Airtel Complaints & Reviews

I have been airtel sim and done recharge of 666 Rs which claims to provide unlimited 5G data, but it’s been a month they are not providing 5g unlimited data. I have 5G device and I am in 5g network area. In earlier recharge I was able to use 5g unlimited data but this time my daily data is getting exhausted. I have complained Airtel 3-4 times still there is no solution to my problem. Because of their fake claim I am not able to use internet. I want my money back and stop them for giving fake claim of 5g unlimited data. I am attaching some proof from Airtel thanks app. They always give new dates and ticket number for resolving problem, but no action taken till date. This shear mental and monetary harassment.

+[protected] This is the number of people who was suppose to visit to my place for service it's been one week since I have raised a complaint to customer service for not working wifi but they are making us fool every time a .person is not at all receiving my call now, he told me he will be there now he has kept his phone off .very bad service refund the amount .Fraud people .even customer service who handle the call they are not ready to listen to complaints Disgusting people pathetic service .0 rating very very bad service kindly reund my amount

It's been two weeks that I have raised this issue with Airtel but even today I am getting calls from strangers saying that I have called them. I was asked by Airtel Nodal Officer to get a dupe Sim issued and even after that nothing changed. I even factory reset my phone and still no difference.

Please help in fixing the issue. Someone is misusing my number to a huge extent.

Am black customer in Airtel
i was promised by waiver of amount 600 from last 3 months..which dtc not used by me and i asked for re installation for that which they gave not done and not makd a note
morning i called dedicated team they told me to pay 2300/-in my bill of total 2699/-
again i called to 121 another person also told me to pay the same amount
which ix not showing in my app to pay partial payment.
i called again but later i came to know that they told me simply
all calls i have recorded and from morning they are wasted my time.
i want to port my sim.
i think this email solve my problem
please do the needful
am attaching my call recording to this please check and punish them with my bill.
thank you

My number is spoofed . I am receiving from random numbers everyday from past three days saying they had received call from my number . I tried to some of them on gathering information related to what the person who spoofed my number is speaking and I hear that they are being offered some wfh jobs for which a initial payment needs to be done. So before this goes to a next stage where people get tricked and cheated on my name & number, i would like airtel to take some action or suggest some solution

I read about the online jobs provided by Airtel limited and applied for it through a executive by WhatsApp.
Today I got selected and asked me to call another executive who asked me to pay 1850 rs for registration of my details which was not available in their details earlier. I paid the amount, and got registered. Later after some time I got a call from their head telling about the insurance charges to be paid by me for the product that they provide. They asked me to pay 9650rs which I denied and I asked them to return my registration amount back as I am not interested in this job . They denied to pay me back and I am sure this is a fraud company. Please return my money back.

My Airtel fiber wasn't working for around 9-10 days in the previous month for which I was promised a waiver.. I called almost 15 times and each time I was told that I'll get the waiver but until today I haven't got it. Even drafted an email regarding this. The service of Airtel fiber has been most pathetic recently. I had to call many times but there is no help from them. I have decided to stop using Airtel and I'm not going to pay them anything for the dismal service anymore.

My name is Harshit Pal and I had ordered (Product) of RS.654 (Nilatin
Trendy White Sneaker for Men Sneakers For Men (White) ) in Flipkart on[protected] and after[protected] I returned this order due to quality issue. And on[protected]
Flipkart initiated the amount to my bank but I still didn't get the money. Flipkart sent this reference number
[protected] . So
please kindly respond to this complaint it's very urgent. My Account number is [protected]
Thanks you

Airtel is charging a customer in the name of "voice special numbers" even when the customer has not made the call. It is their internal system and they are duping the customer by making false self-initiated calls to their internal numbers. There has to be an option of deactivating such calls but deliberately they are not providing the option of deactivating such calls.
It is a fraudulent act by Airtel and needs to be stopped.
I have been charged around 1200 Rs for such a useless one call for two hours.

