Airtel Complaints & Reviews

My Hotstar account which is supposed to be covered under my current Airtel subscription plan. I currently subscribed to a plan that includes a complimentary Hotstar subscription. However, when I attempt to access Hotstar, it indicates that my subscription has expired. This is despite the fact that my Airtel plan, which explicitly includes the Hotstar subscription, is active and fully paid....

Mobile # [protected] is prepaid for one year pack Rs.2999 on 1st Mar 2024 and later number is transferred to my name on 13.08.24 and activated but the balance of Rs.2999 prepaid is not credited yet. As such mobile # couldn't be used so far.
On enquiry with service centre, there is no proper response and just informing me that they have sent an email but no reply

I am using an Airtel SIM with the mobile number [protected] which I obtained from airtel retailer more than 10 years ago by submitting my voter ID card. Two days before the SIM has stopped working for no apparent reason and showing No SIM in Mobile Phone. I contacted the local store for a duplicate SIM and provided my documents and Aadhaar details, but the verification failed, and they are saying that the name is mismatching.

Upon further inquiry, I discovered that the name registered with Airtel starts with 'D' and Last letter is "N" . This mistake has occurred on Airtel's side, leading to a loss of now 3 days of calls and messages. I am receiving no assistance from Airtel Store or Airtel customer care (198). Now Iam suffering because i am provided the same number to banks and other institutions, which is preventing me from performing any transactions. online now.

This fault is happened by Airtel itself and i am facing issues Please look into this matter and provide assistance.

Jubimon T A
Aluva, Kerala

My package has been changed without my permission. I had balance left in my account and the validity of the previous package was still left.
In the last 2 years the same thing happened to me and this year too.
It clearly indicates that airtel's employees have been cheating their customers.
I request you to please call me on [protected].

Hi, I am staying abroad and my airtel sim is damaged and not working anymore, I don't have my immediate family members staying in India, but when my friends visits airtel showroom to apply for duplicate sim with my addhar and letter, they are not issuing. Is there anyway i can get duplicate sim ?...

There is no internet at my home for 10 days and no action has been taken on it. Previously it was maintenance issue(starting 26-May) which was not resolved but ticker was closed. On 30th May, I made new complaint and I can trying to follow up on daily basis but no resolution is provided and every time I am being asked to wait 24hours for resolution but complaint is never looked into and no engineer has visited my placce. I did not expect...

Hi,

I'm used the airtel fiber. Due to relocation i requested for the disconnection. But still no proper response form the Airtel customer service team.

Also they promised to provide separate relationship team and call will be connected in 60 sec. But i tried from last 5 days no calls picked and not geting proper reply.

They are continously sending same system generated mail with some procedure....

I have recharged my pre paid number [protected] on 29th May for Rs.2900 which is acknowledged by their customer care. But still my calls were not going through. They repeatedly said your pack is expired and asked me to recharge. Out of desperation I have recharged again for Rs. 299 which is acknowledged. What happened to my recharge of Rs. 2900. Please help.

My airtel prepaid (karnataka) does not connect to bsnl landline numbers in kerala. Call just does not connect. This is happening for the past few months

Tried calling customer care multiple time, but to no avail. Customer care is pathetic and instead of creating a ticket, they just say someone will call back and address my issue. I have called customer care 5-6 times now, but no help. They are not able to talk properly as well and disconnects while having the conversation.

pls help here

I am writing to express my dissatisfaction with the service I have experienced regarding my Airtel broadband connection. I registered for a three-month plan and completed the payment on May 22, 2024, at 6:30 PM (Payment Receipt No.[protected], Order ID: 21-[protected]).

Since making the payment, no technician has shown up for the installation. Appointments have been repeatedly rescheduled, and the technicians have...

I am trying to get my wifi connection[protected] closed as I will be shifting to other locations and after talking and wasting 1 hour of time they are not ready to close the connection....

I accidentally recharged a wrong number through Phone Pe app.
Phone pe support didnt help much but provided Airtel Reference number
Reference number : [protected]
I tried to reverse the transaction by sending WRR message on 51619 but it returned with response "No such keyword found. Please try again with correct Keyword. Thank You."
Tried contacting on email but receipent email is full and cannot accept mail....

"You are not allowed to make phone calls to this number. " recorded message am receiving.

Banking sms not receiving- bank side saying sms has been sent from their end.

E-sim iphone. Airtel app and in person visit to store not helpful. Not sure which email address to contact further more. If possible help.

I want to raise dispute against upi transaction but this is continously denied to given me dispute form or any other alternative way to against this fraudulent upi transaction.

This bank is helping fraud.
Request rbi to look at this illegal activities of this bank.
This bank is not following rbi rules

Hi there,

My name is Chandra Shekar S., and I have been a loyal Airtel customer for the past 9 years for mobile services and 1 year for broadband services. I am writing to bring to your urgent attention an unresolved broadband internet issue that I have been facing since May 18, 2024.

My details are as follows:
- DSL Number: [protected]_wifi
- Landline Number: [protected]
- Account Number:...

I have been using Airtel broadband (Airtel Black ID - [protected] )
My internet is not working from last two days. It has been more than 24 hr issue has not been resolved. Even after calling customer care, three time I am not getting any possible resolution and my internet services do not get resumed. I want to close the account and have paid 586 Rs (Payment receipt number[protected] and order number[protected])...

I am writing to express my deep dissatisfaction with the ongoing issue regarding my broadband service, which has been non-functional for the past five days. Despite numerous reminders and follow-ups, there has been no effort from their side to resolve this problem.

This prolonged outage has significantly impacted my ability to work, and I have had to incur additional costs for mobile internet to meet my daily needs. This situation...

We are not getting the stable 5G network in our area. Yet a times, getting the 4G connection itself is a challenging.

I am here complaining on company "Airtel" about the network disturbances. As per their commercial advertisement, they should be providing the good network coverage even in forest areas but unfortunately, their network is not even reaching till our apartment in Dasanpura, Bengaluru 562123....

Did recharge on wrong number, need it to reverse to valid number...

Iam using airtel fastag for my four wheeler AP16CS8033 from 2020, though sufficient balance available in my airtel wallet but airtel fastag got blacklisted and when i check fastag status it is showing as " your tag is closed " in NPCI website. When i approached airtel office in machilipatnam they said they are not aware of fastag related issues and there is no person available in the store to address such grievances. I had to pay cash at toll plazas for this sudden blacklisting of my fastag. It even wasted our time at toll plazas. There is no intimation or any infromation provided in my airtel thanks app. I request airtel to re activate my fastag. I wanted to know how my fastag was closed without any information.

Mahesh N
Cell No [protected]