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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 89

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M
Mirza Waseq
Sep 1, 2021
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Address: Hyderabad

I am writing to you with regards to my Savings account maintained with Axis bank.

I had opened a salary account with Axis bank which was converted to a regular savings account after my resignation from my company. I have not used the account for almost 3 years now and in June 2021 I received an SMS asking to maintain minimum balance to avoid penal charges.

When I inquired, I was shocked to know that the account has a negative balance of 13000. This is against the RBI circular which clearly says that banks should not make the account in negative balance due to levy of charges.

Please look into this.
Oct 4, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
Axis Bank Customer Care's response
Hi Mirza, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    Kavin Arunthathiyar
    Sep 1, 2021
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    Service Request Number:[protected]

    Card Number: **** 5572

    Full name: Kavin Palanivel


    This is regarding Service Request number[protected], As my credit card due amount is 29, 962.00 which is due on 9 September 2021 this I was going to pay as soon as my salary is credited to my account which is today. I don't know why my debit card is negative 29.962. I had 28, 000 which I was saving to pay and I was waiting for my salary to be credited so I could clear my due before the due date. Unfortunately, the amount I had is no more with me and also the salary will be no use to me.

    I called customer service regarding this first they said it will be credited within 2 working days I waited but my account was still in negative I called them back and this time they said to clear the amount as soon as possible then only you will get your amount back if you don't pay, the salary which is going to credit today will also go on negative and they mentioned to visit the branch and submit the CRF form but I am working and cannot visit the branch during working hours. At this point, I have no other source of income or any saving to pay the due amount requesting you to please assist with my query so I can pay due with my own money which is on negative and my family is going through a financial crisis I don't want to mix this up with things going through with me already


    Kindly help me with the money which is stuck in my debit account. As soon as this is resolved I will be able to pay the due before the due date. MATTER URGENT.


    Kind Regards,

    Kavin Palanivel.

    Customer of Axis Bank.
    Oct 6, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2021
    Axis Bank Customer Care's response
    Hi Kavin, we wish to inform you that due to non payments of credit card dues, lien was marked. Regret the inconvenience caused. Regards, Team Axis Bank
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      HHarsh Maheta
      Sep 1, 2021
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      Dear Sir,

      हेलो सर मेरा नाम हर्ष महेता हे और में देवास मध्य प्रदेश का निवासी हु में एक प्राइवेट कंपनी में जॉब करता हु और इसी सैलरी के कारन मेने लोन लिए था जिसकी डिटेल निम्नलिखित हे :-
      एक्सिस बैंक PPR[protected], 37, 966.00
      एक्सिस बैंक PPR[protected], 161.00
      होम क्रेडिट - [protected] - 65, ०००
      इसके अलावा एक्सिस बैंक का क्रेडिट कार्ड आखरी नंबर 6496 और एच् डी एफ सी का कार्ड जिसका आखरी नंबर 1781 हे मुझे शुरुआत में इसकी इ एम् आई देने में कठिनाई नहीं हुई लेकिन अब COVID के कारन में असमर्थ हु इसे भरने में अतः आपसे निवेदन हे के इन लोन से मुक्त करवा दे अगर आप मदद करेंगे तो मेरे ये लोन माफ़ हो जायेंगे क्यूंकि इन कर्जो की वजह से में अपने फ्यूचर पर भी ध्यान नहीं दे पा रहा हु एक्सिस बैंक ने तो मेरे अकाउंट नंबर [protected] को ब्लॉक कर दिए हे और अब मेरे पास इंदौर से देवास जाने का किराया भी नहीं हे मजबूरन दोस्तों से उधर लेना पड़ता हे आपसी निवेदन हे सर के मुझे इन कर्जो से मुक्त करवा दीजिये और हो सके तो मुझे अगर 6 लाख का लोन दिला दे ताकि में इन सब कर्जो से मुक्त हो जाऊ और अपने छोटे से स्टार्ट अप को आगे बड़ा सकू सर

      हाथ जोड़ केर निवेदन हे आपसे Please meri madad kariye
      Axis Bank customer support has been notified about the posted complaint.
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        Smrithiarole
        Sep 1, 2021
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        One assist service

