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Airtel Complaints & Reviews

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Updated: Apr 8, 2026

Complaints 54793

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32813

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My sim not working...

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Address: Bhubaneswar, Odisha

Dear Airtel customer care

I hope this email finds you well. I am writing to bring to your attention an unfortunate incident that occurred with my mobile phone account. On [8th August 2025 (today)], I unintentionally recharged the wrong mobile number and would like to request a refund for the amount credited.

I deeply regret the oversight on my part, as it was a result...

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Address: 29/1544, Pallavi, Nambiyattil, Kottooli, calicut.16

My DTH consumer No.[protected] is and I have (as message received) recharged on 12.7.25 for Rs.401. As messages received from your company I am eligible for Rs.201 as complimentary recharge. which I have not received so far.
I am getting messages daily for recharge DTH immediately.

Kindly advise why I am not getting the benefit, as offered through your messages.
Yours faithfully,
Raja subramanian N Ebr...

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Address: Bailhongal

Dear Sir/Madam,
I am writing this letter on behalf of the residents of Bevinkoppa Village, Post: Amatur, Taluk: Bailhongal, District: Belgaum, Karnataka, to bring to your attention the persistent issue of poor Airtel mobile network coverage in our area.
Currently, more than 700 Airtel users reside in our village and depend on your services for communication, education, banking, and other essential needs. However, we are facing...

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My outgoing blocked for the past 10days when enquired with customer care they said that they received complaint against my number on 29th july and request me to share my call history. I shared my call history and there is no outgoing calls apart from my contact list and there is no unanimous calls on that day. They are also not sharing the complaint details to me.As i am working in a Banking sector without having outgoing calls iam very much...

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Dear Sir/Madam,

The company had not deactivated my Airtel Fibre services after[protected]. They are providing date another date. After sending many emails they not stopped the internet services. In this process the billing amount will be added for the number the days till the service remain active.They will keep on generating bill if the services won't be stopped. I don't get cooperation from their side after number of attempts....

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Dear Sir/Madam,

The company had accepted my deactivation services wef[protected] and sending final bill upto 9th July 2025 (Copy Enclosed). It is mentioned that the airtel services will be stopped which has not been done by them yet and the billing amount have to be zero balance which has not been updated in the bill yet.

Regards,
Ajay Kumar...

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Dear Sir/Madam,

A Wifi Connection was provided by Airtel with A/C no [protected] 6 months back. After completion of 6 months I sent the company a mail dated 10th July 2025 requesting disconnection. I received a mail from the company dated 10th July 2025 restricted by 16th July 2025. They accepted my deactivation request w.e.f. 10th July 2025 and giving me final bill upto 9th July 2025.

I was informed telephonically...

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Request for Reactivation of Deactivated Airtel Number

Complaint Details:
I am currently in the UK, but I will be returning to India next week. About one year ago, my Airtel mobile number was blocked/deactivated. This number is very important to me because it is linked to my official documents, bank accounts, and important contacts.
I request Airtel to kindly provide me with a chance to reactivate this number (+91 [protected]) when I return to India. I am willing to complete all necessary verification steps and provide valid ID and address proof as required.
Please assist me in restoring my number so I can continue to access essential services linked to it.

Airtel customer support has been notified about the posted complaint.

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I am a long-time customer of Airtel, and I’m writing to report an unresolved billing issue that has persisted despite multiple escalations. I did not authorize or manually activate the â‚¹2999 international roaming pack on my Airtel number [protected] while I was in the UK. I did not knowingly opt in via the Airtel Thanks app or any other channel, and I was unable to reach Airtel’s helpline (121/198) due to international restrictions....

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Dear [Airtel Customer Support / Sir/Madam],

I am writing to express my concern regarding a recent issue I experienced with my Airtel account.

I had purchased a prepaid plan worth â‚¹4000 with one-year validity. However, I accidentally initiated a postpaid conversion through the Airtel app. Following this, I received a call from customer care confirming the conversion, during which I was informed that my...

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Address: house no. 53, Doon Ghati Awas Samiti kedarpuram, Dehradun.

Services on my phone number [protected] were suddenly stopped. I contacted nearby retailer he swapped old card for same phone number, but the services did not get activated even after two days. then I visited nearby airtel store. there executive did same, she swapped card and provided new one but again it has been three days and services on my phone number [protected] are still not activated. I am regularly receiving flash message that "The...

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I have installed Airtel Air Fiber connection on 15 the july with 100 mbps plan after checking it is giving maximum 8 mbps speed and i am not able to use anything with that. I tried to connect with airtel via airtel support also twitted on X. Airtel support created 3 tickets and on each ticket they said technician will visit my place but no one visited and they resolved that tickets. Right now i have 4th ticket created and i am taking continues...

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Address: Flat No D 303, Nagarjuna Apartments, Mayur Vihar 1s

Despite daily complaint technician has not visited for past 10 days...

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Address: Pune

The Telecom Regulatory Authority of India (TRAI) has implemented new rules regarding mobile recharge and SIM card validity for Airtel, Jio, and Vi users. A key change is that SIM cards now remain active for 90 days without any recharge. After this period, users have a grace period o[censored]p to 15 days to recharge and reactivate their number before it's deactivated and potentially recycled. Additionally, TRAI has introduced affordable top-up vouchers...

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Dear Sir,
I am writing to formally lodge a complaint regarding the continued non-availability of incoming calls on my Airtel mobile number [protected], despite having recharged it for two months’ validity.

I have reached out to Airtel customer care multiple times regarding this issue, but unfortunately, it remains unresolved. At one point, I was advised to visit the Airtel service centre to update my KYC. Upon...

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Address: Sukkangalpatti, Theni, Tamilnadu, 625540

Hi sir i just made a duplicate payment on my Airtel number. I need a refund for that.
UPI transaction id :[protected]
Operator ref no : 13660501
Order id[protected]
Date and time 28 Jul 2025, 2:44 AM.
And in my area 5G not working i can get 5G single but can't get 5G speed even when i have proper plan....

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Address: Haryana

Recharge of Rs 548 with 7 GB Mone was done. But despite of 48 Hours the amount is no refunded in the account neither the recharge is reflected in my prepaid number. Reference number was allotted but it is still pending/awaited...

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Address: 1204, gulmoher terrace, khandiya street, mum 8

I had requested Wi-Fi shifting on 22/7/2025 at 10:00am. today it is 26/7/2025 7:00 pm till now nobody has came to resolve my request. I had called to customer care at around 15 times they are telling to wait as they have escalated the matter. pls look into the matter as the matter is still pending. Also want compensation for my harassments. Complaint no:[protected]...

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I am formally complaining about the airtel customer services which is so pathetic.

Even the senior managers and the escalations department Muskan from senior team is of no use. Its been 12 days I have been getting a push back and no resolution was provided.

On 13th April, I purchased a quarterly plan from airtel website where I did a part payment of 1000 for 3 months plan then I have been advised to pay remaining...

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