Claimed

Airtel Complaints & Reviews

2.1
Last updated Oct 3, 2023
Complaints 54343
Resolved
21944
Unresolved
32399
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8529
3229
Phone
+91 96 6339 5551
4411
2012
+91 11 4266 6500
1933
1012
+91 11 4666 6100
1092
807
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mgaurav
from JAIPUR, Rajasthan
Aug 15, 2023
Report
Copy

I have been airtel sim and done recharge of 666 Rs which claims to provide unlimited 5G data, but it’s been a month they are not providing 5g unlimited data. I have 5G device and I am in 5g network area. In earlier recharge I was able to use 5g unlimited data but this time my daily data is getting exhausted. I have complained Airtel 3-4 times still there is no solution to my problem. Because of their fake claim I am not able to use internet. I want my money back and stop them for giving fake claim of 5g unlimited data. I am attaching some proof from Airtel thanks app. They always give new dates and ticket number for resolving problem, but no action taken till date. This shear mental and monetary harassment.
+4 photos
Airtel customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    uthsara shankar
    Aug 14, 2023
    Report
    Copy

    Address:Delhi Khanpur shutter wali gali

    +[protected] This is the number of people who was suppose to visit to my place for service it's been one week since I have raised a complaint to customer service for not working wifi but they are making us fool every time a .person is not at all receiving my call now, he told me he will be there now he has kept his phone off .very bad service refund the amount .Fraud people .even customer service who handle the call they are not ready to listen to complaints Disgusting people pathetic service .0 rating very very bad service kindly reund my amount
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      DivyaKD_DKD
      Aug 13, 2023
      Aug 14, 2023
      This thread was updated on Aug 14, 2023
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      It's been two weeks that I have raised this issue with Airtel but even today I am getting calls from strangers saying that I have called them. I was asked by Airtel Nodal Officer to get a dupe Sim issued and even after that nothing changed. I even factory reset my phone and still no difference.

      Please help in fixing the issue. Someone is misusing my number to a huge extent.
      Aug 13, 2023
      Complaint marked as Resolved 
      Complaint is not resolved yet. Why is it marked as resolve
      Airtel customer support has been notified about the posted complaint.
      It's been a 1week since my wifi is not working I have been complaining but no one is ready to solve the problem even customer service they don't receive a call or service person I am working from home but due to the internet I couldn't able to work very bad service refund the amount which I have paid and take the stuff from my place very much disappointed. very very bad service pathetic service.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bharathishekar
        from Chintamani, Karnataka
        Aug 13, 2023
        Report
        Copy

        Am black customer in Airtel
        i was promised by waiver of amount 600 from last 3 months..which dtc not used by me and i asked for re installation for that which they gave not done and not makd a note
        morning i called dedicated team they told me to pay 2300/-in my bill of total 2699/-
        again i called to 121 another person also told me to pay the same amount
        which ix not showing in my app to pay partial payment.
        i called again but later i came to know that they told me simply
        all calls i have recorded and from morning they are wasted my time.
        i want to port my sim.
        i think this email solve my problem
        please do the needful
        am attaching my call recording to this please check and punish them with my bill.
        thank you
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          swetha gajula
          Aug 13, 2023
          Sep 15, 2023
          This thread was updated on Sep 15, 2023
          Report
          Copy

          My number is spoofed . I am receiving from random numbers everyday from past three days saying they had received call from my number . I tried to some of them on gathering information related to what the person who spoofed my number is speaking and I hear that they are being offered some wfh jobs for which a initial payment needs to be done. So before this goes to a next stage where people get tricked and cheated on my name & number, i would like airtel to take some action or suggest some solution
          Airtel customer support has been notified about the posted complaint.
          Hi Swetha, im facing same issue, raised support from airtel. still im not resolved, is your issue solved.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            aaru026
            Aug 13, 2023
            Report
            Copy

            Website:Bharti Airtel

            I read about the online jobs provided by Airtel limited and applied for it through a executive by WhatsApp.
            Today I got selected and asked me to call another executive who asked me to pay 1850 rs for registration of my details which was not available in their details earlier. I paid the amount, and got registered. Later after some time I got a call from their head telling about the insurance charges to be paid by me for the product that they provide. They asked me to pay 9650rs which I denied and I asked them to return my registration amount back as I am not interested in this job . They denied to pay me back and I am sure this is a fraud company. Please return my money back.
            +1 photos
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prash b
              Aug 13, 2023
              Report
              Copy

