Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 26%
Submit a Complaint
37211
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7282
down
2550

Phone:
Phone:
up
3712
down
1552
+91 11 4266 6500  [Head Office]
up
1633
down
827
+91 11 4666 6100  [Head Office]
up
922
down
642

Additional info
Customer satisfaction rating
26%
Complaints
37211
Pending
4499
Resolved
8505
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3806)

Airtel Complaints & Reviews

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Airtel — not able to televerify and do frc

 om kumar choudhary on Jan 13, 2019
I have ported my number from idea to airtel on 7 th jan.. Now my airtel sim is showing signal for last two days.. But when i do tele verification by dialing 59059... It does ask for verification instead its telling me about my offers of hello tunes cricket caller tunes.. When i go to the retailer shop for doing frc.. The money is also not able to go through.. I mean nothing is happening on this number.. Also i ported my number in new delhi.. But now i am in roaming.. And for 2 months i will not return to my hometown.. Please provide me way.. So that i can televerify and do frc on my number, so that...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — complaint against airtel internet and system engineers of airtel

 Mohd Syeed Teeli on Jan 13, 2019
I am mohd syeed from jk my no is [protected]. Currently in visva bharati university. I am facing internet problem from 12 dec 2018. I complained but it was not resolved. I changed mobile phone visited airtel store talked to costomer care but nothing happen. They tried everything but the problem is same. I can see 4g sign on my mobile but it is not browsing. I replaced the sim 2 times in the year. I surrender and lost all the trust from airtel. No one solved my promblem and the immature system. Engineets are working in airtel they are giving the silly xcuses and removes the complaint. I think airtel...
Complaint comments  Read comments Complaint category Internet Services

Airtel — money deducted to my credit card but not received in airtel payment bank

 Kalyani Karangale on Jan 13, 2019
Hello
Maine credit card se airtel payment bank mai 5000 depoist kiye pr wo abhi tk aaye nai or card se deduted ho gya ab mai kya karu 3 din ho gya sb no pr cl kiya pr koi responce nai mil raha hai or msine airtel office gai thi pr tbhi bhu unkho ne bhi koi acha reaspoce diya nai or jithe bhi no try kiye wo sare no sr koi repoce nai mila or ye 1 st tranction haiwo aisa hua...
Complaint comments  Read comments Complaint category Credit Cards

Airtel — porting from jio to airtel - no network

 Kumarganeshan on Jan 13, 2019
I have ported my number [protected] from reliance jio to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — no service after porting from jio to airtel (7738392609

 SAJID MALLEBHARI on Jan 13, 2019
You are kindly requested to resolve my issue as described below.

No service after porting from jio to airtel ([protected]) on 12/01/2019 at 11:50 pm. I have changed the dim card to airtel as described in sms sent bt airtel.

Your urgent action to reilve this issue is highly appreciated as i do not have any other number and presently i am traveling.

Regards,
Sajid mallebhari
Sajid11178@aol.in...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — prepaid to postpaid porting not working

 pinak gupta on Jan 12, 2019
I had made prepaid to postpaid on 12th jan 2019 for [protected]

I have been receiving two sms from your end,
1. Thank you for choosing airtel! We are setting up your services please wait.
2. We are unable to process your request. Please retry later.
To check the status i had called your customer care and spoken to your customer care. She doesn't have any answer and just kept on telling me to wait for 4 hours. Now neither old prepaid npr mew postpaid sim working. I need immediate help.

My alternate number is [protected]. Pleasr contact me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — complaint regarding conversion to v-fibre and billing

 sanjay prasath on Jan 12, 2019
Greetings,

Complaint 1:
Recently we are being forced to switch to v-fiber saying that it is compulsory.
We can't switch because of 2 reasons which are:
1) the landline number will change again
2) our current 799 plan is not available

Complaint 2:
Our bill along with gst should be rs.943 but it is coming at rs.970-1050. We can't even get a detailed view of the bill because password is not available.

Please refer to the above referred problems as early as possible....
Complaint comments  Read comments Complaint category Broadband

Airtel — airtel digital tv connection theft

 Nokia Chennai on Jan 12, 2019
I recharged my digital tv account number with inr 3450 for full 1 year subscription of airtel digital tv combo pack on 5th sept'2018.
My airtel dth customer id is : [protected].

All of sudden from 1st nov'2018 my airtel dth services stopped due to insufficient balance, i called airtel call center more than 10 times but they didn't resolved the issue, finally after sharing whole details including my confidential information of bank account statement with online transfer proof through paytm my services resumed from 28th nov' 2018.

