in 48hrs I said for I need resolution today then she again transferred the call where someone has picked up the call and when I asked for what’s your designation he replied I am floor supervisor when I asked who was she? He replied she was a customer care executive … & then I Asked who was the person who has picked up my call at beginning? Then again he replied that he is also Customer Care One Executive He was very rude & Was replying to go to store …… Then When I Again Called To Customer Care For Confirmation A Lady Picked up My Call When I asked For How Many Packs Are Been Activated on my Number She Said 2 packs Are been Activated I Was shocked because in Previous Call Mr.Shravan Said Only One Pack is Activated When I Confirmed For 3 Times He Replied With Same Answer MY COMPLAINT NO ARE : 1-[protected], 1-[protected], 1-[protected] Good Play Game by AIRCEL CUSTOMER CARE….. ! I Have the Entire Recordings of 12th Sep 15 Call & Recordings of 14th Sep 15 Call I am Expecting Call back From Higher official who in Genuine from AIRCEL! Try to Improve Your Service !!

I (YUDHISTER SHUKLA) My Contact no Is [protected] have been using Aircel since last 4 year plus ... I am Getting Network Issues From Past 2 Months but I am still continuing its service Because of Its Past Relation ……. But When My Balance of R.s 5(INR) Which was deducted on 12th Sep 15 at around 12pm when I call to customer care at 198 Lady has taken my call and said 5 R.s has been Debited For Quiz Factory …..She Said I am Taking Complaint for that where your balance will be refunded with in 48hrs. So I was waiting for that But yesterday i.e., on 13th September and even today My Balance was debited Today When I called to Customer Care One Executive Has Taken My Call He Was Unable to handle my Call When I Asked for Quiz Factory how the pack was activated he just simply Transferred the call to some higher authority where she said pack has been activated from our end then when I asked for balance she said I am taking complaint for that and balance will be refunded with in 48hrs I said for I need resolution today then she again transferred the call where someone has picked up the call and when I asked for what’s your designation he replied I am floor supervisor when I asked who was she? He replied she was a customer care executive … & then I Asked who was the person who has picked up my call at beginning? Then again he replied that he is also Customer Care One Executive He was very rude & Was replying to go to store …… Then When I Again Called To Customer Care For Confirmation A Lady Picked up My Call When I asked For How Many Packs Are Been Activated on my Number She Said 2 packs Are been Activated I Was shocked because in Previous Call Mr.Shravan Said Only One Pack is Activated When I Confirmed For 3 Times He Replied With Same Answer Good Play Game by AIRCEL CUSTOMER CARE….. ! I Have the Entire Recordings of 12th Sep 15 Call & Recordings of 14th Sep 15 Call I need A Resolution By EOD or Else By tomorrow Morning I Will Be Forwarding to Social Networking Sites Such As Facebook, Twiter, Mouth shut And Many More …. And also I will be Forwarding Mail to Consumer Coram With The Recording I Not only need my balance Back in my Account I also need compensation! I am Expecting Call back From Higher official who in Genuine from AIRCEL! Try to Improve Your Service !!

I made Rs.109 recharge on 13/09/15 at 10.00PM but still the amount is not credited in my mobile. Transaction ID: DUTI[protected] I got below information in aircel recharge status portal. [protected]:01:18 NA PENDING 109.00 [protected] CH90948461361442161785763 PENDING Let me know the status

Aricel is not activating roaming pack eventhough it has provided transaction id Customer care is also not responding quickly. They are taking 4 days to resolve. 12 th septemper i recharged with roaming pack. But the pack is not activated. They told me to resolve the complaint. but no complaint id sent to mobile. Not yet solved. Also not responding in chat and mobile

I am Sudip Naskar, I have done a Rs 60 recharge for the prepaid no [protected] on 12.09.2015 but on 13.09.2015 amount has been deducted, & now current balance is Rs. 28.98 I can also call 198 .., Customer Service 2 time says-----Sir Rs 3 deducted wrong key press & no active VAS service.., but I not clear other amount deducted which reason. Please help me to getting back my money. Have a nice day. Regards, Sudip Naskar [protected]