        Dear sir/ma'am
        I have recently been charged R.s. 1899 for one assist on 30.08.2021.You have been charging me the same for last 4years. And last year i have contacted axis bank and they give service request and i have cancelled the service. But yesterday same thing happened.
        And so, I want to cancel my subscription and want a refund of the same amount.
        Please refund it as soon as possible. I am waiting for the cancellationbr...
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        rahul214
        Sep 1, 2021
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        Regarding credit card settlement letter

        Address: shivaji nagar pune

        I have done my settelment of credit card on 2 december 2020 card no [protected] i have settled my card in 90 thousand & till now i didnt receive a hard copy of my noc of settelment...
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        Arushi Saha Roy
        Sep 1, 2021
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        Address: 3/39 C.R.C. Jadavpur, Kolkata- 700032

        On 18th August, 2021 I ordered Noise Colorfit Pulse Smartwatch which price I already paid in advance. The value of this this product was Rs. 2999/-. Due to some reason I cancelled this order on 23rd August, 2021. Amazon showing that Refund Initiated. But till today (1st September, 2021) I don't get any refund (Rs. 2999/-). Amazon already shared that Refund Confirmation Mail. Kindly follow the below details-
        Order Date- 18th August, 2021
        Order ID[protected]
        Refund Reference No- SJE7EDPC0000KSGKUQB1
        Kindly help me to get back my refund and It's my humble request to you to resolve my issue.
        +2 photos
        Oct 6, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2021
        Axis Bank Customer Care's response
        Hi Arushi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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          prudhvi007raj
          Aug 31, 2021
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          Address: hyderabad

          I have serious operation for my leg called embolectomy. because of that im failed to pay EMIs for 3 months. and im not able to go bank to ask relaxation for EMI for my personal loan because of my Health issues. and i told to agents im not able to pay right now because of my operations and helth problem. i sended my health reports throug whatsapp to agents. but still they harassing to pay for EMIs.. i told many time i need 1 month to pay EMI, because im waiting for my PF amount to credit in my Account.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2021
          Axis Bank Customer Care's response
          Hi Prudhvi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
          Sep 03, 2021
          Updated by prudhvi007raj
          Name : Prudhvi raj
          Loan ID no. : PPR[protected]
          Sep 24, 2021
          Updated by prudhvi007raj
          Can u solve my problem i provided my details..
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            M
            mantuuuu
            Aug 31, 2021
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            I send rs. 19500 dt. 02.08.2021 through imps account no. [protected] state bank of india to account no. [protected] axis bank barabanki this account has been already closed by account holder. so please sir my rs 19500 back in my account [protected].
            Aug 31, 2021
            Complaint marked as Resolved 
            no step taken by by company (axis bank)
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 03, 2021
            Axis Bank Customer Care's response
            Hi Mantuuu, we request you to liaise up with remitting bank from where the amount has been debited. Regards, Team Axis Bank
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              B8B
              Aug 31, 2021
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              Resolved

              Hi,
              I have sent mail to your mail I'd on last week and I have received any call from you not on mail reply.
              This is related to my credit card balance is showing wrong amount and on monthly basis I charged EMI transaction amount. Please cancel that EMI request and I have paid my all dues in June before due date after that I have spend almost 28000 amount in July and aug.
              So I am going to pay that amount before due date that is 7 September and will block my card. I dont want your CC.
              Kindly check my account and let me know my correct dues. So I can pay and block the card
              Sep 1, 2021
              Complaint marked as Resolved 
              I have got calls from you but the query not resolved. They asking me to install QS aap to solve this issue. Installation all done but now other amount is showing in my mobile APP Please look into this and get resolved 9821528927
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 01, 2021
              Axis Bank Customer Care's response
              Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                Address: Shakarpur, Delhi

                We have corporate/business bank account with axis bank. Bank is deducting IDPMS charges every month without solving it at their end. We have submitted all Bill of entries long time back and we have bank acknowledgements for that.

                After several emails and phone calls, there is no progress and bank is continuously deducting IDPMS charges every month. Please help us to get out of it as same is going on since March 2020. We can...
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                S
                Sanchit Phapunkar
                Aug 31, 2021
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                Hi,

                A sum of Rs.59 has been debited from my axis bank account with name "sign verf charges" at 00:44 on 31st Aug' 21.
                I don't understand why this was deducted, I did not make any such transaction.

