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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 298

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I
infotojai
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please refund aircel of rs. 198 ( 99 rs double time taken)

Dear sir,

today i receive that message in our mobile no. [protected].

Thank You for your request to subscribe to Model Video Club. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]
Thank You for your request to subscribe to Weekly Video Store. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]
br...
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Address:Kolkata, West Bengal

Hello team, My number is [protected]. On 10th of Sept and 23rd of Sept 2015 the AIRCEL service has deducted 25+25=50/- worth of balance from my account with a message saying some STORE 25 pack has been activated which I never activated in the first place. Looking at other complaints I understood that I'm not the only one they did this to. The service provider AIRCEL is going around with this scam and deducting balance on account of activating...
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T
tailor.anuj
from Dehra Dun, Uttarakhand
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Massage pack not activate

Dear Sir, I have made a recharge of 63 Rs. on my Aircel no [protected] yesterday around 4 PM but till now it has not activated, after talking to customer care yesterday as well as today regarding the same, they are not providing correct information and divert every time from the point and cut the phone without providing the solution to the problem. Firstly they said that firstly deactivate ypur already activated massage plan and after make...
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H
hyades
from Gurgaon, Haryana
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Bill sent has bogus charges

Address:Chennai, Tamil Nadu
Website:www.aircel.com/

Aircel is charging for roaming on 3g. They said that I am roaming on vodafone network. The ground situation is that any mobile phone or data card in the world is configured to connect to the best available network. If Aircel does not provide 3g with vodafone, why do they allow to register on the network. Also, there is no warning or information sent to the customer that they should specifically set such things. On their website, they advertise...
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T
tekchand27
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my balance in my aircel which deduct with out information

Address:Sambalpur, Odisha
Website:Airecl

Dear Sir, I am Tekchand Pattanaik from Odisha mobilr no [protected] like to file a Complaint against Aircel Company due to, they are activated Video Talkies pack on date 22/09/2015 time 4.51 pm without any information for which they had deducted Rs.15. when I called to customer care they can't accepted my call . But i have not got any update on that or the refund. This is happening to me every month.if i can't refund my balance and...
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tekchand27
from Sambalpur, Odisha
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Refund my balance in my aircel with out information

Address:Sambalpur, Odisha
Website:Aircel

Dear Sir, I am Tekchand Pattanaik from Odisha mobilr no [protected] like to file a Complaint against Aircel Company due to, they are activated Video Talkies pack on date 22/09/2015 time 4.51 pm without any information for which they had deducted Rs.15. when I called to customer care they can't accepted my call . But i have not got any update on that or the refund. This is happening to me every month.if i can't refund my balance and review...
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Ankit Agraj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About SIM Replacement

Dear Sir/Mam, My Aircel No. is [protected] Which Was Lost Then i called to customer care and i request to close my number. After then i went to Aircel office on 12/09/2015 for SIM replacement and i get the new SIM card but that was not activated on time provided by them. Then i again went to Aircel Office and then they said that i should call customer care. When i call on 198 by my other number they told me for wait 24 hours but still my...
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J
jyoti 2011
from Paradip Garh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My aircel number Balance deduction

From last 2 days (ie. on 23rd &24th September) my main account balance is deducting by rs.10 (each day rs 5). I had called customer care number 121 but didn't get any options to talk with customer care executive. Plz help... My aircel number is [protected] Mail id [protected]@gmail.com...
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V
Ved Gupta
from Bengaluru Pete, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company deducting amount from balance

Address:Bangalore, Karnataka
Website:www.aircel.com/AircelWar/appmanager/aircel/karnataka

Hi, Aircel m a big named in mobile market, deducting amount from current balance from VAS services without requested by customer, i have seen so many times, company deducting amount without noticing the customer . and it is very bad for the customer how they can get back there amount ....
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S
shainepeter
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aircel pack activated with out my knowledge and talktime deducted

Address:Chennai, Tamil Nadu
Website:www.aircel.com

Dear Sir, I am Peter from chennai like to file a Complaint against Aircel Company due to, they are activated pocket internet pack without any information for which they had deducted Rs.104 (99+5)/-. when I called to customer care they accepted and send a complaint number 1-[protected]. Yesterday i got an sms stating that the complaint is resolved and i did not get any refund. This is happening to me every month. Last month they activated...
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Ankit Dayal
from Gurgaon, Haryana
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No internet services and unprofessional behavior of customer care