I am Sudip Naskar, I have done a Rs 60 recharge for the prepaid no [protected] on 12.09.2015 but on 13.09.2015 amount has been deducted, & now current balance is Rs. 28.98 I can also call 198 .., Customer Service 2 time says-----Sir Rs 3 deducted wrong key press but in not clear other amount deducted which reason. Please help me to getting back my money. Have a nice day. Regards, Sudip Naskar [protected]

My Name Is Suman Pandit I have lost my cell phone Lenovo A6000 Plus bearing Number [protected] kindly block the number and i have already lodged a complaint with the police station G.D.E number 1132 Date 14.09.2015 If Required call to the number [protected]

This is regarding my E-mail dated 9th Sep 2015 regarding Billing for my mobile number [protected]. My Appellate reference number is 1-[protected]. Again for your remainder, I was informed to pay around Rs 3608/- under the new plan which i never opted for. How can they change my tariff plan without my knowledge & asked me to pay for the same. I never told them to change the tariff plan either by writing or email. Then how can they change my plan & billing without my consent. My outgoing calls is also barred. Please do the needful as soon as possible otherwise i need to appeal for the next level or place a complaint to TRAI. Thanks

I've brought new aircel sim no. [protected] and the shopkeeper said that there will be a balance of 60rs but when I checked it was rs.40 that to also was promo balance so I thought that it was deducted for some registeration after some days it was rs32.80 and after some days in morning it was rs7.80 and in evening it was rs2.80 so in evening I called them and told them the whole story so the executive gave me reason only for rs5 that too was wrong for which they made a complain, no. 7619 and refunded me rs5 but when I said them that my balance of rs58 is deducted then they were giving me reason that your balance of rs25 was deducted two times but for what, the were not able to tell me and that day I called them 3 times and one of the executive's name was Devidaya So I went to tell you that take a strict action against them and get me my balnce rs53 back.

I have booked complaints so many times. but no bodies respond about my complaint. I have changed the net work from Tata docomo to Aircel. From that day on wards only working on incoming call. No outgoing not recharging, not sms going etc... I have complained before 2 months. But nobodies respond to my complaint. I don't know what are they doing. First solve the recharging problem. not recharging in that number. so i am disturbing in my business and my client to speaking to me. So help me and solve my problem. I am doing business at computer sales and services so the customers also confusing about mobile number. So help me and solve the problem. Thank you

I have recharged my no. [protected] via paytm app with 158 rupees and the recharge value was (133 minute +1Gb 2G unlimited with a validity of 30 days) the same recharge benefit I confirmed from aircel official website .and after my recharge I just got 158 minute with 250 Mb data . Now neither paytm nor aircel is taking seriously this issue. plz take it serious and resolve the issue.

Dear sir, Please refund of rs. 115 and see that below details of aircel network. 1)Dear subscriber, now you can download content from this link http://180.151.100.230/sl/aircelvt (Data Charges Apply) To unsubscribe SMS STOP to 155223 ( Rs. 100 for latest movie link). 2) Thank you for subscribing to Video Talkies 3.You have been charged Rs. 15.0 for 15 days and your service will be auto renewed with the same charges. This is your kind information and please do this needful.

Call drops/network problems. Area: pratap Nagar, Sanganer, Jaipur. There is huge amount of network issue and call drop. I have spoken regarding the same at the Aircel customer care. Recently i have been facing a lot of call drop issues and my money is getting wasted for no reason of mine. Hoping the issue will be resolved. Regards, Loyal Customer...

Sir I'm sorry to that your customer care executive are so badly misbehavior with me i want to know from him that I would recharge rc398 and it's validity last for 28 days and I am also in this period then why I'm not able to call they are talking with me very bad fully and did my call waiting and after 8 min cut my call so I request you pls improve and find him if you don't take action I will be lodge a report in head of the consumer care office

I recharged with Rs 28 pocket internet pack. Though internet is working I can't check Data balance and validity. Circle West Bengal. I have recharged with the pack for more than 4 times but each time I can't check balance and validity. and after few days internet doesn't work and then I could understand that net balance is exceeded.