              My Airtel fiber wasn't working for around 9-10 days in the previous month for which I was promised a waiver.. I called almost 15 times and each time I was told that I'll get the waiver but until today I haven't got it. Even drafted an email regarding this. The service of Airtel fiber has been most pathetic recently. I had to call many times but there is no help from them. I have decided to stop using Airtel and I'm not going to pay them anything for the dismal service anymore.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Luffy0102
                Aug 12, 2023
                Report
                Copy

                My name is Harshit Pal and I had ordered (Product) of RS.654 (Nilatin
                Trendy White Sneaker for Men Sneakers For Men (White) ) in Flipkart on[protected] and after[protected] I returned this order due to quality issue. And on[protected]
                Flipkart initiated the amount to my bank but I still didn't get the money. Flipkart sent this reference number
                [protected] . So
                please kindly respond to this complaint it's very urgent. My Account number is [protected]
                Thanks you
                +1 photos
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  BhartiFamily
                  Aug 12, 2023
                  Report
                  Copy

                  Airtel is charging a customer in the name of "voice special numbers" even when the customer has not made the call. It is their internal system and they are duping the customer by making false self-initiated calls to their internal numbers. There has to be an option of deactivating such calls but deliberately they are not providing the option of deactivating such calls.
                  It is a fraudulent act by Airtel and needs to be stopped.
                  I have been charged around 1200 Rs for such a useless one call for two hours.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Aug 11, 2023
                    Report
                    Copy

                    Address:Panchwati Colony and Arera Hills

                    I am facing the network issue with the Airtel almost for 2 months now. Also the calling become difficult some times, the network really sucks. I get stucked many times while making payments through UPIs and the network simply fails. OMG
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhiraj Kumar Vandrangi
                      from Visakhapatnam, Andhra Pradesh
                      Aug 11, 2023
                      Report
                      Copy

                      Urgent Complaint - Airtel Xstream Fiber Slow Internet Speed and Rotor Replacement

                      Address:1-268/1, Dayal Nagar, Visakhapatnam

                      Dear Airtel Xtream Fiber Customer Care,

                      I am writing to raise a serious complaint regarding the quality of service I have been experiencing with my Airtel Xtream Fiber connection. My account details are as follows:

                      Account Number: [protected]
                      Landline Number: [protected]
                      I have been facing consistently low internet speeds, which have greatly affected my ability to use the internet for both personal...
                      +2 photos
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      C
                      ChetanaG
                      Aug 11, 2023
                      Report
                      Copy

                      Hi Team,
                      There is a spelling mistake in my broadband connection for my house address(apartment name).

                      Current,
                      A-1111, Brisade Omesa Apartment

                      Correct(Expected) Value:
                      A-1111, Brigade Omega Apartment

                      Please find my plan details:
                      Airtel Black ID:[protected]
                      Broadband Account No:[protected]
                      Kindly Correct it,

                      Please call us or email us on registered number/email if any question,

                      Thanks,
                      Chetana
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Karthik3590
                        Aug 10, 2023
                        Report
                        Copy

                        I have done my Digital tv recharge on 06.07.2023. But the transaction was get into failed and discussed the customer care people to check this. They said it went failed so you will get the refund Rs1398 within 15 days also recommended to recharge again. Based on their confirmation i did another recharge on same day(06.07.2023)
                        But still i have not received the refund amount Rs1398. While i try to call customer care(198) people they were not given proper solution and answer. Still i have not received single call from the customer care team.

                        Its almost crossed one month. I don't know how to get my refund amount.

