Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 27%
Submit a Complaint
35511
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6981
down
2436

Phone:
Phone:
up
3562
down
1490
+91 11 4266 6500  [Head Office]
up
1542
down
794
+91 11 4666 6100  [Head Office]
up
884
down
613

Additional info
Customer satisfaction rating
27%
Complaints
35511
Pending
4571
Resolved
8430
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3600)

Airtel Complaints & Reviews

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Airtel — my airtel payment bank status inactive or closed

 Thirumala Balaji on Oct 10, 2018
Hi sir,
This is Balaji. I am using Airtel number :. [protected] and my adhaar number :[protected]...I can't open in this bank.airtel they own automatically create my account .My Airtel payment bank is inactive or closed permanently...bt my adhaar bank linking status is inactive status.so lot of problem faced now..so pls Airtel payment bank permanently closed my account... Thanking you.....
Complaint comments  Read comments [1]Complaint category Banks

Airtel — number deactivated without proper intimation

 Sethuraman Kasi on Oct 10, 2018
Hi - i was using the number [protected] for the past 9 years and i had to be out of the country recently and i had international roaming enabled on it so that i can receive messages while being abroad at least. On 18-jan-2018 the sim was deactivated without any notification neither through sms nor email. They asked me to visit the airtel store to reactivate the sim that they had illegally deactivated. But when i went there on 03-mar-2018, they said that the number cannot be given, as i reached the store after 15 days of deactivation. Disappointed with poor service of airtel....
Complaint comments  Read comments [3]Complaint category Telecommunications

Airtel — unauthorised services without consent of customer on pre-paid mobile by airtel

 Satish Tikekar on Oct 10, 2018
Sir,

This is to bring to you notice about the services from your end viz., model maniac, ayurveda, comedy junction, sports which were enforced on my pre-paid mobile [protected] without my consent/request and surprising thing is it cost i. E. Service cost is instantly debited from the recharged amount. E. G. I recharged an amt of rs.100/- on 10/10/2018 txn id[protected]. Seconds later when i checked the amount it was only rs.32.86. I don't understand a reputed co like yours play such dirty tricks with its customers like without taking consents starting services, immediately debiting...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Airtel — poorest quality of the network in my area

 Sanket34 on Oct 10, 2018
Hello sir, i'm living in naranpura, ahmedabad. There's lowest quality of the airtel network since 3 days in my area. Your airtel office is not willing to take my complaint. If you are responsible enough to check the progress and signal in my area, you should come here or at least send any technician to solve the problem. This is happening only from 3 days. No network in the house and poorest quality outside the house. If you're not interested in giving services then it's alright. I'll do portability of my sim. Thank you for giving your precious time in reading this message....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Airtel — no 4g network in my area

 Bhavush on Oct 10, 2018
I purchased brand new airtel sim and had a recharge or Rs 495 but there is no signal coming in my area. Signal is continuously fluctuating from E to H+. Sometimes i can not even connect to calls. Airtel is the worst network. Airtel is giving 3g in the name of 4g. How can airtel claim to be the fastest network when it can not even provide 4g network coverage??...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — 4g network disturbance

 ipeecee on Oct 10, 2018
My Airtel Hotspot no is [protected]. Since last week, the 4G connection has been very disturbed again with disturbance while accessing the internet. I have to switch on and off the hotspot a few times and at times it gets reconnected without turning it off. This hampers my work. The same issue happened in the month of March and first your engineer said it was a device issue, then they realized its a network issue. Then the same happened in June. Enough of foul play from Airtel's side, I work from home and completely depend on internet. It continuously hampered my work and is still doing so. Whenever...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — auto debit of rs 20/- from airtel number without my permission - for bhakti sagar portrait

 pikudutta on Oct 10, 2018
Today's received a sms that 20₹ deducted from my airtel mobile a/c.[protected]
Without my permission.

Balance deducted without my permission,. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.

Please request you to look into the matter and refund the debited amount...
Complaint comments  Read comments [4]Complaint category Telecommunications

Bharti Airtel — 4g tower not working properly

 surendrayadav1979 on Oct 10, 2018
Network fluctuations, call drops have become daily phenomenon. Bdy nr 1 bts tower of bhatati airtel at bidyanagar tea estate have not been working properly. Issue of call drops, bad quality incoming voice convesation and fluctuation in 4g network have been experiencing frequent.in this connection complaint have been lodged to pmo govt of india.in result of which power cut was ascribed as the reason. But power supply is mostly stable owing to upcoming durga puja. We do recharges of long termmed stvs for gprs facility. But we did not get services as expected. I myself have conversation with senior...
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Airtel — prepaid disconnection

 mganesh4 on Oct 10, 2018
Hi - i was using the number [protected] for the past 7 years and i had to be out of the country recently and i had international roaming enabled on it so that i can receive messages while being abroad at least. On 25-sep-2018 the sim was deactivated without any notification neither through sms nor email. Now they are asking that i should personally visit the airtel center to reactivate the sim that they had illegally deactivated....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Airtel — mobile postpaid payment receipt not getting

 Katrk on Oct 9, 2018
For my post paid mobile of Airtel Sim bearing No. [protected], unable to get payment receipt to registered e mail and even not able to get through airtel.in after logging in and through "billing" as " last payments" is not being popped up . Arrange to resolve the issue immediatelн   Replace all...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — double recharge payment to my mobile no.8285684723

 bidyut kumar bose on Oct 9, 2018
This is to inform you that double payment ( rs.448/-) of recharge of my mobile no.[protected] (82 days) today i.E. 09.10.2018 vide

1) ref. No.[protected]gaenkurq7 dated 09.10.2018 rs.448/
and
2) ref.[protected]gaenkutp2 dated 09.10.2018 rs.448/-

through net banking vide my state bank of india, scope complex branch, new delhi-3,
a/c no. [protected] branch code-020511, ifsc sbin20511.

