[Resolved] Axis Bank — Axis Bank Credit Limit Merger

[Resolved] Axis Bank — Axis Bank Credit Limit Merger

K KURIAKOSE.

I am having two different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance. I contacted the customer support and the executive informed that the limits were merged on both my cards" This was done without giving any prior intimation at all. While i ask for the prior intimation they informed the bank have full discretion to make any changes without informing the customer" I ask the executive to register a compliant a regarding the same and they keep refusing to register a compliant. Merging of the credit limit without any prior notice leaving me completely stuck with how to make the payment! Due to this Was this information helpful? No (0) Yes (0)
Oct 23, 2020 Complaint marked as Resolved I havnt received any communication from bank end to resolve this issue and some how its marked as resolved. Requesting to contact me at [email protected] for more information regarding the same Axis Bank customer support has been notified about the posted complaint.
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Comments

Subhash2596

from Powai, Maharashtra

Hi..

Is it really resoved?? I am having the same problem and customer support are neutral on this.
Please help me how to resolve it

Santhosh zeus

I am having the same problem, did you guys resolved it. If yes how?

rahulojha1

from Delhi, Delhi

I am having two different credit cards and each cards having own credit limit. For last few days my credit card transaction are getting declined continuously and i noticed that the limits on the cards reflects in negative balance and both card limit merged b bank without an Prior Notice .Customer care executive told me to full amount.Please Look this matter and do the needul.