I am facing the network issue with the Airtel almost for 2 months now. Also the calling become difficult some times, the network really sucks. I get stucked many times while making payments through UPIs and the network simply fails. OMG

Dear Airtel Xtream Fiber Customer Care,

I am writing to raise a serious complaint regarding the quality of service I have been experiencing with my Airtel Xtream Fiber connection. My account details are as follows:

Account Number: [protected]
Landline Number: [protected]
I have been facing consistently low internet speeds, which have greatly affected my ability to use the internet for both personal...

Hi Team,
There is a spelling mistake in my broadband connection for my house address(apartment name).

Current,
A-1111, Brisade Omesa Apartment

Correct(Expected) Value:
A-1111, Brigade Omega Apartment

Please find my plan details:
Airtel Black ID:[protected]
Broadband Account No:[protected]
Kindly Correct it,

Please call us or email us on registered number/email if any question,

Thanks,
Chetana

I have done my Digital tv recharge on 06.07.2023. But the transaction was get into failed and discussed the customer care people to check this. They said it went failed so you will get the refund Rs1398 within 15 days also recommended to recharge again. Based on their confirmation i did another recharge on same day(06.07.2023)
But still i have not received the refund amount Rs1398. While i try to call customer care(198) people they were not given proper solution and answer. Still i have not received single call from the customer care team.

Its almost crossed one month. I don't know how to get my refund amount.

Can anyone please support to get my refund amount.

I took connection of 6 month with paying 3533 Rs on 26th June 2023 and got sifted to new location in the same city and tried to shift my connection as well but after so many call with customer support and mails to the airtel team the connection is not sifted yet and they are saying you want to do consumer complain you can do that.
the solution they provided are below:
1. You can deactivate your account and ill not be refunded...

I'm. Getting calls from different people saying I gave them. Missed call, I called Airtel customer care no action, some senior executives are speaking very rude saying it's not our fault, without sim no one can call others, but I'm. Getting calls from innocent people saying I gave missed call, I have all. The worst conversation with Airtel customer care, how to Resolve this I change phone also, getting Frustrated by getting more number of calls and Worst support from. Airtel

122/68 Lucknow Uttar Pradesh 226001

I am totally fed up with the very slow 3G speed Internet connection provided by Airtel for my annual high value data pack costing Rs.2999 with 2GB daily data.Most of it cannot be used as Internet speed is too slow or network signal drops to nil or just 1 bar out of 4 frequently. No genuine complaint redressal is offered except a chat bot that is a circular joke and 198 and 121 phone numbers that do not have a human face to interact and resolve the issue. I am thinking of migrating to another reliable telecommunications service provider if Airtel persists in such deficient service, cheating customers by promising 4Gplus speed but disappointing us with constant internet outage.Please expose their lack of business ethics and appalling customer insensitivity. I regret having 2 Airtel mobile aims in my phone.

I use Airtel internet. Off lately the connection frequently disconnects.
When I raise an SR, I get an SMS stating the SR number engineer name, contact number and time of visit.

I notice two serious problems
1. When I call back the engineer, no matter how many times I call, they simply do not pick up the phone
2. The slot to fix the issue is given almost after 36 hours which is too long.
This is poor service and accountability by AIrtel

Sir/Madam, I am filing this complaint against Airtel's so-called 4G pre-paid mobile data connection for its very slow speed which remains unresolved despite regestering more than a dozen complaints on their Airtel Thanks App which is more focused on selling its services than on redressing genuine consumer grievances, Even their complaints redressal numbers 198 and 121 are a mere eyewash as no human interface is allowed to talk to the customer...

Hello,

I have ordered Airtel black on 2nd August 2023, but then there installation team delayed till 5th August there is no update even after, when it going to install. Then I asked for cancellation, called 121 and [protected], for the cancellation, but they are not cancelling it and putting my call on hold for more than half an hour. I have called 15-20 times, dropped mail, but first they mention they have cancelled it, and then again they said no cancellation has been done . This airtel team is just harassing me, no on call person is responding in a right way and no incident or number they are generation to track my issue. And again and again they are doing the same thing .

Even though when I got confirmation of cancellation from [protected]@in.airtel.com, I am still getting mail for installation to be processed, when I call back to airtel customer care they said, order is not cancelled.
ID
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