It is requested that same may please be refund to my account.

Your kind co-operation please.

Bidyut kumar bose,...
Complaint comments  Read comments [2]Complaint category Other

Airtel — phone call

 Prakhar Jyoti on Oct 9, 2018
Sir,
Today i recieved a miss call from an unknown number. When i called back, i recieved the response that call has been diverted to other number, please wait for some time. Then the call was cut. I called the number several times throughout the day & recieved the same response. The number is [protected]. I would like to know the caller's name & his location. I would be highly obiliged for your response....
Complaint comments  Read comments [2]Complaint category Telecommunications

Airtel — non availability of the airtel mobile data since I changed the plan

 Subhash Chand Kamboj on Oct 9, 2018
I am a airtel mobile costomer since last 13years. I am not getting the network on my airtel mobile since i changed the plan for my mobile. When i requested to port my number, the airtel approached me and requested to be a part of the airtel mobile no. I agreed to remain with airtel. Since i changed the plan i am not getting the network inspite of a no. Of complaints....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — airtel dth call torcher

 Satheesh Thangapadian on Oct 9, 2018
I have taken Airtel DTH almost a year ago, however stopped using it from last 5 months, i am getting 10 calls every day & if you don't take the line they treat you as non payer and keep calling until you take the line,

Airtel IS this the way you do marketing? and kill peoples, & i get calls from multiple mobile numbers,

my customer ID : [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — money deducted suddenly

 Amangoa on Oct 9, 2018
₹25 has been deducted from my airtel number [protected] at 03:18 AM on 6th of October'18 when I was sleeping for some STARSTRUCK service about which I have no idea.
After calling the customer care they deactivated the service and said that money will be refunded within 48hrs but no money has been refunded yet.
Kindly refund as soon as possible in my number....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — week single

 Manjunath Gowda Manju on Oct 9, 2018
I am used airtel sim from 14 years. My addres is ankayyanapalya tavarekere hobli chunchanakuppe post (Pin code 562130) bangalore south tq in my house i have lot airtel signal problem never come lte signal and only 3g, 2g signal only coming some time, s signal is coming and going voice call is bracking and mobile data problem is big issue in this areas i am playing online game's, this signal not supporting game play please solve this issues....
Complaint comments  Read comments Complaint category Other

Airtel — airtel dth recharge money deducted but not recharged on 08/10/2018

 bhabani bhuyan on Oct 9, 2018
On 08/10/2018 i tried to recharge my airtel DTH by using SBI netbanking but the amount of 420 is debited from my account and credited to INB Talence Technologies.after the deduction no message came from airtel site and my transaction history is showing money is deducted and credit to some INb Talence Technologies and not to Bharati Airtel. No recharge was done but money is deducted. So kindly look into the matter and arrange for refund of money.The reference no for the transaction is [protected]GAENJENY1 TRANSFERED TO 4599. on 09/10/2018 I tried another recharge and the recharge was successful....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — re : number 8826200216

 Rahul1964 on Oct 9, 2018
The above number was closed by me on phone request on 20 july 2018 and was duly confirmed by the executive, i was asked to clear the dues of rs 360 which was cleared by me. Now they are harassing me to pay rs 949.54 as the number is not closed by them. I have not used any services after 20 july 18. The consistent harassment on phone continues from airtel call centre and no resolution is visible in this case....
Complaint comments  Read comments Complaint category Internet Services

Airtel — lack of response

 sonofadishaktionthenet on Oct 9, 2018
1. My post paid bill came with a free child connection which had the facilities of free calling & 100 sms free both local & on national roaming. However despite their self advertised scheme airtel for the past almost one year had been charging me a miniscule amount of upto rs 1/- for sms on the child number. While the amount is miniscule, it is a constant irritant, especially when your repeated requests to rectify the wrong bills is not paid heed to.
2. I downgraded my airtel postpaid plan to rs 649/- around 21/22 sep 2018. Ever since then, my amazon prime has stopped streaming & it gives...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — unable to recharge airtel prepaid

 Gaurav_Tripathi77 on Oct 9, 2018
I ve been using my new Airtel sim since last 8 months. It was working fine but since last 5 days I'm not able to recharge my number. I ve called customer care, visited airtel store and even they are not able to resolve my problem. A customer executive told me to recharge with a topup. Then it will work fine. I did that and normal topups are benefited in my account. But whenever i try to do special recharge it always rejected by Airtel. Around 1500 rs of mine are stuck in different payment gateways. Worst ever experience till now.
I ve tired using myairtel app, airtel.in, paytm, amazonpay,...
Complaint comments  Read comments Complaint category Mobile Service Providers

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