Now airtel dth services actual...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — airtel channel activation fraud

 mjain1 on Jan 12, 2019
Today i received a call from an airtel digital tv executive. She told me about some channel called relam chel and asked me to activate it. I clearly told her i dont want this channel multiple times. But she repeatedly kept telling me about the channel. After that i hang up the phone. After some time, i received a message from airtel that the channel has been activated and rs 39 has been deducted from my balance.
I want to know why airtel is commiting such frauds.
This is very disgusting....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Airtel — new sim activation for same number

 Shreyansha14 on Jan 12, 2019
I have lost my airtel sim so i applied for a new one for the same number 4 days back. It was supposed to be activated 3 days ago but it still shows it isint registered on network. I dialed 59059 but it automatically disconnects. Im constantly searching for ways to activate sim but it keeps telling me to dial 121 or 59059. But calling doesnt work. Im unable to recieve any incoming call, message and use data....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — monopolized illegal deduction persistently

 rameesh718 on Jan 12, 2019
Airtel
You have gone deducting illegally rs. 23 multiple times from my account mobile no. [protected]. Still after my email and denial to deduct such amount to your madam over phone when she called us, you shamelessly went on deducting at your wish and whim and you have done all these deduction without our consent.
You had a right to stop services if no recharge made but without our permission you simply cannot deduct a single penny from our account.
Just because you have our money with you, does not mean you will deduct anything without our consent which you did multiple times....
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — airtel sim card not activated

 Arjun Madhusudhanan on Jan 12, 2019
Bought an airtel 4g hotspot device with simcard. The given simcard is not yet activated and they told me tat time is 4hrs, today they gave me another simcard and same tat time, its been 4hrs now, not yet activated. U guys need money but u wont work. Dont u feel shame the way u provide service? I want this to be activated today if not take back ur useless 4g hoptspot device and refund what i spend. Airtel good for nothing. If not action us taken immediately, next thing i will file fir....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — amount of rs 3000 not refunded

 VishalThakur21 on Jan 12, 2019
On 9th jan, airtel sales guy visited my place and told me about new airtel broadband plans. I paid rs3000 for airtel broadband connection. The sales person told me that he would get internal wiring done for the connection. The installation guy later told that internal wiring is not possible and would have to use external wiring throughout the house. I could not get the external wiring done as my landlord did not allow me to. I was upset with the false commitments made by the sales guy and told him that i do not want the connection in this case, please refund my amount. Since then, there is no response...
Complaint comments  Read comments Complaint category Broadband

Airtel — auto deduction 23 rupees balance before 15 days incoming validity

 prithvirajsin on Jan 12, 2019
My airtel number also got deducted 23 rs once outgoing due is over. I had 15 days incoming validity. Airtel forcefully deducted 23 rs from balance before utilising incoming facility. Either remove incoming validity if you like to deduct 23 from user on end of outgoing validity, also get confirmation from users before deducting amount. As per trai airtel should provide 15 days incoming facility. I suppose to recharge some other pack, by that time airtel deducted amount. I came to know that airtel is deducting 23 rs from all users...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — too much exceed billing over the limit

 Darpan Bhatnagar on Jan 12, 2019
This is in reference to my mobile no. [protected], today i have received my mobile bill and found that you have charged rs. 3000/- approx. For sms charges, when i have checked the bill than i found that from dated 17.12.2018 time 18.09.03 to 04.01.2019 time 23.48:25 (My billing cycle date) with a time interval of 20 min. Approx regularly sms sent to mobile no. [protected] (Local), similarly on three national no. [protected], [protected] and [protected] sms sent regularly from 17.12.18 to 04.01.19. I have not sent any sms to these nos.in this regard i have called at your customer care no. And talk to...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — network connectivity and call drop.

 Venkatesh Prakash on Jan 12, 2019
Dear sir / madam,

I'm venkatesh prakash, having airtel as my service provider. I'm here to complain about airtel on behalf of nearby residents also. We have very poor network connectivity henceforth we are even unable to browse and also faces severe call drops, i have complained this several times and received service request no's from airtel. Every time the requests are closed without any notice and resolution and there is no improvement for past one year with multiple number of complaints. Every time when i call will get response that "our team is working to improve the service"...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — recharges done twice

 megha_64 on Jan 11, 2019
Someone asked me to recharge his number [protected] i did one recharge of 499 from phone pe transaction i'd is n1901111231074837941379

It failed so i did one more same recharge from amazon pay transaction i'd is[protected]

Please refund one recharge amount to original payment method.

As i don't have much account details like otp and other thing of the number because that person was stranger he was in need of quick recharge so i did that for him.

Please help urgently required my money back.

Thanks in advance....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — mobile tower installed in residential area

 m817445 on Jan 11, 2019
We wish to inform you that one of the company is installing their tower very near to residential area. These service providers and owner of that building is installing tower without doing any notice to the surrounding people. We all our neighbours want to shift that tower into other location like, vacant space or in a less crowded area, because tower radiation directly affects to surroundings people. And this is very close to residential area and also they are establishing tower illegally by neglecting all rules and regulation of telecom industry. This tower are installing without taking consent...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — no service in postpaid sim

 senthilapu on Jan 11, 2019
My airtel postpaid number is having no service from quite a period now. Please help. I'm using iphone.
I have tried restarting my phone several times.
Additionally, i have switched the sim to different phones to check if that resolves.
Also, i have changed the network selection to manual and tried.
Nothing worked till now. Please help.
+91-[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — internet speed deduction and drop in voice call quality

 Talha Hussain on Jan 11, 2019
The internet was working fine then suddenly from 3 weeks the internet speed was dropped, almost nil. I wasn't even able to access google. I had lodged a complaint through customer care but they misbehaved then i went to airtel gallery to change the sim (As i thought it could even be my sim's fault), still no change in the internet speed. I am only able to use internet at night, for the rest of the day the internet doesn't work and the voice quality since then has also dropped significantly, kindly resolve this issue or refund me for my loss!...
Complaint comments  Read comments Complaint category Internet Services

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