Address:Jammu, Jammu and Kashmir
Website:www.aircel.com

I was using Aircel 3g internet services on my no. [protected]. on 6th September 2015 i recharged for 3g services but on 10th of September 2015 my internet services stopped without telling me the reason for it. on contacting customer care they did not give satisfactory response and later i lodged a complaint with customer care regarding the same they gave me service reference no. 1-[protected] and was promised that my problem will be resolved...
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Y
Yudhistershukla
from Hyderabad, Andhra Pradesh
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Pathetic & worst service (Balance deduction)

Address:Hyderabad, Andhra Pradesh
Website:www.aircel.com/AircelWar/appmanager/aircel/ap

I (Yudhister shukla) my contact no is +91880106xxxx have been using aircel since last 4 year plus. I am getting network issues from past 2 months but i am still continuing its service because of its past relation …….But when my balance of r. S 20 (Inr)
Which was deducted on 20th sep 15 at around 8am when i call to customer care at 198
Lady has taken my call and said 20 r. S has been debited for some wap services...
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J
Jellydinki
from Kolkata, West Bengal
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Undesired activation of masti mall package

I'm Janhvi Mohanty. My grievance is that I never voluntarily activated the " Masti mall " package on my number and now today that I recharged my numer, Aircel has deducted Rs. 35 for 7 days from my number without prior permission . I demand a refund and a deactivation of the package ....
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C
chandanchandangayan
from Kolkata, West Bengal
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Redressal of balance amount

Address:Kamrup Metropolitan, Assam

On 2nd September 2015 Txn No...ASR[protected]..an amount of Rs.120.00 was recharged in my aircel mobile no. [protected] ( without any value added service) but your aircel system unfortunately on 22nd September 2015 at about 10.30 am 50% of my balance amount totally wiped out from my account without consumption any service or value added service . As the disappointing technical aircel customer care(198) response on 2nd September 2015...
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P
Preetzz Singh
from Chandigarh, Chandigarh
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Number Deactivated without Confirmation

Address:Jalandhar, Punjab
Website:www.aircel.in

Dear Sir/Madam, I bought Aircel number [protected] around eight years ago with Life Time Validity when you launched Aircel in Punjab and i am using that number from last 8 years, and for some business reason i was out of country for 3-4 Months and when i returned yesterday and put sim in my cell phone it was showing unregistered, now when i called on my number the person is picking the phone and saying that he has bought this number 25...
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C
chandrika.s
from Mavelikara, Kerala
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PostPaid Billing Issues

Address:Chennai, Tamil Nadu

Sir,

I had a Aircel Postpaid Connection.
My numer was [protected].
I took this connection when I was in Chennai. I have opted for 199 Rs
plan, with Unlimited 2G and 500 mb 3G internet. For first two months,
I have paid Rs. 223 each (rs. 199 + Tax) which was fine. After that I
moved to Kerala (After april 22, 2014). For the Third month, My mobile bill charged around
500 rs. I didn't...
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A
Arshath Hasan
from Chennai, Tamil Nadu
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Activation of masti mall pack without my notice

Dear Si/Madam Sub:- Regarding deactivate of mati pack, cell [protected], Sir, with due respect and humble i beg to say that I am I prem nazeer, so Inform you that my aircel no [protected], then I'm no activate of masti pack but aircel care no reponse my query, I therefore requet u plese deactivale my no....
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S
samudhiram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed Call Alert

Address:Chennai, Tamil Nadu
Website:www.aircel.com

I really don't understand why aircel is charging us for this service. You have the problem with your network, you don't keep your network properly and trying to earn money in all possible ways. Do you think we switch off the mobile to not to get contacted from our know contacts. We never do such things. Its your network problem and where you say we are out of reach. Enhance your network first. Try giving us the proper network. We cannot...
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Prreeti1947
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected balance deduction

Address:Gurgaon, Haryana
Website:www.aircel.com

From the mobile no: [protected], balance of Rs 35 got deducted due some sudden activation of a useless value added service Fun Tv, for this concern i called customer care he told me the service has been deactivated and the non of any service will get activate from your sim from today and within 24 hour we will refund ur money too. neither they deactivated the service nor returned the money my balance was getting deducted Rs 10/2 day and again...
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S
saranraju
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My nun is in dnd and i getting promo calls and charged 25 rs amount

Address:Chennai, Tamil Nadu

I have already activated DND (do not disturb service) on my mobile in order to avoid promotional calls and the problem was i have still getting promotional calls from aircel and on 21/09/2015 i got one promo calls and i was charged RS 25 with out my knowledge and for this issue i called 198, i got my complaint id 1-[protected]. There was no proper response from your side and i got a message that your problem were sorted out but still...
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