                Thanks,
                Sanchit Phapunkar
                Oct 1, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2021
                Axis Bank Customer Care's response
                Hi Sanchit, we request you to refer to the following link: https://application.axisbank.co.in/FeesAndChargeMaster/FeesAndCharges.aspx for more information on the charges levied. Regards, Team Axis Bank
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                  ra_bhagat
                  Aug 30, 2021
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                  I have been charged Rs 77.37 from my account with description TIPS/SCG/ NON MCC for days after I have used my card for an international transaction.
                  This is very wrong. I want my money refunded
                  Oct 1, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 31, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                    7
                    7799631881
                    Aug 30, 2021
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                    Address: 27-1-181/6, gajuwaka, visakhapatnam, andhra pradesh

                    [protected] at 04.25pm in old gajuwaka Axis Bank in atm machine I deposit 47000 rupees but in machine I saw folded amount not accepted that money not return plz take the complaint
                    Oct 1, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 31, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the nearest branch for further assistance in the referred matter. Regards, Team Axis Bank
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                      vijay118
                      Aug 30, 2021
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                      Credit card

                      I clear all my dues on my credit cards but in CIBIL it showing written off, IF ANY DUES I WILL CLEAR PLEASE PROVIDE THE DETAILS AND CLEAR STATUS IN CIBIL .MY CLOSED CARD NOS: [protected], [protected], in noc also they written written off but dues is nill, i wrote mails from six moths to customerxar of axis bank there is no responce.please help me with cibil clearance .thanking you...
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                      kundaarbid
                      from Cumbum, Andhra Pradesh
                      Aug 30, 2021
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                      Address: Hyderabad

                      Hi My account is debited Rs. 5, 532.66/- on 30th Aug 2021 around 12:21 PM, I have call the support for help and Support have confirmed it a Charges towards Credit Card, however i dint have any credit card and she disconnected the call suggesting me to reach out credit department. Service Request No. is :[protected] .
                      I'm reaching here for help to resolve my issue and for who's card is been debited
                      Oct 1, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 31, 2021
                      Axis Bank Customer Care's response
                      Hi Kundaarbid, we are working on your concern raised via SR number 69177298 and shall be responded shortly. Regards, Team Axis Bank
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                        Rjs828086
                        Aug 30, 2021
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                        I had a axis bank credit card in the year 2015 and settled it on 2016. But in CIBIL it still shows active and impacted CIBIL still. i have settlement copy with me of full payment. I dont have card now. PLease clear the same in CIBIL.
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number along with complete Cibil report where the same is reflecting and control ID for further assistance in the referred matter. Regards, Team Axis Bank
                        Aug 31, 2021
                        Updated by Rjs828086
                        [protected]
                        [protected]
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                          vijayreddy yerrapureddy
                          Aug 30, 2021
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                          Credit card

                          I clear all my dues on my credit cards but in CIBIL it showing written off, IF ANY DUES I WILL CLEAR PLEASE PROVIDE THE DETAILS AND CLEAR STATUS IN CIBIL .MY CLOSED CARD NOS: [protected], [protected], in noc also they written written off but dues is nill, i wrote mails from six moths to customerxar of axis bank there is no responce.please help me with cibil clearance .thanking you...
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                          S V Muni Chandra Kumar
                          Aug 29, 2021
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                          Invalid User Credentials

                          Address: EWS 111/A 2 ND FLOOR ROAD NO 2 KPHB COLONY

                          When I am trying to register for the first time the customer ID is showing as Invalid user credentials. When I connected to customer service they are saying that need to connect with banking team. when they connecting to banking team again the call is going to the same credit card team....
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                          Raashid
                          Aug 29, 2021
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                          Resolved

                          Not Received my welcome kit till now

                          Dear Axis Bank,

                          I have Opened my account in Axis bank on 18 Aug, till today I have not received my welcome kit like passbook, cards and details . The only thing I received through email is my account number. Tell me one thing, what I will do with this . If your service is so poor then please close the bank, if any customer after opening an account will not receive their passbook and cards then what kind of service is this?br...
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                          Shyamali Acharjya
                          Aug 28, 2021
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                          Recovery team harassment

                          I have my savings bank account in Axis Bank Tollygunge Branch for 14 years. Recently on 23rd March, 2021, one of your executive appealed me to use a PRIVILEGE CREDIT CARD and it was issued accordingly. I have started to use this card for my household necessities but was unaware of the fact that this card has no auto-debit option. From 23 March onwards, I used this card 10 to 11 times till April 15th, and then stopped using this card. Since,...
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