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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 89

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S
Smrithiarole
Sep 1, 2021
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One assist service

Dear sir/ma'am
I have recently been charged R.s. 1899 for one assist on 30.08.2021.You have been charging me the same for last 4years. And last year i have contacted axis bank and they give service request and i have cancelled the service. But yesterday same thing happened.
And so, I want to cancel my subscription and want a refund of the same amount.
Please refund it as soon as possible. I am waiting for the cancellationbr...
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rahul214
Sep 1, 2021
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Regarding credit card settlement letter

Address: shivaji nagar pune

I have done my settelment of credit card on 2 december 2020 card no [protected] i have settled my card in 90 thousand & till now i didnt receive a hard copy of my noc of settelment...
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Arushi Saha Roy
Sep 1, 2021
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Address: 3/39 C.R.C. Jadavpur, Kolkata- 700032

On 18th August, 2021 I ordered Noise Colorfit Pulse Smartwatch which price I already paid in advance. The value of this this product was Rs. 2999/-. Due to some reason I cancelled this order on 23rd August, 2021. Amazon showing that Refund Initiated. But till today (1st September, 2021) I don't get any refund (Rs. 2999/-). Amazon already shared that Refund Confirmation Mail. Kindly follow the below details-
Order Date- 18th August, 2021
Order ID[protected]
Refund Reference No- SJE7EDPC0000KSGKUQB1
Kindly help me to get back my refund and It's my humble request to you to resolve my issue.
+2 photos
Oct 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
Axis Bank Customer Care's response
Hi Arushi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    prudhvi007raj
    Aug 31, 2021
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    Address: hyderabad

    I have serious operation for my leg called embolectomy. because of that im failed to pay EMIs for 3 months. and im not able to go bank to ask relaxation for EMI for my personal loan because of my Health issues. and i told to agents im not able to pay right now because of my operations and helth problem. i sended my health reports throug whatsapp to agents. but still they harassing to pay for EMIs.. i told many time i need 1 month to pay EMI, because im waiting for my PF amount to credit in my Account.
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2021
    Axis Bank Customer Care's response
    Hi Prudhvi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Sep 03, 2021
    Updated by prudhvi007raj
    Name : Prudhvi raj
    Loan ID no. : PPR[protected]
    Sep 24, 2021
    Updated by prudhvi007raj
    Can u solve my problem i provided my details..
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      M
      mantuuuu
      Aug 31, 2021
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      Resolved

      I send rs. 19500 dt. 02.08.2021 through imps account no. [protected] state bank of india to account no. [protected] axis bank barabanki this account has been already closed by account holder. so please sir my rs 19500 back in my account [protected].
      Aug 31, 2021
      Complaint marked as Resolved 
      no step taken by by company (axis bank)
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2021
      Axis Bank Customer Care's response
      Hi Mantuuu, we request you to liaise up with remitting bank from where the amount has been debited. Regards, Team Axis Bank
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        B
        B8B
        Aug 31, 2021
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        Resolved

        Hi,
        I have sent mail to your mail I'd on last week and I have received any call from you not on mail reply.
        This is related to my credit card balance is showing wrong amount and on monthly basis I charged EMI transaction amount. Please cancel that EMI request and I have paid my all dues in June before due date after that I have spend almost 28000 amount in July and aug.
        So I am going to pay that amount before due date that is 7 September and will block my card. I dont want your CC.
        Kindly check my account and let me know my correct dues. So I can pay and block the card
        Sep 1, 2021
        Complaint marked as Resolved 
        I have got calls from you but the query not resolved. They asking me to install QS aap to solve this issue. Installation all done but now other amount is showing in my mobile APP Please look into this and get resolved 9821528927
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 01, 2021
        Axis Bank Customer Care's response
        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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          Address: Shakarpur, Delhi

          We have corporate/business bank account with axis bank. Bank is deducting IDPMS charges every month without solving it at their end. We have submitted all Bill of entries long time back and we have bank acknowledgements for that.

          After several emails and phone calls, there is no progress and bank is continuously deducting IDPMS charges every month. Please help us to get out of it as same is going on since March 2020. We can...
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          S
          Sanchit Phapunkar
          Aug 31, 2021
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          Resolved

          Hi,

          A sum of Rs.59 has been debited from my axis bank account with name "sign verf charges" at 00:44 on 31st Aug' 21.
          I don't understand why this was deducted, I did not make any such transaction.

          Thanks,
          Sanchit Phapunkar
          Oct 1, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2021
          Axis Bank Customer Care's response
          Hi Sanchit, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the charges levied. Regards, Team Axis Bank
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            ra_bhagat
            Aug 30, 2021
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            Resolved

            I have been charged Rs 77.37 from my account with description TIPS/SCG/ NON MCC for days after I have used my card for an international transaction.
            This is very wrong. I want my money refunded
            Oct 1, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2021
            Axis Bank Customer Care's response
            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              7
              7799631881
              Aug 30, 2021
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              Resolved

              Address: 27-1-181/6, gajuwaka, visakhapatnam, andhra pradesh

              [protected] at 04.25pm in old gajuwaka Axis Bank in atm machine I deposit 47000 rupees but in machine I saw folded amount not accepted that money not return plz take the complaint
              Oct 1, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2021
              Axis Bank Customer Care's response
              Hi, we request you to visit the nearest branch for further assistance in the referred matter. Regards, Team Axis Bank
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                V
                vijay118
                Aug 30, 2021
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                Credit card