                        Can anyone please support to get my refund amount.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AmitRaj15
                          Aug 9, 2023
                          Report
                          Copy

                          Airtel Broadband connection shifting policy

                          I took connection of 6 month with paying 3533 Rs on 26th June 2023 and got sifted to new location in the same city and tried to shift my connection as well but after so many call with customer support and mails to the airtel team the connection is not sifted yet and they are saying you want to do consumer complain you can do that.
                          the solution they provided are below:
                          1. You can deactivate your account and ill not be refunded...
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          A
                          Arun Sivakannan
                          Aug 9, 2023
                          Sep 12, 2023
                          This thread was updated on Sep 12, 2023
                          Report
                          Copy

                          I'm. Getting calls from different people saying I gave them. Missed call, I called Airtel customer care no action, some senior executives are speaking very rude saying it's not our fault, without sim no one can call others, but I'm. Getting calls from innocent people saying I gave missed call, I have all. The worst conversation with Airtel customer care, how to Resolve this I change phone also, getting Frustrated by getting more number of calls and Worst support from. Airtel
                          Airtel customer support has been notified about the posted complaint.
                          Hi, im facing same issue, is it resolved. Karthik
                          Nithu19's reply, Sep 15, 2023
                          Arun Sivakannan, is your issue resolved. im facing the same issue from last week. Karthik
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sanjaycv
                            from Lucknow, Uttar Pradesh
                            Aug 9, 2023
                            Report
                            Copy

                            Address:Lonha piparsand Sarojini nagar Lucknow

                            122/68 Lucknow Uttar Pradesh 226001
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Joseph Chandra
                              Aug 8, 2023
                              Aug 11, 2023
                              This thread was updated on Aug 11, 2023
                              Report
                              Copy

                              Address:Chennai, TamilNadu, India

                              I am totally fed up with the very slow 3G speed Internet connection provided by Airtel for my annual high value data pack costing Rs.2999 with 2GB daily data.Most of it cannot be used as Internet speed is too slow or network signal drops to nil or just 1 bar out of 4 frequently. No genuine complaint redressal is offered except a chat bot that is a circular joke and 198 and 121 phone numbers that do not have a human face to interact and resolve the issue. I am thinking of migrating to another reliable telecommunications service provider if Airtel persists in such deficient service, cheating customers by promising 4Gplus speed but disappointing us with constant internet outage.Please expose their lack of business ethics and appalling customer insensitivity. I regret having 2 Airtel mobile aims in my phone.
                              Airtel customer support has been notified about the posted complaint.
                              Don't expect anything from Airtel. They never solve customer issues.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                diff_2013
                                from Pune, Maharashtra
                                Aug 8, 2023
                                Report
                                Copy

                                I use Airtel internet. Off lately the connection frequently disconnects.
                                When I raise an SR, I get an SMS stating the SR number engineer name, contact number and time of visit.

                                I notice two serious problems
                                1. When I call back the engineer, no matter how many times I call, they simply do not pick up the phone
                                2. The slot to fix the issue is given almost after 36 hours which is too long.
                                This is poor service and accountability by AIrtel
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  netuser61
                                  Aug 8, 2023
                                  Report
                                  Copy

                                  Very slow 4G prepaid mobile data connection

                                  Address:Chennai,Tamil Nadu, India

                                  Sir/Madam, I am filing this complaint against Airtel's so-called 4G pre-paid mobile data connection for its very slow speed which remains unresolved despite regestering more than a dozen complaints on their Airtel Thanks App which is more focused on selling its services than on redressing genuine consumer grievances, Even their complaints redressal numbers 198 and 121 are a mere eyewash as no human interface is allowed to talk to the customer...
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  D
                                  Div90B
                                  Aug 8, 2023
                                  Report
                                  Copy

                                  Address:Pune

                                  Hello,

                                  I have ordered Airtel black on 2nd August 2023, but then there installation team delayed till 5th August there is no update even after, when it going to install. Then I asked for cancellation, called 121 and [protected], for the cancellation, but they are not cancelling it and putting my call on hold for more than half an hour. I have called 15-20 times, dropped mail, but first they mention they have cancelled it, and then again they said no cancellation has been done . This airtel team is just harassing me, no on call person is responding in a right way and no incident or number they are generation to track my issue. And again and again they are doing the same thing .

                                  Even though when I got confirmation of cancellation from [protected]@in.airtel.com, I am still getting mail for installation to be processed, when I call back to airtel customer care they said, order is not cancelled.
                                  ID
                                  eee8d7d2ddd19d14c0a586b9a2628ffc
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit