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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
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K
krtpry
from Chennai, Tamil Nadu
May 23, 2010
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Address: Pune, Maharashtra

This complaint is from Aundh area of Pune. The milk we get of Amul Taaza is probably being tampered with / adulterated. The curds prepared from this milk is sticky, gel-like and stretches into thread-like strands - similar to mozerella cheese on pizzas. Please check to see what is happening as this is not a usual / normal thing. There have been a lot of cases of adulteration of milk in Pune on many counts. This is probably another one and needs your attention.
Aug 13, 2020
Complaint marked as Resolved 
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    A
    ashishpathak811
    from Kolkata, West Bengal
    May 8, 2010
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    Address: Gurgaon, Haryana

    Hi,

    My name is Ashish and I have a complaint about the Amul Milk Price,which have been revised recently(For Double toned milk the price is 10.50 rs,which was 10.00,and it is same for full cream(loss of 50ps per 1/2 kg). The problem now a days people are facing is that i[censored] buy 1/2 Kg milk then every shopkeeper is asking 11 rs and i[censored] buy 1 Kg milk then they ask for 21 rs..that mean i[censored] dont need 1 Kg milk then u loose 15 rs per month only for milk product and now a days 50 ps are almost invisible from the market. The government should shold do something for this as there so many people in india living under the poverty line and i have so many people who cant afford this much loss in a month and 15 rs means a lot for them and their family. I hope some action will be taken for this and hope to hear soon in this regard.

    Thanks and Regards-

    Ashish Pathak
    Email Address- [protected]@gmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      Shailesh Makwana
      from Mumbai, Maharashtra
      May 4, 2010
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      Address: Bhavnagar, Gujarat

      As per law and regulation any shopkeeper should not get more then MRP for any items.While in milk items perticulerly amul they want more one rupees then MRP,sometimes morethen 1.5 rupees.For amul gold achulal price is 14 rupees for 500 ml.While they want 15 rupees.
      So pls take any action on this.
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        asdhillon139
        Apr 29, 2010
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        Address: Mumbai Suburban, Maharashtra

        Myseld reside in Lokhandwala , Kandivali E , Mumbai.
        Building : Crimson Tower

        I received milk pouch of Amul company which have been tempered and resealed. The contact details of the milk vendor is [protected]. He refused to divulge any further details of his shop and license.

        The pouch are in my custody .

        Kindly advice.
        +2 photos
        Aug 13, 2020
        Complaint marked as Resolved 
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          R
          ram swaroop sharma
          from Noida, Uttar Pradesh
          Apr 28, 2010
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          Address: Uttar Pradesh

          Today i.e. 28 –04-2010 at 6.45 AM, I purchased a packet of AMUL GOLD milk , bearing the batch no.1B 29 APR 2010 P H from a near by shop at sector F Jankipuram Lucknow. It immediately broke down with a foul smell when I started it to heating. Only then I checked the empty packet for packing date.
          Now the following questions are to be answered by AMUL Co.
          1. Whether this packet is genuine or duplicate?
          2. If it is genuine, then why it is bearing an advance date {29 APR 2010}?
          3. How the packet has two addresses of PACKED at?
          I have kept this empty packet safe for any future reference and can be checked by any AMUL authorized representative or any MEDIA person.
          Nowadays when we are seeing news on TV about duplicate, synthetic or spurious products specially MILK, it pertinent to make such complaint.
          Hoping for a very prompt action very much on today otherwise on tomorrow this complaint shall loose its authenticity.
          I am available at my residence to welcome any body in this matter.

          R.S. SHARMA
          D-1/80 sector F
          Jankipuram , Lucknow
          Mob. [protected]
          Mail- [protected]@gmail.com
          Aug 13, 2020
          Complaint marked as Resolved 
          this is to hereby complain against amul shakti milk, the milk we are getting from the shop of vikhroli full address is as below, LBS MARG PIROJSHA NAGAR, OPP GODREJ COLONY HILL SIDE, VIKHROLI (W) for 2-3 days we I have purchased all of the milk got spoiled and the dealer for that is named as PATIL from which the shopkeeper is purchasing the milk.

          Kindly take action againgst such activity.

          Regards,
          Ashish Kotecha
          [protected], [protected]

          Dealer selling product at the rate of more than MRP

          Sir It is to request you that your Pindwara District Sirohi (Raj) dealer Bhagwati Store selling your Dairy's products at 2 Rs more than MRP So kindly advise him to sale products at MRP or Less.
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            R
            Ravi shanker
            from New Delhi, Delhi
            Apr 16, 2010
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            Address: Lucknow, Uttar Pradesh

            today i have purchased amul taaza milk from at my nearest shopkeeper, he has given the packet of milk with the batch no 8 A and H 83 of dated 17th april.
            after opening the same packet i have found that the milk was spoiled, shopkeeper has told that same packet he has received from local supplier today itself. he is not ready to give any invoice of the same.so that any complain can be lodge. kindly suggest me what to do in this regard at my cell no [protected].
            awaiting your response.
            Aug 14, 2020
            Complaint marked as Resolved 
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              N
              Neeraj
              from Kolkata, West Bengal
              Apr 14, 2010
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              Address: Howrah, West Bengal

              I am a resident of New Town Rajarhat KOLKATA - 700156. I would like to draw your attention that all the amul milk suppliers are charging more than the MRP mentioned on the pack. Since everyone in the area is doing so we have no option but to pay that higher price. The MRP of amul gold as mentioned is Rs 32 and they are charging Rs. 33 to 35 depends on supply.
              Aug 14, 2020
              Complaint marked as Resolved 
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                C
                Consumer
                from Gurgaon, Haryana
                Apr 14, 2010
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                Address: Jaipur, Rajasthan

                COMPLAINT ABOUT SELLING AMUL DAIRY PRODUCTS AT PRICE THAT IS MORE THAN MRP.



                Hi, I live in banipark,jaipur(rajasthan). In Sindhi Colony, Banipark there is a shop who sells Amul Dairy Products on Rates Higher than the MRP which is written on the products.
                Eg. he sells Amul Buttermilk (chhach) for 8.00 Rupees while its MRP is Rs. 7.00 .

                So i request you to look into the matter and take appropriate action against him bcoz it also affects every day consumption of products and AMUL BRAND NAME .
                Aug 14, 2020
                Complaint marked as Resolved 
                subject-2nd Time complaint for very poor sevice

                Dear, Sir
                I run a family restaurent & beer bar for last 1 year. I am very upset with Amul dealers. This is 2nd time complaint against your dealer. I not get any product made by amul in our city dealers. Last time when i complaint some thing ser one come & promise me for good service, but no any good response please do any action against this complaint plzzzzz sir


                Mirchi Restaurent
                Chandigarh Road Tohana Thanks
                Fatehabad (HRY) Karan sandhu
                [protected]
                [protected]

                AMUL DAIRY PRODUCTS — More price received from Consumers than the retail price

                More price received from Consumers than the printed retail price by shopkeepers in whole area for Amul's
                Dairy Product
                Dear Sir,

                I live in Ballabgarh, Faridabad, One Amul product dealer sales the products on higher rates than MRP. as i went to buy Chhachh he demanded Rs. 8 Inspite of MRP is Rs. 7.50 When i asked for a toffee of Rs.0.50 he denied and return the money...


                This is not a metter of Rs. 0.50 or Rs. 500000. It is the metter of corruption on the behalf of Amul.


                Shubham
                Since last 2 months we are not getting masala buttermilk at many super markets. also amul fresh cream is also not available. What is the reason for non availability of the above products?
                Gujarat co-operative Milk marketing Federation ltd.

                Dear Sir,
                I want to put my suggestion about the amul dairy butter (100 g) whose present M.R.P is Rs 31. Consumers who want to buy the products do not give 31 Rs as they may not have change of Rs.1. So they don't give us Rs.1 . I want to suggest that the print should be made Rs 35 or Rs 34.Hope that the solution of this problem will soon be recovered.
                And i want to even suggest that when we buy products from the north east distributor and even the payment of the products is cleared they don't send the products to us until 2-3 days through transporter to us to sell. By this the consumer have to face many difficulties. This is the common problem now-a-days.Please go for a cheak to it and find a immediate solution for it.
                Assam Store
                Anil Kr. Agarwal
                Bijaynagar, Kamrup (Assam)
                Pin code-781122
                mobile-[protected]
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                  L
                  L. V.Sridhar
                  from Pune, Maharashtra
                  Apr 12, 2010
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                  Address: Jamnagar, Gujarat

                  The Amul Shakti Milk supplied in pouches is found adulterated. I found blotting paper instead of cream after boiling. Also the packets are old with the expiry date and maunfacturing dates frequently smudged or scribbled off. This is a frequent phenomenon.

                  I request a thorough investigation and bring the culprits to justice , since this is a serious health hazard affecting millions of our countrymen.

                  The milk supplied to my residence is through a dealer M/s Vidhi Parlour at Reliance Greens Township market .
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    surbhi jain
                    from Mumbai, Maharashtra
                    Apr 11, 2010
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                    Address: Mumbai Suburban, Maharashtra

                    Dear Sir,
                    This is a complaint form a middle class wife that in a peiod of six months or less the prices of amul milk packets have increased by approx 6-8 rs per lit/half lit. from Rs. 23/lit to Rs.27/lit to now Rs. 29/lit.

                    the quality remains the same...then why this price rise when govt is trying all measures to control. and the price mentioned on the packets are of old days then why should as a customer I end up paying more?

                    hope my request will be read and attended.
                    thanking you in advace.
                    Surbhi jain
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Ms. Surbhi Jain,
                    I agree with U that prices of milk has rose sharply in the recenet past. I wud try to explain the ground realities. Various entities involved in milk supply chain are dairy farmers, procurement agents, processors, retailers & consumers. Farmer is the most crucial entity in milk supply chain therefore, it is important to understand economics of milk production at farmer level. Feed & labour are two major costs for farmers. Feed alone constitutes 75% of total cost. Although cost of feed ingredients has increased anywhere between 55% to 140% but price of milk has not kept pace with rising input costs during last five years.
                    Average price of feed charged to farmers by cooperative dairies has gone up from about Rs 6.60 to Rs 10 a kg in last two years. Price of feed sold by private companies had gone up even more. Labour & other input costs have also gone up substantially. Availability of employment in urban areas particularly in services sector has increased substantially in last decade due to which farm labour has become quite expensive.
                    Another problem is that fodder crop has to compete with other crops which are more remunerative. Milk productions is a biological phenomenon, therefore, its production cannot be increased in short-term, therefore, it requires long term policy collectively from central & state governments to ensure fair & remunerative price to producers.
                    Price paid to dairy farmers for milk has remained un-remunerative for quite a long period due to which a large number of farmers have either not increased their herd size or have all together abandoned dairy farming.

                    AMUL MILK — Size of packet

                    Since last manny days we are getting different sizes of half liter milk packets, it seems the packets are re sealed.

                    Old manufactured milk

                    Purchasing date was 21st july and manufacturing date was 23rd july. What is dis? A fraud just.
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                      A
                      Amrit K Mohanty
                      from Mumbai, Maharashtra
                      Apr 9, 2010
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                      local law to charge 50 paise extra on each packet.

                      Address: Surat, Gujarat

                      sir,
                      the local shops here are demanding 50 paisa extra on the each packet of " amul shakti", a product of sumul milk products company. which comes with written MRP-13.50. in the same way " amul gold" which comes with written MRP-14.50 are sold in this area at 15.00 rupees.

                      when i protested they came up with silly answer that the extra charge is for refrigeration. 50 PAISA is really a matter of cocern...
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                      poornima arun pangal
                      from Mumbai, Maharashtra
                      Apr 5, 2010
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                      Address: Maharashtra

                      i had purchased amul shrikhand big pack from a retail shop.but the taste is bad.also the shopkeeper had stored it in the deep freezer instead of fridge.although there is time for the product's expiry.the taste of the shrikhand is tasting spoiled and cannot be consumed at all.

                      kindly investigate.since we are regular users of amul products from ice creams to shrikhands

                      thanking you

                      poornima pangal
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      even i had a similar experience today.
                      i bought an amul mango dolly iceceam from a dairy shop.
                      although the manf date mentioned on the pack is mar 2011 it had a spoilt taste.
                      infact it tasted salty. after the first bite itself it spoilt the taste of my mouth.
                      amul is a known brand when it comes to dairy products. this kind of quality is not expected out of it. i dont know abt others but amul has surely lost its 1 loyal customer.
                      Recently I had purchased Amul shrikhand badam pista flavour. Being the expiry date is not yet over, the taste of the product is very very bad and none of my family member could eat this. Even though after eating little qty with great difficulty, I felt sever throat irritation.
                      I am surprised that amul company is giving really a bad product..

                      Please don't buy Amul shrikhand badam pista flavour
                      Amul is making fool us,
                      This company is doing business by selling rejected shrikhand in market

                      milk

                      While the amul tonned milk was boiling it got spilled i.e dhund fat gya What to do now??

                      expiry date product selling

                      Our nearest Amul shop selling expiry date Amul milk . I have proof of this, If we complaint this to shopkeeper then they says that We can sell expiry date product
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                        A
                        Arup Pal
                        from Delhi, Delhi
                        Apr 3, 2010
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                        Address: New Delhi, Delhi

                        Today 03/04/2010 I purchase Amul Gold milk pack 500ml net M.R.P. 15.0 from Munirka, New Delhi when I checked it was shocking that date mention on the packet is 05/04/2010. I don’t know why future date is mentioned on the packet. Why manufacture date is not mentioned on the packet? Does it mean that Amul gold milk making public fool by mentioning future date?

                        I hope amul gold milk top management will take care about it and take a serious action against this illegal activity. I am waiting for your response at the earliest.
                        Regards
                        Arup Pal
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        If you read the milk pack carefully, it is mentioned that the date printed is the USE BY date and not the manufacturing date.
                        According to new rules, food product having shelf life of less than 15 days has to be printed with USE BY date instead of manufacturing date.

                        amul gold milk 500ml — doubtful milk packet

                        hi, my self Geeta Parmar, today we have received Amul gold packet. which appeared to be tempered. this has been regular incident.

                        Wrong manufacturing date - Comment #1861995 - Image #0

                        THEY USE DIFFERENT TYPE OF CURRENCY IN PLACE OF ORIGINAL

                        CAN SHOP VENDOR USE DIFFERENT TYPE OF MONEY AGAINST SMALL-SCALE MONEY? ONE OF AMUL SHOP VENDOR IS USING 1 TO 10 RUPEES OF COUPON IN PLACE OF ORIGINAL MONEY.
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                          A
                          Ashwin H Ka'patel
                          from Basti, Uttar Pradesh
                          Mar 18, 2010
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                          Resolved

                          Sir, We are using AMUL SHAKTI milk daily,and delivered by the person who dealer of same.To day morning my wife take delivery of 500 ml milk pouch & put it near me.I just see the pouch & read the details printed on pouch when I saw the Date of packing realy surprised that the pouch having date of 19 / 03 / 10.and delivered on 18 / 03 /10.Means there is no any inspection when milk delievered for distribution.Now I doubt that the milk distributed of past date of packing.Who will be responsible ? I shocked that the brand of Amul people having 100% trust.
                          Can you explain why this type of mistake accure.If you wants empty milk pouch then it is available with me, you can observe it on below address
                          Ashwin H Ka'patel, c / 42, Prathma Society, Opp.Vishalnagar
                          B/H. Shyamkrishna Hall Isanpur Ahmedabad My cell no's are
                          [protected] / [protected]
                          Regards with the hope of early feedback from your side
                          Thanks
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            M
                            Mrs. Gira Ashish Desai
                            from Mumbai, Maharashtra
                            Mar 11, 2010
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                            I have moved to Vapi(Gujrat) last month from Ahmedanad.we take Amul milk bags every day since last so many years. and what I am finding here at vapi, that all the distributers or shopkeepers charge 50 peisa extra on MRP.for any milk bags of Amul. and that too not as a delivery charges or storage charges..they just sell milk and illegally charges extra in all over the city,they dont even bother to give any reason for this. They all have made up union sort of thing that nobody can sell the milk on MRP.
                            I m sure that Amul milk comp. doesnt get any of this extra amount.but atleast they should talk to these distributors regarding this as this is going on in all over this small city without any hasitation and fear.
                            hoping your responce on this.
                            thanking you.
                            Gira Desai
                            Sir,
                            I purchased a 500ml of pet bottle of Limca from Easyday Market, JMD tower, Jagraon Bridge, Ludhiana.

                            The bottle was expired and was carring a false discount tag.

                            I complaint this matter to both the stores manager and the corporate office but haven't recieved any replies.

                            I have the bottle and the bill reciept with me.

                            Further, Can I file a petition in consumer court regarding the same.

                            Thank You
                            Gurpreet Singh
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                              D
                              Dippak Sharrma
                              from Chennai, Tamil Nadu
                              Mar 3, 2010
                              Resolved
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                              Resolved

                              AMUL GOLD MILK

                              I had purchased 3 x 500 ml. packs of Amul Gold Pasteurised Full Cream Milk on 2 March, 2010 from a nearby Shop "Harish General Store" located at Parwana Road, Delhi 110051.
                              But on the same day, when I boiled the milk, it started curdling & the whole 1.5 ltrs. of milk turned sour.

                              I am a regular buyer of Amul Gold milk from last many months from the above mentioned retailer but when I complained him & asked him to replace the milk, he totally denied & said that it's not his fault & it's Amul Diary's fault.

                              The batch codes mentioned on the 3 packs are G-G 03-03-10 N, G-C 03-03-10 N & on third pack, the batch code is not visible.

                              Please urgently look into the matter & take a necessary action against the aforesaid, since this didn't happened to me for the first time but this is the third time, when I had faced such a problem.

                              Thanks & Regards.

                              Dippak Sharrma
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Amul — quality of milk

                              I am a regular consumer of Amul Milk (single toned). For the last one I am getting a very unusual taste in the product wherever Amul milk is used. Please look into the matter. Thanks

                              PS JASSAL
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                                S
                                Sam
                                from Mumbai, Maharashtra
                                Dec 26, 2009
                                Resolved
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                                Resolved

                                Yours ice cream is very dirty i wasted my 20 bugs for that.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Respected sir,
                                we have purchased two packet of ice-cream from super quality store makarpura.baroda
                                on 28-12-09 having bill no.32.it was obseverd that the packet was under scheme offer at the time of eating
                                it was found that the taste of the ice-cream was not good.itwas also tasted by your dealer of super quality store, he has also accepted the amul taste of indiya was not good.

                                so, kindly take neccesary action for replacement of bad"AMUL THE TASTE OF INDIYA" from ayub malik.
                                A/6 vrindavan soceity,
                                opp.navino batteries,
                                makarpura road,
                                BARODA-10
                                Dt:31-12-09
                                M-[protected].

                                supply of mixtures in milk which increase fat.

                                in rajasthan state dist. alwar, vill sotanala. in company some milk sellers making their profit by many ways, and the company's officers are also involved in this evil. kindly stop this by taking strict steps.

                                over charging for milk

                                in Rishra (West Bengal) all your milk vendor charging rupee one extra over and above MRP printed on the packet. pl. Do the needful to stop this.
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                                  Dr Geetha Rajan
                                  from Krishnagiri, Tamil Nadu
                                  Dec 22, 2009
                                  Resolved
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                                  Resolved

                                  I had brought an Amul Icecream buy 1 get 1 offer, flavour Fruit Bonanza for rs 130/-. from Reliance outlet, annanagar, Chennai last week. It was so bad , it had sand particles diffusely spread in it. Also it caused severe throat irritation after just tasting one bit. the whole thing was binned. This is not the 1st time. I have faced similar situation when I brought a similar pack, different flavour from santosh Stores, Annanagar.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    P Ravichandran
                                    from Pune, Maharashtra
                                    Dec 5, 2009
                                    Resolved
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                                    Resolved

                                    I haved purchased a 2 ltr Butter Scotch Amul Ice Cream from Sewri, Mumbai retailer. When we opened it, there was a piece of hand glouse inside the ice cream.

                                    P Ravichandran
                                    C-204 Tata Power Staff Quarters
                                    Ramtekdi Road
                                    Sewri
                                    Mumbai 400 015
                                    Mob.[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    We are selling amul milk products from our society in BARC Colony. Six month back we had purchased a deep freezer from voltas through Mr. Moghe an authorise person of your company. From a month the said freezer is not giving cooling effect. It is under warranty period. Nobody is taking care of the same. Amul is a reputed company and we believe on you. So kindly do the needful at the earliest. My mob. no. is [protected]
                                    We are selling amul ice cream products at Satpati & our shop name is Bhavana Ele. & General Stores, Satpati, Tal-Palghar, Dist.Thane ( Maharashtra) and our distributor's name is Bhavani Distridutors, Boisar (Tarapur).
                                    I am giving order of ice-cream which are cost Rs.[protected]/- to our distributors before 15-20 days and also reminder four to five times but which are not coming till date.Nobody is taking care of the same. Amul is a reputed company and we believe on you. So kindly do the needful at the earliest. My mob. no. is [protected]
                                    we are selling amul milk product from our society in palam delhi .two month before we had purchased adeep freezer from voltas through Mr.JANEDER an authorise person of your company. he sell me freezer under schem.but he never give me any schem. pls help me my mob no [protected]

                                    retailers take a Rs.1 extra on 500ml amul gold milk...

                                    I purchase a amulet gold milk every day 1 ltr...price as Per mrp Rs.44...bt retailers take A Rs.2 extra every day.. So how can a 2rs. Extra take a retailers ...its a vry illigally how can action again a retailers ...
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                                      Neeraj Gupta
                                      from Pune, Maharashtra
                                      Dec 3, 2009
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                                      Hello Sir,

                                      All those companies I mentioned (Mother Dairy, Amul, Mahananda, Aarey) are selling milk packets on the price more than the Maximum Retail Price. Can we do something about this?
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I completely agree and have the same concern. The MRP on the 500ml packet is 13 and they charge 1Rs. Extra on each 500 ml. To support the price hike they are showing a document stating that they have received from the supplier that the prices are increased by 2Rs.

                                      It is not mentioned on the document what is the price per litter of milk. Rs26 is before the increase of Rs2 or its the price after increase.
                                      but sir mahananda milk prize is rs. 13.50 but seller give our consumer of rs. 14.50 your prize is all including tax rs 13.50 but why will be get rs 14.50
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