                I clear all my dues on my credit cards but in CIBIL it showing written off, IF ANY DUES I WILL CLEAR PLEASE PROVIDE THE DETAILS AND CLEAR STATUS IN CIBIL .MY CLOSED CARD NOS: [protected], [protected], in noc also they written written off but dues is nill, i wrote mails from six moths to customerxar of axis bank there is no responce.please help me with cibil clearance .thanking you...
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                kundaarbid
                from Cumbum, Andhra Pradesh
                Aug 30, 2021
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                Address: Hyderabad

                Hi My account is debited Rs. 5, 532.66/- on 30th Aug 2021 around 12:21 PM, I have call the support for help and Support have confirmed it a Charges towards Credit Card, however i dint have any credit card and she disconnected the call suggesting me to reach out credit department. Service Request No. is :[protected] .
                I'm reaching here for help to resolve my issue and for who's card is been debited
                Oct 1, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2021
                Axis Bank Customer Care's response
                Hi Kundaarbid, we are working on your concern raised via SR number 69177298 and shall be responded shortly. Regards, Team Axis Bank
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                  Rjs828086
                  Aug 30, 2021
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                  I had a axis bank credit card in the year 2015 and settled it on 2016. But in CIBIL it still shows active and impacted CIBIL still. i have settlement copy with me of full payment. I dont have card now. PLease clear the same in CIBIL.
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 31, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered mobile number along with complete Cibil report where the same is reflecting and control ID for further assistance in the referred matter. Regards, Team Axis Bank
                  Aug 31, 2021
                  Updated by Rjs828086
                  [protected]
                  [protected]
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                    vijayreddy yerrapureddy
                    Aug 30, 2021
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                    Resolved

                    Credit card

                    I clear all my dues on my credit cards but in CIBIL it showing written off, IF ANY DUES I WILL CLEAR PLEASE PROVIDE THE DETAILS AND CLEAR STATUS IN CIBIL .MY CLOSED CARD NOS: [protected], [protected], in noc also they written written off but dues is nill, i wrote mails from six moths to customerxar of axis bank there is no responce.please help me with cibil clearance .thanking you...
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                    S
                    S V Muni Chandra Kumar
                    Aug 29, 2021
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                    Invalid User Credentials

                    Address: EWS 111/A 2 ND FLOOR ROAD NO 2 KPHB COLONY

                    When I am trying to register for the first time the customer ID is showing as Invalid user credentials. When I connected to customer service they are saying that need to connect with banking team. when they connecting to banking team again the call is going to the same credit card team....
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                    Raashid
                    Aug 29, 2021
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                    Not Received my welcome kit till now

                    Dear Axis Bank,

                    I have Opened my account in Axis bank on 18 Aug, till today I have not received my welcome kit like passbook, cards and details . The only thing I received through email is my account number. Tell me one thing, what I will do with this . If your service is so poor then please close the bank, if any customer after opening an account will not receive their passbook and cards then what kind of service is this?br...
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                    Shyamali Acharjya
                    Aug 28, 2021
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                    Recovery team harassment

                    I have my savings bank account in Axis Bank Tollygunge Branch for 14 years. Recently on 23rd March, 2021, one of your executive appealed me to use a PRIVILEGE CREDIT CARD and it was issued accordingly. I have started to use this card for my household necessities but was unaware of the fact that this card has no auto-debit option. From 23 March onwards, I used this card 10 to 11 times till April 15th, and then stopped using this card. Since,...
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                    OshinN
                    Aug 28, 2021
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                    My salary account was not activated

                    I was asked by my company to open a salary account in Axis bank.. I opened a Liberty salary account and provided all the relevant personal details and the video KYC was also conducted successfully... Then the next day I received an email saying the account activation was unsuccessful.. They did not even provide any reason for this.....
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                    D
                    D Gen
                    Aug 27, 2021
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                    Resolved

                    I did take a loan from Axis bank credit card, where did paid the remaining amount earlier than paying all the installments.

                    When I paid for the full amount(11th Aug) they haven't said that there will be over-limit charges on paying the full loan at one go. so I have called their customer care and they said that over-limit charges will be reverted back to the credit card within 3 working days on the first call.

                    After three working days, I have called they said that It does 10 working days, not 3 working days.

                    I called after 10 working days again on 24th August so they said that they have raised a request to revert back over-limit charges(Rs. 2017.61) and it will take another 2 working days. but it didn't till today(27/08/2021). Then Just before 5 Minutes, I have got the text that the issue has been resolved. But I haven't been credited with over-limit charges.

                    I am requesting you to you please look into this matter.

                    Loan amount was 150000rs
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Aug 27, 2021
                    Updated by D Gen
                    My name is : Dharmesh Pandya
                    Verified Support
                    Aug 31, 2021
                    Axis Bank Customer Care's response
                    Hi Dharmesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    [protected]
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                      Address: A-401, Swagath Dev Apartment,, COIMBATORE

                      My SB [protected] Rajisekar S

                      I have changed yesterday in net banking my internet banking limit to Rs.250000.00. But even now the system says your transaction limit for a day exceeds. My request for enhancement accepted and the limit showing as Rs.2.50 lacs. But when we go for transfer it is not allowing . Kindly redtify immediate...
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